Hotel - ibis budget Marseille Vieux Port
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Marseille Vieux Port

3.5/5 1,684 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
See all services

Hotel location

Companies and event centres nearby

Exhibition and convention centre

PALAIS DU PHARO2 km / 1.24 mi

Your meetings and events

ibis budget Marseille Vieux Port Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LA REAL 40 m2 3 m 50 15 20 16 0
MARSILIANES 46 m2 3 m 50 20 24 20 0
MARSILIANES + REAL 86 m2 3 m 100 40 44 40 0

Our rooms

  • 147 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 ALL Rating 7,728 reviews

Our guest reviews for
ibis budget Marseille Vieux Port

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,684 reviews
David P. Solo - 16/02/2020 Confirmed reviews ALL
« Great location »

I stayed in this hotel during one weekend to visit Marseille. The rooms are standard, not luxurious at all, but the hotel enjoyed all I needed, it was very close to the old port, had a nice breakfast and it was close to the main highlights of the city. I was also happy with the breakfast, that I believe is quite decent compare to other hotels. All in all, I highly recommend the hotel for short visits to Marseille.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thanks for taking the time to review your visit to our hotel. It is a pleasure to know that our location and amenities were so convenient for you. Your mention of our breakfast is also appreciated. We are proud to offer a quality breakfast spread to suit everyone's tastes and help our guests get a good start to their day. We look forward to welcoming you back in the future! Kind regards, Stéphane Mojica, Manager

A. F. Solo - 14/02/2020 Confirmed reviews ALL
« well located »

Poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to send us your feedback. While we are glad that you found our location convenient, it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement. It would be a pleasure to welcome you back in the future. Best regards, Stéphane Mojica, Manager

Richard Solo - 02/02/2020 Confirmed reviews ALL
« my impression »

i have stayed there several times each time i stay i point things out and stephane the manager always listens i point out to him members of staff who are very good and he always takes note taking into consideration it is budget i am very happy with this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, Thank you for such a positive review of your time at Hotel Ibis budget Marseille Vieux Port. It is always a pleasure for us to welcome a returning guest and it is rewarding to know that we continue to provide that value and service that you have come to expect from us. We hope to see you again on many more occasions. Kind regards, Stéphane Mojica, Manager

Bogdan Friends - 28/01/2020 Confirmed reviews ALL
« Perfect location »

Excellent location, good breakfast, clean room, smooth check-in/check-out.

Friends getaway - 27/01/2020 TripAdvisor review
« next to the port »

good location, next to the port and restaurants, there is a SPAR shop 3 minutes away, budget rooms but there is everything you need, towels changed every day,there is a renovation at the moment so there are people working outside and it is a bit noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to comment on your stay. We are delighted to know that you had a pleasant stay overall and appreciated our location as well as our well-equipped rooms. We are, however, sorry for any disturbance caused by the works currently taking place outdoors; please do not hesitate to inform our team of any issues or concerns during your stay so that our team can provide an immediate solution. We look forward to welcoming you back in the future. Best wishes, Stéphane Mojica, Manager

Desislava P. Friends - 21/01/2020 Confirmed reviews ALL
« Very good located and good stay! »

I am happy that my rest was in Ibis Marseille !

Filiz T. Families - 06/01/2020 Confirmed reviews ALL
« Nice and budget friendly hotel at Vieux-Port »

I stayed for 2 nights, I absolutely loved the location of the hotel. Close to all attractions and public transport. The staff were very friendly and the rooms are good value for its price. A great option for a short stay at the heart of Marseille. I would choose the same hotel for my next stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Filiz, Many thanks for your kind review. Our hotel aims to provide a memorable experience and we are delighted that we were able to exceed your expectations of quality service. We are also pleased to hear that our location was convenient for you and that we would be your top choice should you visit our city again. We hope to welcome you back in the future and we wish you all the best for the year ahead! Kind regards, Stéphane Mojica, Manager

Mike D. Solo - 02/01/2020 Confirmed reviews ALL
« Mr »

Good value well located hotel

James M. Solo - 27/12/2019 Confirmed reviews ALL

Everybody very nice and helpful except for one sour-faced and rude young lady on reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, Thank you for taking the time to share this review. Our team members always go out of their way to ensure they deliver the best service possible, so we are disappointed that you felt one of our team did not meet our standards. This will be addressed with the concerned party and extra training carried out to ensure this situation is not repeated in the future. Please accept our sincere apologies. We hope to welcome you back again. Best wishes for the coming year, Stéphane Mojica, Manager

