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Novotel Hamilton Tainui Hotel 4 stars

Customer review rating 4.4/5 14,972 reviews

ALLSAFE approved hotel

Novotel Hamilton Tainui
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+ 13 Services

Hotel extras

  • River-side and city-side rooms highlight the beauty of the region

  • Stylish restaurant and bar on site make getting a drink or a bite to eat easy.

  • Wi-Fi, work area, and cable TV included in each room.

  • Range of versatile conference rooms for effective events.

  • Close to attractions including SkyCity Hamilton Casino and Waikato Stadium.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • HAMILTON Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 6 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Hamilton Tainui

7 Alma Street
3204 hamilton
new zealand

Tel: +6478381366

Fax: (+64)7/8381367

Check-in from 14h00

Check out up to 11h00

  • ANGELSEA ST :  STATE HIGHWAY 1 HAMILTON CENTRAL

  • By plane

    AUCKLAND MANGERE INTL At 130km / 80.79 miles

  • By plane

    HAMILTON At 15km / 9.38 miles - Shuttle paying

  • By plane

    PALMERSTON At 700km / 437.5 miles

  • By train

    FRANKTON RAILWAY STATION At 2km / 1.25 miles

GPS :-37.785992, 175.282622

Exhibition centre

  • CLAUDELANDS SHOWGRONDS 1.0 km / 0.63 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Soundproof

  • Meeting room

  • Audio and video equipment

  • Syndicate rooms

  • Airconditioned meeting room

  • High speed transmission line

  • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

RESTAURANT ON ALMA

Type of cuisine: Regional

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

LOBBY BAR

Unwind in the lobby bar with its large windows and peaceful setting, the ideal place to conduct an informal business meeting over an expresso. Open daily with a great range of tantalising snacks and an international selection of beer, wine and spirits

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

THE BRIDGES CONFERENCE BAR

Bridges Bar can be opened for your own private after function party. Bridges Bar is not open unless pre-arranged.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Hamilton Tainui

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

14,972 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,494 reviews

Outstanding staff

TripAdvisor rating 4.0/5

JanineRodge Business - 24/07/2021 TripAdvisor review

Every staff member we encountered, from the front desk to the room attendants was friendly, welcoming, helpful and professional. Special mention must be made of Poppy who served us in the restaurant and bar area. Not only was she very pleasant and enjoyable to chat to as she served us, but from observing her interactions with not only other guests but also her fellow colleagues shows she is exceptional staff member on every level and such an asset to your team.

Lovely staff

Customer review rating 3.5/5

Australian Families - 22/07/2021 Confirmed reviews ALL

The staff at Novotel are great. Everyone we came into contact with was lovely. The hotel itself was a okay. Small issues let it down, like stains on the curtains in our room, the mattress on my bed had a curve in it, and needed replacing, and whilst the buffet breakfast was great, the sunlight streaming in meant sitting in the dining area, was an uncomfortable experience. The parking was very difficult. Not enough car parks, and valet parking often full meant we had to park at the casino next door. Most of these things aside from parking are easy fixes which let Novotel down, and could be easily corrected. The staff are what makes you want to overlook these issues, because they are so nice.

Kia Ora Tracey, Thank you for choosing to stay with us recently and for taking the time to provide us with your constructive feedback. We very much appreciate the comments you made and I can assure you these will be of great assistance as we continually look to improve all areas of our operation. Thank you for bringing your experience to my attention and I will personally escalate your feedback to the Housekeeping Executive and the Food & Beverage manager respectively. As of yesterday we now have 10 extra valet spaces during the week and are working hard to be able to offer the valet service to all of our guests. Once again, thank you for the feedback and we hope to be of service again in the near future. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

great

Customer review rating 5.0/5

Lisa Business - 22/07/2021 Confirmed reviews ALL

first stay since covid, some subtle changes, but overall the same great hotel with more hand santizer, which was appreciated

Great location

Customer review rating 3.0/5

Cherie Couples - 21/07/2021 Confirmed reviews ALL

Check in and out was great. Cleanliness of room left alot to be desired. (Ex, executive housekeeper here) I have photos I'm able to forward.

