Sofitel Saigon Plaza Hotel 5 stars

Customer review rating (ALL Rating) 4.6/5 6,917 reviews

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Sofitel Saigon Plaza
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+ 20 Services

Hotel extras

  • 5-star facilities, including a rooftop swimming pool & bar

  • 7 meeting rooms, business centre, and support staff

  • 2 restaurants, 2 bars, and 24-hour room service

  • Located in Saigon's business, shopping, entertainment area

  • 286 luxurious guest rooms and suites

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1
Ho Chi Minh City, Vietnam
700000 ho chi minh
viet nam

Tel: +842838241555

Fax: (+84)28/38241666

Check-in from 14h00

Check out up to 12h00

  • By boat

    THU THIEM At 4km / 2.5 miles

  • By train

    SAIGON RAILWAY STATION At 4.5km / 2.81 miles

  • By train

    SGN RAILWAY STATION At 6km / 3.73 miles

GPS:10.784133, 106.702577

Companies

  • SAMSUNG CORPORATION 0.6 km / 0.38 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

The newly refurbished Ballroom and Function Rooms are set to represent a new benchmark of professional meetings in the city. Our InspiredMeetings team will always be on hand to ensure a Magnifique Experience.Our dedicated team implements modern meeting guidelines in a prestigious hotel venue. The luxuriously designed rooms, first-class cuisine and our Sofitel team of dedicated experts are a guarantee of success.Eight flexible meeting rooms comprise from 27 to 400 m² of function space featuring contemporary design natural light the latest conference technology and exquisite catering by Sofitels talented and creative chefs.

Room descriptions and layouts

7 

meeting rooms

From 1 to 380 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Videoconferencing

  • Offering luxury and a sophisticated setting, Diamond Hall exude a magnificent ambiance.

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our modern rooms offer stunning views of the city. Facilities include free Internet access, IDD telephone, safe box, minibar, free coffee/tea making facilities, prime international TV channels and a hairdryer in the bathroom.

Our guest reviews for
Sofitel Saigon Plaza

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,917 reviews

TripAdvisor Rating 4.5/5

3,018 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Enjoy our staycation

Customer review rating 4.5/5

Anh Families - 28/11/2021 Confirmed reviews ALL

Early check in, late check out was provided nicely. Food was good. All the staffs are friendly and professional.

Dear Anh, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being a SILVER member of the Accor Plus loyalty program and for choosing our hotel as your accommodation during your recent trip. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services and our food quality are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon. Sincerely, Huyen Dang Guest Experience Manager

Good stay

Customer review rating 4.0/5

Takafumi T. Business - 27/11/2021 Confirmed reviews ALL

The most impressive experience is the bed. Very comfortable to lie down. Not so hard and Not so soft. Pillow as well. The 2nd one is the bath tab. Hot water can be fulfilled immediately. Normally it is very slow to fulfill hot water at hotel in VN. I was so glad to get hot water in order to take a bath. The 3rd one is breakfast. We can choose anything we want. I enjoyed a lot.

Dear Takafumi T., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. We are delighted to know that you had a good stay and that you were satisfied in terms of our comfort bed, bathtub as well as our breakfast that we have in the hotel. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Huyen Dang Guest Experience Manager

Unforgettable Anniversary

Customer review rating 5.0/5

Khoa N. Families - 26/11/2021 Confirmed reviews ALL

It was a fantastic moment at Sofitel SaiGon. I want to thank all of Sofitel’s staff who helped arrange the unforgettable 10 years wedding anniversary. Thanks Eban and Kim Anh, for setting up a beautiful room for my family. It is the first time I have seen a beautiful kid’s room with many amenities like this. My girls just want to stay in the room all day. Mr Nhat, at Le Bistro restaurant, totally surprised me when he arranged my anniversary dinner very well. The food, services, and atmosphere at the restaurant were simply the best in places I had traveled. Mr Tinh, Ms Vân, Head Chef Mr Vân, and Ms Ngọc, I would like to says thanks you for the food tasting time. The food and wine are excellent, and your guys have created a fantastic night for my family. At last, I would like to say thanks for HK staff and concierge team who support us during these days but I did not know your name. Thanks, Sofitel. My whole family appreciates your team’s work.

