Novotel Melbourne Glen Waverley

Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.5/5 696 reviews

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Description

Hotel extras

  • Room service currently unavailable

  • WiFi, work space, 32-inch media-hub TV

  • 7 versatile spaces for events

  • 2 minutes to station, 35-minute ride to city

  • Dining choices, shopping, cinema nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

  • SPRINGVALE RD:  742 CHADSTONE

  • By plane

    TULLAMARINE MEL At 45km / 27 miles - Shuttle paying

  • By train

    GLEN WAVERLEY At 0km / 0 miles

GPS:-37.880932, 145.165207

Companies

  • PUFFING BILLY RAILWAY 15 km / 9 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

URBAN CITIZEN

Urban Citizen is open 7 days a week - bookings are highly recommended

Your meetings and events

With its convenient location and versatile range of conference facilities, Novotel Melbourne Glen Waverley provides the ideal setting for meetings and events in Melbourne. Just half an hour drive from Melbourne CBD, the hotel provides outstanding accomm odation, dining, leisure and meeting facilities, with the versatility to cater for a variety of event styles. As a Melbourne conference centre, the hotel features seven modern function rooms, with the ability to accommodate up to 300 delegates. Guests org anising an event at the hotel can choose from range of function layouts, which include boardroom, banquet, classroom and theatre. Guests can also enjoy access to a selection of conferencing equipment, such as AV and projection equipment and WIFI access.

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Visitors looking for hotels in Melbourne can find an excellent range of accommodation at Novotel Melbourne Glen Waverley. This impressive Melbourne hotel features a range of accommodation styles, with Superior, Deluxe and suite options available. Contempo rary and spacious in design, guest rooms feature a variety of convenient amenities, including air-conditioning, a work desk, wired and wireless Internet access, a bar fridge, tea and coffee facilities and a modern ensuite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  696 reviews

TripAdvisor Rating  4.5/5  1,293 reviews

Not too bad

Customer review rating 3.5/5

T. C. C. Business - Confirmed reviews ALL

Overall experience was acceptable. However there were 2 aspects that should be improved below: 1. There was very limited movies available on TV. This was much reduced compared to my stay before COVID. Hope it is not because of cost cutting due to COVID? 2. I have requested for 2 shaver kits for this stay but realised there were expired in 2021. I think it is important for Novotel to ensure these supplies are not expired for the safety of the guests.

Dear Chin C. T., I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. I am so pleased that you enjoyed your overall experience with us and trust you were able to have a relaxing visit. I will also address the issues mentioned with the appropriate decision makers to address. Thank you again for sharing your thoughts and we hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Kind Regards Neil & F/O team

Great location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Good

Dear Carolyn C., We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil + F/O Team

Good location

Customer review rating 3.5/5

Emily Business - Confirmed reviews ALL

The phone line was really bad and would need to be fixed. Lots of static and could barely hear.

Dear Emily L., I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. I am so pleased that you enjoyed your overall experience with us and trust you were able to have a relaxing visit. Thank you again for sharing your thoughts and we hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Kind Regards Neil & F/O Team

Bed and pillows not ideal

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Very basic hotel. Bed and pillows are very hard. Both my colleague and I won’t able to sleep despite no jet lag. Got neck ache from sleeping on my sides.

Dear Layhong N., I appreciate you taking the time to provide feedback regarding your recent stay at Novotel Melbourne Glen Waverley. I wish to extend my sincere apologies for your re bedding and pillows. Just for your information we are in the process of getting these replaced.Please be assured that excellent customer service and high guest satisfaction are both of vital importance to us and I am very sorry if we let you down, I am thankful you brought your thoughts to my attention so we may improve our services moving forward. Please be assured I have provided your feedback to our relevant management team for follow up with the intention of improving our housekeeping procedures. I appreciate your sharing your thoughts Layhong, and it is our hope that you will give us the opportunity to better serve you in the near future and we will be able to welcome you back to the Novotel Melbourne Glen Waverley. Sincerely, Neil + F/O Team

Great staff and an all round hotel has everything you need

Customer review rating 5.0/5

Taylah Business - Confirmed reviews ALL

Very great stay food was amazing everything was very clean

Dear Taylah G., We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil + FO Team

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