ibis Birmingham Centre Irving Street Hotel 2 stars

The room was nice. My friend had breakfast and some hours after felt sick. Was vomiting most of the second day and stayed in bed for most of it. I reported this to the reception, and the reply I got from a member of staff was, I also had breakfast and there is nothing wrong with me, so it's not our food. Not the reply I was expecting!!

fantastic just what we wanted, highly recommend.

The hotel was good and in good location very close to the centre only 8-10 min walk! However if you get a room ask to be faced the parking area as we were on ground floor facing the street and so much road noise of cars etc so was a bit hard to sleep and school is opposite . Other than that room was spacious for 2 people

Nice hotel no air con system or fan inside of the room as it was a bit warm when we arrived so had to open the window and door which led to some extra noise

Room was well apportioned, clean and just right temperature. Staff courteous and hard working.

It was well located near the academy so we didn't have far to walk after the gig. However, the staff were very dismissive, the door was a nightmare to open, the water quality was questionable so we brushed our teeth with bottled water. This is the first ibis I've stayed in where have had any problems with any of this.

satisfied

Quick stay. Overnight staff were lovely. Can't fault them. Room although updated since our last stay needs a few repairs. Toilet was unsafe to sit on as coming away from the wall. Bed very comfortable. Nice and clean. Disappointed with breakfast as was not expecting a continental breakfast. Also would have been nicer if food was out rather than just a paperback of food. Woukd I stay again?? Probably not.

I have stayed at this hotel before because of its proximity to the city centre. However on this occasion it was unsatisfactory because of the noise made by the movement of laundry in wheeled bins up a path directly in front of the bedrooms at 6.30 on both mornings. If we had stayed at the nearby Premier Inn we would have been guaranteed a good night's sleep and therefore a refund. I have registered this complaint at the hotel on both occasions but want to be sure it is heard. A member of staff said; ‘this is not a hotel it is more like a motel’ but that is not what it said on the tin. Just to note that in room 002 we could hear every word uttered by our neighbours. Not very private.

The hotel is rather dated. This I could have accepted as the location and price was right. The real letdown was the breakfast, how Ibis can have the front to give guests a brown bag containing a pint of milk, an apple, a dried up croissant and a kellogs variaty box of frosties and call it a contenental breakfast buffet astounds me.

Good and just what was needed but breakfast wasn't as good as I was expecting. But the staff were amazing and couldn't be better.

Used for a one night stay because of gig at O2 Academy just around the corner. Friendly staff, easy check in/out. Room comfortable and clean. Although if you look closely there are some little bits that could doing with being sorted. The paint on the bathroom door looks like a cat has scratched it. Some sort of air-con or fan would have been nice. The outside looks a bit unloved. Didn't realise parking was not free. When I asked at the desk I was told it's on the website. I've looked again and can't see anything about car park fees. Anyway I will still use the hotel.

Come 7am the noise of lorries and Skips etc on the car park made it unbearable to try and sleep..... The rooms look recently refurbished but..... poorly refurbished with things a bit.... Roughly repaired/missing/damaged

Hotel was good, staff were friendly. Only niggle was that we couldn't figure out where the car park was and then how to access it! There was a sign directing us 200m up the road then nothing to say which of the gates was access to it and how to get in there. Had to ring.

Great little hotel walking distance to city centre. Super comfortable rooms and a good breakfast offered which included a cooked option. Secure parking is available although you have to pay £8 for 24 hours which is cheap compared to other options nearby.