Sofitel Saigon Plaza 5 stars

Customer review rating (ALL Rating) 4.6/5 586 reviews

Hotel extras

  • 5-star facilities, including a rooftop swimming pool & bar

  • 7 meeting rooms, business centre, and support staff

  • 2 restaurants, 2 bars, and 24-hour room service

  • Located in Saigon's business, shopping, entertainment area

  • 282 luxurious guest rooms and suites

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1, Ho Chi Minh City, Vietnam
700000 HO CHI MINH
Vietnam

GPS:10.784133, 106.702577

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

The newly refurbished Ballroom and Function Rooms are set to represent a new benchmark of professional meetings in the city. Our InspiredMeetings team will always be on hand to ensure a Magnifique Experience. Our dedicated team implements modern meeting guidelines in a prestigious hotel venue. The luxuriously designed rooms, first-class cuisine and our Sofitel team of dedicated experts are a guarantee of success. Eight flexible meeting rooms comprise from 27 to 400 m² of function space featuring contemporary design natural light the latest conference technology and exquisite catering by Sofitels talented and creative chefs.

Room descriptions and layouts

meeting rooms

From 1 to 380 

attendees

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Our accommodation(s)

Our modern rooms offer stunning views of the city. Facilities include free Internet access, IDD telephone, safe box, minibar, free coffee/tea making facilities, prime international TV channels and a hairdryer in the bathroom.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  586 reviews

TripAdvisor Rating  4.5/5  3,201 reviews

Going the extra distance

TripAdvisor rating 5.0/5

Passport18377048353 TripAdvisor review

A warm and wonderful stay. To me what stood out was how the front office manager Y Moi Eban proactively helped in a medical emergency late last night. It was wonderful to see his customer focus and most importantly the empathy. This happens to be my favourite hotel in HCM city and after yesterday it will be my only hotel next time here. You have a loyal customer! 😊

Not what I had hoped for

TripAdvisor rating 3.0/5

PhilG-UK1 Solo travel - TripAdvisor review

All the staff were absolutely lovely, warm and welcoming from start to finish. I had a club room, which was a great size, with a super comfy bed. I’m a light sleeper, and pleased to say didn’t have any issues with noise. The room was very clean and housekeeping did a great job. Breakfast was vast, and had plenty of choice. It went on until 10:30 as well, which was nice. The pool area, located on the 12th floor, felt a little dated and loses sun halfway through the day because of an even taller building being built right next to it. I appreciate they can’t do anything about that, but it’s definitely a negative. The good news is that most of the construction is now done, so there wasn’t the persistent issues with noise that I’d read about prior. The only thing that really disappointed was the club lounge. There was limited ‘comfy’ seating, the rest was set up like a restaurant. There was just one red, one white and one sparkling wine to chose from, and a trolley of half a dozen spirits. I’d read in a previous - albeit old review - that they offered champagne and did cocktails, but I assume no longer. There was a small selection of ‘nibbles’ on the side, but nothing that really stood out. You could also have a proper two course meal (some soup and a carb heavy main basically) but you had to sit at a proper table, and that’s not really what I want from a lounge. Overall the food selection just felt cheap and uninspiring. I’ve never understood why somewhere like this over complicates lounge food. Simply source the best local street food and showcase it, along with its story, for us to try. That’s what people want. Lots of gorgeous local nibbles for us to try. For example, find the best crispy spring rolls in the whole HCMC and serve them with some yummy dips, and a card telling us about where you’ve sourced them .. Mmmm .. now that excites me. Would I stay again .. probably not. I really liked the rooms and the staff were faultless, but the rest was underwhelming for the price, and I certainly wouldn’t pay for Club lounge access again.

Dear PhilG-UK1, Bonjour and greetings from Saigon. Thank you for sharing your feedback following your recent stay at Sofitel Saigon Plaza. Our Ambassadors strive to go above and beyond for every guest and I am glad that this was reflected during your stay. However, I am sad to hear that our lounge did not meet your expectations. We are sorry that we disappointed you this time. Please rest assured that we will use your comment to improve the quality of our service to make sure that all of our guest's experiences stay enjoyable without any shortcomings. Thank you again for sharing your concerns and also your praises - we hope to welcome you back in the future for an even better stay. Sincerely, Huyen Dang Quality Control Manager

An ok stay.

TripAdvisor rating 3.0/5

bearandrose Families - TripAdvisor review

Overall our stay was ok. The hotel itself is aging but still charging like a new property. Our room was as expected. Nothing exceptional. Staff were all ok. The standouts were on concierge. They were really helpful with taxis and recommendations. Breakfast was exceptional. We arrived on a Saturday afternoon to be told the pool was unavailable as they outsource it once a month. This was really disappointing given a big day of travel and heat. I would check if that’s going to affect you. We are Accor members and had so much hassle using our card. That said, it got resolved after some back and forth. A good location in a really nice area of HCM. I would stay here if the price was right.

Dear kate81, Bonjour and greetings from Sofitel Saigon Plaza. We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will definitely win you back. We hope to resolve this to your benefit and earn you back as a customer. Have a good day! Sincerely, Huyen Dang Quality Control Manager

So excited to join such a professional and well-prepared event like IPO concert with organization of Sofitel team. Thank

TripAdvisor rating 5.0/5

Thủy Cầm N Solo travel - TripAdvisor review

I joined an concert at Sofitel 1/2023 and well surprised by warm welcome and professional services of staff team from Sofitel. Thanks for your organization and I surely to choose Sofitel as my first recommendation for any friends or network.

Ultimate hotel for the discerning business traveller

TripAdvisor rating 5.0/5

232hughl Business - TripAdvisor review

I have been to most of the 5 star hotels in the city. The Sofitel Saigon Plaza holds a top 3 spot , near and dear to me. There are few faults, if any, you will be able to find with this hotel. The hotel is located in the heart of the Financial and Entertainment quarter - minutes away from many historical buildings such as the Notre Dame Cathedral and the Reunification Palace. Front desk receptionists are prompt and helpful to direct you with checking in. The well-equipped gym, sauna, steam room - perfect for the gym goers - are always kept clean and stocked up with infused water and fruits. The breakfast buffet on the 2nd floor is divine and bursting with many yummy Viet foods and Western breakfast favourites. The Barbaard - Ministry of Men is a mysterious and creative enclave of fabulous bartending and mens grooming that cater to the most distinguished of gents. Upgrade to a suite every time, I find myself immerse in a spacious room with the utmost attention to details in refinement and comfort. The crème de la crop of this hotel- in honour of this hotel’s French heritage in the Indochine traditions - would have to be its Executive Lounge on the 17th floor. Run by a spirited Mr. Can and a diligent young staff who are ready and willing to please the most discerning of business travellers, I walk away from this lounge each and every time with impeccable food, drinks and service that is second to none!

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Other web-users rate our hotel

  • 162 reviews 9.4/10 Location
  • 295 reviews 6.7/10 Room
  • 479 reviews 9.1/10 Service
  • 9 reviews 7.1/10 WiFi
  • 142 reviews 9/10 Breakfast
  • 86 reviews 6.8/10 Cleanliness
  • 32 reviews 9.1/10 Wellness Area

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