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Mercure Porto Centro Santa Catarina 4 stars

TripAdvisor rating 4.0/5 1,113 reviews

ALLSAFE approved hotel

Mercure Porto Centro Santa Catarina
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+ 19 Services

Hotel extras

  • Close to Torre dos Clérigos, Casa da Música and Café Majestic

  • Close to Ribeira do Porto and Serralves Foundation

  • Family rooms with extra bed, 100% non-smoking

  • 4 meeting rooms equipped for a capacity of 120 people

  • Fully renovated hotel restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Porto Centro Santa Catarina

Praca da Batalha 116
Nº de Registo:3244
4049-028 porto
portugal

Tel: +351222043300

Fax: (+351)22/2043499


Check-in from 16h00

Check out up to 12h00

  • By plane

    FRANCISCO SÁ CARNEIRO At 17km / 10.56 miles - Shuttle paying

  • By boat

    PORTO DE LEIXOES At 15km / 9.38 miles

  • By car

    AVENIDA DA REPUBLICA At 4km / 2.5 miles

  • By car

    AVENIDA FARIA GUIMARAES At 2km / 1.25 miles

  • By train

    CAMPANHA At 6km / 3.73 miles

  • By train

    SAO BENTO At 0.2km / 0.13 miles

GPS :41.145367, -8.607568

Congress centre

  • ALFANDEGA 1.5 km / 0.94 mi
  • EUROPARQUE 35.0 km / 21.75 mi
  • EXPONOR 15.0 km / 9.32 mi

Hotel services

A BICICLETA

"A Bicicleta" restaurant provides a distinguished and welcoming atmosphere in which to enjoy city views. Sample the best specialties Portuguese cuisine has to offer accompanied by a good port wine.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 147 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 6 floors
  • Languages spoken at the hotel
    • French
    • Portuguese
    • English
    • Spanish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • FRANCISCO SÁ CARNEIRO Additional charge
    • OPO Additional charge
  • Mercure Additional charge
    • On site
    • 8 parking spaces
    • Private
Family
  • Equipements for children
    • Bottle Warmer

Your meetings and events

The Mercure Porto Centro hotel is ideal for organizing all your events. Located in the center of Porto, the hotel has three fully equipped meeting rooms with natural light and capacity for up to 200 people.Whether it's a small get together, a business meeting, a family event or a cocktail party, the Mercure Porto Centro hotel will ensure your events are a success!

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Rooms are spacious and modern, with city views. They have sound-proof windows that provide more comfort, free WIFI, TV, and a living room. They are equipped with king-size double bed or twin beds. For an unforgettable experience, stay in our Superior Suite for up to three people with a bedroom and a lounge. The Mercure Porto Centro hotel also has six rooms adapted for people with reduced mobility.

Our guest reviews for
Mercure Porto Centro Santa Catarina

100% genuine reviews from our guests

Find out more

TripAdvisor Rating 4.0/5

1,113 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

difficult checkin but good after all

TripAdvisor rating 5.0/5

trotterNeer 09/09/2021 TripAdvisor review

We reserved 3 months ahead but when checking in we got the worst room on the block as a Platinum member. Found out the checking-in girl did not know anything and when we went back to the counter another girl fixed it She gave us a room at the end of the corridor same size but many windows thats all we wanted The breakfast was great in a pleasant atmosphere with a very helpfull and friendly staff Also the roof terrace was a pleasant experience and frienly staff as well,we come back

Dear trotterNeer, thank you very much for your evaluation. We took good note of you comments and we will manage to learn with it. We hope to have you soon with us! Best regards,

Sightseeing tour

TripAdvisor rating 5.0/5

sgr0d Family - 08/02/2020 TripAdvisor review

Friendly and comfortable place, very close to all significant points, all on foot, ideal for learning Porty! Traditionally good breakfast, easy check in and check out. Good idea to have scale at the lobby. Little bit noisy at night - poor isolation.

MERCURE PORTO

TripAdvisor rating 5.0/5

863clays Couples - 13/12/2019 TripAdvisor review

Awesome hotel, with view of Porto. Just uphill from Sao Bento Train Station, it was easy to get to. Great place to tour Porto on foot from, everything is walkable. The Mercure Hotel had great breakfast, greatly decorated. The restaurant had a Bicycle theme, awesome dinner, and great layout for breakfast..

Great Place to Stay!

TripAdvisor rating 5.0/5

Lesley J Couples - 11/11/2019 TripAdvisor review

Great hotel! Staff were friendly, helpful and courteous, rooms were spacious and clean and the food was very good. The location is convenient to many of the city's attractions. Would recommend this hotel.