Gilles Solo - 27/12/2019 Confirmed reviews ALL
« Perfectly standard. »

All was organized. No surprise perfect location and comfortable sheets

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gilles, Thank you for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us and that you enjoyed our location. The comfort and overall satisfaction of our guests is of the utmost importance to us, and it is quite rewarding to receive your positive feedback. It would be a pleasure to welcome you back and we wish you all the best for the festive season. Kind regards, Stéphane Mojica, Manager

Dmitry Business - 25/12/2019 Confirmed reviews ALL
« a good value basic hotel in an excellent location »

The hotel provided everything I expected from an Ibis Budget. The personnel was nice, check-in was efficient, room was clean, rather quiet and comfortable overall. One thing that spoiled my impression was the presence of considerable amount of mildew (or mold?) in the corners of the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dmitry, Thank you for taking the time to review your stay with us. It is really rewarding to receive your feedback about our team members who work hard to ensure that every guest has a pleasant experience. We encourage guests to notify us during their stay of any housekeeping issues and appreciate you letting us know here, we will address the issue immediately. Nevertheless, we are glad that overall you had a pleasant experience with us and look forward to welcoming you again in the future. Wishing you a wonderful holiday season. Best regards, Stéphane Mojica, Manager

Anonymous Business - 22/12/2019 Confirmed reviews ALL
« All good, nice hotel! »

Everything went very well, the room was clean and the hotel is nicely located.

H. Business - 12/12/2019 Confirmed reviews ALL
« Proche centre ville »

....

Ricky V. Solo - 11/12/2019 Confirmed reviews ALL
« very average »

Not great facility.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ricky, Thank you for taking the time to share this review. We were very surprised to receive such feedback, and regret that your stay was not as enjoyable as it should have been. We always welcome suggestions for improvement and would love to know what we could have done to make your stay even better. Your satisfaction is always our top priority. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Stéphane Mojica, Manager

Allan Solo - 05/12/2019 Confirmed reviews ALL
« changes »

i had previously put points forward to help them give a better customer experience they took comments on board and i now find that i enjoyed my stay better showing that they did listen,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan, Thank you for such a positive review. Thank you for choosing to stay with us and we are glad to hear your stay was a very enjoyable one. Feedback from our guests is very important to us and we are pleased that you found that we took yours to heart. We hope that you will visit us again in the future. All the best, Stéphane Mojica, Manager

Giannis Solo - 20/11/2019 Confirmed reviews ALL
« MORE EXPENSIVE FOR ITS Favors »

THE MOST COMPLETE EXCLUSION IN ITS PAYMENT PER NIGHT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giannis, Thank you for taking the time to share your valuable review. Our rates are dynamic and vary depending on the season or events, we regret that you were not satisfied in this regard. We also regularly offer promotional offers. In addition, we advise you to book as soon as possible to benefit from more attractive prices. It would be a pleasure to welcome you back again. Best regards, Stéphane Mojica, Manager

Loiu Friends - 16/11/2019 Confirmed reviews ALL
« fully sick »

i had a great, i had a good time. our room was clean it was a seamless experience from start to finish

L. Couples - 08/11/2019 Confirmed reviews ALL
« racist service and poor hotel in general »

After the worst costumer service experience 3 times at reception and the receptionist laughing at my husband its for sure that is a shame that this hotel is part of the group

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you for taking the time to share your feedback. We are saddened to read that you felt our service fell below the standards expected of us, we feel that racism has no place in our hotel and that our team treat our guests with the utmost respect and strive to provide each with an excellent standard. Despite this, we hope to welcome you back for an improved experience. Best wishes, Stéphane Mojica, Manager

João L. F. Solo - 05/11/2019 Confirmed reviews ALL

I could not stabilize the temperature in the room. It was always too hot at night. There was no air conditioning !

Our hotel has responded to the review
Our hotel has responded to the review

Dear João, Thank you for taking the time to share your feedback. We're sorry to hear of the issues which you had with the air conditioning in your room and would like to note that this is seasonal only; however, please do not hesitate to contact our team members at the time for any issues or concerns. Your satisfaction is our top priority. We hope to welcome you back in the future. Best wishes, Stéphane Mojica, Manager

Johan B. Business - 03/11/2019 Confirmed reviews ALL
« Okay »

Okay

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