Mercure Paris Arc de Triomphe Wagram Hotel 4 stars

Customer review rating 4.4/5 2,367 reviews

Mercure Paris Arc de Triomphe Wagram Hotel
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Hotel extras

  • Bus station for direct travel to Paris Airport is a 5-minute walk away

  • A quiet and cozy hotel

  • Close to the Champs Elysées and the Palais des Congrès de Paris events center

  • Family Rooms for 4 people and crib available for hire.

  • Free WIFI access throughout the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • BreakfastPaying
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

Mercure Paris Arc de Triomphe Wagram Hotel

3 rue Brey
75017
paris
france

Tel: +33156680001

Fax: (+33)1/56680002

Check-in from 14h00

Check out up to 12h00

  • 30 :  30 ETOILE

  • 31 :  31 ETOILE

  • 43 :  43 ETOILE

  • CHARLES DE GAULLE-ETOILE :  1 - 2 - 6 CH.DE GAULLE/ETO

  • MARNE LA VALLEE :  A ETOILE

  • By plane

    PARIS LE BOURGET At 20km / 12.5 miles

  • By plane

    PARIS ORLY At 30km / 18.75 miles

  • By plane

    PARIS ROISSY CDG At 28.8km / 17.9 miles

  • By helicopter

    HELIPORT DE PARIS At 10km / 6.25 miles

  • By car

    A1 At 5km / 3.13 miles

  • By car

    A13 At 5km / 3.13 miles

  • By car

    A6 At 15km / 9.38 miles

  • By train

    GARE DE LYON At 8km / 4.97 miles

  • By train

    GARE MONTPARNASSE At 5km / 3.11 miles

  • By train

    PARIS ST LAZARE At 3km / 1.88 miles

GPS :48.875976, 2.295988

Companies

  • LANCEL 0.3 km / 0.19 mi
  • VUITTON 0.5 km / 0.31 mi
Companies

Our accommodation(s)

The hotel offers you three levels of comfort, the Privilege Room and its range of complementary services, the Superior Room fitted with a spa bath as well as the Standard Room, each with a warm and relaxing atmosphere.

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15 m² / 161 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 15 m² / 161 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Area: From 15 m² / 161 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

LE BAR

Non contractual photo

Small cozy bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Paris Arc de Triomphe Wagram Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,367 reviews

tripadvisor

TripAdvisor Rating 4.0/5

788 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located easily connected to all transports

Customer review rating 4.4/5

Stephan B. Business - 05/03/2020 Confirmed reviews ALL

Very nice hotel perfectly located

Well located, standard Accor style rooms. Service to be improved

Customer review rating 4.4/5

Gillesd Families - 03/03/2020 Confirmed reviews ALL

Definitely well located when staying in Paris for either business or personal matters. Rooms are typical Accor style - deco, comfort and amenities wise - while on the rather small side of things. Breakfast is basic but ok for a short stay. What was really not so good was the wake-up call at 07:00 on Sunday while I had not ordered it. And what even worst was the cleanliness of the breakfast room with tables and chairs not properly cleaned between two customers. And if this was not enough, the staff was refilling the buffet with pancakes and waffles using their bare hands! Not sure I'll go there again.

Dear Mr D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Arc de Triomphe Wagram. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem of cleaning in the breakfast area, in the rooms and prevent future occurrence. We also apology for the wrong alarm clock on sunday morning. We do understand it was not easy for you to rest. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The reception

Well located, clean rooms, nice breakfast

Customer review rating 4.4/5

Luai A. Families - 28/02/2020 Confirmed reviews ALL

very satisfying

Well located, clean and modern rooms, very nice staff

Customer review rating 4.4/5

Anonymous Business - 23/02/2020 Confirmed reviews ALL

Very good experience. The staff are very nice, the breakfast is tasty and rich. The rooms are modern and very clean. The location is wonderful. I will definitely recommend this hotel to friends and colleagues.

