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ibis budget Lyon Saint Genis Laval 2 stars

Customer review rating (ALL Rating) 4.0/5 1,932 reviews

ALLSAFE approved hotel

ibis budget Lyon Saint Genis Laval
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+ 10 Services

Hotel extras

  • Free indoor parking

  • Close to the Saint Genis 2 Shopping Center

  • Close to Parc des Vallières

  • At the A450 highway exit

  • 24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Lyon Saint Genis Laval

165 routes des Vourles
69230 saint genis laval
france

Tel: +33892683124

Fax: (+33)4/72670238

Check-in from 12h00

Check out up to 12h00

  • By plane

    LYON SAINT EXUPERY At 35km / 21.75 miles

  • By car

    A7 SORTIE A450 At 0.1km / 0.06 miles

GPS :45.676691, 4.787393

Hotel services

Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Buffet Additional charge
    • Children Additional charge
    • Express Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 54 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 2 floors
  • Languages spoken at the hotel
  • Wi-Fi
    • WiFi in the communal areas
  • Reduced mobility Facilities
  • 100% Non Smoking Property

Our accommodation(s)

Our guest reviews for
ibis budget Lyon Saint Genis Laval

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,932 reviews

TripAdvisor Rating 3.0/5

286 reviews

Stopover in Lyon

TripAdvisor rating 2.0/5

Safari271644 24/11/2021 TripAdvisor review

The positive aspects of this hotel: the friendliness of the staff, the location and the free secure parking! Otherwise, the cleanliness of the room was terrible. Strong mold smell in the bathroom, the towels are impregnated with a strong cigarettes smell and they are of such poor quality. The mattress is such a thin layer of mousse that you feel the bumps of the spring. Honestly, it is of similar quality of a cheap motel and therefore 69 euros is too expensive for what you get! I have stayed in other Ibis budget properties and this one needs a serious check from management for the cleanliness standard.

Quiet and pleasant environment, extremely committed personnel

Customer review rating 4.5/5

Julio G. Solo - 25/07/2021 Confirmed reviews ALL

Just ten minutes away from the highway, this hotel is just what you need to have a relaxed pause along the journey. Quiet and pleasant village, a closed parking lot where your car will be safe, and a rarely seen commitment from the personnel towards the customers to make their stay even more comfortable. I definitely recommend this little Hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Well located

Customer review rating 3.5/5

Anonymous Solo - 12/02/2021 Confirmed reviews ALL

Useful place to stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good stay.

Customer review rating 5.0/5

Mahbub M. Business - 07/07/2020 Confirmed reviews ALL

I am very happy to stay at this hotel. The reception was very cordial and helpful in every aspect. Everybody was sincere and available to help, especially Mr Adil was so supportive that it oftentimes put a smile. It was a great stay, will go there again if there is a next chance.

.Bad service

Customer review rating 0.5/5

Mr R. B. Business - 09/03/2020 Confirmed reviews ALL

As a member why should I pay full publishing fair when I called you in advance that my good car was declined by your system . I paid the hotel with the same card

Dear Guest, Thank you for taking the time to share your feedback We are sorry that you had a problem with your bank card, but we are not responsible for this. Sincerely,

One night

Customer review rating 4.0/5

Andrius Couples - 09/03/2020 Confirmed reviews ALL

I only stayed there for one night after a long day of driving, so the bed was comfortable and the room was nice.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Mr

Customer review rating 0.5/5

R. Business - 14/01/2020 Confirmed reviews ALL

Dust all over Room was dirty , dust and smell I had to open the window. When I asked the chamber maid she had to go to the reception and in front of me she wrote a note and order them not offer me a room and she wrote the room numbers clean and ready to use not to be given to me and I have seen a number like 307 . She was acting like she is the sale and market manager of the hotel . May be she is a chamber maid and sales and marketing manger if she can access the reception desk and tell them what to do in front the client . I have been using your hotel for many year I have spent thousands staying with you . But this time I regret to be there because of unprofessional task given to the chamber maid cleaner

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Lyon Saint-Genis-Laval. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great value for money

Customer review rating 3.5/5

Simon Solo - 27/08/2019 Confirmed reviews ALL

Pleasant stay, it was nice to have air conditioning and breakfast was good. Hotel was extremely hard to find as I was travelling at night. Took me 1.5 hours to locate it.

Excellent for a stop-over, good parking, breakfast good room comfortable if a little small.

Customer review rating 4.0/5

Richard B. Couples - 27/05/2019 Confirmed reviews ALL

We have stayed here before, over 3 years ago and member of staff remembered us! Slight reservation the room smelt a little musty.

Dear RICHARD B., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lyon

Customer review rating 2.5/5

Anonymous Couples - 12/05/2019 Confirmed reviews ALL

Simple

The hotel was less well "kept" that other Ibis Budget hotels where I have been

Customer review rating 3.0/5

Anonymous Couples - 15/04/2019 Confirmed reviews ALL

Rooms were "old", the last brush of fresh paint must have been years ago. There was all kinds of stuff packed in the staircase to the floors. There was no hair dryer in the room. The room was rather small. There were not enough electricity sockets in the room (just on 1 side of the bed).

Dear FELIX M., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Saint-Genis-Laval. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Break-for-the-night

Customer review rating 3.5/5

Cornelis T. Couples - 13/01/2019 Confirmed reviews ALL

only a break-for-the-night

Dear CORNELIS T., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good for short stays

Customer review rating 4.5/5

Liat Families - 24/10/2018 Confirmed reviews ALL

we came with a baby, and the room we got on the second floor with no elevator. when we left there was nonone to help us with the luggage... accept that it was very clean, quiet and good value for the price

Dear LIAT L., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great value and very friendly reception on the night of arrival

Customer review rating 4.0/5

Anonymous Families - 29/09/2018 Confirmed reviews ALL

The staff was friendly and nice despite the late check-in. I should also add that it was Marta from Ibis Lyon-Est who searched the database and reserved the room at St Genis Laval for us, as we had driven to the hotel and she informed us it is full, so great network of service in the entire group. The room is clean. Other than bath towel and a foot towel, would be good if there is a hand towel as well; but I understand it is all about the budget. Keep up the good work.

Dear JUDY L., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel

TripAdvisor rating 3.0/5

mary782018 Family - 15/08/2018 TripAdvisor review

Nice hotel of our way too South of france for Just one night. Breakfast was more than enough, we even toke coffee with us for the rest of our trip. Next year we will be back if we go on our holiday. ..

Don't reserve breakfast with your booking!!

TripAdvisor rating 2.0/5

GJV1980 Couples - 24/09/2013 TripAdvisor review

Breakfast of 6 euro per person is much too expensive for what you get. Rooms are small but relative clean, in the period we stayed the building was in renovation and therefore I will not complain about the mess in the corridors. Parking is small and in general I didn't got the feeling that it was a safe place.

Good!

TripAdvisor rating 4.0/5

MagikMike Couples - 14/08/2013 TripAdvisor review

It is a Good hotel, I spent a nice stay with my girl. I recomend you and the price is convenable, the room is Air conditioned, so you can have sex without sweating ; ) It is a Good hotel, I spent a nice stay with my girl. I recomend you and the price is convenable, the room is Air conditioned, so you can have sex without sweating ; )

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