ibis budget Strasbourg la Vigie 2 stars

Customer review rating 3.8/5 1,637 reviews

ALLSAFE approved hotel

ibis budget Strasbourg la Vigie
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+ 9 Services

Hotel extras

  • Certified ALLSAFE Bureau Veritas for a safe stay

  • 10 minutes from Strasbourg-Entzheim airport

  • Close to the A35 motorway

  • Free secure car park

  • Free WiFi

Hotel location

ibis budget Strasbourg la Vigie

15 rue Ferdinand Braun
Lieu dit La Vigie
67540 ostwald
france

Tel: +33892683214

Fax: (+33)3/88673495

Check-in from 12h00

Check out up to 12h00

  • By plane

    ENTZHEIM At 12km / 7 miles

  • By car

    Paris/A35 sortie 7 At 0km / 0 miles

  • By train

    GARE CENTRALE At 10km / 6 miles

GPS :48.534337, 7.691529

Hotel services

Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 92 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 2 floors
  • Languages spoken at the hotel
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property

Our accommodation(s)

Our guest reviews for
ibis budget Strasbourg la Vigie

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,637 reviews

TripAdvisor Rating 3.0/5

427 reviews

Good price

Customer review rating 3.5/5

Anonymous Business - 15/10/2021 Confirmed reviews ALL

It was ok. Found the shower cabin not very clean, though. The rest was fine.

Great customer service

Customer review rating 5.0/5

Craig Families - 24/02/2020 Confirmed reviews ALL

The team at Ibis were amazing at booking a family room. Could not have asked for more.

Dear Craig V., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The room was too small for 2 pers.

Customer review rating 3.5/5

Anonymous Families - 09/10/2019 Confirmed reviews ALL

The staff was amazing. They were always ready to give info. about region.

Dear LEA PINAR D., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Booking Wasn't Available When I Arrived

Customer review rating 1.0/5

Simon Solo - 19/09/2019 Confirmed reviews ALL

After calling the hotel directly quite late in the evening seeking urgent accommodation I was automatically transferred to a call centre. There was a single room left, which I booked and left my credit card details for confirmation (which is illegal in France, but I required the room). I was given my confirmation number, and a second confirmation number for some reason. Upon arrival at the hotel (over an hour travel away) neither of the codes worked, meaning I couldn't access the hotel. I tried calling Accor customer service, which continually rang out and disconnected me. This continued for ver 30 minutes of trying before I gave up and went to an adjacent hotel who had an out of hours contact for my hotel. The only upside of my delay is that there was a friendly rat running around the front of the hotel keeping me entertained. Upon calling the out of hours number I was told repeatedly I didn't have a booking and my confirmation number wasn't confirmed. Eventually he sent a very kind woman down to open the door for me, who searched the system for my booking (and couldn't find it). Eventually she found it in a system error file, meaning I didn't have a room (despite twice confirmed by the Accor representative). She very nicely found a guest who hadn't arrived yet and gave me his room for the evening. The room itself smelled heavily of smoke and mildew, but was otherwise clean. The only thing stopping me from giving this a zero star rating is the service of the lady at reception.

Dear SIMON J., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg La Vigie. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,

MsIt was

Customer review rating 4.5/5

Diana Business - 24/07/2019 Confirmed reviews ALL

It was nice experience, clean, quiet, great service

Dear DIANA S., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

IBIS BIS

Customer review rating 4.0/5

Thomas Couples - 23/07/2019 Confirmed reviews ALL

The entry code instructions were unclear; it wasn't clear that the code number was needed not for the entry terminal but just for the code pad. The manager had kindly e-mailed me the access code letters and the code pad entry number but hadn't made it clear that it wasn't necessary to use the entry terminal since the accommodation had been pre-paid. Otherwise the room was fine for one night (please get the WC seat fixed tho') and the breakfast was good value. For the price don't expect luxury but it is comfortable and well-equipped.

Dear THOMAS H., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.5/5

Ester Business - 09/07/2019 Confirmed reviews ALL

WAS A SATISFACTORY EXPERIENCE. ISABELLE AT RECEPTION VERY GENTLE AND KIND.

Dear V., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In need of TLC

TripAdvisor rating 3.0/5

Navigator55110840390 Couples - 19/06/2019 TripAdvisor review

Stayed here a few times. It needs some maintenance. Neither the bathroom nor toilet extractors worked in our room and there was a broken reading lamp. But it's really handy for the motorway on our drive to and from Italy.

Good but

Customer review rating 4.0/5

Eric C. Families - 02/03/2019 Confirmed reviews ALL

I reserved a room for the family "No smoking", but when we arrived into the room it smell strongly the cigarette. I think that people before have smoked near the windows to be sure taht the alarm dont work. With my children it was diffciult. For the rest the hotel was very fine, reception, peolple, breakfast very nice. Please take car about the smooker. Regards

Dear Eric C., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

One night after driving from italy

Customer review rating 2.5/5

Mrs M. E. Couples - 16/01/2019 Confirmed reviews ALL

Hotel ok but rooms very small compared to other Ibis budget. Very noisy train line although after reading other comments and asking for a room away from the track, our sleep was still disturbed by the noise. Room extremely hot ( mid Jan )Turned off the radiator but unable to cool down the room by opening the window because of the train noise.

