hotelF1 Perpignan Sud (renovated) Hotel

Customer review rating 3.4/5 2,424 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

hotelF1 Perpignan Sud (renovated)
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+ 9 Services
Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Free private outdoor car park
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying

Hotel location

hotelF1 Perpignan Sud (renovated)

16, rue Benoît Fourneyron
66000
perpignan
france

Tel: +33891705354

Fax: (+33)468549106

Check-in from 12h00

Check out up to 12h00

  • By plane

    PERPIGNANRIVESALTE At 9km / 5 miles

  • By car

    SORTIE A9 N° 42 At 2km / 1 miles

  • By train

    TGV BARCELONE At 2km / 1 miles

GPS :42.685467, 2.863705

Exhibition and convention centre

  • PALAIS EXPOSITIONS 4.0 km / 2.0 mi
Exhibition and convention centre

Our accommodation(s)

Side-Car Room for 2 travelers maximum - #ontheroad basics

  • Max. number of persons: 2
  • Area: From 9 / 97 sq ft

Tandem Room for 2 travelers maximum. #ontheroad basics

  • Max. number of persons: 2
  • Area: From 9 / 97 sq ft

Cabrio Room with private bathroom - New to #ontheroad

  • Max. number of persons: 2
  • Area: From 9 / 97 sq ft

Break Room for 3 travelers maximum - #ontheroad basics

  • Max. number of persons: 3
  • Area: From 9 / 97 sq ft

Family Combi room for up to 5 travelers-new #ontheroad

  • Max. number of persons: 5
Rooms

Our guest reviews for
hotelF1 Perpignan Sud (renovated)

100% genuine reviews from our guests

Find out more

ALL Rating 3.4/5

2,424 reviews

Guter AufenthaltVery conven

Customer review rating 3.4/5

Anonymous Couples - 08/03/2020 Confirmed reviews ALL

very convenient. only 3 km from the motorway

Dissastisfied

Customer review rating 3.4/5

Anonymous Couples - 19/01/2020 Confirmed reviews ALL

Disappointing, to say it gently. Staff not informed, not helpful, extracharges for basics (soap, towels,..) door stuck because of humidity, ... for 5 € extra we had excellent accomodation on the italian riviera the next day, including far more than basics,

Monsieur R., C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de votre séjour à hotelF1 Perpignan Sud. Nous vous présentons nos excuses pour l’inconvénient rencontré et nous vous remercions d’avoir pris le temps de nous écrire, Nous sommes très soucieux d’offrir des services de qualité à nos clients, pour les améliorer vos commentaires nous sont très précieux. La Direction de l’hôtel a été immédiatement informée de vos remarques. Elle a sensibilisé l’ensemble de son équipe afin d’éviter que la situation ne se reproduise. Malgré cet incident, nous espérons garder votre confiance et restons à votre écoute. Dans l’attente de vous accueillir prochainement dans un hôtel Hotel F1, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Stay

Customer review rating 3.4/5

Debra B. Couples - 08/01/2020 Confirmed reviews ALL

Web site say English spoken was not then given a room that hadn’t been cleaned staff wasn’t helpful at all it was like we were an inconvenience as we arrived earlier than 5pm

Problems with the check in

Customer review rating 3.4/5

Cornel Solo - 03/01/2020 Confirmed reviews ALL

The check in person was not finding my reservation. I had it printed with a check in made. I had it on my Accor APP, money taken from the bank, all the evidence. Even so, she insisted that I don't have a reservation. It was awful. I lost my temper because I lost 1h negotiating with this lady. Then she finally gives me a room but the entry code was not working. I went there on holiday but I lost all my good mood that day. She kept saying it was my fault! Anyway, horrible experience. I stayed there also on 31->01 and the check-in was fine and rapid, but the first code also failed to work. Then at 7:15 in the morning the fire alarm got engaged and everybody got out. After that I just packed and left. I'm not sure if the alarm was even real. I can say it was the worst hotel experience ever. I have to say though, the room, the bed, the bathroom was correct, as expected. In the second night I had no remote control. The WiFi worked good. The hotel is in a good location just outside the A9, and I would have used it more frequently but now I have serious doubts, because the check in was a nightmare, even though I did an online check in and I expected to receive the key and that's it.

Dear CORNEL H., Thank you for taking the time to tell us about your experience at the hotelF1 Perpignan Sud. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Hotel F1. Please do not hesitate to contact me during your next visit. Sincerely,

Total dissatisfaction

Customer review rating 3.4/5

Sònia Families - 15/12/2019 Confirmed reviews ALL

A disaster, we asked for a triple room, we wanted a double bed and a separate bed and they gave us a bunk bed for three. The beds were not made. Horrible. Then we had included breakfast and because they didn't add us to their list they said they didn't give it to us. We had to prove he was paid. Total outrage.

The bedroom was infested with bedbugs

Customer review rating 3.4/5

Rob M. Solo - 19/11/2019 Confirmed reviews ALL

I stayed one night and left the hotel covered in bite marks from head to toe. Truly awful experience

Thanks god there is always an employee to do check in, to get number of room!

Customer review rating 3.4/5

Joan B. Friends - 13/11/2019 Confirmed reviews ALL

Very pleasant! However: 2 of 3 showers were broken/out of order didnt find remote control of tv

Good and clean

Customer review rating 3.4/5

Francoise Families - 06/11/2019 Confirmed reviews ALL

Just what I needed for a late night and early rise. Clean and quiet but really tiny rooms. No towels but for such a price you can’t expect much.

Extremely messy, noisy and without any service whatsoever.

Customer review rating 3.4/5

Brian C. Couples - 03/09/2019 Confirmed reviews ALL

Bad.....

Caos, disorder, bad smell...

Customer review rating 3.4/5

Eduard T. Solo - 24/08/2019 Confirmed reviews ALL

I booked from my cellphone. When i arrived the smell was horrible, the floor was dirty. It has no elevator, they gave me a room on the second floor, room 311. They don't use key, they give you a code. I couldn't find the room. Signals are confusing. There is an indication that says rooma 300-340 to one side, but there are rooms 300-310 and 320-340... Where are rooms 311-319??? In the other side. Everything dirty and smelly and When i find the room the code didn't work. I had to go down the stairs with all my bags and they changed me the code. When i entered the room, it hadn't been cleaned. Once again i get down and showed the video to the Man in charge. He gave me another room (315). Code didn't work again, this time a red light in the code machine blocked it. So another time i got down, and the Man came with me and openned the Door with a key. Never again I'll get a room there.

médiocre

Customer review rating 3.4/5

P. Couples - 23/08/2019 Confirmed reviews ALL

médiocre

Simple

Customer review rating 3.4/5

Anonymous Families - 05/08/2019 Confirmed reviews ALL

Simple

Builders still working on it!

Customer review rating 3.4/5

Extremely D. Couples - 26/07/2019 Confirmed reviews ALL

Hotel under refurbishment- unbeknown at time of booking! None of the electronic room locks worked , and after trying 3 rooms for working air con, had to settle for one which stank of cigars!!! Vending machines didn’t work either, so no coffee etc. Couldn’t access our room after reception closed as receptionist had the only manual key to open, so couldn’t go out for a meal either!!!! All in all, absolutely terrible. Written to Accor hotels, but so far no reply. Customer service? Zero.

Average

Customer review rating 3.4/5

Anonymous Families - 20/07/2019 Confirmed reviews ALL

1st room smell really bad and second room was missing the digital code

Just what I was looking for

Customer review rating 3.4/5

Narcís Solo - 22/06/2019 Confirmed reviews ALL

I found a good bed. Confortable matress. Shower and WC in the bedroom is a must. The sink is much too small. I’d rather prefer to pay 3,00 € extra for the night and having a towel included.

The worst F1 Hotel I have ever stayed in

Customer review rating 3.4/5

Pamela B. Couples - 22/05/2019 Confirmed reviews ALL

I have stayed in many F1 Hotels in France, but this has to be the worst experience ever. To begin with check in was chaotic, we were given 5 different rooms as the entry code kept failing, we had booked for 2 nights. The young man at reception tried his best to help us. The room itself 128 was as expected basic and comfortable, though it was very old and tired and could do with updating. I am assuming the hotel was under refurbishment as most of it was blocked off. On my side of the hotel, there was only 2 showers and 2 toilets and only 1 of each of these worked. The toilet that was available was filthy, there was discarded toilet paper, water bottles and used tampons on the floor and excrement smeared down the back of the door and I was disappointed to see it was still the same on the day we left. I appreciate these facilities are "self clean" but this can not account for the rubbish on the floor, I assume the cleaners do not clean these facilities. The one working shower was also disgusting. Paint peeling from around the floors, the drain kept filling up and I had wait for it to seep away before continuing my shower. The protective panels on the walls were falling off and some missing completely. There was mildew around the door and the smell was atrocious. When we went out for the day on the 18th, I was actually considering finding another hotel for the remaining night. I would like a response to this email as soon as possible as I think an organisation as large as yours and which is usually a satisfactory experience should sit up and take note of these comments.

Needs a good clean up

Customer review rating 3.4/5

Stephen Solo - 26/04/2019 Confirmed reviews ALL

Needs a good clean up , could do with painting and new bedding

Rubbish

Customer review rating 3.4/5

Andrew S. Families - 08/03/2019 Confirmed reviews ALL

Only one toilet ( + disabled toilet no light Woking ) on ground floor. Only 2 showers working. First room offered to unable to access and receptionist even could not enter. Second room offered ( a no smoking room) stunk of cigarette smoke.

RAS

Customer review rating 3.4/5

Anonymous Families - 04/03/2019 Confirmed reviews ALL

RAS

Adequate

Customer review rating 3.4/5

G. Couples - 25/02/2019 Confirmed reviews ALL

Hotel was fine . Staff were corteus and Helpful.

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