ibis London Thurrock M25 Hotel 2 stars

Customer review rating 4.2/5 4,136 reviews

ALLSAFE approved hotel

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ibis London Thurrock M25
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+ 10 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Located just by the A282, with easy-access to central London

  • Ebbsfleet International Station is a 15 minute drive away

  • Free on-site parking for all hotel guests

  • Hotel Restaurant Fogg's serves a delicious choice of global cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Information message

Hotel location

ibis London Thurrock M25

Weston Avenue
West Thurrock
Essex
RM20 3JQ grays
united kingdom

Tel: +441708686000

Fax: (+44)1708680525

Check-in from 14h00

Check out up to 12h00

  • By plane

    GATWICK AIRPORT At 64.37km / 40 miles

  • By plane

    HEATHROW AIRPORT At 101.38km / 63 miles

  • By plane

    LONDON CITY APT At 48km / 30 miles

  • By car

    M25 JUNCTION 30-31 At 1.61km / 1 miles

  • By train

    CHAFFORD HUNDRED TRAIN STATION At 3.22km / 2 miles

  • By train

    PURFLEET TRAIN STATION At 3.22km / 2 miles

GPS :51.477455, 0.268539

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Coffee/tea making facilities
  • Direct dial telephone

Twin room with 2 beds

Accessible room
  • Max. number of persons: 2
  • Coffee/tea making facilities
  • Direct dial telephone

Accessible Room with 2 single bedsNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 12 m² / 129 sq ft

Family room with 1 double bed + 1 extra bedNon contractual photo

  • Max. number of persons: 3
  • Coffee/tea making facilities
  • Direct dial telephone

Accessible Room with 1 double bedNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 12 m² / 129 sq ft
Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Thurrock M25

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,136 reviews

tripadvisor

TripAdvisor Rating 3.5/5

840 reviews

Not clean

Customer review rating 1.0/5

Olatunji A. Business - 02/03/2021 Confirmed reviews ALL

The bed sheet was dirty and the toilet sit as well ..

Very good

Customer review rating 5.0/5

John B. Solo - 20/02/2021 Confirmed reviews ALL

Good roomsfriendly staff always there and helpful

GOOD LOCATION

Customer review rating 3.5/5

Richard S. Business - 12/02/2021 Confirmed reviews ALL

THIS HOTEL WAS IN A PERFECT LOCATION FOR THE AREA I WAS WORKING IN AND STAYED HERE FOR TWO NIGHTS.

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I look forward to welcoming you back in the near future. Sincerely, Renata Ujvari General Manager

Another excellent stay at the ibis hotel london thurrock

Customer review rating 5.0/5

James B. Solo - 10/02/2021 Confirmed reviews ALL

Another excellent stay at the ibis hotel. I received fantastic customer service from Jolanta, Edita, ineta and Anna. Always happy to help and make me feel very welcome.

Dear James, Thank you very much for your kind comments. It is a pleasure to have you staying with us on a regular basis. If there is anything else we can do to make your stays even more enjoyable, please let us know. Kind regards, Renata Ujvari General Manager

Convenient

Customer review rating 4.0/5

Adam Business - 07/02/2021 Confirmed reviews ALL

Parked, went in, stayed, went.

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Renata Ujvari General Manager

Good stay

Customer review rating 5.0/5

Michael Business - 05/02/2021 Confirmed reviews ALL

Good stay.

Dear MIr S., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I look forward to welcoming you back shortly. Sincerely, Kind regards, Renata Ujvari General Manager

Total relaxation

Customer review rating 5.0/5

Derek J. Solo - 20/01/2021 Confirmed reviews ALL

Simply flawless I'm going to book up again this weekend

Dear Mr. j., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good location, below average room compared to other standard hotels

Customer review rating 2.5/5

Ms W. Business - 13/01/2021 Confirmed reviews ALL

Good location, staff friendly. Room poor. Only 2 sachets of nescafe (which is rubbish coffee in my opinion) Bath towel very small, rough and worn, had a 3" threadbare circle, one wash away from a hole. No sanitiser in the lift dispenser and the soap made me itch. I am a regular at budget hotels and my experiance at thurrock this time was below other local budget hotels.

