ibis budget Marseille Vieux Port

ibis budget Marseille Vieux Port 2 stars

Customer review rating (ALL Rating) 4.0/5 2,799 reviews

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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • In the heart of the Old Port

  • Secure luggage storage for a fee

  • Bar lounge

  • Pizzas on site

Hotel location

ibis budget Marseille Vieux Port

46 rue Sainte
13001 MARSEILLE
France

GPS:43.292195, 5.373801

Telephone +33 892 68 05 82

Fax +33 4 91 54 95 75

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA CAPITAINERIE

In search of indulgence? Enjoy the new menu for our generous breakfast buffet. You can also enjoy our delicious artisanal pizzas on-site.

Your meetings and events

Room descriptions and layouts

3 

meeting rooms

From 1 to 50 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  2,799 reviews

TripAdvisor Rating  3.5/5  1,803 reviews

Good location friendly front staff

Customer review rating 4.0/5

Cuan B. Friends - Confirmed reviews ALL

We had a mix up in out booking with a group of 11 people. But even on a full day the front desk tem managed to switch rooms and find us an extra bed. Thank you so much. Life save. Clean venue, and th ehappy hour beers were great value

Great location

Customer review rating 4.0/5

Ralph J. Solo - Confirmed reviews ALL

All the restaurants and bars of the port were within a few minutes walk

Dear Ralph, Thank you for this great review. It's a pleasure to know that you found our location convenient. We look forward to welcoming you again soon, Best regards, Stéphane Mojica, Manager

Well located

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Room too small

Dear Guest, Thank you for your feedback about your stay. We are happy to know that our location was to your liking. However, we regret that our standard Ibis budget rooms were not exactly what you were looking for, although they are designed to maximise the space available with your comfort in mind. We hope we will have the opportunity to see you again in the future. Best regards, Stéphane Mojica, Manager

Room not what i have booked

TripAdvisor rating 1.0/5

seah m Families - TripAdvisor review

Have been making some research on the which hotel to book as we drive to Marseille. Decided to book with this hotel becouse it stated that they have private parking onsite and they have double bed w a bunk bed, which is suitable for our family of 3. Called the hotel half an hour before reaching to check on the parking, they say parking is not availabe. No choice, we parked at the nearby public carpark that cost $15.50. We reach the hotel at 1130am but Check in is only available at 1pm. We are asked to store our luggage at the payment storage. We choose a big storage that cost $8. Went back to check in at 3pm, to my surprised we was given a double room that is so small and they added a sofa bed, there was no walking space at all for 3 person. Its not what was shown on the website that i have booked. Went back to check with the reception, she said they are fully book and there is no double bed with a bunk. There is no way for 3 of us to stay in such a small room so we have no choice but to book another double room. If i know we will be given double room with a sofabed, no way i will book this hotel. I feel so cheated and disappointed. The only good about this hotel is the location near lots of eatery.

Dear Seah, Thank you for taking the time to provide this feedback. While we are pleased that you appreciated our convenient location, we regret not everything about your stay met your expectations. As you mentioned, our normal check-in time is 1:00 pm and although we do our best to have rooms available for our arriving guests this depends on availability. Early check-in is possible subject to availability for a small extra charge. We try to accommodate all our guests' preferences, however, this can depend on availability and are sorry that your choice of room was not available. The comfort and well-being of our guests are very important to us and we would like to apologize for the inconvenience caused. As mentioned on our website and all other booking platforms, we do have a private carpark although with limited space and regret that perhaps it was already full when you arrived. We hope to welcome you back on future occasions. Best regards, Stéphane Mojica, Manager

Great location, exceeded expectations.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great central location. Quiet. Friendly staff. Comfortable bed. Room small but refurbished and very clean. Good shower. Good variety for breakfast.

Dear Sean, Thank you for taking the time to review your stay. We are delighted that you had a very enjoyable stay and that we were able to meet all of your expectations, especially with our superb location. It’s also a pleasure to hear that we helped start your day the right way with a tasty breakfast. We look forward to seeing you on your next visit. Kind regards, Stéphane Mojica, Manager

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Other web-users rate our hotel

  • 1,415 reviews 9/10 Location
  • 1,840 reviews 5/10 Room
  • 1,331 reviews 8.4/10 Service
  • 28 reviews 7.3/10 WiFi
  • 785 reviews 4.7/10 Cleanliness
  • 635 reviews 8.9/10 Breakfast
  • 480 reviews 7.8/10 Value

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