Mercure Recife Navegantes Hotel

Mercure Recife Navegantes Hotel 4 stars

Customer review rating (ALL Rating) 3.6/5 986 reviews

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Hotel extras

  • Children of 7 and under stay free of charge

  • Hotel in Boa Viagem with pool and gym

  • 18-minutes drive from downtown

  • 21-minute drive to Porto de Recife

  • 9-minute drive to Guararapes Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Recife Navegantes Hotel

Rua dos Navegantes 1706, Boa Viagem
51020010 RECIFE
Brazil

GPS:-8.118104, -34.894619

Telephone +55 81 4009-1185

Fax +55 81 4009-1185

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

COFFE SHOP

Start your day with a delicious buffet breakfast, served in our restaurant. We offer several local specialties, enjoy a delicious tropical fruit juice.

Your meetings and events

With 2 meeting rooms capable of accommodating up to 70 people in an auditorium format, free WIFI access, up to 5 complimentary parking spaces, in the best location in Boa Viagem, perfect for many companies close to the hotel. With 2 meeting rooms capable of accommodating up to 70 people in an auditorium format, free WIFI access, up to 5 complimentary parking spaces, in the best location in Boa Viagem, perfect for many companies close to the hotel.

Room descriptions and layouts

2 

meeting rooms

From 1 to 70 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Our spacious rooms are available in 3 categories, Classic, Standard and Luxury, with sea views on the upper floors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  986 reviews

TripAdvisor Rating  3.5/5  1,079 reviews

Really not more than a 3 star hotel

Customer review rating 2.0/5

Nicholas Solo - Confirmed reviews ALL

I am a loyal Accor member, but this hotel I won't be going again. Apart from the friendly staff and the nice pillows: this hotel is a mess. It is totally worn down. From loose wires in my hotel room to a loose tap. Paint is coming off every corridor sealing. Curtains that don't open / close well. To be honest this hotel is an embarrassment for the Accor group. Apparently there are renovations going on. Good. But it should be closed for renovations. Pity I can't post pictures but... Never again. A random average 3 star hotel is more luxurious than what this hotel looks like. And this is a Mercure? Good luck Accor. Please let me know when the renovation has finished. 🙏

Dear Nicholas V., Thank you for taking the time to tell us about your experience at the Mercure Recife Navegantes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

old hotel with several maintenance issues

Customer review rating 2.5/5

Fernanda D. Business - Confirmed reviews ALL

dirty and old room breakfast without replacement

Dear Fernanda D., Thank you for taking the time to tell us about your experience at the Mercure Recife Navegantes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Felix Coordenadora de Governança

Comfort and large room, but an general overhauling

Customer review rating 3.5/5

Leandro O. Couples - Confirmed reviews ALL

Nice location in the middle of Praia de Boa Viagem. The property has a good infrastructure but wearing of the building, rooms and equipment is visible all around. Apparently an overhauling has started, so in the future Mercure Recife Navegantes may become an excellent choice for enjoying this beautiful place.

Dear Leandro O., We very much appreciate your comments regarding your stay at the Mercure Recife Navegantes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renata Felix Coordenadora de Governança

Clean and comfortable

Customer review rating 4.0/5

Leo Business - Confirmed reviews ALL

I would recommend improve the internet supplier, fading and break out were constants.

Dear Leonardo S., We very much appreciate your comments regarding your stay at the Mercure Recife Navegantes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renata Felix Coordenadora de Governança

well located, good bedroom

Customer review rating 4.0/5

Julio C. A. Business - Confirmed reviews ALL

Good experience. Good point of the Mercure is the disposal of water heater and refrigerator, with a couple of tables and chairs in the bedroom. Maintenance of common areas have to be improved. Passenger lift don't work correctly. Floors in corridors and paint in doors and walls is damaged. Food from restaurant is no good.

Dear Julio Cesar A., We very much appreciate your comments regarding your stay at the Mercure Recife Navegantes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renata Felix Coordenadora de governança

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Other web-users rate our hotel

  • 218 reviews 8.8/10 Location
  • 461 reviews 5.2/10 Room
  • 378 reviews 6.7/10 Service
  • 48 reviews 1.7/10 WiFi
  • 213 reviews 5/10 Breakfast
  • 170 reviews 2.2/10 Amenities
  • 166 reviews 1.7/10 Vibe
  • 160 reviews 4.4/10 Cleanliness

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