ibis budget Paris Porte de Bercy

ibis budget Paris Porte de Bercy 2 stars

Customer review rating (ALL Rating) 3.9/5 995 reviews

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Hotel extras

  • Undercover paid private car park

  • Close to public transport: Metro Line 8, Bus 24 or 109, Tram T3A

  • Near the Accor Arena, and Lyon, Bercy and Austerlitz train stations

  • All-you-can-eat buffet breakfast

  • Reception open 24/7, Free WiFi

Hotel location

ibis budget Paris Porte de Bercy

2, place de l'Europe, Paris Bercy 2
94220 CHARENTON LE PONT
France

Telephone +33 892 68 06 71

Fax +33 1 49 77 81 91
  • By plane

    AEROPORT D ORLY At 18km / 11.18 miles

  • By plane

    ORLY At 18km / 11.19 miles

  • By car

    A4 SORTIE CHARENTON At 2km / 1.24 miles

  • By train

    GARE DE LYON At 2km / 1.24 miles

GPS:48.825304, 2.394166

Exhibition centre

  • Palais Omnisport Paris Bercy 2 km / 1.24 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Air conditioning
  • Wi-Fi

Our accommodation(s)

The ibis budget Paris Porte de Bercy has bedrooms for up to 3 people. With a modern and relaxing design, they benefit from a flat-screen TV with connectors, a comfortable shower room and separate toilet. Ideal for all your travels, also benefit from free unlimited WiFi. Enjoy your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  995 reviews

TripAdvisor Rating  3.5/5  1,411 reviews

Clean room

TripAdvisor rating 3.0/5

sickseaa TripAdvisor review

We stay 3 nights.The room is clean but no hairdryer and iron, requested everyday and finally got it on the last night and you have to place deposit €20 only for the hairdryer. Location is far from the city, took us approximately 40min to get to Effiel Tower but the bus stop is just on front of the hotel.

Don’t recommend

Customer review rating 0.5/5

Carla M. D. O. Families - Confirmed reviews ALL

Staff wasn’t friendly. It seems we were disturbing them with sumple questions, always in a hurry to talk to us; towels were old, like paper. Awful toilet paper. No hair dryer in the recpection to borrow. Of all the experiences I had with Ibis before this was the worse.

Dear Mrs MARTINS DE O., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. These are temporary staff who no longer work with us. We will of course make sure not to hire him again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Service Commercial

Bad experience

Customer review rating 0.5/5

Rushikesh Couples - Confirmed reviews ALL

We asked for early checkin as we reached hotel at 8 AM but the staff was rude and asked us to come back at 12 noon for checkin. We waited outside hotel and came back later at 12 as we were asked by staff. But even then the room was not ready and had to wait for 30 more mins. It was really bad experience and staff was rude. Even the breakfast was not so good. We expected much more form Ibis.

Dear Sir C., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachel Responsable Commerciale

Very clean & friendly

Customer review rating 5.0/5

B. Families - Confirmed reviews ALL

Family of 5 spread over 2rooms. Very clean, very friendly & great value for money. Staff were very helpful, professional & polite. Breakfast & too was basic but very good value you for money. Great experience

Dear Mrs B., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Responsable Commerciale

Don’t recommend it

TripAdvisor rating 1.0/5

Carla M Families - TripAdvisor review

Awful quality of towels and toilet paper. No hair dryer to borrow in the reception. Staff were not friendly, like we were bothering them with our requests. I have always choosen Ibis and this was the worse experience.

Dear Carla, Many thanks for taking the time to share your opinion on Tripadvisor.com. I am very sorry that your experience did not match your expectations. I am taking personnaly the appropriate measures to improve our quality of service. We, at Ibis Budget, try to welcome you the best we can. Regards.

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Other web-users rate our hotel

  • 423 reviews 6.9/10 Location
  • 853 reviews 4.7/10 Room
  • 642 reviews 7.1/10 Service
  • 16 reviews 7.7/10 WiFi
  • 458 reviews 3.7/10 Comfort
  • 380 reviews 5.2/10 Cleanliness
  • 305 reviews 8.3/10 Breakfast
  • 97 reviews 2/10 Amenities

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