Dear Mrs. W., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

Well located and fantastic staff,

Customer review rating 5.0/5

Gary D. Solo - 05/01/2021 Confirmed reviews ALL

Having no choice other than to pick a hotel immediately I picked the Ibis and just arrived. The staff are so helpful and the room much better than many hotels I have stayed in before plus free Wi-Fi. I will definitely pick Ibis again before any other hotel

Dear Mr. D., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Difficult Times

Customer review rating 4.5/5

Anonymous Business - 04/01/2021 Confirmed reviews ALL

During these difficult times, safe travel is difficult. The hotel has taken excellent steps to make staying there safe.

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Great stay/ great staff

Customer review rating 5.0/5

Gary K. Business - 26/12/2020 Confirmed reviews ALL

Excellent stay yet again at ibis thurrock

Dear Mr.k., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Great service

Customer review rating 5.0/5

Kathleen T. Couples - 24/12/2020 Confirmed reviews ALL

I had to make an unexpected booking at br aide of the current restrictions was finding it impossible to book a room for the night but ibis helped me and they done everything to help me get a room for the night. The manager was extremely pleasant and helpful as was also the other lady on the desk. Made it as easy as possible for me

Dear Kathleen t., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager
Customer review rating 5.0/5

Ya… Couples - 18/12/2020 Confirmed reviews ALL

Very helpful staff and peaceful stay, would definitely stay again.

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Conveniently located near work

Customer review rating 3.0/5

John Solo - 17/12/2020 Confirmed reviews ALL

Last minute booking during major traffic problems at work close-by and unable to get home.

Dear Mr. O., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

Good stay

Customer review rating 5.0/5

Anonymous Solo - 17/12/2020 Confirmed reviews ALL

Nice warm room and comfy bed

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Cold

Customer review rating 0.5/5

William Business - 11/12/2020 Confirmed reviews ALL

I have already put a complaint in read it

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

These are not just staff , these lovely people are my friends - gorgeous warm amazing team

Customer review rating 5.0/5

Scott W. -. A. N. K. Business - 09/12/2020 Confirmed reviews ALL

10…% fantastic- and even through these tough times - your staff smile , and loving and caring to your clients at the hotel.

Dear Mr. W., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Wonderful Staff

Customer review rating 5.0/5

Robert E. Couples - 09/12/2020 Confirmed reviews ALL

Great to see everyone at Ibis Thurrock once again and feel so well looked after.

Dear Mr. E., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It was a pleasure to see back after long time. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Clean,organised and quiet

Customer review rating 5.0/5

S S. Business - 08/12/2020 Confirmed reviews ALL

This was an overnight stay before a hectic work day. The whole Ibis experience ensured I had a good night's sleep and was refreshed for my long day ahead.

Dear Ms. S., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Had issues

Customer review rating 2.0/5

Bethan Friends - 07/12/2020 Confirmed reviews ALL

Had some issues with our toilet being blocked before we arrived. Dispute the staff being nice and trying to sort the propblem with getting maintenance to unblock the toilet. It remained blocked and we were forced to use another toilet in another room. Down the hall. Meaning we had to walk down the corridor in the middle of the night if we needed the toilet. Which was very inconvenient and meant we had to walk out in our Pyjamas. The staff in reception did all they could do but this still doesn’t explain the fact that the toilet was blocked before we arrived and when it was ‘unblocked’ the job obviously wasn’t done properly. We had to stay in a room with a blocked up toilet which can be very unhealthy! I honestly think a refund or some compensation needs to be put into place for the stay I had.

Dear Ms B., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Harpreet Sian General Manager

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