Dear MARGARET E., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg La Vigie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

simple, practical

Customer review rating 2.5/5

Anonymous Couples - 21/12/2018 Confirmed reviews ALL

practical location, bedding with holes, noisy outside the room

Dear MARJORIE A., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg La Vigie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hotel not recommended

TripAdvisor rating 1.0/5

pepe19792018 Family - 14/12/2018 TripAdvisor review

I used to go to Ibis because I know what to expect. But I will not go again to this hotel. Room was dirty, tiny room and in breakfast, there is no plates, nor fruit...El hotel es pesimo, habitaciones diminutas. Para nada limpias, alfombras sucias. A partir de ahora Ibis budget queda descartado de nuestros viajes

Customer review rating 3.0/5

Anonymous Families - 01/10/2018 Confirmed reviews ALL

bathroom was not cleaned during the two days stay. very shameful

Dear Samira W., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg La Vigie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The worst night ever

TripAdvisor rating 1.0/5

Daniel C Family - 03/10/2017 TripAdvisor review

We stay just one night and good news the room was clean but the air con did not work and if you open the window the guests were playing music very loud till almost 4am and for non-smoking room we were surrounded by smokers (room stunk of cigarette smoke). We did make a complaint and it took the company month to come back to us with sorry without refund. Well disappointed and you just lost a customer. M.

Poor breakfast, poor shower, very warm room and noisy trains.

TripAdvisor rating 2.0/5

davidkH9574DS Couples - 22/05/2017 TripAdvisor review

Very poor. I have stayed at Ibis Bugets in UK and they were fine. This one is terrible. Water temperature in shower changed throughout the entire shower. Could not open window at night to get cool air because the train noise at night kept us awake. Ran out of food during breakfast.

Dear Sir, Thank you for taking the time to tell us about your experience at the Hotel ibis Budget Strasbourg La Vigie. We are sorry that your experience did not meet exactly your expectations. At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regards.

Hotel too close to main railway line

TripAdvisor rating 1.0/5

Richard P Solo travel - 21/01/2017 TripAdvisor review

I stayed for 1 night and the trains, presumably freight, ran until around 2am and then started again at about 5am. Had a dreadful night of sleep. Cannot recommend this hotel. I stayed in room 315 which seemed to be close to the railway.

Dear Sir, We have well noted your remarks regarding your last stay in our hotel ibis Budget Strasbourg La Vigie. For a future reservation, we can suggest you to request a room with a parking view (private and free parking). We remain at your disposal, Best regards. Accommodation manager

Everything ok

TripAdvisor rating 5.0/5

antoniobm1122 Family - 23/07/2016 TripAdvisor review

Everything was ok, the only problem was that we were there in a very hot day and the air conditioning was not good enough to cool the room, we needed to open the window to have some fresh air. At 5 in the morning the trains started to drive and the sound was horrible.

Dear Sir, We thank you to let us know your feedback following your last stay at the ibis Budget Strasbourg La Vigie**. We have well noted your remark concerning the air-conditioning and therefore our technical manager will check it. For a future reservation, we suggest you to book a room facing the private parking. We remain at your disposal for any information, Best regards. Accommodation manager

when ordering three, I guess three ..

TripAdvisor rating 1.0/5

jakub_b69 Family - 12/08/2015 TripAdvisor review

When I ordered room for three people, I got two sheets, two towels .. The hotel was really dirty, the room smelled how an old landsimply.. Unfunny experience. We looked forward to leave this place. That's all.

OK

TripAdvisor rating 3.0/5

ioanp823 Friends getaway - 08/10/2014 TripAdvisor review

I was in Strasbourg for the WRC so I was pleased that the hotel is close to the highway (not noisy), the room was clean but I give only average because I've stayed in other Ibis Budget in which let's say the furniture and the carpet were in better conditions. Overall good quality/price ratio.

Bonjour Merci d'avoir pris le temps de laisser votre avis, l'hôtel est actuellement en cours de rénovation afin de répondre le mieux a toutes vos attentes. Nous prenons vos remarques en compte et serions ravis de vous accueillir à nouveau dans notre hôtel lors d'un prochain passage à Strasbourg.

Good solid no frills hotel

TripAdvisor rating 3.0/5

Peter D Family - 11/10/2013 TripAdvisor review

If you need a warm, clean and dry place to sleep near Strassbourg and with an even decent breakfast for Budget hotels, this would be an excellent option. Only 10 minutes drive from the Strassbourg city center an with very good accessibility from the highway. No luxury, friendly staff and everything you need when in need to spend the night on the road to somewhere and all you need is a clean bed and move on the next day.

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