ibis budget Strasbourg Palais des Congrès 2 stars

Customer review rating (ALL Rating) 3.6/5 3,209 reviews

ALLSAFE approved hotel

+ 9 Services

Hotel extras

  • 15 mins by tram from the city center and train station

  • A 10-minute walk to Parliament and its Conference Center

  • Secure enclosed car park

  • Bright breakfast room and lounge

  • Certified ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Strasbourg Palais des Congrès

1 bis ave. Pierre Mendès France
67300 schiltigheim
france

Fax: (+33)3/88814959

Check-in from 14h00

Check out up to 11h00

  • By plane

    EINTZHEIM At 40km / 24 miles

GPS:48.603931, 7.758276

Our accommodation(s)

Old Strasbourg, Palais des Congrès, trips along the potters' road... For business or leisure, your stay in Alsace promises to be sporty. Relax in your efficiently-designed bedroom with all the essentials.

Our guest reviews for
ibis budget Strasbourg Palais des Congrès

100% genuine reviews from our guests

Find out more

ALL Rating 3.6/5

3,209 reviews

TripAdvisor Rating 3.0/5

750 reviews

Nothing else than good location and free parking

Customer review rating 1.5/5

Marko Families - 03/11/2021 Confirmed reviews ALL

We booked hotel because of location close to the Strassbourg center. Everything else was dissapointing. Receptionist can´t count to 10 on english, we did not get blanket and pillow for 3th bed (for kid), breakfast was overall ok, but it can be much better... Only thing good is location and free parking... even the price was not that cheap for "budget" hotel

frugal as expected

Customer review rating 3.0/5

Jutta Business - 11/10/2021 Confirmed reviews ALL

small rooms, bathroom clean, but floor in bedroom rather dirty breakfast terrible very nice and friendly staff

Dear JUTTA P., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg Palais des Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

just perfect, excellent breakfast

Customer review rating 4.5/5

Pat Couples - 17/09/2021 Confirmed reviews ALL

good location, comfortable room, great hot water shower

Dear PATRICK M., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect

Customer review rating 5.0/5

Anonymous Solo - 29/08/2021 Confirmed reviews ALL

Perfect

Well located and value for money

Customer review rating 3.5/5

Ankit Families - 17/08/2021 Confirmed reviews ALL

I wanted to stay a night with my family in Strasbourg. The Ibis budget hotel I booked is nicely located with a parking facility. I could easily go to the city centre from this place. The hotel room was comfortable given the rent. The hotel staff was nice to us though couldn't speak English.

Poor house keeping

Customer review rating 1.0/5

Chen Friends - 18/07/2021 Confirmed reviews ALL

We had to change three times the room as the room smell either cigarette or the room was not clean at all : the sleeping sheet was stained with the blood and dirt. The reception guy was very helpful and that’a the only positive experience with our stay.

Dear CHEN-LIANG Q., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg Palais des Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 4.5/5

Marcin C. Solo - 27/06/2021 Confirmed reviews ALL

Well located hotel - staff members very nice

Dear MARCIN c., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fantastic budget hotel in Strasbourg

Customer review rating 5.0/5

Al I. A. Solo - 02/04/2021 Confirmed reviews ALL

This is fantastic value-for-money hotel for staying in Strasbourg. Next to tramstop, plenty of free parking, free wi-fi and a great range of TV channels make this a must stay location for anyone visiting Strasbourg on business or pleasure who doesn't want to spend more than 50 euros a night on accommodation. Friendly staff, clean room with good shower and toilet. Only thing to remember is bring your own soap - this hotel supplies liquid soap from a dispenser on the wall. If - like me - you prefer your soap in the form of a bar, then you'll need to bring your own. Same goes for nice shampoo. Apart from that, 10 out of 10!

Dear DRAKE A., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Worst Ever Hotel Stay during the Pandemic

Customer review rating 0.5/5

N. K. Families - 26/10/2020 Confirmed reviews ALL

No measures for any clean except a bottle of Alcohol Gel in the elevator. During My stay the ROOM was never cleaned .. the Floor and the Toilette was not touched. Except the towels were replaced.

Customer review rating 4.0/5

M. Solo - 15/08/2020 Confirmed reviews ALL

Confortable

Worst experience ever

Customer review rating 0.5/5

Spikie Families - 14/08/2020 Confirmed reviews ALL

We arrived at 23h30 to the hotel and our room was not yet ready My 5 years old son has to l Sleep on my feet was not able to wait anymore One hour later finally our room were ready but extremely dirty and badly equipped

Good Location and clean room as always

Customer review rating 4.5/5

Nmk Families - 13/03/2020 Confirmed reviews ALL

I like this hotel as it is a step away from the center of Strasbourg. Access tram just in front of the hotel. Great place to stay always.

