Mercure Lyon Centre Saxe Lafayette Hotel 4 stars

Customer review rating 4.4/5 6,627 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Lyon Centre Saxe Lafayette Hotel
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Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Fitness center and private covered pool

  • Private car park with valet service

  • Close to the TGV train station

  • Family Rooms for 4 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundry
  • PorterPaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mercure Lyon Centre Saxe Lafayette Hotel

29 rue de Bonnel
69003
lyon
france

Tel: +33472619090

Fax: (+33)4/72611754

Check-in from 14h00

Check out up to 12h00

  • C13 :  C13 SAXE - BONNEL

  • C9 :  C9 SAXE - BONNEL

  • JEAN MACE :  B GUICHARD

  • IUT FEYSSINE :  T1 P. DE JUSTICE

  • By plane

    GENEVA COINTRIN At 150km / 93.75 miles

  • By plane

    GRENOBLE SAINT GEOIRS At 90km / 56.25 miles

  • By plane

    LYON SAINT-EXUPERY At 30km / 18.75 miles

  • By plane

    ST ETIENNE BOUTHEON At 90km / 56.25 miles

  • By boat

    NAVIGUINTER At 3km / 1.88 miles

  • By helicopter

    BRON At 20km / 12.5 miles

  • By train

    LYON PART DIEU At 1km / 0.62 miles

  • By train

    LYON PERRACHE At 3km / 1.88 miles

GPS :45.7617, 4.845861

Congress centre

  • PALAIS DES CONGRES 2.0 km / 1.24 mi
Congress centre

Your meetings and events

For your conferences, meetings and cocktail parties, the Mercure Saxe Lafayette offers 6 modular meeting rooms accommodating up to 200 people.Our sales team will assist your with your planning. You will enjoy functional and fully equipped areas, all naturally-lit.

12 

meeting rooms

From 1 to 310 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Slide projector

  • Syndicate rooms

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Whether you are traveling alone, as a couple or with your family, you will love our peaceful and spacious rooms, all with double or twin beds. If you require additional facilities and extra comfort, opt for our Privilege Rooms.

Privilege Room with 1 king-size bed (renovated)

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 king-size bed (renovated)

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 double beds (renovated)

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

LE GARAGE RESTAURANT

Type of cuisine: Regional

Revel in the ambiance of the restaurant, with decor inspired by the automotive world. Enjoy seasonal dishes that blend simplicity and generosity, and complement them with the perfect wine, as chosen by our head sommelier.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GARAGE BAR

Non contractual photo

Whether meeting for business or taking a moment to unwind, our friendly bar is the perfect place for cocktails or other refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Lyon Centre Saxe Lafayette Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,627 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,732 reviews

Short stay in Lyon

Customer review rating 4.4/5

Arnaud Friends - 04/08/2020 Confirmed reviews ALL

Convenient hôtel for a stay in Lyon for business or travelling Breakfast is a bit expensive for what it is and Covid restriction makes it less pleasant. Probably better and cheaper to go outside in a cafés for breakfast Room spacious but without any spécific charm or style Same for overall hôtel facilities But clean and staff very pleasant and helpful

Nothing fancy, but convenient

Customer review rating 4.4/5

Phil E. Families - 03/08/2020 Confirmed reviews ALL

- Excellent reception service - Excellent valet parking service - Clean Not so great: 1 x complimentary 50 cl Bottle of water for 3 persons Breakfast: Cold omelette

Great Service Team!

Customer review rating 4.4/5

Jd Business - 26/07/2020 Confirmed reviews ALL

We arrived much later than expected, Service team was in the lobby waiting for us. The very kind Valet took the key's from my driver to park the car at their safe parking area. The hotel is a safe walk to the main mall & lots of places to eat around the mall. Great accommodations too! Clean rooms & spacious. After a long ride from Germany to France this will now be out hotel of choice when we travel by land to Spain- Thank you so much for the lovely Stay!

Dear José Dominic, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Saxe Lafayette

A Great Hotel reasonably priced. Extremely helpful and friendly personnel

Customer review rating 4.4/5

Richard S. Business - 24/07/2020 Confirmed reviews ALL

A short two night stay. 3rd in 3 years and I always choose Mercure Saxe. Conveniently located.

Dear Richard, We are very happy that you choose the Mercure Lyon Centre Saxe Lafayette on a yearly basis. Your loyalty sincerely moves us. We are hoping to see you again very soon ! Looking forward to experiencing news moments with us, The Mercure Lyon Centre Saxe Lafayette Team.

A very good stay as always

Customer review rating 4.4/5

Jb Business - 23/07/2020 Confirmed reviews ALL

This hotel is beautiful and even more since the end of the renovation. The staff is perfect, at the same time warm, welcoming and discret. The breakfast is not anymore a buffet because of COVID problem, but it was really Good and extensive. This is my favorite place when I stay in Lyon for business.

Cher monsieur G., Un grand merci pour ce joli commentaire ! Nous sommes ravis d’apprendre que vous avez appréciez votre dernier séjour au Mercure Lyon Centre Saxe Lafayette. Nous ne manquerons pas de faire savoir à Camille votre retour. La Team du Mercure Lyon Centre Saxe Lafayette.

Great hotel

Customer review rating 4.4/5

Biljana Families - 13/07/2020 Confirmed reviews ALL

Its a great family hotel, very clean.

Dear Biljana, We are happy to learn that your family enjoyed your last stay at the Mercure Lyon Centre Saxe Lafayette. The hotel's team is working every day to provide quality services. We are looking forward to experiencing new moments of joy for your next stay with us, We are hoping to see you again very soon, The Mercure Lyon Centre Saxe Lafayette Team.

