hotelF1 Metz Centre Devant les Ponts Hotel

I am very sorry to say but this establishment cannot be considered as a hotel. The room could have been acceptable and we wanted to stay for a night because it had been paid but the state of the facilities and the frightening area forced us to leave to another last second booking.

It was not clear from the website that there is no private bathroom with the room. Everytime to go to the common bathroom for the whole floor one needed to take the receipt with them to remember the room code. The room was clean and the bed was comfortable. However, it would have been nice to know that there is no personal bathroom with the room from before.

Very unpleasant, micro small room, bad smell in the whole hotel since the reception. Toilets in a terrible condition, no cards for the ddor, only a little tiny paper with the code for the door. Too many occupants at the same time. Not a good experience.

Gets the job done but needs definit improvements.

I use F1 fairly regularly (2-3 times per year). I've never stayed at this one before, and I was disappointed. Just a list a minor issues which I don't expect at F1: - no towels (since when?) - room was very cold on arrival (heater off, window open) - sink in room was blocked (water didn't drain) - free wifi not available. It said I needed to get login credentials from reception, but I arrived late (after 11pm) and reception was not staffed - soap dispenser empty in shower - chair in bedroom badly cracked across the seat - lots of litter outside the hotel around doorways and on the grass

Car park didn't feel secure with amount of people milling around. Room stank of cigarettes, stains on walls and ceiling, toilet and its floor covered in urine! Not the sort of standard of accommodation I expect in a French hotel. Will NEVER use it again or recommend it.

smelly, cold, dirty bathrooms

The stay was a good experience quality-price wise.

There was a smell of the cigarette smoke in the room and in the corridor which was unpleasant. The location of bathroom and wc outside of rooms is a huge inconvenience

Place was dirty, blankets unwashed

The room was not cleaned before my second arrival. First arrival was 13.30. The cleaning woman did not remove the extra child bed from the former guests, I had to do that myself. The cleaning lady was rude my second day, and told me in a not polite way that I hadn’t paid for my stay. We went to the desk and I spoke to the women there. I explained that I did the booking true the official F1 website and paid directly. I guess it’s impossible to get the access code from the machine without paying, so they should have been little more humble to their guests. Horrible location of the hotel. Horrible showers and not nice toilets. Needs renovation. I’ve tested a lot of different F1 before, but this is by far the worst in my experience.

Upon arrival there were alot of people hanging around outside. The hotel smelt. The fire exit was open all night. It looked like families were permanently living in the hotel. Felt unsafe.

Truly appalling. It was basically a holding camp for refugees. The rooms we're absolutely filthy - including the bedding. Photo's we're taken to show just how bad it was. Truly awful. I will be seeking a full refund.

Hotel in run down area, didn't feel safe in the slightest. People living here, it's more of a half way house than hotel. Rooms smelt terrible and my daughter was bitten multiple times by something in the bed. Didn't stay as didn't feel safe so b9ked elsewhere.

We had previously stayed in an F1 hotel in Reims and had found it basic but clean and in an area from which you could walk to a local restaurant. This F1 was in an isolated location, the toilet was not that clean and there were stains on the walls of our room. I know it is a cheap option but a lick of paint and some other small touches would improve it greatly.