Hotel - Novotel Hamilton Tainui
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Novotel Hamilton Tainui Hotel

4.0/5 1,418 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • HAMILTON
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

CLAUDELANDS SHOWGRONDS1 km / 0.63 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Hamilton Tainui Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 18 m2 2 m 0 0 10 0 0
COBHAM 63 m2 2 m 46 22 20 22 16
FAIRFIELD 66 m2 4 m 46 25 25 30 40
PUKETE 77 m2 4 m 56 25 25 30 40
WHITIORA 99 m2 4 m 90 30 30 30 50
UNION 242 m2 4 m 300 75 97 165 180
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • WIFI access
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 177 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 12 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.3/5 ALL Rating 11,208 reviews

Our guest reviews for
Novotel Hamilton Tainui

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,418 reviews
Valerie &. M. S. Couples - 13/02/2020 Confirmed reviews ALL
« Disappointed with deteriorated level of standards »

After visiting regularly twice a year for the last few years we were not impressed with the condition of the room, Carpet noticeably worn, wash basin had discoloured ring around plug hole and black hairs.

Brian B. Business - 13/02/2020 Confirmed reviews ALL
« Business Trip Feb 10 2020 »

Thanks once again for the excellent customer service. I love staying at the NOVOTEL Tainui. Andrew is amazing and always goes out of his way to please he deserves a promotion. Keep up the great work. Cheers Brian B.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, Thank you for choosing to stay with us recently and for taking the time to provide us with your feedback. It was great to read you enjoyed your time with us and I will certainly pass on your feedback to Andrew and the Team. We look forward to being of service again soon. Regards Philip Hilton General Manager

Kay C. Business - 13/02/2020 Confirmed reviews ALL
« Well located great service »

Lovely hotel , great location excellent service and view Loved the Nespresso machine too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kay, Thank you for choosing to stay with us recently and for taking the time to provide us with your feedback. It was great to read you enjoyed your time with us and we hope to see you again soon. Regards Philip Hilton General Manager

Pchp Couples - 12/02/2020 Confirmed reviews ALL
« Central »

All expectations Met. Friendly experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for choosing to stay with us recently and for taking the time to provide us with your comments. It was pleasing to read you enjoyed your time with us and we look forward to being of service again in the near future. Regards Philip Hilton General Manager

Diane G. Couples - 12/02/2020 Confirmed reviews ALL
« Average Stay »

Pretty average stay. Checking in and check out is abit of a shambles no parking just all abit of a mess at the moment hope it improves.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diane , Thank you for taking the time to provide us with your feedback, we appreciate the comments you made. We are focused on ensuring we meet all guest expectations, so it was disappointing to read your comments regarding the experiences you had at reception and with the valet parking service. Please accept our sincere apologies for the lack of service you encountered and we will work harder to ensure moving forward we are meeting all our guest expectations. I am happy to advise that the new extension project is scheduled to be completed in April 2020 and this will certainly assist with the guest arrival process moving forward. Once again thank you for the feedback and we hope to be of service again in the near future. Regards Philip Hilton - General Manager Novotel Tainui Hamilton

G R. O. Families - 12/02/2020 Confirmed reviews ALL
« Standard has Slipped down »

I have over several years stayed at this Hotel. For the first time I was really disappointed in some of the aspects of lack of standard that I have come to expect at this hotel. Careless sloppy service. Dirty room, hair in basin in bathroom and on bed from previous occupants or maybe staff, cut toenails on carpet and evidence generally of an unclean room. It was not nice. However the meal we chose when dining on Sunday evening was excellent. Valet service too was excellent. My family members in next room also experienced dirty room etc. Very disappointing for us all.

