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ibis Paris Porte de Bercy Hotel 3 stars

Customer review rating 3.6/5 3,459 reviews

ALLSAFE approved hotel

ibis Paris Porte de Bercy
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+ 15 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Paid, covered private parking lot

  • Traditional restaurant - Bar - Light catering available 24 hours a day

  • Seminar rooms that can host up to 110 people

  • Close to Accor Arena, Lyon, Bercy and Austerlitz stations, Bercy Village

Hotel location

ibis Paris Porte de Bercy

2, Place de l' Europe
94220 charenton le pont
france

Tel: +33149775555

Fax: (+33)1/49778191

Check-in from 12h00

Check out up to 12h00

  • GARE ST LAZARE-ECOLE VETERINAIRE :  24 PARC DE BERCY

  • TERROIR DE FRANCE :  109 PARC DE BERCY

  • IBIS PARIS PORTE DE BERCY :  14 COUR ST EMILION

  • By plane

    PARIS ORLY At 18km / 11.25 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 29.1km / 18.08 miles

  • By car

    AUTOROUTE DE L'EST At 0.9km / 0.56 miles

  • By car

    AUTOROUTE DU NORD At 3km / 1.86 miles

  • By car

    AUTOROUTE DU SUD At 5km / 3.13 miles

  • By train

    PARIS GARE DE LYON At 2km / 1.25 miles

GPS :48.825239, 2.394129

Congress centre

  • POPB 2.0 km / 1.25 mi

Hotel services

LE TIEPOLO Non contractual photo

Our chef offers a seasonal French-Italian menu. Take the time to discover all the culinary delights of our ibis restaurants over the course of your stays...

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
Meetings/Events
  • 6 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 156 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 121 non-smoking rooms
    • 2 floors
  • Languages spoken at the hotel
    • French
    • German
    • Spanish
    • English
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Car park Additional charge
    • On site
    • 40 parking spaces
    • Private
    • Parking opened 24/7

Your meetings and events

Designed to create the perfect setting for your seminars, business meetings or meals, the hotel offers 6 fully equipped, modular rooms with air conditioning, natural light and a relaxation area perfect for combining work and pleasure.

Room descriptions and layouts

10 

meeting rooms

From 1 to 110 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Audio and video equipment

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The ibis Paris Porte de Bercy boasts classic rooms with a choice of a double bed or two single beds. The rooms have a desk, a TV with all the main channels and a bathroom. Free and unlimited WiFi!

Our guest reviews for
ibis Paris Porte de Bercy

100% genuine reviews from our guests

Find out more

ALL Rating 3.6/5

3,459 reviews

TripAdvisor Rating 3.0/5

787 reviews

Good location for me

Customer review rating 4.5/5

Anonymous Solo - 09/10/2021 Confirmed reviews ALL

Satisfactory.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rachel Mieli Assistant de direction

Okay location

Customer review rating 3.0/5

Mm Families - 29/08/2021 Confirmed reviews ALL

Before arriving I received an e-mail asking me to do an online check-in, which I did. I had to pay/reserve €100,- per room as pre-authorisation, but when I arrived at the hotel they made me pay €250,- again and said the other 200 was canceled and would disappear from my payments. That still has not happened and the other remaining bit from the €250,- has not been put back either. Every employee said something different about this, they also said I was supposed to get a form with which I could go to the bank to cancel said reservations, but they never gave that. Claimed the colleage that did that wasn’t there until the afternoon and that I’d get it through e-mail - never happened either. I am still waiting for the money and e-mail. The rooms itself were okay, but along with the hallway a bit smelly. They should consider putting a different kind of flooring in the halls and rooms to match the entrace to reduce the smell. The cleaninglady was kind and helped us get a new set of towels despite the languagebarrier. When you look at the public transport it’s an okayish as well. The closest metrostation is Liberte with a walk from approximately 10-15 minutes and feels quite safe, the others have a 45 minute walk. The closest trainstation is Ivry-sur-Seine, but to get there you have to walk through a neighbourhood that gives unsafe vibes (especially during night time). Overall the stay itself was okay, but for my next trip I will consider getting something a bit more closer to the centre of the city and will not make online check-ins if it’s an Ibis.

Dear Mr M., Thank you for taking the time to share your feedback. We take all your remarks and impressions with concerns. Sincerely, Rachel Mieli Commercial manager

great service

Customer review rating 5.0/5

Leroy B. Couples - 15/06/2021 Confirmed reviews ALL

the réception was extremely helpfull he prpared the room for us since rhe reservation somehow failed to transmit that we required the room for someone with mobility problems;everyone at the hotel was extremely helpful,agreat stay.

Nobody to welcome

Customer review rating 1.0/5

Xavier H. Solo - 15/02/2021 Confirmed reviews ALL

Absolutely nobody was in the lobby when I arrived which made me doubt about the place's safety + I could not access my room. The room was freezing cold when I finally got in. I'd appreciate a compensation. Thank you

Disappointed

Customer review rating 2.0/5

Aurelie Couples - 09/02/2021 Confirmed reviews ALL

Nice staff, but no hot water in the shower, the size of the room is very tiny, and the quality of the toilet paper is very bad.

Nice to stay in ibis

Customer review rating 4.0/5

Anonymous Friends - 29/11/2020 Confirmed reviews ALL

Nice to stay in this place Staff Quiet area Room ...

Several issues

Customer review rating 2.0/5

Gabor S. Families - 14/08/2020 Confirmed reviews ALL

The toilet was very dirty when we arrived, there was no stayover cleaning, e.g. emptying the bin or adding toilet paper. We had to get the keycards reactivated two times because they wouldn’t open the doors. The Wi-Fi is not secure (no password). The reception staff is really friendly but some speak little English.