Dear Khoa N., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for choosing our hotel as your anniversary getaway and for being a GOLD member of the Accor Plus loyalty program. We truly appreciate your positive feedback and wonderful gratitude. It is great to hear that our friendly staff, amenities and facilities made your 10th wedding anniversary stay unforgettable. Your comments will certainly be shared with our team. We love hearing how we make 'wow' experiences for our valued guests. Wishing you many more great celebrations ahead! Sincerely, Huyen Dang Guest Experience Manager

친절한 직원들, 합리적인 가격, 전반적으로 좋은 경험

Customer review rating 4.5/5

L. S. Couples - 23/11/2021 Confirmed reviews ALL

very great experience ! kind staff, manager, cozy & clean room. the food in restaurant also great. I'm sure to come back again.

Dear L. s., Bonjour and greetings from Sofitel Saigon Plaza. I am pleased to know that you enjoyed your stay and many hotel features and services provided by the hotel team. Our team strives hard to ensure each of our guests will have memorable experiences. Your review is definitely an inspiration for us to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Huyen Dang Guest Experience Manager

Good Stay

Customer review rating 4.0/5

Tran K. D. Families - 21/11/2021 Confirmed reviews ALL

The staffs are so friendly and supportive, however it should improve in facilities such as the light, the room’s stuff. On stay period, the light is up and down sometime and we need the help from the staffs.

Dear Tran Khanh D., Bonjour and greetings from Sofitel Saigon Plaza. We very much appreciate your comments regarding your recent stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Regarding the room issue, please rest assured that we will share your constructive feedback with our management team to look into this. Thank you for being a SILVER member of the Accor Plus loyalty program, and we hope to see you again soon for another magnifique journey with us. Sincerely, Huyen Dang Guest Experience Manager
Customer review rating 4.0/5

C. Solo - 20/11/2021 Confirmed reviews ALL

It was very good experience, the staff was helpful and very friendly. I got upgraded to a higher room grade. The bed and pillows were exceptionally good, just the room decoration needs to be some kind of renovation and aircon was too cold.

Dear C., Bonjour and greetings from Sofitel Saigon Plaza. We very much appreciate your comments regarding your recent stay with us. We are delighted to read that you enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Regarding the room issue, please rest assured that we will share your constructive feedback with our management team to look into this. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Huyen Dang Guest Experience Manager

French style hotel

TripAdvisor rating 4.0/5

tdoanh 17/11/2021 TripAdvisor review

I stayed many times at Sofitel Saigon, loved French food here. This time coming back after the pandemic, hotel still looks good, and I got nice upgraded to Luxury Club room on hight floor. However menu for club members were changed, more into Asian food, French food were taken out. I can understand this situation, but tmost disappointed with restaurant staffs: lack of friendly and professional. In the morning, when I came for breakfast ( or evening for cocktail breaks) I always say Hi, good morning but they never salue me back, just asking room number. A bit RUDE!

Dear tdoanh, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your patronage of Sofitel Saigon Plaza and for providing us with your valuable feedback. First and foremost, please accept our sincerest apologies concerning the experience you received during your recent stay. Kindly rest assured that we have taken the time to discuss this matter with the hotel team members, ensuring the team members focus on providing memorable experiences for all guests and maintaining the consistent standard of our hotel. Once again, thank you for taking the time to bring this matter to our attention. Only with feedback can we continue to improve our quality of service. The team and I hope that despite your disappointment on this occasion, we will have the opportunity to welcome you back to our hotel soon. Sincerely. Huyen Dang Guest Experience Manager

Good

Customer review rating 5.0/5

Mai T. P. L. Business - 12/11/2021 Confirmed reviews ALL

Ok

Kính gửi Mai Thi Phong L., Bonjour và lời chào từ Thành phố Hồ Chí Minh. Chúng tôi vô cùng biết ơn vì những ý kiến đóng góp của quý khách - thành viên BẠCH KIM của chương trình khách hàng thân thiết Accor Plus liên quan tới thời gian quý khách nghỉ tại Sofitel Saigon Plaza. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng chuyến đi lần tới của quý khách cũng sẽ dễ chịu như các chuyến đi trước. Trân trọng, Huyền Đặng Quản lý trải nghiệm khách hàng

Excellent service provided by all the staff

Customer review rating 5.0/5

Do Couples - 08/11/2021 Confirmed reviews ALL

I am very satisfied with my stay in Sofitel Saigon Plaza. Accor group manages two five star hotels in HCM City (Sofitel and Pullman) and this hotel is certainly the best.

