Le Régina Biarritz Hotel & Spa-MGallery 5 stars

Customer review rating 4.6/5 5,345 reviews
Le Régina Biarritz Hotel & Spa-MGallery
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Hotel extras

  • Haute couture and Art Dec

  • Where the golf greens meet the sea

  • Intense relaxation

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing (Nearby)
  • Porter
Leisure and activities
  • Outdoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Beach and water sports
  • Squash court (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
Information message

Following to the government measures, our hotel will be closed from March 17th to March 31st, and may close longer depending on the next government's decisions. In case of emergency, please contact: h2050@accor.com

Hotel location

Le Régina Biarritz Hotel & Spa-MGallery

52 avenue de l' impératrice
64200
biarritz
france

Tel: +33559413300

Fax: (+33)559413399

Contact email

Check-in from 15h00

Check out up to 11h00

  • By plane

    BIARRITZ ANGLET BAYONNE At 4km / 2.5 miles

  • By plane

    PAU UZEIN At 90km / 56.25 miles

  • By car

    BAYONNE NORD N°6 At 16km / 10 miles

  • By car

    BAYONNE SUD N°5 At 8km / 5 miles

  • By car

    BIARRITZ LA NEGRESSE N°4 At 5km / 3.11 miles

  • By train

    BAYONNE At 8km / 5 miles

  • By train

    BIARRITZ At 4km / 2.49 miles

GPS :43.490814, -1.551937

Your meetings and events

For seminars, board meetings and business meetings, the Golf, Aquitaine and Adour rooms feature the latest in technology, ensuring the success of your events with quality service.Organize an event like no other: Privatize the hotel and hold your plenaries on the central patio, where a glass roof infuses the space with natural light (minimum 60 people).Impress your guests with a sunset cocktail party by the side of the adjustable-depth pool.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Audio and video equipment

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

The ultimate in contemporary design, inspired by the heritage of the great Maisons de Couture: dark, elegant wood, sleek lines, fabrics in delicate tones and geometric patterns. An homage to the camellias and mirrors of Coco Chanel, whose unique spirit still inspires the hotel's rooms and suites.

Accessible room

STANDARD ROOM, 1 queen-size bed, ground floor, town side

  • Max. number of persons: 3
  • Area: From 20m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Direct dial telephone
  • Mini Bar
Accessible room

CLASSIC ROOM, 1 queen-size bed, town side

  • Max. number of persons: 3
  • Area: From 20m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Direct dial telephone
  • Mini Bar
Accessible room

SUPERIOR ROOM with 1 queen-size bed and ocean views

  • Max. number of persons: 3
  • Area: From 25m²
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM with 1 queen-size bed and ground-floor private terrace with ocean views

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Direct dial telephone
  • Mini Bar

ALLURE JUNIOR SUITE with 1 queen-size bed & 1 sofa bed, ocean views

  • Max. number of persons: 4
  • Area: From 45m²
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Direct dial telephone
  • Mini Bar

SUITE, 1 queen-size bed and 1 sofa bed, 1 bedroom and 1 lounge, town side

  • Max. number of persons: 4
  • Area: From 40m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Direct dial telephone
  • Mini Bar

SUITE HAUTE COUTURE WITH 1 QUEEN-SIZE BED & 1 SOFA BED, 1 ROOM & 1 LOUNGE, OCEAN VIEWS

  • Max. number of persons: 4
  • Area: From 45m²
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

IQORI

Type of cuisine: Bistronomy

IQORI enjoys an exceptional location with its "full-sky" terrace overlooking the bay of Biarritz. Chef Antoine Chuard offers a refined menu of simple dishes showcasing local, fresh and seasonal produce.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE N

Photo non contractuelle / Strictly non binding

Simply a must: Enjoy tea time or cocktails in cozy and inviting surroundings. On the Café N patio, you will find yourself immersed in a stylish and modern setting inspired by the 30s.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Le Régina Biarritz Hotel & Spa-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,345 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,086 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good location, beautiful hotel with character

Customer review rating 4.6/5

Anonymous Couples - 21/03/2020 Confirmed reviews ALL

Charming 19th century hotel that has been nicely redecorated. Room overlooking the sea gives spectacular views. Friendly and efficient staff. Rooms are nice and well equipped.

