ibis Birmingham Centre Irving Street Hotel 2 stars

Jared at the front desk was extremely kind and accommodating. Great location with parking, although the walls / window seemed too thin and could hear everything outside (room 29).

Great hotel and amazing staff!

Stsyed here many times. It like a motel in a secure gated compound. The accommodation is great even better since the refurb. The staff are welcoming and friendly.

- room was small and smelt “funky”, the smell kinda gave me a headache, ordered an Indian so the smell was slightly replaced. The area I didn’t feel was safe enough to leave my door open and let air in so didn’t. Not much to offer in the room, asked for a twin room but got two single beds pushed together and lack of space in the room. - guy at reception when checking in was nice and helpful. - just wasn’t for me. Cheap though. - parking was good (£8). - wouldn’t proactively look to stay here again unless last emergency resort.

I was staying overnight with my boyfriend and felt the accommodation was fairly good value for money, although the area is not great and parking should be free especially as there is plenty available. The room was clean and comfortable but the style of the hotel means you can hear the cars outside and people coming and going a lot.

Great Fantastic

Excellent IBIS standard hotel accommodation. Clean with a sizeable car park.

Really enjoyed my stay . The staff were lovely and helpful and professional . If i needed anything they got it for me .

First room allocated smelled very bad of cigarettes, told receptionist ans was told they keep rooms as clean as possible! However is it not law now for no smoking????? Plus extremely loud neighbours not good, second room a lot better! I also complained on my last visit due to construction work very loud and it started at 07:30 really disappointed of late with this location. I will go back one more time but if I have problems I will look to seek better accommodation else where not offered any compensation or discount for inconvenience or room moves ...!

PERFECT! I came for my friends wedding in Birmingham and I had an amazing stay. From the check in till the end. The staff is really nice and will do the extra mile for you. The rooms have been renovated and looks much better than what I have seen from the pictures before. Breakfast is amazing. You have everything you need for your breakfast. Also, if you want to go out in the evening, you can have a few drinks in the bar as well as something to eat if you don't want to eat out. The hotel is so close (Walking distance) to the New Street train station, Bullring, China Town and to the Broad Street. I am really happy with this stay and will definitely stay again.

My Experience at this hotel was shocking me and my friends had numerous problems with our room keys not working which meant numerous trips down to reception to get it sorted. Then my room didn’t have any hot water running which lead to the hotel to move me to another room. That room hadn’t been cleaned the bed sheets were dirty which resulted again me moving room.

5 different rooms we all had to go to reception numerous times to get our key done again as it just stopped working all the time. Really annoying!

I had the bad luck to arrive the Saturday of the stabbing spree. One person was knifed to death a few hundred yards from the hotel. Even if that hadn’t have happened the place is third rate at best. Old fashioned motel type layout. Anyone can walk in from the street into the car park and wander round the motel. The rooms have no sound proofing, doors are flimsy so I did not feel safe. The road noise is extremely loud and I found it impossible to sleep. Lots of banging and talking going on from neighbouring rooms late at night. There were also dodgy types hanging round the car park when the police presence had left, people revving up in cars flashing light just outside playing loud music. The room itself was small. The carpet looked like it had been there decades. The bathroom was the best part of it as it was clean, but that’s not saying much. The wifi was constantly dropping and I had to keep signing back in. I would not return.

Safe and easy check in and out, good location and clean tidy room. Bedding and pillows are quite firm so not too comfortable. Room was also quite hot. Overall happy with the stay.

The pods are brilliant, you have your own entrance! However the day manager was rude and actually never returned my call.... despite it being important... there was only enough tea for 1 cup per person despite it being over 2 nights. And the beds were remade but not changed which confused us. The noise is unbearable and the guests are drunk and knock the doors. Also the violence is scary: