ibis London Thurrock M25 Hotel 2 stars

Customer review rating 4.2/5 4,028 reviews
ibis London Thurrock M25
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Hotel extras

  • Just one mile away from Lakeside shopping centre

  • Located just by the A282, with easy-access to central London

  • Ebbsfleet International Station is a 15 minute drive away

  • Free on-site parking for all hotel guests

  • Hotel Restaurant Fogg's serves a delicious choice of global cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI at the hotel
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
Catering
  • 1 restaurant(s)
  • 1 bar(s)
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

ibis London Thurrock M25

Weston Avenue
West Thurrock
Essex
RM20 3JQ
grays
united kingdom

Tel: +441708686000

Fax: (+44)1708680525

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    GATWICK AIRPORT At 64.37km / 40 miles

  • By plane

    HEATHROW AIRPORT At 101.38km / 63 miles

  • By plane

    LONDON CITY APT At 48km / 30 miles

  • By car

    M25 JUNCTION 30-31 At 1.61km / 1 miles

  • By train

    CHAFFORD HUNDRED TRAIN STATION At 3.22km / 2 miles

  • By train

    PURFLEET TRAIN STATION At 3.22km / 2 miles

GPS :51.477455, 0.268539

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Accessible room

Double room with 1 double bed

  • Max. number of persons: 2
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Twin room with 2 beds

  • Max. number of persons: 2
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Accessible Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 12m²

Family room with 1 double bed + 1 extra bed

  • Max. number of persons: 3
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Accessible Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 12m²

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Thurrock M25

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,028 reviews

tripadvisor

TripAdvisor Rating 3.5/5

838 reviews

Customer review rating 4.2/5

N. N. Friends - 24/03/2020 Confirmed reviews ALL

It was really good, double glazing, double window to stop the noise from the motorway. Best part of it was the hot tub style shower. It was amazing

Dear Mr. N., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good stay

Customer review rating 4.2/5

Emmanuel O. Couples - 24/03/2020 Confirmed reviews ALL

We had a fantastic experience while staying at Ibis Thurrock. Look forward to come back in future and perhaps see some improvements to packing facilities. Thanks Padtor Emmanuel

Dear Mr. EMMANUEL, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good comfy stay

Customer review rating 4.2/5

Lynn B. Couples - 23/03/2020 Confirmed reviews ALL

Would recommend this hotel as lovely room, very comfy bed booked an accessible room which was excellent

Dear Mrs C., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Hotel good value for money, best staff of any hotel.

Customer review rating 4.2/5

J L. Solo - 22/03/2020 Confirmed reviews ALL

Hotel is always clean, provides everything you need for your stay. Good showers and good size TV. Excellent value for money. The staff at this hotel are fantastic, and because of the great staff, I stay here frequently. Emma, Ineta, Jolanta, Suzana, Mani have always made my stay fantastic. Chris and Nyasin on security also make you feel welcome. You can pay double for a bigger room at PremierInn, but honestly, don’t bother, stay at this Ibis and the staff here make your stay. They are great! Thank you.

Dear Mr Lloyds, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with names have been mentioned by you and also with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good stay but

Customer review rating 4.2/5

Tom E. Business - 18/03/2020 Confirmed reviews ALL

As usual hotel and staff very good but noticeably less mobile signal there now (is it nearer the bridge than before?) even outside on the car park!

Dear E., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good stat

Customer review rating 4.2/5

Ricky T. Couples - 17/03/2020 Confirmed reviews ALL

Good stay but mattress needs updating a bit too uncomfortable

Dear Mr. T., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have note your comments regarding mattress. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager
Customer review rating 4.2/5

G K. Business - 15/03/2020 Confirmed reviews ALL

Really well run, all the team are really helpful including the new manager and assistant manager! All the staff go the extra mile including Edita, Ruta, Anna, Jolanta., Rasa, Ausra and Alina in the kitchen

Dear Mr. k., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with Edita, Ruta, Anna, Jolanta., Rasa, Ausra and Alina in the kitchen . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good stay

Customer review rating 4.2/5

Eunice D. Couples - 09/03/2020 Confirmed reviews ALL

Everything was amazing, I like how we was treated and I got surprised with balloons, Chocolates and bottle of water in my room since I was celebrating my birthday weekend and everything was perfect

Dear Miss D., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Lovely place with amazing people !!!