Good stay difficult times

Customer review rating 4.6/5

Richard P. Business - 19/03/2020 Confirmed reviews ALL

Very friendly and helpful staff very clean and attention to detail

beautiful hotel

Customer review rating 4.6/5

Jpn Couples - 19/03/2020 Confirmed reviews ALL

Beautiful building. Excellent food... a bit expensive though

Great event!

Customer review rating 4.6/5

Kelly L. Friends - 09/03/2020 Confirmed reviews ALL

I organised a birthday dinner party for 15 guests on 2-days notice at the Régina Anglet. The staff organised seating for us in the lobby for drinks before dinner and we all really enjoyed the band that was playing (Keep Smiling). I would say that the wait staff could have come around a little or often as I mad about 4 trips to the bar for menus, extra glasses etc. I worked out a set menu at the restaurant for my guests and everyone was very impressed with the food, service and spacious environment. It was also not too noisy, which was pleasant. That was also true in the lobby. It was nice of the staff to add a candle to my husband's dessert. I had not requested it but it was kind and appreciated. On the whole, our server Ornella took good care of our group and was very friendly and efficient.

Dear Mrs L., We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Digeon, General manager

A little holiday to start the year

Customer review rating 4.6/5

Peter H. Couples - 10/01/2020 Confirmed reviews ALL

The whole experience was delightful, & the staff were charming and polite. Our only disappointment was on the first night in the restaurant where we had made a reservation 2-3 days before, we were shown to a table in the corner of the room ( where you have the scrambled eggs at Breakfast) even though we were the first into the restaurant that evening. We were very surprised, especially as I am a platinum member, & when we have been with you on other occasions, you have always found us a well positioned table. The rest of our stay was excellent & we look forward to the next time we can come and stay with you

Outstanding luxury hotel

Customer review rating 4.6/5

Paul A. Couples - 06/01/2020 Confirmed reviews ALL

Outstanding in every way

very nice

Customer review rating 4.6/5

D. Families - 01/01/2020 Confirmed reviews ALL

nice stay with family

Dear Mister D., We duly thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, S.Digeon, General Manager.

Couldn’t have asked for a better experience!

Customer review rating 4.6/5

Nigel C. Families - 29/12/2019 Confirmed reviews ALL

We stayed at the hotel as a stopover in Biarritz on our way to Spain. The weather was stormy and the hotel was a welcome relief from the long drive. The suite was amazing, the restaurant was excellent and overall the staff and surroundings of the hotel could not have made it a more pleasurable experience. We also had a 7 month old baby with us and the hotel provided all necessary additional equipment we needed. Top notch and we will definitely be returning!

What a special place.

Customer review rating 4.6/5

Charlie Families - 04/12/2019 Confirmed reviews ALL

We loved our time at this hotel. Great facilities, lovely staff, and the decor at Christmas time was a perfect touch.

Dear Mister N., We very much appreciate your comments regarding your stay at the Le Régina Biarritz Hôtel & Spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. We thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S.Digeon, Directrice.

Overall, the experience was very good

Customer review rating 4.6/5

Anonymous Couples - 22/11/2019 Confirmed reviews ALL

Our room was small but beautiful. My dinner was great, my husband’s was mediocre at best. It happened to be pouring rain during our stay. The fact he had to bring the umbrella to the front desk at check out or get charged, it left me with a poor taste.

Customer review rating 4.6/5

Alana S. Solo - 16/11/2019 Confirmed reviews ALL

Wonderful stay in a beautiful location.

Dear Mrs S., We very much appreciate your comments regarding your stay at the Le Regina Biarritz Hotel & Spa by MGallery Collection. It is always a pleasure to receive positive feedback; your comments will be shared with our team. Furthermore, you can write a review on Trip Advisor to contribute to our ranking amongst the best hotels in Biarritz. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. DIGEON, directrice

Cosy art deco hotel in Biarritz

Customer review rating 4.6/5

M. Solo - 13/11/2019 Confirmed reviews ALL

Warm welcome from regina staff cosy , well decorated, art deco style hotel

Dear Mister M., We duly thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, S.Digeon, General Manager.

