Novotel Campo Grande Hotel 4 stars

Customer review rating 4.4/5 7,007 reviews

ALLSAFE approved hotel

Novotel Campo Grande
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+ 21 Services

Hotel extras

  • No charge for children aged 15 or under staying with their parents

  • Pet-friendly hotel, for fees

  • Full play area, in a hotel in Campo Grande with adult and children's pool

  • 13-minute drive to Campo Grande center

  • Hotel near Campo Grande Airport, a 26-minute drive.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Campo Grande

Avenida Mato Grosso 5555
Jardim Copacabana
79031960 campo grande

Tel: +556721065900

Fax: (+55)6721065900

Check-in from 12h00

Check out up to 12h00



  • By plane

    CAMPO GRANDE At 12km / 7.46 miles

GPS :-20.44784, -54.570782


  • ASSEMB. LEGISLATIVA 0.7 km / 0.43 mi
  • CAIXA FEDERAL BANK 0.15 km / 0.09 mi
  • GOVERNADORIA 1.5 km / 0.93 mi
  • OAB 0.7 km / 0.43 mi
  • P. B LOPES SCANNIA 3.0 km / 1.86 mi
  • PARQUE DOS PODERES 0.7 km / 0.43 mi
  • TRIBUNAL JUSTICA 0.7 km / 0.43 mi

Hotel services


Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
  • 6 Meeting rooms
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 155 rooms
    • One room for people with reduced mobility
    • No family room
    • 3 connecting rooms
    • No non-smoking room
    • 2 floors
  • Languages spoken at the hotel
    • English
    • Spanish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • Estacionamento Novotel
    • On site
    • 50 parking spaces
    • Private
    • Outside
    • On site
  • Services for children
    • Video game area
    • Play area
    • Outdoor playground for children

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkA dedicated team is on hand to assist clients with anything they might need.With the Meeting@Novotel offer, Novotel is committed to offering a solution adapted to every need.

Room descriptions and layouts

meeting rooms

From 1 to 250 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Suite - 1 king-size bed

  • Max. number of persons: 2
  • Area: From 44 / 474 sq ft
  • Views: Garden View, Courtyard View *

Subject to availability

  • Satellite/cable colour TV
  • Business Desk

Our guest reviews for
Novotel Campo Grande

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,007 reviews

TripAdvisor Rating 4.0/5

869 reviews

Boa estada.

Customer review rating 4.0/5

Alexandre Business - 03/10/2021 Confirmed reviews ALL

Formigas no quarto do hotel.

Nice staff, nice room

Customer review rating 4.5/5

Henrique M. Families - 21/08/2021 Confirmed reviews ALL


Good stay

Customer review rating 4.0/5

Anonymous Business - 18/07/2021 Confirmed reviews ALL

Very cozy and clean room. The only issue was the shower. Water with low pressure and not hot enough.


Customer review rating 4.5/5

Michel N. Solo - 14/07/2021 Confirmed reviews ALL


Good Stay

Customer review rating 4.0/5

Marcelo Families - 14/06/2021 Confirmed reviews ALL

Hotel has nice infrastructure with wide areas and nice amount of utilities as pool, gym, nice external area and breakfast buffet and lunch. Some cleaning improvements on common areas and rooms should be improved.

Cheap staying but not good

Customer review rating 3.0/5

Anonymous Couples - 02/06/2021 Confirmed reviews ALL

Not well located, cleaning was not very good. Stains on the walls, shower was wet as we entered, had the impression the last guest had just left and there was no time to proper cleaning.

Ok but could be a lot better

Customer review rating 3.5/5

Marcelo D. Business - 05/03/2021 Confirmed reviews ALL

Hotel stuff was friendly, restaurant was good although I had to send my dish back as the description wasn’t accurate on the menu

Novotel Campo G.

Customer review rating 5.0/5

Novotel C. G. Business - 05/03/2021 Confirmed reviews ALL


Boa estadia.

Customer review rating 4.0/5

Jussara Families - 02/03/2021 Confirmed reviews ALL


Customer review rating 4.5/5

Jose A. G. G. Couples - 28/02/2021 Confirmed reviews ALL

Very good, very good attendants

hotel location and structure is fine. Not a good stay.

Customer review rating 3.0/5

Mario N. Business - 25/02/2021 Confirmed reviews ALL

Had some issues checking out. Room was not clean and fancy as shown on the website. I left early in the morning and paid for all the extra expenses, such as room consumptions and dinner. My wife left 4 hours later than me, and they charged her again, even more what I´ve paid. This can´t happen no matter what.

Hotels in Campo Grande

TripAdvisor rating 2.0/5

LeikoA1 Business - 10/02/2021 TripAdvisor review

I am a Platinum ALL Member, and my stay at this hotel was very disappointing. If you are on business (as I were) and believe that all Novotel follows a standard level, this is not the case. The service level is very poor and early in the morning people from housekeeping employees talking loudly, disturbing your sleep. I have been there for 3 night and in the second night I requested a room-service, which they decided to attend after fourth request...