Kia Ora Cherie, Thank you for taking the time to provide us with your feedback, we appreciate the comments you made. We are focused on ensuring we meet all guest expectations, so it was disappointing to read your comments regarding the experiences you had. Please accept our sincere apologies and rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. My email address is H2… should you wish to send through the photos you may have as this will serve as a valuable learning example to the team. Once again thank you for the feedback and we hope to be of service again in the near future. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

Well located and stay enhanced by pleasant nd welcoming attitude of hotel personnel

Customer review rating 4.5/5

John I. Couples - 21/07/2021 Confirmed reviews ALL

From time we pulled up outside the hotel we were welcomed by pleasant young man who helped us unload our belongings onto trolley and his associate took that to our room, which was excellent and well appointed. The service in the dinning room was enhanced by the delightful waiter whose humor and conversation we enjoyed very much. Bar personnel too were good but i would suggest a Baileys cream should be served in a liquor glass rather than a whiskey glass which absorbed most of the Baileys. Departure as good as arrival with willing assistance loading the car. What really impressed us was when I called two days later re a pullover i had lost your telephone lady could not have been more helpful and she located the item and couriered it nd i received it today, Well done I say!! and excellent stay.

Kia Ora John, Thank you for choosing to stay with us recently and for taking the time to provide us with your lovely feedback. It was great to read you enjoyed your time with us! I will be sure to share your comments with the rest of the team as this will serve as a welcome encouragement. Wonderful news that your pullover has been returned safe and sound. Once again thank you for your loyalty to Accor and we look forward to seeing you again soon. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

Well located, friendly staff, great food

Customer review rating 4.0/5

Jope Business - 21/07/2021 Confirmed reviews ALL

Accommodating especially because we arrived at 10pm. Awesome service and friendly staff. Special mention to Room Service staff on 16th July and Breakfast staff on the Saturday and Sunday

Kia Ora Jope, Thank you for choosing to stay with us recently and for taking the time to provide us with your lovely feedback. It was great to read you enjoyed your time with us and we hope to see you again soon. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

Great Stay

Customer review rating 5.0/5

Hemi Friends - 21/07/2021 Confirmed reviews ALL

Great service and great food. Staff are welcoming and accommodating

Kia Ora Hemi, Thank you for taking the time to provide us with your feedback, we very much appreciate the comments you made with regards to your stay. We are constantly reviewing all aspects of the guest experience to ensure we are meeting the expectations of our guests and your feedback on this is very much appreciated. Once again, thank you for your loyalty to Accor and we hope to be of service again at some stage in the near future. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

Great hotel, centrally located, immaculate.

Customer review rating 4.5/5

Jason W. Families - 21/07/2021 Confirmed reviews ALL

Overnight stay with my family. Central to restaurants and river walk. Kids loved the buffet breakfast. All Blacks staying at the same time a highlight.

Kia Ora Jason, Thank you for taking the time to provide us with your feedback, we very much appreciate the great comments you made. We are constantly reviewing all aspects of the guest experience to ensure we are meeting the expectations of our guests and your feedback on this is very much appreciated. We look forward to welcoming you back to the hotel at some stage in the near future. Kind Regards, Marteli Studer Guest and conference Coordinator Novotel Tainui Hamilton

A little disappointed

Customer review rating 3.0/5

Jenny Business - 21/07/2021 Confirmed reviews ALL

The hotel is great but it is unusual that I did not feel welcome - first time that I experienced this in an Accor hotel.

nice location

Customer review rating 4.0/5

Anonymous Couples - 21/07/2021 Confirmed reviews ALL

Just a quick one-night stay...nice room, very comfy bed, and lovely evening meal in the restaurant.

Kia Ora Gayleen, Thank you for taking the time to provide us with your feedback following your recent stay, we very much appreciate the comments you made. We are constantly reviewing all aspects of the guest experience to ensure we are meeting the expectations of our guests and your feedback on this is very much appreciated. We look forward to welcoming you back to the hotel at some stage in the near future. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

Good location, great stay

Customer review rating 4.5/5

Muir D. Business - 21/07/2021 Confirmed reviews ALL

Rooms are always clean and tidy and service is very good from the front desk through to room service and restaurant staff

Kia Ora Muir, Thank you for taking the time to provide us with your feedback, we very much appreciate the comments you made with regards to your stay. We are constantly reviewing all aspects of the guest experience to ensure we are meeting the expectations of our guests and your feedback on this is very much appreciated. Once again, thank you for your loyalty to Accor and we look forward to being of service again at some stage in the near future. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

Great stay

Customer review rating 4.5/5

Anonymous Families - 21/07/2021 Confirmed reviews ALL

Good location and nice room. Valet parking was full but parking at sky city was fine. Had to ask for an extra towel as we were a family of 3 and had only been given 2, but that was fine as an extra one was bought up to the room while we were at dinner. Would stay again