A very special stay in a great hotel

Customer review rating 4.6/5

Paul &. J. Couples - 05/11/2019 Confirmed reviews ALL

We felt very special staying at Le Régina Biarritz Hôtel & Spa. The staff were very welcoming and caring. Our room was exceptional. We loved it.

Very enjoyable short stay in Biarritz

Customer review rating 4.6/5

Jeremy B. Couples - 04/11/2019 Confirmed reviews ALL

We very much liked your hotel and all the staff who work at the hotel. The room was very nice, with a good sea and lighthouse view. The dinner in your restaurant was very good and we dined in on all 5hree nights we stayed with you. Breakfast was generally satisfactory, although at times the number of people using the restaurant was too many for the buffet on offer, with particularly shortages of cooked food available. Overall a very good experience.

Dear Mister B., We very much appreciate your comments regarding your stay at the Le Regina Biarritz Hôtel & Spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. We thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S.Digeon, Directrice.
Customer review rating 4.6/5

Jec Couples - 11/10/2019 Confirmed reviews ALL

We were looking forward to a four night stay at the La Regina (full service hotel) to conclude our week of travel in France and explore the Basque region. We were hoping to do our laundry but unfortunately, the cost of laundry service was prohibitive. How could it be that the cost to launder t-shirts/underwear was 20E PER PIECE? Is each piece washed individually? It would be cheaper to buy new than do laundry. We were told by staff that it was outside service but seems like opportunity for hotel to negotiate with vendor to improve customer service.

Dear Mrs C., Thank you for taking the time to tell us about your experience at the Le Régina Biarritz Hôtel & Spa - MGallery. I am sorry that your experience did not meet your expectations. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, S. Digeon, General manager
Customer review rating 4.6/5

Anonymous Friends - 10/10/2019 Confirmed reviews ALL

Everything other than the dining experience was fine. Dinner was not very good and the wait staff was slow and disinterested. They made several mistakes with our orders, neglected to bring something I asked for three times, and did not seem to care. I would not eat there again!

Dear Mister D., We thank you for taking the time to write to us after your stay at our hotel. Our team is delighted that you enjoyed the place. We also thank you for your remarks, very important for us in our constant aim to improve the quality of services offered. We look forward to seeing you again on a future visit. Sincerely, S.Digeon, General Manager.

Mr.

Customer review rating 4.6/5

Ken K. Couples - 06/10/2019 Confirmed reviews ALL

My wife and I enjoyed very much our stay. The room was very comfortable, the staff was courteous and helpfu. The restaurant was very good. There was limited choice for food in the lounge.

Dear Mister K., We duly thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, S.Digeon, General Manager.

Magnificent

Customer review rating 4.6/5

Daniel Couples - 03/10/2019 Confirmed reviews ALL

Our stay at Le Regina Biarritz was a delight from start to finish - with a warm welcome and exceptional facilities, we left feeling well looked after and recharged. Thank you to the whole team

Dear Mister R., We very much appreciate your comments regarding your stay at the Le Regina Biarritz Hôtel & Spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. We thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S.Digeon, General Manager.

Overall good but some points let you down

Customer review rating 4.6/5

Becky C. Families - 23/09/2019 Confirmed reviews ALL

Our experience was very good but we were let down a little by a flicking light in our room all night which wasn’t able to be fixed and we had to ask again twice the next day for it to be sorted out. We were also disappointed that the chef flatly refused to make a hot meal for our one year old son before 7:30pm even something very simple like a pasta dish

Dear Madam C., We thank you for taking the time to write to us after your stay at Le Regina Biarritz. Our team is delighted that you enjoyed our hotel. We also thank you for your remarks, very important for us in our constant aim to improve the quality of services offered. We look forward to see you again on a future visit. Sincerely, S.Digeon, General Manager.

There is room for improvement.

Customer review rating 4.6/5

Demolin Families - 22/09/2019 Confirmed reviews ALL

Upon arrival, after 8 hours drive, the trainee at reception desk argued that there were no rooms with terrace in this hotel, despite their written confirmation. A trainee should never be alone to "welcome" customers as the first contact is the most important. Three of us stayed one week with a final bill near 10 000 €, the general manager must be petty minded to ask 12 € for a cheap cotton bag ! She is very stingy !

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