ibis budget Toulouse Centre Gare 2 stars

Customer review rating 4.1/5 6,439 reviews

ALLSAFE approved hotel

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ibis budget Toulouse Centre Gare
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+ 9 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Labeled ALLSAFE by Bureau Veritas

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying
Business services
  • 1 Meeting room(s)
Information message

Hotel location

ibis budget Toulouse Centre Gare

27 Boulevard des Minimes
31200 toulouse
france

Tel: +33892683110

Fax: (+33)5/61133054

Check-in from 12h00

Check out up to 12h00

  • By plane

    TOULOUSE BLAGNAC At 2km / 1.24 miles

  • By car

    Sortie 30 At 0km / 0 miles

  • By train

    MATABIAU At 0.6km / 0.37 miles

GPS :43.615608, 1.44492

Congress centre

  • COMPANS CAFFARELLI 1.7 km / 1.06 mi
Congress centre

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 12 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

Our accommodation(s)

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Area: From 10 m² / 108 sq ft
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Area: From 10 m² / 108 sq ft
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

TWIN - Room with twin beds.

  • Max. number of persons: 2
  • Area: From 10 m² / 108 sq ft
  • Wireless internet in your room
  • Business Desk
  • Bathroom products
Rooms

Our guest reviews for
ibis budget Toulouse Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

6,439 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,355 reviews

Discriminatory treatment

Customer review rating 0.5/5

Ri… Business - 12/03/2021 Confirmed reviews ALL

I booked a room for a client until March 12th. Then emailed the hotel to ask for the room to be extended until March 16th. The hotel confirmed this would be fine. But, receiving no further confirmation, I telephoned the hotel. I spoke to the receptionist who, at first, agreed to extend the reservation. But, after consulting with a colleague in French, I could overhear them discussing my client. Suddenly, the hotel was not available. I have no doubt, after ovehearing the conversation, that this was due to the fact that my client was an asylum seeker from Afghanistan. Your hotel should be ashamed.

Dear , Thank you for taking the time to tell us about your experience at the ibis budget Toulouse Centre Gare. Wwe are not 'racist'. We are a hotel and not a residence so we don't do long stays (it's the same for all customers) Sincerely, La Direction

Good stay, clean place

Customer review rating 4.5/5

Housna Solo - 28/09/2020 Confirmed reviews ALL

The place is nice and clean. Really enjoyed my journey.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction
Customer review rating 4.5/5

Si H. M. Couples - 22/09/2020 Confirmed reviews ALL

Tres satisfait

Cher Client, Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Toulouse Centre Gare. C’est avec grand plaisir que nous recevons vos compliments nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, Cordialement, La Direction

Basic hotel not too far from the station.

Customer review rating 3.5/5

David Business - 12/07/2020 Confirmed reviews ALL

Overnight to catch first train to Paris.

Dear Guet, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Good stay

Customer review rating 5.0/5

Stuart P. Business - 17/03/2020 Confirmed reviews ALL

We had a good stay in the hotel and the staff were excellent. If we come to Toulouse again we will stay at the Ibis budget hotel.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Can make do of this though really NOT bear the train/bus station

Customer review rating 4.0/5

Anonymous Solo - 11/03/2020 Confirmed reviews ALL

Receptionist lady Valentine was nice and very helpful with inquiries about bus ride.

Dear Customer, We very much appreciate your comments regarding your stay at the hotel IBIS BUDGET Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team.(VALENTINE) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillemette FAURE - General Manager

Close enough

Customer review rating 3.0/5

Joytho Couples - 01/03/2020 Confirmed reviews ALL

Does have parking but you have to unlock barriers on a parking spot. Line up to check in with only one person on duty. No indication of being an Accor member.

