Sofitel New York Hotel 4 stars

Customer review rating 4.5/5 17,679 reviews

ALLSAFE approved hotel

Sofitel New York
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+ 21 Services

Hotel extras

  • Our hotel restaurant Gaby Brasserie Française features Modern Bistro cuisine.

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 32.5 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel New York

45 West 44th Street
10036 new york city
united states

Tel: +12123548844

Fax: (+1)2127823099

Check-in from 15h00

Check out up to 11h00

  • M.T.A :  104 / 42 5TH AVE & 42ND

  • M.T.A. :  5 / 6 / 7 44TH ST.

  • MTA :  2 / 3 / 5 44TH ST.

  • 47TH ST. ROCKEFELLER CENTER :  F , D , B, M Rockefeller Ctr

  • GRAND CENTRAL STATION :  4, 5, 6, 7 Grand Central St

  • TIMES SQUARE 42ND ST. :  N, Q, R, 1, 2 42ND ST.

  • By plane

    JFK International Airport At 41.6km / 26 miles

  • By plane

    JOHN F KENNEDY At 41.6km / 26 miles

  • By plane

    NEW YORK LA GUARDIA At 19.31km / 12 miles

  • By plane

    NEWARK INTERNATIONAL AIRPORT At 43km / 27 miles

  • By helicopter

    HELIPORT EAST At 2.4km / 1.5 miles

  • By helicopter

    HELIPORT WEST At 3.2km / 2 miles

  • By train

    GRAND CENTRAL STATION At 0.8km / 0.5 miles

  • By train

    PENNSYLVANIA STATION At 1.21km / 0.75 miles

GPS :40.755394, -73.98144

Congress centre

  • JACOB JAVITS CONVENTION CENTER 5.15 km / 3.2 mi

Hotel services

Gaby Brasserie Française

Gaby Restaurant is the Art Deco-inspired restaurant at our NYC midtown hotel featuring delicious, contemporary French cuisine. Enjoy a taste of France at our modern midtown New York City hotel restaurant, located in the heart of the Theatre District.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 9 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 398 rooms
    • 20 rooms for people with reduced mobility
    • No family room
    • 56 connecting rooms
    • 398 non-smoking rooms
    • 29 floors
  • Languages spoken at the hotel
    • English
    • German
    • French
    • Spanish
    • Russian
    • Polish
    • Indonesian
    • Chinese Mandarin
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Well-being
  • Le Club Fitness
    • On site

Your meetings and events

Enjoy a sophisticated setting in our premier New York City meeting spaces. Choose from elegant event venues or take advantage of our videoconferencing room. Our NYC meeting services team is ready to assist you with every detail of planning your event.The 2500-square-foot Grand Ballroom seats up to 200 and is flooded with natural light through stunning two and a half story windows. Onsite catering featuring exceptional contemporary French cuisine takes any event beyond the ordinary.

Room descriptions and layouts

10 

meeting rooms

From 1 to 190 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Indoor and Outdoor facilities

  • WIFI access

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All rooms are decorated in elegant Art-Deco style with zebra-print chairs.Beds are topped with high thread-count sheets, down pillows and duvets.King-size bed accessible rooms are available, as well as refrigerators, coffee makers and cribs upon request.

Our guest reviews for
Sofitel New York

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

17,679 reviews

TripAdvisor Rating 4.5/5

7,586 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Predictable and fantastic

Customer review rating 4.5/5

Russell Families - 24/03/2020 Confirmed reviews ALL

Great Location, wonderful service, spacious and luxurious. Huge value, most comparable hotels are $200 more a night.

Flexible and gracious in the face of a challenging situation.

Customer review rating 5.0/5

Richard Couples - 23/03/2020 Confirmed reviews ALL

While we planned a four day weekend getaway, we stayed less than 24 hours as borders began to close as a result of the Covid-19 crisis. Despite having prepaid with a non-refundable room rate, they front desk staff was understanding and accommodating to the situation, for which I am most grateful. I call out specifically Diane (I believe her name was) who exceptionally helpful at the front desk as we rushed to check out to get to the airport.

Rather book through Booking.com

Customer review rating 3.5/5

Paul C. Couples - 20/03/2020 Confirmed reviews ALL

The hotel is well located and well appointed. But booking via a booking agent is MUCH cheaper because it delivers massive savings on "hotel fees" ... some form of resort fee the hotel charges. Direct booking was $33 per day while only $15 via Booking.com. Hotel says there is nothing they can do about this. Crazy!

Service insufficient

Customer review rating 1.0/5

Anonymous Families - 17/03/2020 Confirmed reviews ALL

The hotel is indeed a little tired but service is worse. As a platinum member I expected at least a nice hello at check-in but to no avail. Not the general extras or privileges, no mention of hotel amenities. Generally a disappointing experience

Great stay

Customer review rating 4.0/5

Franz H. Solo - 17/03/2020 Confirmed reviews ALL

Staff is friendly, accommodations are very good.

Excellent Stay!

Customer review rating 5.0/5

Gene Business - 16/03/2020 Confirmed reviews ALL

I had a great experience with the hotel stay!

Great customer service and location.

Customer review rating 4.5/5

Jt Business - 16/03/2020 Confirmed reviews ALL

We had a very pleasant stay and will certainly return in the future.

Good stay

Customer review rating 5.0/5

Masoud Business - 15/03/2020 Confirmed reviews ALL

Very good location, nice and clean

Dear Masoud H., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I do take in account your comments regarding the attitude of the bellmen service and I would like to apologize for the inconvenience! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

well located

Customer review rating 4.0/5

Angelique P. Families - 15/03/2020 Confirmed reviews ALL

it was ok no more

Great experience

Customer review rating 4.5/5

Mike Couples - 15/03/2020 Confirmed reviews ALL

Beautiful hotel, friendly staff, great location. Only thing that I would change- beds should have a top sheet. I’m really hoping that the duvet cover is changed with each visit, but it seems like that is a lot of work and is unlikely. We also saw a blood stain on the bottom sheet the next morning. Not from us. Yikes! Loved the decor in the hotel and especially the lobby. Loved all the lanterns and that they had real candles that were lit in the evening. Elegant touch!

Beat my expectations.

Customer review rating 4.5/5

Mark G. Business - 14/03/2020 Confirmed reviews ALL

Service, food and rooms were all excellent.

Dear Mark G., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Just well located.

Customer review rating 3.5/5

Anonymous Business - 13/03/2020 Confirmed reviews ALL

It is just well located hotel. Nothing special, having stayed at Bogota Sofitel just days before, expected something more. A little tired. Bistro downstairs was underwhelming. Breakfast service lukewarm. Bed was good.

Dear Lauri A., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Lovely hotel

Customer review rating 5.0/5

Deborah Families - 13/03/2020 Confirmed reviews ALL

Second time staying here, great location, spacious suite w/ great view, plenty of closet space, gracious staff.

Dear Deborah M., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Stylish business hotel

Customer review rating 4.0/5

Alexander Business - 12/03/2020 Confirmed reviews ALL

Very stylish business hotel. Moderate size yet comfortable rooms, excellent breakfast, French-American sharm

Dear Alexander E., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

The best

TripAdvisor rating 5.0/5

Randall B 05/03/2020 TripAdvisor review

As usual, the Sofitel never disappoints. Everything and everyone is professional, courteous and helpful. From the beautiful lobby to the well appointed rooms the Sofitel delivers every single time. And the location couldn't be any more perfect.

Bonjour, We are thrilled you enjoyed a flawless stay at the Sofitel New York! We are glad we could provide you with a "magnifique" stay in our French "Ambiance" Hotel at the heart of Manhattan and can't wait to host you back! Have a pleasant day! Kind regards,

Inconsistent Experiences with the brand Sofitel

TripAdvisor rating 3.0/5

panapa2020 28/02/2020 TripAdvisor review

Unfortunately there are different qualities of the Brand Sofitel. Europe, Middle East always outstanding. In the USA the experience is unfortunately moderate. Especially the Sofitel NY is quite outdated and needs at least a renovation of the rooms. Also the service has been average.

Absolutely excellent stay

TripAdvisor rating 5.0/5

Nomad08693626381 13/02/2020 TripAdvisor review

Nice room upgrade, early check-in & late check-out, welcome gift and so on as ALL Reward member Room is very clean and sanity bathroom, bathrobe & towels are beautiful Great Breakfast experience is satisfied with my stomach Complimentary coffee machine and rental umbrella are awesome Please keep it up I am a little sorry there are no sofitel lounge like a Asian & Europian Sofitel where i have stayed Complimentary coffee & tea in restaurant Gaby are served just morning, i would like to you serve it afternoon also Thank you & Best regard again

Excellent - Convenient - Friendly

TripAdvisor rating 5.0/5

richardgm2016 05/02/2020 TripAdvisor review

Friendly and courteous staff saw to our every need. Room was delightful, clean and sleep friendly. The location is convenient to all to do in NYC. The rate provides great value. The drinks and service made the bar a great finale.

Great place to stay

TripAdvisor rating 4.0/5

rainerw587 Business - 19/01/2020 TripAdvisor review

Once again I stayed a week at Sofitel New York which is always a pleasure, with their excellent staff you feel at home immediately. This time I got an upgrade to a wonderful skyscraper room with great views of the iconic midtown buildings. The quietness of the nights is remarkable due to the position of the house. The room I had would soon need a slight renovation, but overall the hotel is very recommendable. Specially I would like to point out the friendliness of the staff. The front desk with Mr. Pozo, Danielle and the others are just as adorable as the three classy concierges who who are doing their job with greatest efficiency. Boris at the door, I cannot think of Sofitel without him.

Best Hotel hands down

TripAdvisor rating 5.0/5

Passenger46294335636 Couples - 15/01/2020 TripAdvisor review

From the greeting when we first arrived, to the check-in, throughout the entire stay, the entire staff were friendly, welcoming, and make you feel important. The room and everywhere in hotel was super clean...even the elevators were immaculate. View from room was astounding, and the location is ideal for getting to any point in Manhatten. The bed pillows were fabulous. This is truly the best hotel in New York City, and will be my choice every time from now on.

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