Not the greatest Novotel in Brazil....

TripAdvisor rating 3.0/5

R3039ULwilliamw Business - 04/10/2018 TripAdvisor review

The room was stuffy and smelt of mould. The mattress I estimate was older than the building itself.Would not stay there again. I expect the Ibis next door was probably more comfortable. From what a colleague told me, it is.

Dear William, Thank you for taking the time to tell us about your experience at the Novotel Campo Grande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub General Manger Novotel Campo Grande

Nice stay

TripAdvisor rating 5.0/5

KarlaRoth Business - 13/11/2017 TripAdvisor review

That's a good hotel as the atmosphere is very pleasant. Good service and kind staff. Nice breakfast with a large variety. Good amenities provided in the rooms. The neighborhood is quiet and a wonderful place for a walk.

Excellent value

TripAdvisor rating 5.0/5

migueldz Solo travel - 25/03/2016 TripAdvisor review

I stayed at this Novotel prior to my drive to Bonito, MS. Although the property is not too close to Campo Grande's airport, it is very easy to find. It offers good value, friendly staff, a nice setting and great value.

Dear Mr. Miguel I appreciate your feedback and for sharing positive information about our hotel and services, they were transmitted to the whole team. We were very happy to have achieved your satisfaction. We hope to see you soon in our city and especially in our hotel. Sincerely, Fabiano Dornelles

Nice option in Campo Grande

TripAdvisor rating 4.0/5

Thiago C Family - 24/12/2015 TripAdvisor review

It's a good hotel for business and family, due to playground, swimming pool and business room. The rooms are large and have air conditioning (what is mandatory in that climate), the bathroom is good,however the finishing on it's ceiling could be fixed. There is free internet across the hotel fast enough for e-mails and social media. The staff is very helpful and polite they try their best to help in what we need. The hotel is close to Nações Indígenas Park and there is Taxis very close. Novotel is a good option for families in Campo Grande and I'd stay there again if I had to go back there.

Dear Mr. Thiago I appreciate your feedback and for sharing positive information about our hotel and services, they were transmitted to the whole team. We were very happy to have achieved your satisfaction. We hope to see you soon in our city and especially in our hotel. Sincerely, Fabiano Dornelles

practical and comfortable

TripAdvisor rating 4.0/5

mpmitsu Family - 14/07/2015 TripAdvisor review

My hosting at the Novotel Campo Grande was very nice. The hotel has good location and easy access, the the building looks brand new, and the rooms are comfortable and well cleaned. My only complaint was the room did not have heating. During my stay was 9 degrees and had to solve the problem with warm clothes and blankets.

Boa tarde Mpmitsu, Obrigado pelas impressões referentes à sua hospedagem no Novotel Campo Grande. Realmente nossos apts não dispõem de aquecedores. O frio que fez nesse dia a que senhora se refere é muito raro para a cidade. Por esse motivo não temos tal equipamento. Até a próxima visita. Ótimo fim de semana! Marcelo Osorio Subgerente Geral - Duty Manager Novotel Campo Grande

Novotel Campo Grande Natal 2014

TripAdvisor rating 4.0/5

FauzerKA Family - 04/01/2015 TripAdvisor review

Great Hotel. Good localization. Rooms are pretty new and clean. Wi-Fi works properly but restaurant with limited breakfast. Considering other options in the city of Campo Grande, this is an excellent option.

Prezado Hospede Agradecemos que tenha nos avaliado no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Fabiano Dornelles General Manager Novotel Campo Grande


TripAdvisor rating 3.0/5

Gustavo C Business - 17/03/2014 TripAdvisor review

there were many ants in the apartament 0166. Side of bed, in bathroon and near from TV. In the bathroon the ants were in the washbasin. It's terrible. In the check out I notified to the hotel employees, just to get better in another stay.

Dear Mr. Gustavo, I,m sorry about the problem you had in Novotel Campo Grande. Our Hotel is fumigated once a month. Thanks for letting us know about what happened in his apartment, It's not usual for us, and we will be attentive, not to repeat with no custumer. Best Regards, Luis Foschini.

Great choice in Campo Grande

TripAdvisor rating 4.0/5

danielfnoliveira Couples - 19/09/2013 TripAdvisor review

Coming back from Bonito, we stayed in Novotel Campo Grande just for one night before taking an early flight back home. Great dinner with great service and funniest waiter in town (Mr. Roberto). Ana at the front desk was very helpful and helped with all our needs. Great choice and good value.

Dear Customer, Thanks for you great feedback. Your comments are very important fou us. I'll encorage our staff to continue offering a good service. In special Roberto and Ana, who received you comments. We hope to welcome you in the near future. Thank's Edmar Thomas Gerente Geral

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