Dear Do, Bonjour and greetings from Saigon. Thank you for your wonderful feedback and for being a PLATINUM member of the Accor Plus loyalty program.. We are extremely happy to know that during your stay, we managed to uphold our highest level of service. This really shows our professionalism and commitment towards every single guests’ satisfaction, and we thank you for that. We look forward to welcoming you back to Sofitel Saigon Plaza in the near future. Sincerely, Huyen Dang Guest Experience Manager

Wonderful memories staying at the Sofitel hotel

Customer review rating 5.0/5

Nicole Couples - 08/11/2021 Confirmed reviews ALL

Extremely beautiful food and good accommodation, staffs are friendly and welcoming. Highly recommended.

Dear Nicole, Bonjour and greetings from Sofitel Saigon Plaza. We very much appreciate your comments regarding your stay at our hotel. We are delighted to learn that you truly enjoyed your stay here. Thank you for your nice comment about our staff, which encourages our staff to consistently do our best for our valuable guests. We will consistently do the best to serve all our valuable guests and provide a comfortable and professional stay experience. On the behalf of the entire team, I really do look forward to welcoming you back to our hotel on your next visit. Sincerely, Huyen Dang Guest Experience Manager

Staycation

Customer review rating 4.5/5

Aundrea F. Friends - 08/11/2021 Confirmed reviews ALL

At first the experience was concerning, but after speaking with Mario, our experience was very enjoyable.

Dear Aundrea F., Bonjour and greetings from Sofitel Saigon Plaza. We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an enjoyable stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Huyen Dang Guest Experience Manager

Amazing room

Customer review rating 5.0/5

Ted Couples - 06/11/2021 Confirmed reviews ALL

Great staff, great room and great food, great experience.

Dear Ted, Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. I am truly delighted to learn of your most enjoyable stay, from our room, food and the warm hospitality and care by our Heartists. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Huyen Dang Guest Experience Manager

another home in the city

Customer review rating 5.0/5

Mario Families - 06/11/2021 Confirmed reviews ALL

Mario apparently managed to drive the Sofitel through the most difficult summer. The Sofitel pampered me with the same fabulous treatment as if pandemic never existed. Eban and his FO team (Tri) perfectly customized my stay as great as usual even 6 months had passed. Nhat (breakfast team) even remembered the tastes of our family member – such an amazing caring level. The dining menu changed but the superb skill from Duy, Nhi, Q., Tan (x2), Huynh led by Tinh was the key magnet for our return. HK Team Ngan, Toan, Man, Hung were very hard working. Thank Tai (bell) and Hoa (op call) for warm greetings.

Dear Valued Guest, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your time in sharing upon this excellent compliment of your recent stay with us and for being a DIAMOND member of the Accor Plus loyalty program. It is certainly a pleasure reading of your most enjoyable stay and utilization of our well-appointed facilities for our Guests' indulgence. It is most heartening to read of your compliment on our Heartists. It will be our great pleasure to share upon this encouraging feedback with our team for their exemplary hospitality. My Team and I will be looking forward to welcoming you back with us again, for many more memorable stays in pampering hospitality by our dedicated Team. Sincerely, Huyen Dang Guest Experience Manager

A special birthday s.

Customer review rating 5.0/5

A B. B. S. Couples - 05/11/2021 Confirmed reviews ALL

We returned to our favorite hotel in HCMC to arrange for my fiancee's 30th birthday. Everything from check in to all our s. were smooth and perfect. We wholeheartedly impressed and appreciated the level of attention to detail given in arranging for our private party. Everything from the thoughtful design of the menu, beautifully decoration of the presidential suite living area and the perfect service in the dinner leave us with unforgettable memory to cherish for many years to come. Our special thanks to the host Mr. Mario Mendis and his fabulous team Mr. Tinh, Mr. Johny for the beautiful evening and of course to the rest of the Sofitel for ensuring that our s. was equally beautiful. We look forwards to celebrating Xmas and New Year at the Sofitel Saigon soon.

Dear Valued Guest, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for taking your time in sharing upon a feedback of your celebration of a most memorable occasion with us. I am truly delighted and pleased to read of this excellent feedback of your celebration. It will be my great pleasure to share of your appreciation with our Heartists, for their outstanding hospitality in ensuring the very best of your experience on this important occasion. Once again, thank you for being a PLATINUM member of the Accor Plus loyalty program. My team and I will be looking forward to welcoming you back with us for many more memorable life occasions, as we journey through in these beautiful memories. Sincerely, Huyen Dang Guest Experience Manager

Good service, nice food

Customer review rating 4.5/5

Anonymous Business - 04/11/2021 Confirmed reviews ALL

I stayed after lockdown for 1 night in the hotel as a business trip. Staff was really welcoming and the food in the restaurant was delicious.