David O. Families - 11/02/2020 Confirmed reviews ALL
« It is a good stay »

Good bed and good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for choosing to stay with us recently and for taking the time to provide us with your comments. It was pleasing to read you enjoyed your time with us and we look forward to being of service again in the near future. Regards Philip Hilton General Manager

Natalie M. Couples - 11/02/2020 Confirmed reviews ALL
« Another good stay at the Novotel »

Easy check in. Great room and a lovely dinner at the restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalie, Thank you for choosing to stay with us recently and for taking the time to provide us with your comments. It was pleasing to read you enjoyed your time with us and we look forward to being of service again in the near future. Regards Philip Hilton General Manager

Stacey D. Friends - 11/02/2020 Confirmed reviews ALL
« Well located, great stay! »

Check in was a bit slow but apart from that the rest of the stay was amazing. Clean, tidy room with great view. Friendly staff at breakfast and easy/fast check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stacey, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the positive comments you made with regards the team here and we hope to be of service again in the near future. Regards Philip Hilton General Manager

Sheila D. Friends - 11/02/2020 Confirmed reviews ALL
« Enjoyable stay with helpful staff. »

Ss above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheila, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the positive comments you made with regards the team here and we hope to be of service again in the near future. Regards Philip Hilton General Manager

Kelvin L. Families - 11/02/2020 Confirmed reviews ALL
« well located »

aircon not working right

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joy, Thank you for taking the time to provide us with your feedback following your recent stay with us. We very much appreciate the comments you made and please accept our sincere apologies for the issues you encountered with the air conditioning system. I will ensure our Engineering team look into this with urgency to ensure the system is fully functional moving forward. Once again thank you for the feedback Regards Philip Hilton General Manager

Christine S. Families - 11/02/2020 Confirmed reviews ALL
« Great »

Friendly staff and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine, Thank you for choosing to stay with us recently and for taking the time to provide us with your comments. It was pleasing to read you enjoyed your time with us and we look forward to being of service again in the near future. Regards Philip Hilton General Manager

Jan F. Couples - 11/02/2020 Confirmed reviews ALL
« Friendly welcoming staff a pleasure to stay »

Even though there is a disruption to the parking at the hotel our car was taken and parked and we were checked in by very pleasant staff we will be back in a couple of weeks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan, Thank you for choosing to stay with us recently and for taking the time to provide us with your comments. It was pleasing to read you enjoyed your time with us and we look forward to being of service again in the near future. Regards Philip Hilton General Manager

E P. Families - 10/02/2020 Confirmed reviews ALL
« Fabulous Stay as always »

Novotel is our preferred accommodation in Hamilton. The hotel is lovely, the location is great and central to everything and the staff are very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emily, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the positive comments you made with regards the team here and we hope to be of service again in the near future. Regards Philip Hilton General Manager

Anonymous Solo - 10/02/2020 Confirmed reviews ALL
« Great stay »

Excellent staff on check in and out.

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Margaret, Thank you for taking the time to provide us with your wonderful feedback. I will share your comments with the team as we continue to strive to deliver great service. we look forward to welcoming you back in the future. Kind Regards, Grayson Croasdale Front Office Manager

Paul S. Business - 09/02/2020 Confirmed reviews ALL
« Always good »

Friendly staff, great service and very comfortable rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We hope to be of service again in the near future. Regards Philip Hilton General Manager

Sam Couples - 09/02/2020 Confirmed reviews ALL
« Good location »

The hotel was in a nice central location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha, Thank you for choosing to stay with us recently and for taking the time to provide us with your feedback. It was great to read you enjoyed your time with us and we hope to be of service again in the near future. Regards Philip Hilton General Manager

Tom Couples - 09/02/2020 Confirmed reviews ALL
« Great Stay Again »

We always enjoy our experience, and i have to say you must have the best customer service training in the industry i refer mainly to the reception desk area and the restaurant bar areas

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the positive comments you made with regards the team here and we hope to be of service again in the near future. Regards Philip Hilton General Manager

Scott Business - 09/02/2020 Confirmed reviews ALL
« Parking is an issue »

It was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott, Thank you for taking the time to provide us with your feedback following your recent stay with us. We very much appreciate the comments you made and we hope to be of service again in the near future. Regards Philip Hilton General Manager

Anonymous Couples - 09/02/2020 Confirmed reviews ALL
« Okay »

The renovations were not made clear to me before making the booking. I did not realise that the hotel would be over-run with Rugby players, including a pop-up massage parlour in my floor's lift lobby and restaurant closed off to non-Rugby guests. The key kept losing magnetism, causing me to go down to the lobby each evening for reset. Offsetting all of this, the room was clean and tidy, the car valet was efficient, and all staff were friendly to me and my partner (unfortunately, my travel companions from a different room/booking were not as lucky).

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