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ibis budget Troyes Centre 2 stars

Customer review rating 3.7/5 4,626 reviews

ALLSAFE approved hotel

ibis budget Troyes Centre
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+ 10 Services

Hotel extras

  • Ideally located 328 yards (300 m) from the city center

  • Private parking and free WIFI throughout the hotel

  • Close to the exhibition and conference centers and the factory outlets

  • Rooms with new Sweet Bed linen

  • 25 minutes from the lakes of the Orient Forest

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying

Hotel location

ibis budget Troyes Centre

51 Boulevard du 14 juillet
10000 troyes
france

Tel: +33892683176

Fax: (+33)3/25734825

Check-in from 12h00

Check out up to 12h00

  • By plane

    PARIS ROISSY CDG At 180km / 111.85 miles

  • By train

    TROYES At 1.5km / 0.93 miles

GPS :48.293202, 4.07606

Our accommodation(s)

Our guest reviews for
ibis budget Troyes Centre

100% genuine reviews from our guests

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ALL Rating 3.7/5

4,626 reviews

TripAdvisor Rating 3.0/5

1,080 reviews

Stay away

Customer review rating 1.0/5

Andy Couples - 26/08/2021 Confirmed reviews ALL

All the hotels are better than this hotel

Well located

Customer review rating 3.5/5

John L. Solo - 19/08/2021 Confirmed reviews ALL

The bed was comfortable but, it being a warm night, the room was a bit hot. It wasn't possible to open the window properly. The remote control for the TV didn't work so it wasn't possible to use the TV.

Basic but friendly

TripAdvisor rating 4.0/5

erikenmireille 13/08/2021 TripAdvisor review

Basic hotel but very, very friendly receptionist and lady at breakfast. Breakfast room was kind of small and no ventilation possible (COVID) parking on rooftop and near old city center. So ideal for visiting the marvelous old houses and streets of Troyes.

Well located

Customer review rating 3.0/5

Silvia Families - 19/07/2021 Confirmed reviews ALL

The location is very good: less than 10 minutes walk from the city centre. At arrival, the receptionist said that I didn’t pay and wanted me to pay again. I was pretty sure I had paid when I booked my stay online so checked in my bank statement and showed her the payment confirmation. We only stayed one night. Bedrooms are basics and clean, but it can get quite noisy as the bedroom’s doors make a loud noise when they close, so we kept on being woken up in the night. Check-out is at midday; at 9am I took my luggage to the car and went to the bakery and when I got back, the cleaner had already took the bedding out and was cleaning my room. When she saw us the room, she just commented with a “I saw you leaving”; not an apology for leaving us without a room 2.5 hours prior the check-out time; and she didn’t ask when she saw in the elevator if we were actually leaving. I do really appreciate basic good manners and was very disappointed when no apologies were made, and I had to go and ask for the soap to clean my hands because she already took that away too, and had to dry my hands in my dress because there were no more towels (!).

Customer review rating 3.0/5

Gladys M. Solo - 27/03/2021 Confirmed reviews ALL

The staff is nice but it was very hard to fall asleep at night since the windows aren’t soundproof. The bathroom is the smallest you’ve ever seen! The rate is pricey for the little comfort of the room.

Madame P., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Troyes Centre. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs.

Efficient, well located and practical

Customer review rating 4.5/5

Annamc Couples - 23/12/2020 Confirmed reviews ALL

No fuss, highly efficient, exactly what was needed on one night stay en route. Free parking was a bonus.

Good stay

Customer review rating 4.0/5

Marinus Couples - 28/10/2020 Confirmed reviews ALL

Slow checkin despite online checkin, paperwork not done yet, we had to wait for people to show up and work the computer. Breakfast well organized and good quality price, despite paperwork. Parking comfortable and appreciated as usual!

Good stay

Customer review rating 4.5/5

Geoffrey C. Solo - 15/09/2020 Confirmed reviews ALL

A cost-effective one night stay with all that was required.

Friendly manager and staff .

Customer review rating 4.5/5

Andrew T. Solo - 03/09/2020 Confirmed reviews ALL

Always enjoy staying here , the manager is friendly and helpful ,it is clean and has excellent parking also close to the city centre . If you go in hot weather it is worth taking a fan as it can get quite warm in the room .

