Mövenpick Hotel Wellington

Mövenpick Hotel Wellington 5 stars

Customer review rating (ALL Rating) 4.3/5 452 reviews

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Hotel extras

Mövenpick welcomes every traveller-whether for work, business, leisure or a staycation-to escape the everyday and experience the signature Mövenpick flair that makes it one of the world's most beloved hotel brands.

ALLSAFE approved hotel

Hotel location

Mövenpick Hotel Wellington

345 The Terrace
6001 WELLINGTON
New Zealand

GPS:-41.293532, 174.769526

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FORAGE KITCHEN + BAR

FORAGE Kitchen + Bar, overlooks the vibrant district of Te Aro that harbours some of Wellington's finest cuisine and artisan produce. FORAGE Kitchen + Bar harvest elements from New Zealand's unique terroir and bring stories back from the farm.

Your meetings and events

Mövenpick Hotel Wellington offers seven flexible meeting rooms, boasting natural daylight and air conditioning, provide creative canvases and modular meeting spaces.

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

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Our accommodation(s)

Elegantly appointed rooms in warm rich tones and plush fabrics. Choose from Superior, Deluxe and Executive rooms or the opulent Executive Suite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  452 reviews

TripAdvisor Rating  4.0/5  442 reviews

Luxurious Room

TripAdvisor rating 4.0/5

NellieF100 Couples - TripAdvisor review

Very luxurious room with comfortable bed and great shower. Unfortunately it was a bit tight for space to be able to open anything other than small cases. Disappointingly, the view was out the side at the end of the pool area. Nevertheless for a hotel very close to vibrant Cuba Street, it was a quiet room. We loved the chocolate hour and also had a good meal in the restaurant one evening.

Shameful Classification of 5 Star Hotel Experience

TripAdvisor rating 1.0/5

Rex D Business - TripAdvisor review

From the moment i walked in the first impressions were promising, but it when down hill from there. Literally. I was assigned room down the hill on level 2. This is 450$ room!!! per night. They gave me the key and went to my room. The Room had only 2 single beds. The room smelt musty, like an old budget hotel. The Air Conditioning did not work, I tried several times. I called to get it fixed. Someone came, but they could not fix it either. The Lighting Masterswitch does not work well with the bedside lighting. Very confusing when trying to turn the bedside lamp on and off when in bed. So they cant even get their lighting system worked out. I managed to get sleep in what was at least a reasonably comfortable bed, be it much smaller than i anticipated for a 5 Star $450 night hotel. But the Story continues. I decided sadly to partake of Breakfast the next morning. I went down to the Restaurant. The food looked as though it had been sitting out for an unacceptable amount of time. All Dishes on the Buffet where luke warm at best. I tried the eggs, but then decided to ask the Chef if he could prepare a poached egg. - Please remember, this is a 5 STAR hotel - I was asking for a poached egg. The chef said - Sorry, i cannot do a poached egg. I have no Vinegar. I asked please cook it in water - he again declined and said he cannot cook the egg without vinegar. Unbelievable in a so called 5 star. So i went without eggs, the eggs on the buffet were powdery and more than likely to cause me to be ill, they were way past their edible stage. I can say however that the Bacon was a highlight, and it became the hero of my breakfast experience. I was really excited and changed my plans based on the marketing of the Chocolate Hour, I thought WOW, Even though Breakfast was unbelievable the Chocolate hour in Movenpick, has to be an experience NOT to be missed. How wrong I was. In this Glorious so called 5 star Chocolate paradise i went to the Chocolate hour - Movenpick should be ashamed of what they delivered. One of the most shameful experience.s Here's what i got - Cheap looking disgusting Chocolate fountain, it looked like cheap chocolate in it. Very Dry Lamington Cakes sliced in Quarters, The melted Chocolate most definitely needed to provide lubrication to avoid chaffing of the oesophagus during digestion, Waffles cut in quarters that were unpalatable with Slices of Banana. When asked how was my stay on departure, I expressed all of the above to the Receptionist. He did his best, but is clearly not trained or skilled to manage complaints. A Manager or Supervisor was sitting in hearing distance, but chose not to engage me. This hotel is really to be avoided. And I do feel very much Cheated, and Ripped off and have to wonder if i have rights of recourse under the Consumer protection act, which i will review and urge others to do the same. For anyone contemplating a booking at this hotel - Quite Simply - DONT DO IT!.

Dear Rex D, thank you for the detailed review and apologies that we did not meet expectations. If you could kindly share your review with our team and your contact details to h1991-GM1@accor.com so we can discuss further. Once again sorry to learn about your experience. Georgina

Below Average hotel for a five star price and rating

Customer review rating 3.5/5

Ahrjay Business - Confirmed reviews ALL

The facilities are pretty tired and outdated, stayed in a room in the basement - the view consisted of a weedy retaining wall and it smelled of mould and blocked drains. Most of the staff (the ones I saw at least) were lovely and took care of us, despite the obvious shortage of people to do the jobs. Food was fairly basic in content, flavour and plating, but overpriced for what it was.

It’s ok but that’s it

Customer review rating 1.5/5

Dr P. Families - Confirmed reviews ALL

Loved the location the Cuba Street. However the whole ethic of the hotel from management down was shoddy at best.

Good Stay

Customer review rating 4.5/5

Lynne M. Couples - Confirmed reviews ALL

We have stayed here over years and have always enjoyed its location, style and food. This was our second stay under the Movenpick brand, the first was marred by inexperienced staff. This visit the staff were professional and service was good.

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Other web-users rate our hotel

  • 108 reviews 7.6/10 Location
  • 304 reviews 7.1/10 Room
  • 344 reviews 8.6/10 Service
  • 172 reviews 7.5/10 Food
  • 152 reviews 5/10 Comfort
  • 133 reviews 8.5/10 Amenities
  • 95 reviews 9.2/10 Vibe
  • 85 reviews 7.2/10 Cleanliness

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