Didn't live up to Mercure standards

TripAdvisor rating 2.0/5

urbanwellness Couples - 07/11/2019 TripAdvisor review

Will begin with the positives. Good location and nicely renovated lobby and restaurant bar area. Issues began on day one, when we checked into our room, and the wooden shutters of our room wouldn't shut, meaning light would get through. Moved to another room, which turned out to much smaller, but at least the shutters worked. Went sightseeing the next day, and returned to find that housekeeping had placed mine and my partner's toiletry bags in the bidet, including one of our toothbrushes which was touching the porcelain. Revolting. Went back to reception, who offered to change our room again. Seemed like an odd response, given one could only assume that housekeeping services service all rooms in the hotel. Were provided with dental kits and told to speak to the hotel manager the following day. Instead, decided to send an email to the hotel management immediately. Then at 11:15pm once we were in bed, received a knock on the door with free pastries. Bit late? All in all, I wouldn't bare to stay here again. It was extremely disappointing. Plenty of other options nearby, like the NH hotel across the street.

Nice hotel

TripAdvisor rating 4.0/5

Chris S Couples - 06/11/2019 TripAdvisor review

Comfortable hotel where you can walk to most things. Nice bar area but food options are limited for eating in the hotel. Rooms are a decent size, some maybe all with a bath in the bathroom. Staff were helpful.

Good hotel + good location + good service

TripAdvisor rating 5.0/5

yudis79 Business - 27/10/2019 TripAdvisor review

Good hotel + good location, right in the center of the city, near the famous train station and cathedral church. Also you can find many restaurant and food around the area. The Majestic cafe also near by.

The standard rooms are very basic and disappointing; I wouldn’t book one again.

TripAdvisor rating 2.0/5

Gaz111999 Family - 20/10/2019 TripAdvisor review

We booked 2 standard rooms & requested top floor corner rooms with views, 1 of which was granted & the other wasn’t available & neither was a room next door as hotel was full, however, a corner room directly below the other was so the request was partially filled & both rooms had a view. Check-in experience was one of the best experienced as the member of staff took time to draw on the map local sites, how to get there i.e. bus number & where to get the bus & how long it may take. It became apparent the rooms were not the same & they were too basic for my liking, although they were clean. The one on the upper floor did not have a room safe in the wardrobe or a desk which is advertised. There was also only 1 bin which was in the bathroom. There was also only one tea bag of English breakfast tea per day and one milk capsule! There were two coffee sachets and other flavoured teas but I would have liked at least 2 English tea bags per day & two milks. One of the reading lamps beside the bed did not work. Toilet was fitted as an afterthought as they often are in hotels i.e. it squeezed into a very tight space meaning getting on & off the toilet was a contortion. A rain shower was advertised which I think comes down from the ceiling, however, this was a shower attachment on the wall controlled by bathroom taps! Perhaps it is known as a rain shower but was the same as a standard shower although I had no issues with that as water was hot and plentiful. There was no storage in the bathroom for a wash kit or your own toiletries as the sink stored the Accor toiletries in a container & the face cloth & there was a small shelf with a box of tissues on. There was no face cloth in the other room but there was a large sink with storage space. This room also had a desk and room safe as well as decorative birds & sliding window shutters & a voile. The first room had no decorative birds & had black out curtains although these did not shut in the middle! Surprisingly, the windows opened fully which is unusual in a hotel especially so high up. We were fortunate to be offered welcome drinks due to our status & enjoyed a nice local dark beer, however, sitting on the bar stools at a bar table, it was obviously used for breakfast as both the table & stools were covered in pastry crumbs. The hotel had a reasonable location at the top of a hill, but this is Porto & hills are everywhere! There are several restaurants a short walk away. The hotel also arranged a taxi for us.

Wonderful stay!!

TripAdvisor rating 5.0/5

Phyllis B Couples - 27/09/2019 TripAdvisor review

We loved the efficient check in process ; we also loved the excellent supportive beds in our room. Our room was very spacious and very clean. The staff was very friendly and helpful. We will stay at more Mecure Brand hotels in the future.

Nice city centre hotel but lacking customer service

TripAdvisor rating 3.0/5

Haynest Couples - 29/08/2019 TripAdvisor review

This was a comfortable hotel in the centre of Porto. Our room was fine and the WiFi connection was good. There was a good range of items at the buffet breakfast and these were topped up as necessary. We received a warm welcome on arrival and check-in was reasonably quick but staff generally seemed indifferent. For example, on most occasions when walking through reception, staff were in discussion and there was no feeling of warmth from them. A cheery 'good morning' or 'hello' would have made us feel much more valued.

Dear Haynest, We appreciate your sincere review. Rest assured that we will use it to improve. We hope to see you soon at Porto. Best regards, Rui Cruz Mercure Porto Centro

Mecure Porto

TripAdvisor rating 5.0/5

844marilynb Couples - 09/08/2019 TripAdvisor review

The staff could not do enough for us. So helpful and friendly. Excellent breakfast, all very fresh. And the gift of freshly baked tarts they served to each guest were fantastic. One of the best I have had. Just that little extra service makes such a difference. Highly recommend this hotel.

