Hotel - ibis budget Toulouse Centre Gare
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Toulouse Centre Gare

3.5/5 1,331 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
See all services

Hotel location

Companies and event centres nearby

Congress centre

COMPANS CAFFARELLI1.7 km / 1.06 mi

Exhibition and convention centre

PARC DES EXPOS4.2 km / 2.61 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LES RAISINS 0 m2 0 m 0 0 15 0 0

Our rooms

  • 130 rooms
  • 5 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.1/5 ALL Rating 6,149 reviews

Our guest reviews for
ibis budget Toulouse Centre Gare

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,331 reviews
Anonymous Families - 06/02/2020 Confirmed reviews ALL

Chambre sale

Our hotel has responded to the review
Our hotel has responded to the review

Chère Cliente, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Toulouse Centre Gare. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. Dans l’attente de vous accueillir prochainement Cordialement; La Direction

Rémy B. Solo - 23/01/2020 Confirmed reviews ALL
« Hôtel correct »

Personnel fort aimable

Our hotel has responded to the review
Our hotel has responded to the review

Cher CLient, Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Toulouse Centre Gare. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau Cordialement, La Direction

Anonymous Friends - 22/01/2020 Confirmed reviews ALL
« Well located good for the money »

Good for the money for boys rugby trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

George B. Families - 18/01/2020 Confirmed reviews ALL
« Moderately satisfactory »

The reception staff were very courteous and helpful; they seemed knowledgeable about most things that would be of interest to tourists (like us) and they definitely added value to the experience. On the practical side: the room was similar to most Ibis we've stayed in but it was a pleasure to have a proper shower rather than the usual plastic "chamber" of other Ibis Budget hotels. We found the pillows to be as thin and useless as elsewhere but the mattress to be harder than other Ibis hotels - needless to say the sleeping experience was not pleasant. The table was smaller than other Ibis Budgets and more of a shelf. Housekeeping seemed to be perfunctory and it was obvious that the shower cabinet had not been thoroughly cleaned and that the increasing mildew problem had not been addressed for at least several weeks - how long does it take to spray an anti-mildew bleach once a week? Overall, fairish value but we have stayed in other Ibis Budgets for a little less and been a little more comfortable. High point was the reception staff/manager.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Miquel V. Couples - 25/12/2019 Confirmed reviews ALL
« Correct »

Quite good but the bald waiter in the breakfast buffet was rude and disrispectful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Toulouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

Anonymous Families - 24/12/2019 Confirmed reviews ALL
« normale »

normale

Our hotel has responded to the review
Our hotel has responded to the review

Cher Client, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Toulouse Centre Gare. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. Cordialement, La Direction

Anonymous Friends - 22/12/2019 Confirmed reviews ALL
« Smoking? »

Despite the fact that we booked a non smoking room, our room smelled of cigarettes the entire weekend which was not pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Chère CLiente, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Toulouse Centre Gare. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée Nous allons faire le point avec notre service de nettoyage. Vous avez eu une chambre non fumeur. Cordialement, La Direction

Anonymous Business - 18/12/2019 Confirmed reviews ALL
« Good »

the staff at the front desk was friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Friends getaway - 10/12/2019 TripAdvisor review
« Building work ruined our stay. »

The room, location and parking was ok. The hotel was being renovated so being woken up before 8 o'clock by builders hammering and drilling was not on. Thoughly ruined our stay in Toulouse as we were both tied from traveling then being woken up was not appricated. Pillows were also the worst I've ever had in a hotel room and we were provided with only one each.

Angel P. Solo - 30/11/2019 Confirmed reviews ALL
« bus transfer »

clean and convenient place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Anonymous Friends - 25/11/2019 Confirmed reviews ALL
« It was very underwhelming. »

When you say staying with us - well I didn’t really see any staff. There was no option to get any food or hot drink bar a vending machine. When asked if I wanted breakfast I was told it was as coffee and a croussant.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for taking the time to make comments after your stay at ibis budget Toulouse Center Gare. Ibis budget hotels are eager to offer you good service for your stays, so your review is very valuable and will help us improve. Yours truly. Guillemette FAURE - Director

Anonymous Families - 11/11/2019 Confirmed reviews ALL
« Buen hotel »

Agradable.

Our hotel has responded to the review
Our hotel has responded to the review

Hola Le agradecemos mucho el tiempo que ha dedicado en rellenar nuestro cuestionario después de su estancia en ibis budget Toulouse Centre Matabiau. Les hoteles ibis budget tienen como objetivo principal ofrecerle la mejor calidad de servicio durante sus estancias y por lo tanto sus comentarios nos son de gran ayuda. A la espera de poder atenderle de nuevo en uno de nuestros establecimientos, le mandamos un muy cordial saludo. Guillemette FAURE - Directora

John Couples - 07/11/2019 Confirmed reviews ALL
« Noisy and no buffet breakfast »

The breakfast room was being renovated so no buffet breakfast available. I should have been informed about this before I arrived so that I had the chance to reserve someone else. The windows are not sufficiently insulated and the noise from the road all night prevented us from sleeping well. The hotel is quite a distance from the station although advertised as Ibis budget gare.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Toulouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. effectively, for the moment the breakfast room was renovated. In website is write for the breakfast. We proposed you a breafast ( hot drink/ cold drink/ croissant / and apple count Sincerely, La Direction

Couples - 05/11/2019 TripAdvisor review
« convenient but uncomfortable »

Good location near the station. Easy 15 minutes walk to the town centre. Did not try breakfast, as normal. Check-in easy. Room clean. Normal Ibis Budget facilities. The bed and pillows were quite uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Thank you for your comment,sorry for the comfort of bedding. Bests regards The Director

Vukasin Solo - 12/10/2019 Confirmed reviews ALL
« OK »

It was ok, the only thing missing was a hair dryer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

M. Families - 11/10/2019 Confirmed reviews ALL
« Bien mais trop cher 78 euros WAF »

It is too expensive for what it is ,the night employee was nice anf helpfull,.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Toulouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

Anonymous Families - 08/10/2019 Confirmed reviews ALL

It was not what I expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Toulouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

Lena A. Solo - 08/10/2019 Confirmed reviews ALL
« efficient pleasant check in and personell »

Everything worked as expected there were no problems

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Mel C. Solo - 04/10/2019 Confirmed reviews ALL

Check in was a bit worrying because a man stood very close behind me when I received my door code. Staying alone it made me feel unsafe, especially as the receptionists pointed out that I was alone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Toulouse Centre Matabiau. ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. I inform the reception to be more careful We are looking forward to welcoming you again soon at one of our hotels. Sincerely, Your ibis budget Toulouse Centre Gare hotel.

Me Couples - 23/09/2019 Confirmed reviews ALL

The location of the hotel didn't make us feel safe, the shower was very slippery and the bed uncomfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Toulouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

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