Well located, Good stay

Customer review rating 4.4/5

Anonymous Business - 10/07/2020 Confirmed reviews ALL

Clean and large room, very kind hotel staff, bus just next to the hotel door

Dear Marie Laure, Thank you for your kind feedback ! The hotel's team is enchanted to know your last stay at the Mercure Lyon Saxe Lafayette was a success. Of course, your satisfaction will be communicated to the front desk and housekeeping services that work on a daily basis to ensure your expectations are met. We are looking forward to new moments of joy for your next stay with us, The Mercure Lyon Centre Saxe Lafayette Team.

Convenient in the business area of Lyon

Customer review rating 4.4/5

Marcel Business - 06/07/2020 Confirmed reviews ALL

Overall a good stay concidering the circumstances.

Dear Marcel, Our heartfelt thanks for your feedback ! We are delighted to learn that you enjoyed your last stay at the Mercure Lyon Centre Saxe Lafayette. The whole team is committed to meet your expectations and provide quality services on a daily basis. Be assured that we will share your satisfaction with every hotel’s team. We are looking forward to experiencing precious moments during for next stay with us, The Mercure Lyon Centre Saxe Lafayette Team.

Well located

Customer review rating 4.4/5

Basem Families - 17/03/2020 Confirmed reviews ALL

FR It was agreeable and comfortable

Very comfortable hotel with good location

Customer review rating 4.4/5

Business T. Business - 13/03/2020 Confirmed reviews ALL

I stayed here for a week on a business trip. Thought the hotel was very clean and comfortable and offered everything I needed. I liked the location, as it was about 10-15 min walk from the main drag, making it a bit more quiet stay. Would stay here again.

"Well located", "Good stay"

Customer review rating 4.4/5

Kambire Business - 04/03/2020 Confirmed reviews ALL

It was great staying there. I just missed an ice compartment in the refrigerator. I did not enjoy the fitness room or swimming pool in the basement. The equipment are great, but just do not like their locations.

unfriendly staff espcially those who are in the room service/bar

Customer review rating 4.4/5

Zaki O. Couples - 03/03/2020 Confirmed reviews ALL

during my stay I called the room service to request for two empty glasses of wine and a key for the bottle of wine that I brought with me from outside. The man responded to me positively and was about to come to my room to bring my request, but he called me back in a minute saying that his manager/supervisor told him not to respond to my request and that I have to go down to the bar to get the two glasses and the key for the bottle myself. then , I told him nicely that If he can at least bring me the glasses to my room and I will get down to the bar to open the bottle of wine because it is not nice that I go down carrying with me the glasses and the bottle of wine, but he was firmed and refused. Then, I called the reception to explain to her the situation and asking for a kind assistance to resolve this issue which did not happen to me or to other friends of me during the stay in any hotel. The reception girl took note of my request and complain but did not get back to me, and when I called her again to follow up , she told me that I have to go down to take the glasses my self and the key for the bottle. I asked her if this is inly because I made my request during the dinner time, but she said no confirming that it is applicable for anytime. Then, I told her that I am not satisfied about this kind of treatment that I have not faced in any other hotel I stayed in the countries that I have visited which are recorded on my booking.com account; however, her response was cold and confirming that nothing will change whatever happens. Despite of my disappointment , I went down to the bar politely to bring the glasses and opened 2 bottles and went back to my room without making any comment deciding that I am going to make my comment in written on booking.com which I did yesterday.

prima

Customer review rating 4.4/5

Betty Families - 29/02/2020 Confirmed reviews ALL

prima

I want to remind ! I have not been refunded the deposit amount. Accommodation paid in full

Customer review rating 4.4/5

Elena Couples - 26/02/2020 Confirmed reviews ALL

I want to remind ! I have not been refunded the deposit amount. Accommodation paid in full

Customer review rating 4.4/5

Anonymous Families - 26/02/2020 Confirmed reviews ALL

Good things: 1) Well located. 2) Good room. 3) Enjoyed the pool. On the downside: 1) work being carried out in the reception/lift area. 2) Thin paper cups instead of china ones - not great if you're offering hot drinks. Re below: booked via Eurostar

Lovely staff

Customer review rating 4.4/5

Anonymous Families - 25/02/2020 Confirmed reviews ALL

Staff extremely helpful Looked after our family Great location

nice personel

Customer review rating 4.4/5

Someone Business - 21/02/2020 Confirmed reviews ALL

organised as scheduled hotel people makes you feel they are at your service well located

Comfortable stay

Customer review rating 4.4/5

Brighton Families - 17/02/2020 Confirmed reviews ALL

Overall we felt this was a good hotel for a weekend visit - good transport, easy to walk to the centre or the Part Dieu commercial centre and great for the food halls. The only criticism would be that you appear to have difficulty enforcing the no-smoking rules. It was so bad when we walked along the corridor to our room that we actually checked whether we were on a smoking floor. The staff were quick to switch on the ventilation but admitted they had a problem with smokers. On the Sunday evening, the odour of cigarette smoke was coming through the vent in our bathroom leaving our bathroom smelling of cigarettes.

Well located

Customer review rating 4.4/5

Montserrat Business - 14/02/2020 Confirmed reviews ALL

Good service and place. MY stay was short to visit the Mondial de Métiers and all run good.

Short and sweet

Customer review rating 4.4/5

Anonymous Families - 06/02/2020 Confirmed reviews ALL

Service was great - but you should update that there are renovations.

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