Hotel - ibis budget Dunkerque Grande Synthe
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Dunkerque Grande Synthe

3.0/5 409 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 43 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.9/5 ALL Rating 1,184 reviews

Our guest reviews for
ibis budget Dunkerque Grande Synthe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 409 reviews
B A. Business - 06/02/2020 Confirmed reviews ALL
« Very basic »

I booked this as hotel accommodation as it is a challenge to get rooms at times due to availability in Dunkirk. This is a very basic hotel but it delivers what it says on the tin, a bit out of the way from restaurants, shops but just off the motorway. Breakfast is very basic. Perhaps its worth investing in some decent mattresses.

Jp Couples - 27/01/2020 Confirmed reviews ALL
« good stay »

overnight stay in budget hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUNE H., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Long D. T. Families - 12/01/2020 Confirmed reviews ALL
« 1 star for 1 star »

Great location (very close to Eurotunnel and ferry), great parking, professional and friendly staff. I know it was only a budget one star hotel but I would expect at least my hotel room to be clean. The bed was the only clean thing in the room area. The floor in the room looked dirty and there was an awful smell that even after the window being opened for a long time could not be removed. I don't really know what it was but it smelt like a stale vomit that was not properly cleaned from the floor. The bathroom was tiny but fairly clean. The shower was a total disaster - a weird angle and no shower screen or curtain and water ended up all over the bathroom floor. After 15.5 hours of driving I checked in just before 21:00 and after the issues were identified there was no staff at the front desk to raise those. I was also extremely tired and only had a short sleep before I carried on with my journey. I did not really sleep as I could not fall asleep with that smell and when I dozed off I kept waking up - I left way earlier than I would have wanted. I was relieved to leave that room in the morning to escape from that smell. I'd not be able to spend another night there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEKSANDRA K., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

John Couples - 26/12/2019 Confirmed reviews ALL
« Basic but clean. ideal »

Great location not far from the motorway. Rooms are basic but nice and clean just how it's expected. Breakfast is very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN L., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jp Couples - 11/12/2019 Confirmed reviews ALL
« Good budget overnight stay »

Comfortable overnight stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUNE H., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

paul6402 Couples - 09/12/2019 TripAdvisor review
« Probably One Of The Worst Ibis Hotels I've Ever Stayed In »

This was Probably One Of The Worst Ibis Hotels I've Ever Stayed In and I've stayed in lots. This place was dark and dingy with narrow staircases, inadequate bathrooms, uncomfortable beds and ancient decor. I've stayed in many F1 hotels that are better than this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for your remarks, but we were at your disposal to discuss it. cordially

Martin Families - 17/11/2019 Confirmed reviews ALL

An uninspired stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN I., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Jane Families - 23/10/2019 Confirmed reviews ALL
« Overnight stay »

The hotel was well equipped and breakfast was good. It would have been good to have extra pillows though. Also the coffee machine in the foyer is a good idea although couldn't find anything without sugar. Overall the hotel location and price very pleasing

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE B., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Michael H. Couples - 23/10/2019 Confirmed reviews ALL
« Basic but all we needed. »

We stayed overnight prior to our ferry crossing. Check in was straight forward, the room was clean and basic, as was the tiny en suite. Towels provided. Free parking is a huge bonus. Only negatives are there was a smell of cigarette smoke on stairs and landing. Drinks machine dispenses half full cups of coffee or chocolate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL H., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Joanne D. Couples - 14/10/2019 Confirmed reviews ALL
« Great as always »

Stayed here overnight Saturday and great as always. Ground floor room clean and tidy comfy bed. Great breakfast Sunday morning what more can you ask c

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOANNE D., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 10/10/2019 Confirmed reviews ALL
« Much as you'd expect from a budget hotel, no frills »

It was okay, but it would have been good to have two pillows as they were quite small. When we arrived, it was all locked up, but we managed to get through by following another car. We were able to complete the online checkin quite easily.

Martin Couples - 07/10/2019 Confirmed reviews ALL
« Adequate but Noisy. »

As a budget hotel it is popular with tradesmen away from home. That's fine but it was noisy with residents coming back from the pub, talking loudly and playing music at 1 am. Still managed to get the ferry though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN D., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 07/10/2019 Confirmed reviews ALL

Room was quite good including shower and toilet. Clean an in good order. Breakfast wasd not very good. Appeared to only offer croissants, sliced Brioche neither of which I particularly like, and small pieces of sliced bagette, and honey and jam,. Did not appear to offer sliced meat, sliced cheese etc. The IBIS hotels I stay use in Germany all offer rolls and sliced (normal) bread and sliced meats cheese jams joghurt and sometimes boiled eggs. I know places and people differ but I was disappointed with the breakfast offered.

Anthony W. B. F. Couples - 06/10/2019 Confirmed reviews ALL
« Good place to stay to catch the ferry home »

The hotel is minutes away from the Dunkirk ferry port a hotel is clean staff friendly and not far away from the shopping centre where there are good places to eat

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY B., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 02/10/2019 Confirmed reviews ALL
« Relaxing »

After a long drive a quiet, relaxing, un-fussy hotel is what's required.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER A., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Andy D. Business - 24/09/2019 Confirmed reviews ALL
« Ideal for an overnight stay »

Comfortable and ideal for an overnight before catching a ferry.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW D., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 22/09/2019 TripAdvisor review
« Ibis Budget Grande Synthe »

Comfortable and convenient for ferry crossing back to Dover and to centre of Dunkerque for restaurants and supermarket.. Lack of a lift to the first floor made it difficult to bring luggage to room.for elderly guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, indeed there is no assessor and it's a shame, but do not hesitate to ask us for a room on the ground floor at the next reservation. very cordially

W. Couples - 17/09/2019 Confirmed reviews ALL
« Inexpensive short stay hotel adequate for our purpose »

Have previous experience of Ibis budget so our expectations were met.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAWRENCE W., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

William T. Couples - 13/09/2019 Confirmed reviews ALL
« We enjoyed are stay »

We booked our stay on line but checked in personally at the reception desk and we were very pleased with the way all the information we needed for our stay was given to us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM T., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rita E. Couples - 02/09/2019 Confirmed reviews ALL
« Clean, friendly and helpful staff. »

I am always extremely satisfied with ibis/accor when we need to break a journey. It is fantastic value for a clean and well organised hotel stay. The staff is friendly, absolutely nothing to complain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RITA E., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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