Customer review rating 4.2/5

Adrian B. Couples - 08/03/2020 Confirmed reviews ALL

Good experience and definitely I’m going back again !!!

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Super duper

Customer review rating 4.2/5

Scott W. Business - 08/03/2020 Confirmed reviews ALL

An amazing hotel , but more importantly the staff are exceptional. I mean exceptionally good at both there job and creating a family friendly environment- it’s like home away from home.

Dear Mr. W., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

good comfortable stay

Customer review rating 4.2/5

Julie F. Friends - 07/03/2020 Confirmed reviews ALL

comfortable night, friendly very helpful staff. Lovely breakfast

Dear Mrs f., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good to stay

Customer review rating 4.2/5

Anonymous Business - 06/03/2020 Confirmed reviews ALL

The receptions were ok s a Nd well attended at all my lodging

Dear Mr. I., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Great staff an location

Customer review rating 4.2/5

Ian Couples - 05/03/2020 Confirmed reviews ALL

We stayed 2 nights and everything was perfect. The location was perfect for us as it is very close to the M25, but there was no traffic noise in the room. We booked the meal deal which was good value. The food choice was good and the quality of it was excellent. All the staff we spoke to were very helpful, knowledgeable and courteous.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good stay and comfotable

Customer review rating 4.2/5

Mr. M. S. Couples - 05/03/2020 Confirmed reviews ALL

We would suggest that you give the Road name as well as post code because having had a satnav that brought us to the back door! and having to go Over the Bridge and through the tunnel, twice ! (we have paid the £10) two elderly people got realy sorry for themselves and rang their daughter who rang the hotel and the Manager guided us by phone to the Hotel, where we were greeted by the staff who were most helpfull and caring to us, So a BIG THANK-YOU to everybody who helped us.

Dear Mr. & Mrs. S., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet SIan General Manager

Well located

Customer review rating 4.2/5

Paul B. Business - 04/03/2020 Confirmed reviews ALL

Staff great and very friendly, breakfast is great and well delivered.

Dear Mr B.,, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager
Customer review rating 4.2/5

Anonymous Business - 04/03/2020 Confirmed reviews ALL

The stay was good. However, I specifically asked for a receipt to be emailed to me and this has not been received. Please could you forward - stay on 27 February

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have have send you invoice to your email, if you haven't received it, please let me know. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Brilliant

Customer review rating 4.2/5

Mike Couples - 03/03/2020 Confirmed reviews ALL

Everything we could ask just brilliant

Dear Mr. Rush, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

I was in Thurrock for a golfing weekend, but unfortunately the weather was against us.

Customer review rating 4.2/5

Leslie H. Friends - 03/03/2020 Confirmed reviews ALL

my room was lovely, ie clean warm and comfortable, and the shower room was superb. I had my dog with me who received plenty of attention from the staff and made us both feel very welcome.

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

good place to stay

Customer review rating 4.2/5

Stephen M. Friends - 02/03/2020 Confirmed reviews ALL

very clean room and easy access by lift and good car park

Dear Mr. m., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Disappointing stay

Customer review rating 4.2/5

Tomi Couples - 02/03/2020 Confirmed reviews ALL

The staff were really friendly and welcoming upon arrival and I got a room with a shower as requested. However, the room itself had two big stains on the floor that were unsightly with what looked like bits of tissue stuck on the carpet that was probably used in an attempt to clean the spillage. Furthermore, when I went to use the shower in the morning, I noticed that there was pubic like looking hair stuck to the shower head. Quite disappointed with this stay as I've stayed here a few times previously, I don't think I'll be rushing back.

Dear Tomi A., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Harpreet Sian General Manager
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