Dear 844marilynb. Thank you, thank you, thank you... it's very good to receive a so nice feedback from you. Rest assured that i will share it with all the team. We hope to see you soon. Best regards, Rui Cruz Mercure Porto Centro

Great Location

TripAdvisor rating 4.0/5

markgC5090TD Couples - 04/08/2019 TripAdvisor review

It is located in the old city centre and close to all public transport. Hop on hop of bus stop a block away. Major shopping centres within walking distance. The only issue is the lack of a grab rail in the bath for stability when getting into shower. Management are aware and in the process of installing them. Staff were helpful

Dear markgC5090TD, Thank you very much for your review and evaluation. Best regards, Rui Cruz Manager

Great location

TripAdvisor rating 5.0/5

Scottcali Friends getaway - 02/08/2019 TripAdvisor review

The Mercure Porto Centro is in a perfect location to tour the city. Just a 5 minute walk to the metro station to and from the airport. The tour buses have a stop right across the street. Within walking distance to everything.

Dear Scottcali, Thank you very much for your comments... we appreciate that you've enjoyed your stay with us! Best regards, Rui Cruz Mercure Porto Centro

Good location, average facility, efficient and uncaring staff

TripAdvisor rating 3.0/5

marcopolo111 Couples - 08/07/2019 TripAdvisor review

On top of Porto, this hotel is quite large and in a good location. The interior and the rooms have a good design, a little funky. Our room was standard size and well appointed. Soundproofing from the corridor and other rooms was poor. Air conditioning was not working and nobody cared about fixing it. The staff was efficient but uniformly uncaring and uninspired.

Dear marcopolo111, Thank you for your review and the time to share your feedback with us. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We hope to have the opportunity to receive you again. Sincerely, Rui Cruz Mercure Porto Centro

Beautiful hotel in just the perfect location.

TripAdvisor rating 5.0/5

DianeM1761 Couples - 03/07/2019 TripAdvisor review

Everything was great right from the minute arrived. Someone showed us where to park during check-in … and actually guided us in! Check-in was quick and efficient. We arrived early, so our room wasn't ready, but they put our bags in a locked room while we explored the city. The parking garage was difficult to get into, but the same fellow guided us. The bed was comfortable, the bathroom facilities were great.

Dear Diane M, Thank you for your review! We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short in a few aspects. >We hope to see you soon again and we will do our best to give you a great hotel experience. Best regards, Rui Cruz Mercure Porto Centro

Wonderful stay

TripAdvisor rating 5.0/5

Istvan K Family - 16/06/2019 TripAdvisor review

We had a wonderful stay in the hotel. The room was fabulous. We really enjoyed it. The staff were very helpful. The hotel has a good location close to most attractions in the city. Porto is a very nice town with a lot of attractions.

Dear Istvan K, Thank you for your review. We hope to have you back soon... Porto has a lot to visit! Best regards, Rui Cruz Mercure Porto Centro

Short break in Porto

TripAdvisor rating 4.0/5

ryander2018 Couples - 05/06/2019 TripAdvisor review

The hotel is excellently located, just metres from the main shopping area and easy access to the airport by metro and to out-of-town locations by train from the nearby train station. The river Duoro is also easily accessed by the nearby (100m) funicular. There are plenty of attractions and good restaurants all close to the hotel. The staff of the hotel were friendly and helpful and the hotel itself is comfortable and very clean. Overall, it represented good value-for-money.

Dear ryander2018, Thank your for your review... we hope to see you soon at Mercure Porto Centro. Best regards, Rui Cruz Mercure Porto Centro

Good location, Good hotel

TripAdvisor rating 4.0/5

Western_Miller Family - 17/04/2019 TripAdvisor review

Stayed here for two night short break in Porto. Good location close to main city sights. 10 minute walk to Cathedral and San Bento station. Easy to get to from airport just a quick metro ride to Balhoa station and a short relatively flat walk to the hotel. Quick efficent checkin. Paid extra for privledge room which gave extra space for family of 3. Room was clean comfortable and spacious. Nice views across square to church. Breakfast buffet good and reasonably priced if booked ahead. Works going on so not in normal restaurant but that didnt appear to cause any issues with plenty of tables available. Would definately stay here if in Porto again.p

great location - ridiculously hard beds

TripAdvisor rating 4.0/5

Happiness25369366806 Couples - 19/03/2019 TripAdvisor review

Great location, great staff (they gave us some good tips for dinner), pretty good breakfast, good shower (even though in bathtub..) - horribly hard beds unfortunately, didn't sleep much in the end due to this.

centralized and comfortable

TripAdvisor rating 5.0/5

Tal F Business - 09/02/2019 TripAdvisor review

the location and the stuff make the overall experience pleasant and comfortable. beds and rooms are full of space and nice atmosphere. location just in the center with many restaurants surrounding , shops and pedestrians street.

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