Name: Mercure Sydney Parramatta
Address: SYDNEY, 2142, AUSTRALIA
Telephone: (+61)2/88361000

Mercure Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 4.1/5 691 reviews

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Description

Mercure Sydney Parramatta

Hotel for travellers looking for local and authentic experiences

We look forward to welcoming you to Mercure Sydney Parramatta. Please contact a member of our friendly staff if there's anything we can help with.

Hotel Manager

Mercure Parramatta is renowned for personalised and friendly service. Featuring 165 spacious guest rooms, Mercure Paramatta is ready to accommodate any guest.

Parramatta is a vibrant city rich in history. A place of elegant parks, a shoppers paradise and a perfect destination for sport. The Mercure Paramatta is located within easy reach of Sydney CBD via train or Rivercat and easy access to the Blue Mountains. Located at the crossroads of major arterial roads (M4, James Ruse Drive) and adjacent to Rosehill Racecourse, there's no better home base in Paramatta. Just a three-minute drive from Parramatta CBD and only 15 minutes from Sydney Olympic Park.

There's plenty to explore and enjoy in Paramatta and its surrounds from the comfort and convenience of Mercure Paramatta. Whether you're a sports fan, lover of shopping, or a combination of the two, there's always something fun to do.

Hotel extras

Flexible conference and event spaces-outdoor terrace area and breakout spaces.
Modern Australian dining at M Restaurant and Bar.
WiIFi, LCD TV with Work Space
Outdoor pool, Tennis Court
Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

Telephone +61 2 8836 1000

+61 2 8836 1043

HASSALL ST: BAXTERS ROUTE PARRAMATTA
PARRAMATTA: WESTERN LINE PARRAMATTA

By plane
KINGSFORD SMITH AIRPORT At 30km / 18.64 miles
By boat
RIVERCAT FERRY At 2km / 1.24 miles
By car
M4 At 1km / 0.63 miles
By train
GRANVILLE At 2km / 1.25 miles
By train
PARRAMATTA At 1km / 0.63 miles

GPS:-33.81897, 151.021591

SYDNEY CONVENTION AND EXHIBITION 25.01 km / 15.54 mi
SYDNEY SUPERDOME 6 km / 3.75 mi

Hotel services

Check-in from 14h00 - Check out up to 11h00

In summary

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu daily. The chef presents a modern Australian menu specialising in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Your meetings and events

Choose from four meeting rooms all with natural light and tailored day delegate packages all including delicious and healthy food as well as access to our poolside terrace. Mercure Sydney Parramatta can hold events upto 160 delegates, in a boutique environment to meet your needs and overseen by our professional conference sales team. Your event will be carbon neutral. The greenhouse gases produced during your meeting are offset by funding renewable energy sources through the Carbon Reduction Institute.

Room descriptions and layouts

4

meeting rooms

From 1 to 160

attendees

Configuration is not available for these requirements

- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 12 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 20 participants
- Board-room 25 participants
- Classroom style 30 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 26 participants
- Board-room 26 participants
- Classroom style 40 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style Configuration is not available for this hotel
- Banquet 130 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
48 m²	3 m	Configuration is not available for this hotel	Configuration is not available for this hotel	12 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
53 m²	3 m	Configuration is not available for this hotel	20 participants	25 participants	30 participants	30 participants
87 m²	3 m	Configuration is not available for this hotel	26 participants	26 participants	40 participants	50 participants
140 m²	3 m	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	130 participants

Configuration is not available for this hotel

Configuration is not available for these requirements

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Our accommodation(s)

The 4 star Mercure Sydney Parramatta offers 165 modern contemporary rooms with various room types, featuring flat screen LCD TV, broadband internet,

Standard Room 1 Queen Bed

Accessible room

Max. number of persons: 3
Views: Garden View Note

*Subject to availability

Wireless internet in your room
Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron(...)

Standard Room 2 Double Beds

Max. number of persons: 4

Wireless internet in your room
Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron(...)

Superior Room with 1 King size bed Non contractual photo

Max. number of persons: 2
Area: From 28 m² / 301 sq ft

Business Desk
Iron

Privilege Room 1 Queen Bed

Max. number of persons: 3
Views: Garden View Note

*Subject to availability

Wireless internet in your room
Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Junior Suite 1 Queen Bed

Max. number of persons: 4
Area: From 32 m² / 344 sq ft

Wireless internet in your room
Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5 691 reviews

TripAdvisor Rating 4.0/5 1,084 reviews

Lovely stay

barbbarb2022 7/1/2022 TripAdvisor review

We stayed for four nights and really enjoyed our stay. Location was great. Woolworths and fast food options across the street. The service from Jack was excellent. He went out of his way to make sure me and my family were comfortable. Rooms were outdated but the suite was nice, and everything was well cleaned. Look forward to our next stay. Thank you Jack and team.

The team always make you feel welcome

Blair Business - 6/30/2022 Confirmed reviews ALL

Great Team and great location with plenty of eateries close by

Dear Blair, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Khan Front Office Assistant Manager

marginal

Anonymous Business - 6/30/2022 Confirmed reviews ALL

no restaurant, yet still same tariff

Dear Mark L., Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately, Our restaurant is closed for lunch and dinner until further notice. However, We do have Full Buffet breakfast 7 days a week. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saad khan Front Office Assistant Manager

Poor Service

Phillip B. Business - 6/29/2022 Confirmed reviews ALL

The Restaurant was closed and the reception did not tell me either when I booked or when I checked in. This left me in a difficult position trying to find somewhere to eat after a long trip I have stayed at this hotel many times and this would have to be the worst exprieence.

Dear Phillip B., Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately, Our restaurant is closed for lunch and dinner until further notice. However, We di have Full Buffet breakfast 7 days week on. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saad Khan Front Office Assistant Manager

Staff

Vikram S. Friends - 6/27/2022 Confirmed reviews ALL

As an Accor member for long time I booked 13 rooms with Mercure parramatta . I spoke to person staff at Mercure on 27/06/2022 name Ben was very rude and unprofessional as I asked about the complementary welcome coupons his answer was that I don’t know that is all . He was totally unprofessional this kind of behaviour is unacceptable as it’s a reputation of the Hotel.

Dear Vikram S., Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret to hear about your experience. I can assure you that it won't happen in the future. I would also like to thank you for bringing into our attention which help us to improve. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saad Khan Front Office Assistant Manager

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