Location good

Customer review rating 3.0/5

Gill Couples - 01/09/2020 Confirmed reviews ALL

We chose this hotel because it was nearby for exploring the town. This was a re-booking because we were not able to stay in April due to lockdown. We had already paid the earlier booking but were advised we would only need to pay the difference for the recent stay. I was disappointed to find I had to pay the august price. Was advised I would receive a refund on the April price so I do hope this will come through as soon as possible.

Very noisy street and not air conditioned

Customer review rating 1.5/5

Jordi Families - 16/08/2020 Confirmed reviews ALL

Hi, I am always very positive about ibis hotels, but this time unfortunately I cannot say the same. We were on the third floor facing a noisy street with no air conditioned in a very hot night. So, as we could not sleep well we decided to leave at 4 am. I did not complain to reception as I did not see how this could be sorted. By the way, the receptionist was very efficient at our arrival.

Security v heat

Customer review rating 2.0/5

Na Families - 14/08/2020 Confirmed reviews ALL

The member of staff was attentive and the lay-out was as expected, but we had a rear-facing room on the second floor, where the window opened onto the carpark. While a lock was fitted to the window, allowing it to have a restricted opening, this was not engaged and no key was available. On the plus, at least we could open the window fully while awake, but on the minus this meant that we had to close the window fully when going to sleep (as otherwise anyone from the carpark could climb in through the window). Given the temperature, this was highly unpleasant...

The room was very dirty

Customer review rating 1.0/5

Anonymous Families - 07/08/2020 Confirmed reviews ALL

The room was very dirty. No care was taken to bring it any decent condition. Particularly in these days of a global pandemic even more attention should be paid to good hygene.

Noisy and hot

Customer review rating 1.0/5

Tom Friends - 20/07/2020 Confirmed reviews ALL

None of us could sleep. The rooms were very hot, but the worst part was how loud the road was outside.

Pretty basic

Customer review rating 3.0/5

Anonymous Solo - 04/07/2020 Confirmed reviews ALL

but well located close to town centre For food and a walk with the dogs.

Well located

Customer review rating 5.0/5

Lénora Couples - 25/02/2020 Confirmed reviews ALL

Had a pleasant stay. A bit tricky to get in after checking hour, but just call and they'll open.

Fine

TripAdvisor rating 5.0/5

Trivedi_05 Couples - 14/09/2019 TripAdvisor review

Conveniently situated for a stay in Troyes. We have had pleasant stays there over many years, sometimes more than once a year. This time the only issue was with Toilet Seat which had come off the hinge and one nearly fell off the seat and banged ones' head when trying to use the toilet. No one came to fix it except the receptionist whom did not come with any tools! Apart from, that great. I believe we need an answer from Accord.

Good value budget hotel close to Troyes centre

TripAdvisor rating 4.0/5

JamesandSharonG Friends getaway - 04/03/2019 TripAdvisor review

We use this hotel frequently as a stopover on the way to and from the Alps. It’s cheap, clean, accessible and dog friendly with free parking away from the road. It also benefits from being a short walk from the historic centre of Troyes where you can get a late meal and a drink.

Unable to cancel

TripAdvisor rating 1.0/5

evelienenstijn Family - 07/08/2018 TripAdvisor review

Due to circumstances, we had to cancel our reservation. We called the hotel's number way before the cancellation deadline, but were unable to reach it. We finally stopped at a gaz station where we found a French land line phone to call the hotel. We were however 10 minutes late then and they refused to cancel, charging us for the night. Later we found out that the number is unreachable for non-French numbers. How should we call them if they use such a number? The ibis website to report complaints is also broken for the last week due to 'technical issues'.

good value

TripAdvisor rating 4.0/5

Jim N Couples - 24/07/2018 TripAdvisor review

clean, comfortable and good value. Hotel basic but well kept and clean. On line check-in and keyless room entry makes it all vary slick and simple. Good value all round and good breakfast available. Well placed for town centre and restaurants with off road parking. Recommended.

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