Hotel - hotelF1 Valenciennes Douchy les Mines
Hotel F1 Hotel Hotel F1 Hotel

hotelF1 Valenciennes Douchy les Mines Hotel

3.4/5 499 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI access available in public areas and in some rooms
  • Free private enclosed outdoor car park
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Early check-in/Late check-out
    • EARLY CHECK-IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 2PM (Paying)

Catering

  • Breakfast
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Hotel location

Our rooms

  • 63 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
3.4/5 ALL Rating 499 reviews

Our guest reviews for
hotelF1 Valenciennes Douchy les Mines

100% genuine reviews from our guests

Find out more
Pyewacket Couples - 03/06/2019 Confirmed reviews ALL
« 3rd Stay »

We've used this F1 three times now as a convenient stop over. Friendly staff, secure parking, clean. It's a good deal for the money!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SELINA M., We very much appreciate your comments regarding your stay at the hotelF1 Valenciennes Douchy-les-Mines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Larmax Business - 27/05/2019 Confirmed reviews ALL
« Super »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUSLAN K., We very much appreciate your comments regarding your stay at the hotelF1 Valenciennes Douchy-les-Mines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Martin A. Couples - 19/04/2019 Confirmed reviews ALL
« Not for non-smoker »

The hotel was easy to find, and the room was ok, exept for the smell. It was like a home for a smoker family. Realy bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN A., Thank you for taking the time to tell us about your experience at the hotelF1 Valenciennes Douchy-les-Mines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Malgorzata Solo - 26/02/2019 Confirmed reviews ALL
« Very noisy and not fresh »

The hotel is very noisy - most of guests are miners from who speak loudly and slam the doors. I think you should warn non-standard guests or passers by that this hotel is noisy. Hotel walls and tissues are saturated with cigarettes' smoke so even in the non-smoking area it stinks quite heavily. Car parking: at 1 am I was asked to walk on foot to the hotel door, take a code and then go back to the car (in a not very pleasent area!!). The gate was not working well and instructions were only in French. I understand perfectly that hotel guests are mainly miners so it is all ok for them but you should either not offer this hotel on your website (if it is workers' hotel) or at least warn your guests what to expect! How can you treat your guests like that?

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALGORZATA M., Thank you for taking the time to tell us about your experience at the hotelF1 Valenciennes Douchy-les-Mines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Antony Friends - 18/02/2019 Confirmed reviews ALL
« OK »

Breakfast was good. Everything else was very basic. It was very difficult to get in and out of the car park because a lorry was parked blocking the entrance

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTONY M., We very much appreciate your comments regarding your stay at the hotelF1 Valenciennes Douchy-les-Mines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Georges Couples - 28/09/2018 Confirmed reviews ALL
« A bed and a roof. »

Though clean, the hotel needs urgently a deep overhaul. Blankets are way too used, my roomed smelled strongly cheap floor cleaner/car "magic tree", and sorry, I understand the breakfast was very affordable, but a least put some real coffee, it's not that expensive when compared to mere Nescafe, a small attetnion that might have a postive effect on your customer's experience. Actually, if I wanted to have Nescafe, I'd brought my travel kettle. On another hand, having at least one small towel (face/hands) wouldn't strongly increase costs or dig your margins; other cheap hotel chains do offer towels. When arriving late, one has also to bear in mind the hassle of leaving the car at the gate, composing a code, going through the parking lot to the hotel entrance, getting the ticket through a machine to retrieve the room number, going back to the gate, composing the code once more, getting into the car, and FINALLY parking. If you ask your customers to make a check-in online, why don't you provide them with both the code and the room number in advance? What if it was raining cats and dogs, or snowing? I'd be frozen or soak wet going back and forth on the gloomy parking lot. It ain't fun at all, really.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGES M., Thank you for taking the time to tell us about your experience at the hotelF1 Valenciennes Douchy-les-Mines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Chris Families - 03/09/2018 Confirmed reviews ALL
« Excellent »

Very Good clean and tidy

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS M., We very much appreciate your comments regarding your stay at the hotelF1 Valenciennes Douchy-les-Mines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Titusfuc Solo - 19/06/2018 Confirmed reviews ALL
« What I expected with a helpful receptionist »

I booked on price as an over night stop, I would expect a lot of the others had The showers and toilet worked the bed was comfy and parking was included

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS C., We very much appreciate your comments regarding your stay at the hotelF1 Valenciennes Douchy-les-Mines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pyewacket Couples - 28/05/2018 Confirmed reviews ALL
« Excellent value stop over. »

Staff very helpful and friendly, rooms are basic but clean and all you need for a stop over.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SELINA M., We very much appreciate your comments regarding your stay at the hotelF1 Valenciennes Douchy-les-Mines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jgw Solo - 28/09/2017 Confirmed reviews ALL
« Clean tidy & quiet for it's on a main road »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEFFEREY W., We very much appreciate your comments regarding your stay at the hotelF1 Valenciennes Douchy les Mines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mireks Families - 24/09/2017 Confirmed reviews ALL
« No towels, room not prepared »

I was very dissappointed since I already stayed in many F1 hotels. There was no towels at to room and reception asked €3 for each(!), the beds sheets was not prepared on the beds, but folded. Breakfast was not sufficiently covered, we had to ask for butter. Coffee was terrible, the automat was not clean for ages. This was my last stay in F1 hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIROSLAV S., Thank you for taking the time to tell us about your experience at the hotelF1 Valenciennes Douchy les Mines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

F. Couples - 17/07/2017 Confirmed reviews ALL
« Dirty »

The bedroom and was really dirty mainly on the floor and the showers and toilets were also dirty

Pete Solo - 02/07/2017 Confirmed reviews ALL
« pk »

very good staff, friendly.clean well maintained, The drivein entrance not so good the first time you arrive, in a car would be ok but on a motorcycle can catch you out, however it was no problem ,but it would have been nice to be warned about it.

Richard L. N. Families - 26/06/2017 Confirmed reviews ALL
« Badly »

No one speaks English. Did not see any in the reception. The breakfast was bad. No bread, and a lot of things was missing.

S. Business - 03/06/2017 Confirmed reviews ALL
« genial »

de passage super

Anonymous Families - 30/04/2017 Confirmed reviews ALL

Ok, nothing more.

Anonymous Friends - 08/03/2017 Confirmed reviews ALL

The gate was closed when we arrived (11pm). We could not find the code to the door on any of the emails we received from you. Had to climb the fence to use the computer outside the door to get our code. This was not good!

Anonymous Solo - 16/09/2016 Confirmed reviews ALL

This time, everything was perfect, the staff very helpful, the reception desk attended with a warm welcome, the rooms spotless, good breakfast. This was thousands times better than last year, when we had raised concern about our one night stay, where everything had been dreadful. A massive effort is seen at present and we will definitely recommend F1 Valenciennes for this pleasant experience.

Anonymous Solo - 01/09/2016 Confirmed reviews ALL

hotel was ok. The room I had some one had been smoking in it.

Anonymous Couples - 28/08/2016 Confirmed reviews ALL

The stay was in general satisfying, since we got what we expected. But the cleaning standard of the toilets could be better ..

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