Dear Valued Guest, Bonjour and greetings from Saigon. A true pleasure reading of your most enjoyable stay with us in the Sofitel Saigon Plaza. This appreciation of our Heartists have been most well-received upon, and one we will be certain to ensure is well-shared amongst them. My most dedicated Team and I will be looking forward to welcoming you back again, and to continually deliver upon your most memorable experiences in Sofitel Saigon Plaza. Sincerely, Huyen Dang Guest Experience Manager

staycation

Customer review rating 5.0/5

Y. Families - 02/11/2021 Confirmed reviews ALL

After a couple of months absence due to lockdown, it was good to return to Sofitel for staycation. I choose Sofitel for location because I like to walk around the city while running my errands.

Dear Y., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza and thank you for being a PLATINUM member of the ALL – Accor Live Limitless loyalty program. We are glad to read that our Ambassadors around the hotel acknowledged you by your name and the service around the hotel exceed your your expectations. We have shared your kind compliments with our team and I know my colleagues will be equally pleased to learn of your recognition of their efforts. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Huyen Dang Guest Experience Manager

great hotel and helpful staff

TripAdvisor rating 5.0/5

thanhnam84 Business - 02/11/2021 TripAdvisor review

great hotel and helpful staff. I have booked suite room at this hotel, very nice city view. Front desk manager and general manager were also come and say hello guest, warm feeling with their hospitallity.

Dear thanhnam84, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for taking the time to post a review on TripAdvisor and for the five-star rating. We are delighted that enjoyed your stay. We appreciate you comments on the excellent service you received and we will share them internally as our colleagues enjoy receiving this feedback. Once again, thank you very much for your stay with us and we look forward to welcoming you back in the near future. Sincerely, Huyen Dang Guest Experience Manager

1 night stay

TripAdvisor rating 5.0/5

Augustin H 18/10/2021 TripAdvisor review

thanks for all the support and service! every one was very nice and the service was perfect. Food was very nice quality of the room was great. i did get to the pool but i hope to do it on my next stay I will come back soon thank you all

Dear Augustin H, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience at our hotel; and appreciate your valuable feedback on our room and food offerings as well as our services. Thank you once again for your feedback, and we are looking forward to welcoming you on your next stay with us. Sincerely, Huyen Dang Guest Experience Manager

A short weekend stay

TripAdvisor rating 5.0/5

936khanht 13/10/2021 TripAdvisor review

We had a short weekend stay-over in Sofitel Saigon. Feel very welcomed just as returning to our second home in HCMC. Glad to see their gym was back and running after the local government control being lifted. Very much impressed with the range of Technogym equipment. In all, a very nice stay given the limitation imposed with the Covid-era. Definitely looking forwards to returning soon. Once again, thank you Mr. Mario Mendis to always be there to welcome us back with open arms.

Dear 936khanht, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for choosing Sofitel Saigon Plaza as your second home and for being a PLATINUM member of the Accor Plus loyalty program. We greatly appreciate for taking the time to give us your perfect score and generous review on your last visit to our hotel. We are glad to hear we could meet your expectations despite the Covid-19 contingency. We value your kind words as these commit us to keep up our quality and level of service and provide memorable experiences to all our guests. Please rest assured that we will share your comments with my colleagues. We look forward to welcoming you back soon to Sofitel Saigon Plaza in new normal circumstances. Stay safe. Sincerely, Huyen Dang Guest Experience Manager

perfect stay

TripAdvisor rating 5.0/5

777briceb 15/04/2021 TripAdvisor review

Excelent service ,from the reservation to the entire stay everything was perfect .Due to covid the breakfast was serve a la carte with good selection of items . Expresso machine in the room was a nice touch .

Dear Brice B, Bonjour and greetings from Saigon. Thank you very much for sharing this 5-star review following your recent stay at Sofitel Saigon Plaza. We are thrilled to learn that you had a perfect stay with us and you enjoyed our A la Carte breakfast served in Le 17 Bistro restaurant. Indeed, breakfast is the most important meal of the day, which is why we are proud to serve our guests such delicious options to choose from. Your compliments are not only rewarding but also encouraging. Furthermore, we truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! We can't wait to see you again soon for another great experience! Have a beautiful day! Sincerely, Huyen Dang Guest Experience Manager

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