Customer review rating 1.5/5

Anonymous Families - 06/02/2020 Confirmed reviews ALL

Chambre sale

Chère Cliente, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Toulouse Centre Gare. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. Dans l’attente de vous accueillir prochainement Cordialement; La Direction

Hôtel correct

Customer review rating 4.0/5

Rémy B. Solo - 23/01/2020 Confirmed reviews ALL

Personnel fort aimable

Cher CLient, Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Toulouse Centre Gare. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau Cordialement, La Direction

Well located good for the money

Customer review rating 5.0/5

Anonymous Friends - 22/01/2020 Confirmed reviews ALL

Good for the money for boys rugby trip

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Moderately satisfactory

Customer review rating 3.5/5

George B. Families - 18/01/2020 Confirmed reviews ALL

The reception staff were very courteous and helpful; they seemed knowledgeable about most things that would be of interest to tourists (like us) and they definitely added value to the experience. On the practical side: the room was similar to most Ibis we've stayed in but it was a pleasure to have a proper shower rather than the usual plastic "chamber" of other Ibis Budget hotels. We found the pillows to be as thin and useless as elsewhere but the mattress to be harder than other Ibis hotels - needless to say the sleeping experience was not pleasant. The table was smaller than other Ibis Budgets and more of a shelf. Housekeeping seemed to be perfunctory and it was obvious that the shower cabinet had not been thoroughly cleaned and that the increasing mildew problem had not been addressed for at least several weeks - how long does it take to spray an anti-mildew bleach once a week? Overall, fairish value but we have stayed in other Ibis Budgets for a little less and been a little more comfortable. High point was the reception staff/manager.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Correct

Customer review rating 3.0/5

Miquel V. Couples - 25/12/2019 Confirmed reviews ALL

Quite good but the bald waiter in the breakfast buffet was rude and disrispectful

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Toulouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

normale

Customer review rating 3.0/5

Anonymous Families - 24/12/2019 Confirmed reviews ALL

normale

Cher Client, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Toulouse Centre Gare. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. Cordialement, La Direction

Smoking?

Customer review rating 3.0/5

Anonymous Friends - 22/12/2019 Confirmed reviews ALL

Despite the fact that we booked a non smoking room, our room smelled of cigarettes the entire weekend which was not pleasant

Chère CLiente, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Toulouse Centre Gare. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée Nous allons faire le point avec notre service de nettoyage. Vous avez eu une chambre non fumeur. Cordialement, La Direction

Good

Customer review rating 4.0/5

Anonymous Business - 18/12/2019 Confirmed reviews ALL

the staff at the front desk was friendly and helpful

Dear Guest We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Building work ruined our stay.

TripAdvisor rating 3.0/5

700martinc Friends getaway - 10/12/2019 TripAdvisor review

The room, location and parking was ok. The hotel was being renovated so being woken up before 8 o'clock by builders hammering and drilling was not on. Thoughly ruined our stay in Toulouse as we were both tied from traveling then being woken up was not appricated. Pillows were also the worst I've ever had in a hotel room and we were provided with only one each.

bus transfer

Customer review rating 4.0/5

Angel P. Solo - 30/11/2019 Confirmed reviews ALL

clean and convenient place

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

It was very underwhelming.

Customer review rating 2.0/5

Anonymous Friends - 25/11/2019 Confirmed reviews ALL

When you say staying with us - well I didn’t really see any staff. There was no option to get any food or hot drink bar a vending machine. When asked if I wanted breakfast I was told it was as coffee and a croussant.

Hello, Thank you for taking the time to make comments after your stay at ibis budget Toulouse Center Gare. Ibis budget hotels are eager to offer you good service for your stays, so your review is very valuable and will help us improve. Yours truly. Guillemette FAURE - Director

Buen hotel

Customer review rating 3.5/5

Anonymous Families - 11/11/2019 Confirmed reviews ALL

Agradable.

Hola Le agradecemos mucho el tiempo que ha dedicado en rellenar nuestro cuestionario después de su estancia en ibis budget Toulouse Centre Matabiau. Les hoteles ibis budget tienen como objetivo principal ofrecerle la mejor calidad de servicio durante sus estancias y por lo tanto sus comentarios nos son de gran ayuda. A la espera de poder atenderle de nuevo en uno de nuestros establecimientos, le mandamos un muy cordial saludo. Guillemette FAURE - Directora

Noisy and no buffet breakfast

Customer review rating 2.0/5

John Couples - 07/11/2019 Confirmed reviews ALL

The breakfast room was being renovated so no buffet breakfast available. I should have been informed about this before I arrived so that I had the chance to reserve someone else. The windows are not sufficiently insulated and the noise from the road all night prevented us from sleeping well. The hotel is quite a distance from the station although advertised as Ibis budget gare.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Toulouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. effectively, for the moment the breakfast room was renovated. In website is write for the breakfast. We proposed you a breafast ( hot drink/ cold drink/ croissant / and apple count Sincerely, La Direction

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