ibis London Thurrock M25 2 stars

Customer review rating (ALL Rating) 4.2/5 871 reviews

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Located just by the A282, with easy-access to central London

  • Ebbsfleet International Station is a 15 minute drive away

  • Free on-site parking for all hotel guests

  • Hotel Restaurant Fogg's serves a delicious choice of global cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis London Thurrock M25

Weston Avenue, West Thurrock, Essex
RM20 3JQ GRAYS
United Kingdom

GPS:51.477455, 0.268539

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  871 reviews

TripAdvisor Rating  3.5/5  879 reviews

Nice and quiet place

Customer review rating 5.0/5

Shadea Couples - Confirmed reviews ALL

The hotel is clean and very relaxed place

Dear SHADEA A., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asta Povilaityte Assistant General Manager

Good stay

Customer review rating 4.5/5

Harry H. Couples - Confirmed reviews ALL

Nice welcome, nice clean spacious room although pillows a bit hard. Good value for money

Convenient location, good value, friendly service

Customer review rating 4.5/5

Steve H. Business - Confirmed reviews ALL

Always a good choice. Clean comfortable rooms, good breakfast and excellent value.

Dear STEVE H., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asta Povilaityte Assistant General Manager

Warm welcome and good value

Customer review rating 5.0/5

David Business - Confirmed reviews ALL

The room while basic was very clean and had everything needed for an overnight business stop. The en-suite was very well thought out and the fittings felt high quality.

Dear DAVID W., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asta Povilaityte Assistant General Manager

Horrible

Customer review rating 1.0/5

Darryl D. Business - Confirmed reviews ALL

Wasn’t told on the phone that the room was a budget room The beds were tiny there was dust in the room 2 small towels the room was cold for £80 I expect a lot more A prison cell would of been better

Dear DARRYL D., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Asta Povilaityte Assistant General Manager

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Other web-users rate our hotel

  • 345 reviews 8.8/10 Location
  • 1,037 reviews 5.5/10 Room
  • 698 reviews 8.7/10 Service
  • 29 reviews 6.7/10 WiFi
  • 597 reviews 4.2/10 Comfort
  • 504 reviews 5.5/10 Cleanliness
  • 205 reviews 6.7/10 Breakfast

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