Not great

TripAdvisor rating 2.0/5

BigDon5 Business - 11/11/2019 TripAdvisor review

Shower broken, restaurant chaotic for dinner, WiFi kept dropping out and breakfast below par. Not up to the usual standard. I choose Ibis because the offer is reliable but this occasion was a disappointment

Dear Big Don5, First of all I would like to thank you for taking the time to share a valuable comment of your stay. Please accept our kindest apologies regarding the inconvenience you faced with your room, be sure that your remarks have been considered by the Management team and that we highly value you feedback. I truly hope that we will soon have the opportunity to welcoming you again and have the pleasure to reach your expectations. Yours sincerely, Manager

Hotel urgent renovated

Customer review rating 2.5/5

Bruno Business - 18/10/2019 Confirmed reviews ALL

Reception team is ok.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Annabel Coureau Attachée Commerciale

Hotel OK, but not welcoming. Terrible location.

Customer review rating 4.0/5

Michael Couples - 17/09/2019 Confirmed reviews ALL

Rooms are fine: good bedding, well insulated from the freeway noise. Staff is somewhat unappealing. Location is terrible, access is complicated. Yet, the price was right.

Dear MICHAEL G., We very much appreciate your comments regarding your stay at the ibis Paris Porte de Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Coureau Attachée Commerciale

Better than I'd ever expect for the price

Customer review rating 4.5/5

Laurent Friends - 23/07/2019 Confirmed reviews ALL

At almost impossible price (for Paris during summer) I slept in comfy bed in a room with air-conditioning, nice bathroom & even with a view of Eiffel tower in the distance

Dear LAURENT R., We very much appreciate your comments regarding your stay at the ibis Paris Porte de Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Coureau Attachée Commerciale

Not the best Ibis

Customer review rating 3.0/5

Michael A. Couples - 18/07/2019 Confirmed reviews ALL

We were disappointed with the reception staff on arrival. I had pre-registered but the person asked if I was Blue or Red. He was very offhand and unsmiling. We requested a fridge for some perishables that we were carrying but were refused until we managed to speak to the manager. No complaints about the room which was the to the expected standard.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Annabel Coureau Attachée Commerciale

Satisfactory

Customer review rating 3.5/5

Boon Couples - 11/07/2019 Confirmed reviews ALL

Very conveniently situated in a centre commercial and relatively close to the Gare routière and de Lyon. However, keep in mind that it's a no frills hotel thus don't expect a fridge or large spaces.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Annabel Coureau Attachée Commerciale
Customer review rating 4.5/5

Anonymous Solo - 07/07/2019 Confirmed reviews ALL

Good, straight forward

Dear LUCILLE M., We very much appreciate your comments regarding your stay at the ibis Paris Porte de Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Coureau Attachée Commerciale

Ok.

Customer review rating 3.0/5

David B. Business - 07/07/2019 Confirmed reviews ALL

Was ok. Ridiculous to be asked to leave my passport at reception in order to borrow an iron!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Annabel Coureau Attachée Commerciale

Excellent hotel for a short stay.

TripAdvisor rating 4.0/5

RoMalapai Friends getaway - 19/06/2019 TripAdvisor review

Purpose to have yet another quick visit to Paris. Naturally a hotel required to have a good stay. Ibis Bercy perfectly suited our wishes and demands. Already look forward to have one more stay. Suitable personell, parking for our car, perfectly close to public transport to go to the city. Very good bed and also nice that it neigbours a very good mall, where one can effortlessly spend some hours. So: thank you, Ibis Bercy.

Dear Romalapai, What a nice review! Thank you very much for your trust; we are thrilled to have you as one of our loyal guests. I will personally share your praises with the rest of the team and they will be so proud to hear them. We truly hope to have the chance of welcoming you again very soon. Best wishes, Direction

Pathetic

TripAdvisor rating 1.0/5

Devkushwah Friends getaway - 18/10/2018 TripAdvisor review

Reception manager was too rude, she don't know how to talk to customer.Specially if you are not a French , you are not welcomed at all.There were 2 reception 1 for IBIS style & 1 for IBIS budget, IBIS budget receptionist were polite & ready to help every time( unfortunately I booked in IBIS style)Hotel condition was ok ok, if you are finding other hotel in same price, go there..Don't go to this hotel please.

Ibis surprise old id better then nothing

TripAdvisor rating 2.0/5

jacquesmathis2018 Family - 15/08/2018 TripAdvisor review

Ibis surprise to stay in old rooms though they does not exist anymore not happy at all frm these hotel. Nobody on the desk informed me about that. Will not stay anymore there and also not recommend it

Enjoyed the Stay!!!

TripAdvisor rating 4.0/5

maneesh c Couples - 24/01/2018 TripAdvisor review

One of the male receptionist was friendly and nice enough to allow us check in a bit early then the check-in time as we had arrived to Paris at 7AM. The other female receptionist was not that friendly and showed no interest with their guest when asked questions and requested for early check-in. Rooms where clean and cosy for couples. Breakfast could be much better, I personally did not enjoy it. Overall, it's a nice place to stay for short period of time.

Bus & Mall access, friendly staff

TripAdvisor rating 4.0/5

topscore25 Couples - 05/01/2018 TripAdvisor review

Bus 24 runs outside Ibis door directly to city center. Mall is next door with access to shops, restaurants and big supermarket. Staff was friendly and spoke English too. Good breakfast is available at both Ibis and Ibis Budget. Rooms need a bit of renovation.

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