Hotel - Mercure São Paulo JK Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo JK Hotel

3.5/5 505 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundry facilities

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week Serviço 24 horas
    • Opening hours : Week-end Serviço 24 horas

Business services

  • 3 meeting room(s)
See all services

Hotel location

Companies and event centres nearby

Company

AIG1 km / 0.62 mi ERNST YOUNG1 km / 0.62 mi JOHNSON1 km / 0.62 mi SANTANDER1 km / 0.62 mi
EMBRAER1 km / 0.62 mi HSBC1 km / 0.62 mi PERNOD RICARD1 km / 0.62 mi

Congress centre

CENTRO DE CONVENCOES DO ANHEMBI8 km / 4.97 mi

Your meetings and events

Find out more about the Mercure São Paulo JK events rooms and turn your meetings into a success. Whatever kind of meeting you're organizing, you can boost your chances of success by using our services and spaces.

Mercure São Paulo JK Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PEQUETITA 6 m2 2 m 0 0 4 0 0
FUNCHAL 18 m2 2 m 0 0 10 0 0
FARIA LIMA 60 m2 6 m 40 14 8 14 20
    • Screen
    • Flipchart
    • Audio and video equipment
    • Office
    • Lectern
    • Day light
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The spacious and comfortable apartments of the Mercure São Paulo JK hotel are simply charming. The apartments are 100% non-smoking and are all equipped with an LCD TV, safe, air conditioning and WIFI.We offer 24-hour room service, laundry services and valet parking.

  • 72 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Minibar
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 4,809 reviews

Our guest reviews for
Mercure São Paulo JK Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 505 reviews
Solo T. Business - 07/02/2020 Confirmed reviews ALL
« Excellent location. Fantastic reception staff. Great breakfast. »

I stayed at Mercure JK while on business in Vila Olimpia, SP. The hotel is a short walk to my office, restaurants, and two large shopping malls. I had a quiet room on an upper floor. The reception team is fantastic. Check-in was fast and easy. The restaurant serves an excellent breakfast buffet with omelets cooked to order.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul E., We very much appreciate your comments regarding your stay at the Mercure São Paulo JK Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erik c Tover General Manager

Esteban Business - 31/01/2020 Confirmed reviews ALL
« Was expecting a better stay »

At first, staff was friendly in the check in and my request (in room coffee machine) was met. However, in the second day, the coffee was not replaced. When I called room service to request coffee and water, the answer was that service was already closed.

Diana Business - 20/01/2020 Confirmed reviews ALL
« Small and very simple, good location »

The hotel is very basic, small rooms with a weak air conditioning in summer. Very few elevators which requires you to wait long times. Clean and ok for a couple of days, but not for longer stays

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diana Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Anonymous Couples - 06/01/2020 Confirmed reviews ALL
« Hospedagem tranquila »

Sem problemas graves

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr Flavio Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Erik c Tover General Manager

Anonymous Business - 14/12/2019 Confirmed reviews ALL
« Short but good »

Good, although short so I can't really say much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Carlos. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erik c Tover General Manager

Luciano Couples - 26/11/2019 Confirmed reviews ALL
« Nice experience »

Nice experience. Only thing I would suggest to the hotel is to change the towels, the one they offer is a really bad quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luciano Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Sanjay B. P. Business - 25/11/2019 Confirmed reviews ALL
« Good »

Staff is good . Only one person on reception could understand English.it would be good if resturant staff also speaks English. Lift sometimes does not work .we had to use alternative lift last 2 days of our stay. Sometimes ELECTRICITY goes off due to thunder and it takes lots of time to restore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sanjay Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Erik c Tover General Manager

Vanessa Business - 19/11/2019 Confirmed reviews ALL
« Great stay »

Lovely room, the tea/coffee setting in the room makes for a nice stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erik c Tover General Manager

Diana Business - 18/11/2019 Confirmed reviews ALL
« Good »

I guess room 15 is very close to the street a lot of construction noise during the night, could not slepp well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diana Thank you for taking the time to share your feedback. The street its getting a new pavement. We hope to welcome you back to our hotel very soon now that the construction are over ! Sincerely, Erik c Tover General Manager

Anonomous Business - 17/11/2019 Confirmed reviews ALL
« simple hotel »

Simple hotel, rooms are outdated, gym is a bit small. Food is sufficient. People at reception don't speak English sufficient enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agnes Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Sincerely, Erik c Tover General Manager

Cjg Business - 07/11/2019 Confirmed reviews ALL

The hotel is adequate, the elevator small but functional. The key challenge I would state is the air conditioning system and how hot the rooms can get.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Anonymous Business - 28/10/2019 Confirmed reviews ALL
« Good, but not great »

The staff is really nice. Rooms are good and very clean. The only problem is that there's no sound isolation and there are planes flying over the hotel every 5 minutes, making it difficult to rest, specially during the day after a long trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tales Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Tadeu A. Friends - 22/10/2019 Confirmed reviews ALL
« More attention with the car parking »

The overall experience was good, my only point of dislike/concern is the parking when I got the car to leave the hotel looks like someone user the car to listen to the ration more specifically some soccer player, the car should not be used while parked, in special because it is something billed apart.

Ana G. Business - 17/10/2019 Confirmed reviews ALL
« Perfect »

All that i need, good rest, good location, good services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

M Business - 13/10/2019 Confirmed reviews ALL

I preferred my staying last time with you because of the view from windows, mini bar and caffe machine. I loved the caffe machine you prepared last time for my room, so hopefully I can stay with the same situation further.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mao Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Buddy Business - 04/10/2019 Confirmed reviews ALL
« Very nice accommodations with nice poeple in a good location »

Everything went very smoothly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beryl, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Grossato Business - 22/09/2019 Confirmed reviews ALL
« Hotel in São Paulo financial district »

Nice hotel, excellent location and great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Laura Business - 19/09/2019 Confirmed reviews ALL
« Not so friendly staff »

Hotel was good, waitress were nice but not so reception people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura Thank you for taking the time to share your feedback, we'll review our service, thank you one more time. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Anonymous Business - 16/09/2019 Confirmed reviews ALL
« Comfortable stay but amenities require an update »

- AC only in the room was odd when returning given how hot the room was - Lack of international power outlets or USB outlets in the room made connectivity difficult - Food quality was ok but limited in adding details like ketchup for chips or other minute details - Chips from in room offering were stale

Our hotel has responded to the review
Our hotel has responded to the review

Dear G., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Erik c Tover General Manager

Diogo Business - 09/09/2019 Confirmed reviews ALL
« Neither »

The room is narrowly small and due to that is not comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diogo Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

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