Kia Ora Shaun, Thank you for choosing to stay with us and for taking the time to provide us with your lovely feedback. We very much appreciate the comments you made and I can assure you these will be of great assistance as we continually look to improve all areas of our operation. Once again, thank you for the feedback and we look forward to welcoming you back to the hotel in the near future. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton
Customer review rating 5.0/5

Haley N. Friends - 20/07/2021 Confirmed reviews ALL

Everything about our experience was fabulous! We had some an unfortunate life event happen and decided to make a last minute booking to get away for one night to rest. We were told at first there were no rooms but then someone rang us the following day to say the found us a room. We could have not been more delighted. When we arrived in our room we were welcomed by a lovely card and beautiful flowers and chocolates. Thank you so much! You made us feel cared for and special.

Kia Ora Haley, Thank you for taking the time to provide us with your lovely feedback, we very much appreciate the comments you made. It was great to read that you enjoyed your time with us and the little surprises in your room! I will be sure to share your comments with the rest of the team as this will serve as a welcome encouragement. Once again, thank you for your feedback, we look forward to being of service again at some stage in the near future. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

Well located

Customer review rating 4.0/5

Carlene D. -. B. O. Couples - 20/07/2021 Confirmed reviews ALL

Was a busy weekend with the all blacks on. Room great. Just felt when we went to breakfast there was lack of staff as we ( and other people) had to move others dishes off table as no people to clean up after people had meal. Beautiful breakfast just a shame they did have many waiters in the kitchen area. We saw only two at the reception and one was frantically making coffees . Maybe more staff in when you have big events next time.

Kia Ora Carlene and Bill, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the comments you made and I can assure you these will be of great assistance as we continually look to improve all areas of our operation. Once again, thank you for your loyalty to Accor and we hope to be of service again at some stage in the near future. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

Excellent

Customer review rating 5.0/5

Ross L. Solo - 20/07/2021 Confirmed reviews ALL

All of my requests were met.

Kia Ora Ross, Thank you for taking the time to provide us with your feedback, we very much appreciate the comments you made. We are constantly reviewing all aspects of the guest experience to ensure we are meeting the expectations of our guests and your feedback on this is very much appreciated. We look forward to welcoming you back to the hotel at some stage in the near future. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

Good stay and location - prompt repose to fix issues

Customer review rating 4.0/5

Vikas G. Business - 20/07/2021 Confirmed reviews ALL

Good Noisy air conditioning. I was offered a room when next available.

Kia Ora Vikas, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the comments you made and I can assure you these will be of great assistance as we continually look to improve all areas of our operation. Once again, thank you for the feedback and we hope to be of service again in the near future. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

Home from home

Customer review rating 4.0/5

Mark D. Business - 20/07/2021 Confirmed reviews ALL

Another good stay, well looked after, thank you.

Kia Ora Mr. D., Thank you for choosing to stay with us recently and for taking the time to provide us with your feedback. It's always a pleasure to welcome you to our hotel! I will be sure to pass on your feedback to Megan and the team. Once again thank you for your continued loyalty to our hotel and to Accor and we look forward to seeing you next time. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

Fantastic stay

Customer review rating 5.0/5

Claire Couples - 20/07/2021 Confirmed reviews ALL

Our room was beautiful, staff friendly and the overall experience of the Novotel was wonderful. Would highly recommend.

Kia Ora Claire, Thank you for choosing to stay with us recently and for taking the time to provide us with your lovely feedback. It was great to read you enjoyed your time with us and we look forward to seeing you again soon. Kind regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

We had great stay

Customer review rating 4.0/5

Anonymous Couples - 20/07/2021 Confirmed reviews ALL

The staff were very friendly and helpful.

Kia Ora Lina, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the comments you made and I can assure you these will be of great assistance as we continually look to improve all areas of our operation. Once again, thank you for the feedback and we hope to be of service again in the near future. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

Enjoyed the breakfast and the lounge surroundings

Customer review rating 4.0/5

George. Business - 20/07/2021 Confirmed reviews ALL

Loved the valet service which was prompt and efficient in parking and having the car ready for departure.

Kia Ora George, Thank you for choosing to stay with us recently and for taking the time to provide us with your feedback. We very much appreciate the comments you made. Shower caps are complimentary and available on requests however I have made a note on your guest profile to add one in your room for all future visits. Once again, thank you for the feedback and we hope to be of service again in the near future. Kind Regards, Marteli Studer Guest and Conference Coordinator Novotel Tainui Hamilton

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