Good to stay (location, staff, room)

Customer review rating 4.4/5

Frank Business - 10/02/2020 Confirmed reviews ALL

Relatively a little bit expensive I feel, but was OK. Nice staff, not very spacious but comfortable room, close to Metro, easy to find any necessary stores (even coin laundry machines are at 5 minutes walking distance)

Relaxing hotel

Customer review rating 4.4/5

Nuno D. Couples - 31/12/2019 Confirmed reviews ALL

No Spa no massage but a very quiet and warm stay in this hotel. If you want to relax and be close to downtown is a good option

Unacceptable bad service

Customer review rating 4.4/5

Anonymous Business - 14/12/2019 Confirmed reviews ALL

In the morning there was no breakfast served at all, nobody present in the breakfast room, no information. After checking I went to the reception where I found 2 people sitting at the desk obviously not doing anything. When I asked if there was no breakfast they simply told me: No, there is no breakfast as we have a problem with the lady because of the strike.. They did not even excuse, did not offer any alternative or tried to help me for not getting a breakfast not even a coffee. Only after my stay I received by mail apologies and paid breakfast was announced to be refunded.

Customer review rating 4.4/5

Anonymous Couples - 09/12/2019 Confirmed reviews ALL

Small cosy room, tasty breakfast, lovely staff and all this within walking distance of all that Paris has to offer.

Our home when in Paris

Customer review rating 4.4/5

Yohann Families - 09/12/2019 Confirmed reviews ALL

Everything was perfect! Quick check in, quick check out. Conveniently located

Bonjour Monsieur F., Merci pour votre commentaire, c'est toujours un réel plaisir de vous accueillir à l'hôtel ! A très bientôt, Morgane Adjointe de Direction

All small

Customer review rating 4.4/5

Anonymous Business - 18/11/2019 Confirmed reviews ALL

Found the people working in the hotel quite nice, but my main comment goes to the extremely tiny bedroom (445) that was given to me and also a very incomplete breakfast in a tiny room that was made available. It worked as it was only 1 night, but for a longer stay, this hotel may become less comfortable. The hotel is well located, though.

Customer review rating 4.4/5

Anonymous Couples - 09/11/2019 Confirmed reviews ALL

Super

Great location

TripAdvisor rating 4.0/5

GR_JG_Singapore Couples - 06/11/2019 TripAdvisor review

Few steps away from Arc de Triomphe, Champs Elysees& Galeries Lafayette. There’s also a supermarket nearby! Breakfast could be improved though like freshly baked madeleines similar to Ibis instead of commercially packed ones

Dear Guest, Thank you for taking the time to share your comments with us . We are glad that the location of our hotel was ideal ! Our madeleine are actually gluten free and packed for optimum freshness as they are served for some guests that are coeliac. We are looking forward to welcome you next time you are in Paris !

unimpressed

Customer review rating 4.4/5

Anonymous Friends - 29/10/2019 Confirmed reviews ALL

The sheets were really scratchy and the room tiny. Breakfast was fine and the staff were nice.

Nicely renovated

Customer review rating 4.4/5

Pascal G. Business - 24/10/2019 Confirmed reviews ALL

Pros: Very well located and nicely renovated. Cons: terrible smell in the basement/breakfast area, no business printing boarding pass, reception doesn’t seem to know much about online checking and fast check out.

it was ok

Customer review rating 4.4/5

Anonymous Business - 23/10/2019 Confirmed reviews ALL

it was ok

Very helpful staff

Customer review rating 4.4/5

Thurza H. Couples - 10/10/2019 Confirmed reviews ALL

We enjoyed our stay very much. We missed not having a small refrigerator to keep a few things. We appreciated the water provided to us. The soap dispensers in the bathroom were all non-functional. We had to remove the bottle from the dispensing cap to use the contents. Otherwise, the bed was very comfortable and the bath facilities were also nice. We really appreciated the help with arranging our ride to the airport via TAXI and also your holding onto the key to Pat H.'s apartment across the street.

Brief stay

Customer review rating 4.4/5

Billb Couples - 08/10/2019 Confirmed reviews ALL

Excellent welcome. The breakfast was ample and fresh. The room was quite small, but very comfortable and quiet.

Great location

Customer review rating 4.4/5

Ian Families - 30/09/2019 Confirmed reviews ALL

good clean room friendly and helpful reception. ideal for out trip to Monet's garden

Cosy an well located

Customer review rating 4.4/5

Hesam S. Business - 30/09/2019 Confirmed reviews ALL

The hotel, staff and location is good The room was smaller than what I thought and the price is relatively high for what you get!

It was overall a great experience

Customer review rating 4.4/5

Tj L. Couples - 18/09/2019 Confirmed reviews ALL

Other than the hotel ice machine not working, it was a great experience. One particular note of recognition to your front desk staff, Angie, who was exceptional and excellent in her client service. Thank you!

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