Location good i.e. close to Tram Stop. Well its worth the budget, you get what you pay for - still I dont appreciate hair and dirt in the bathroom

Customer review rating 2.5/5

L. G. Families - 17/02/2020 Confirmed reviews ALL

If you want to stay for a cheap price then of course you can expect much. But a clean and hairfree bathroom is the minimum I require. I booked two rooms online. At Check In the staff only found one room. It took quite a while to solve that problem. Sleep was good, location not too bad. Tramstop nearby.

Dear LEE-ROY G., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg Palais des Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The only reason I come back here because the location is practical

TripAdvisor rating 2.0/5

G3261ZTamandas Business - 19/01/2020 TripAdvisor review

Let's see - this time I had no bathmat on the first night but many towels, second night I had a bathmat and even more towels, third night my rooms was not even cleaned. Heating doesn't work and yet the prices are forever rising!!

Good

Customer review rating 5.0/5

A. H. Friends - 01/01/2020 Confirmed reviews ALL

It's excellent

Dear H. A., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

First time we are so disappointed in a Ibis product we contemplated looking elsewhere.

Customer review rating 2.0/5

Rita Y. Couples - 26/12/2019 Confirmed reviews ALL

Had a hard time finding the front entrance as the gate was locked. Walked around through gated parking lot to enter. The entrance was dark and low ceiled and there was no one at the desk. There were signs/notes telling us about checkin and so I called out and because we were early we just wanted them to hold our luggage. The person seemed to be a staff member but, not front office. Upon return to check in the same member was washing the breakfast room floor and finished before coming over to check us in. We went up to our room and I tried to get into the room using the keypad entry numbers at least 3X but it finally worked. We know what to expect with all Ibis Products because we have stayed in many hotels from Accor chain over the years. The room was totally lacking in appeal. The major observation is the Accor template for this Budget Hôtel is a reflection on the entire chain. We don’t think this property was to the Accor standards of what we have experienced. The responsibility is both the franchise owner and Accor to support each other to maintain the standards expected. The serious problem that we experienced was when we returned on our last night we couldn’t get into the room . I went to find the front staff and the Y. came up and tried inserting a master key which in turn got stuck. He tried everything to get the key out but called a supervisor and indicated it would take an hour to get fixed. He put us in a room across the hall while we waited to get into our room. He finally dismantled the lock and we moved our things into the new room. The next we were checking and because of that keypad issue with the other room we took or things with us to breakfast as we had a train to catch. After breakfast we took turns to go back to the room to refreshen up before leaving. Again keypad didn’t work on this room and we had to leave. All in all this experience would be rated 1 or 2. It’s like this property is being managed with staffing - like a self serve hotel. Very disappointed Rita Y.

Customer review rating 4.0/5

Simona Business - 20/12/2019 Confirmed reviews ALL

I wrote an e-mail,but nobody answered.I called,nobody answered.Don't really understand why to indicate a phone number if nobody answers.

Think twice

TripAdvisor rating 2.0/5

sorins163 Solo travel - 09/09/2019 TripAdvisor review

Except the receptionist of evening everything sucks! Coffee machine already months doesn't work, if you want a coffee in the morning you must pay 2€ instead of 1.5€ in the machine! When you want to speak with the meneger of the hotel she ignores you! And on top of rveeveryth it's not a normal ibis! Check in at 2pm and check out at 11am! So think twice before going there!

Ibis Budget Strasbourg

TripAdvisor rating 4.0/5

ShaggyLowestoft Couples - 06/02/2019 TripAdvisor review

The hotel was ideally located for access from the main road network and access to the tram network to access the centre of Strasbourg. The room was as expected for the age and location. It suited our purpose for a 1night stopover on route home from Austria.

Modeste

TripAdvisor rating 3.0/5

businesstraveller104 Business - 24/06/2018 TripAdvisor review

The room size was o.k., but qualiy really low. In the room, there was mould in the corners and in the shower the holder for the sprinkler head was broken. The air conditioning was quite noisy and there was no real chair, only a stool. The bed did not have a good mattress and no slat base. I remembered ibis budget as the cheap chain of ibis, however this experience was rather youth hostel like quality instead of a budget hotel.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby