Hotel - ibis Marrakech Centre Gare
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Marrakech Centre Gare Hotel

3.5/5 1,283 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

PALAIS DES CONGRES0.5 km / 0.31 mi

Exhibition centre

PALAIS DES CONGRES0.5 km / 0.31 mi

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 109 rooms
    • 220/240 V AC
    • Air conditioning
    • Web TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Toilets
    • Hair dryer at reception
    • Smoke alarm in room
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.8/5 ALL Rating 2,127 reviews

Our guest reviews for
ibis Marrakech Centre Gare

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,283 reviews
Daisie Couples - 27/11/2019 Confirmed reviews ALL
« Room needs renovation »

The room was clean, but a bathroom needs generaly renovation. Wi-fe ocassionally not working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAMJANA V., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Gabriela Couples - 25/11/2019 Confirmed reviews ALL
« Very convenient stay,easy check in/out »

We loved the location as we arrived from agadir to Marrakech bus station. Easy to check in and out, very friendly staff allowed us to leave our luggage until we left tp the airport. Basic and clean room if you just need it to sleep overnight. All you need is close, Mcdonalds, shops, restaurants... Will recommend:)

Our hotel has responded to the review
Our hotel has responded to the review

Dear GABRIELA M., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Malik Friends - 10/11/2019 Confirmed reviews ALL
« Mr Malik »

Very Basic

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALIK R., Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

Mohsin Families - 09/11/2019 Confirmed reviews ALL
« Mr »

Good near to all places, property needs full cleaning especially carpets in hall ways , lift need updating. Beds needs new sheets every day Not same old if you are staying for 6 days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. MOHSIN MOHAMMED, Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

Fatima Friends - 08/11/2019 Confirmed reviews ALL

It was just below standard stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear FATIMA R., Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

Hadjaxi S. Couples - 03/11/2019 Confirmed reviews ALL
« Many thanks »

Excelent service Especial thanks to Mr Brahim in reception , he is vey helpfull S.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HADJAZI S., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Family - 13/10/2019 TripAdvisor review
« Avoid it... very bad... hotel rooms very dirty.. bad service.. »

Since arriving everything was terrible.. Staff not attentive at all.. Accor status not recognised.. Rooms very dirty.. Trying to overcharge at check-out.. Avoid it.. when we book an Ibis we expect a simple but clean room .. not here.. if you can avoid it..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Best Regards

Anonymous Couples - 07/10/2019 Confirmed reviews ALL

Generally a nice hotel, but a bit disappointing, no attention to detail.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATJA E., Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

Jack D. Families - 03/10/2019 Confirmed reviews ALL
« Good stay. A little worn »

The hotel was clean and the facilities excellent for the money. Breakfast was ok but needed things like napkins.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RHYS J., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jalila BENTAHAR General Manager

Excellent Friends - 01/10/2019 Confirmed reviews ALL

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTIAN T., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Satish V. Solo - 29/09/2019 Confirmed reviews ALL
« Was OK »

Rooms were very small and found to be basic which is not as same as regular ibis standards

Our hotel has responded to the review
Our hotel has responded to the review

Dear SATISH V., Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

Anonymous Couples - 21/09/2019 Confirmed reviews ALL
« Quiet,clean and comfortable walking distance from train station. »

We stayed at this Hotel on two separate occasions within 4 days. On both occasions the room was clean and tidy and we experienced minimal noise. On our second stay we had a double bed, not a twin as booked and the room was less tidy, it did not have a desk or table. After a full day travelling and feeling unwell we did not have the energy to discus. The hotel is perfectly situated next to the train station for ease of travellers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear COOKE L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jalila BENTAHAR General Manager

Ilya Families - 21/09/2019 Confirmed reviews ALL
« Very bad customer service »

We were travelling with a 3-month old baby. Upon checking in we were given a key card to our room, but when we got to our room we noticed that the door was closed. We went inside and it smelled of cigarette. We went back down to the reception and was given a key card to another room. We went to that room to find that the room was not the room that we paid for (we paid for the sweet bed room), and the condition of the room was bad - no mirror in the bathroom, stains on the wall, dirt mark in the shower. We went back down only to be told that our original room was the last one of the sweet bed, and that if we want another room we had to wait until the next morning. We were also told that we had to wait for that room to be cleaned for tonight. We had been travelling from Rabat and were all very tired especially with a baby. So we had no choice but to wait. In the end we got to our room, they did everything they could including opening the window but the smell was still there. The next morning, we went to breakfast at 10 and found the spread to be very poor. This was not the first time we stayed in Ibis, and especially in Morocco so we had an idea of the standard and what to expect. The bread were not covered so they became dry. There was no refill of scramble eggs, pancake and harcha. But we just ate whatever we could find. After this experience, we’re starting to think twice about staying in Ibis Morocco. And oh my god, almost forgot one more thing, there was no baby cot available for our baby at the time! Because the one available was being used by another customer!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ILYA I., Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

Isabelle Couples - 19/09/2019 Confirmed reviews ALL
« Worst experience with Accor stays »

The only good thing about this place was its location that is near the medina and airport. Everything else, was simply poor. Lift and phone was not working. Room was old and dusty (i stayed at other riads throughout my moroccan trip and it remains the worst), only 1 cup for use in the entire room (had to borrow from kitchen ourselves as lift and phone was not working, and return the next day as it is meant for breakfast usage) . Staff was not experienced (asked us to pay the wrong price, until we checked our reservation, told us we didnt have breakfast when it is indicated on reservation).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs ISABELLE, Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

Anonymous Solo - 19/09/2019 Confirmed reviews ALL
« good, but not excellent »

.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL V., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jalila BENTAHAR General Manager

Doug Couples - 17/09/2019 Confirmed reviews ALL
« Becoming tired »

While in many ways up to the reliable standard of an Ibis, this particular hotel's interior is much on need of refresment: worn and stained carpet, fading paint, chipped plaster, visible repair caulking, broken fixtures. Service was spotty and too much socializing between staff and between staff and others, while clients wait for attention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSEPH S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jalila BENTAHAR General Manager

Hicham Solo - 09/09/2019 Confirmed reviews ALL
« Good location and nice pool »

Very central and clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear HICHAM Y., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Myangel Families - 26/08/2019 Confirmed reviews ALL

Its certainly not a luxury hotel by any standard, more of a low budget backpackers type of hotel. Clean but not my type. The impression l got on line was way different from what was real.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

Intissar Couples - 21/08/2019 Confirmed reviews ALL
« The staff do an excellent job, they are good team. They make things easy for the guests. »

It was my first time in Marrakesh , and it was amazing,I couldn't ask for more, everything was nice, the hotel is very clean with the whole facilities that you need for your stay. indeed, the staff are very friendly, thing that causes comfort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear INTISSAR E., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Solo travel - 14/08/2019 TripAdvisor review
« It Was Great »

It was Great Staying At this Beautiful Location , Friendly Stuff , Clean & Comfortable Bed , Good Reputation , Nice Breakfast , I Use to Stay at this Hotel everytime i come To Marrakech , Because of its location and because The Price also , I 100 % Recommend This Hotel To Everyone .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Marrakech Center Gare hotel and are delighted to read that we were able to match your holiday expectations. Best Regards

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates