Staff were excellent

Your staff were very polite and caring fir my needs. They made me feel welcome, yes, but more so like a part of their family. In my stay I had a bit going on and they showed interest in my life's predicaments. And the rates were very fair and flexible.

Room was nice and tidy, receptionist was lovely. Would recommend!

Having read a few negative reviews ie :noisey ,not clean about the Cambelltown establishment I was hesitant to come and stay. How ever I am pleased I did stay that first night of three nights as I found the reviews were completely different to the experience I had so I booked another three nights last week and will be booking another three night stay next week

Customer Service was great, friendly, very informative and helpful. TV remote didn't work but was replaced. Need to update air conditioner as it was old and damaged.

Great comfortable

Got what we paid for I suppose. Room was clean, bed great, bedding clean and fresh. Towels lovely. But: Face Washers and Hand Towels should be in the room. Surely having two mugs, a stack of tea or coffee and sugar and more than two little milks in the room, when you know the client has travelled far, and we stayed for two nights, would not break the bank. The shower cubicle provided plenty of laughs. Old and small. Staff wonderful.

Perfect location for our stay, small room but very comfortable. Very clean. Staff were very nice and accommodating. One problem was a very loud truck came each morning at 5:30 which woke us. Otherwise very happy with our stay.

Was ok but shower no good after a hard day at work

I understand it's not Ibis styles but Ibis budget. Still the lack of stuff was a little annoying. We checked in late at 9pm and the room didn't have any soap, shower gel, face towels and bathroom mat. No milk, coffee and kettle as well. We've stayed in other Ibis budget and these things were available there. Would appreciate having these basic things especially if there's no one to talk to at reception during late hours.

The staff at ibis Budget Campbelltown were the main reason that the stay was bearable. There is nothing wrong with the facilities and they are as you would expect in a budget hotel. I was in-house from July 1st 2020 until February 11th 2021. Management and staff made every effort throughout my stay to make sure that I had everything that I needed and they were working under COVID-19 restrictions for the entire time that I was in-house. To Jim, Teuila and the rest of the staff, a big thank you.

The property is clean but good staff. But it is not a good choice if travelling with family. Car park if free and close to restaurants and some key tourist places. I did not try the breakfast but its a cold one. No lift so you have to carry things through stairs.

We stayed two nights. The room was comfortable. Bathroom was so small there was no room for a sink which was at the back of one of the beds. We paid $1.00 for Breakfast when we booked the room. This was overpriced. They do not cater for Gluten Free in any way. At least we got our $1.00 worth in coffee. The blind in our room was broken and had to be wedged into the frame to hold it down. It is very much the luck of the draw with the rooms. We supplied our own breakfast on the second day and as we sat eating it we listened to each person complain about their room as they checked out.

Hotel is always clean and staff are friendly. Could do with some more power points especially near the bed but other that the rooms are fine for a budget hotel. For the price don't go in expecting 5 star and you won't be disappointed.

Are that this is a"budget" hotel, but it was less then budget. The location was convenient for our purpose, however I would never go back again. We'r had breakfast included, but the facilities left a lot to be desired so we had breakfast elsewhere.