ibis budget Campbelltown 3 stars

Customer review rating 3.9/5 1,947 reviews

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ibis budget Campbelltown
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+ 8 Services

Hotel extras

  • Budget accommodation centrally located in the heart of Western Sydney

  • Close to Campbelltown sporting, dining and entertainment facilities

  • Private outdoor car parking available on-site at the hotel

  • Fast, free & unlimited WiFi available throughout the hotel

  • Easy access to M5 freeway, linking Greater Sydney and suburbs

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditionned
  • Languages spoken at the hotel
  • Laundry
Catering
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis budget Campbelltown

3 Rennie Road
2560 campbelltown
australia

Tel: +61246287340

Fax: (+61)2/46287350

Check-in from 12h00

Check out up to 10h00

  • By plane

    SYDNEY AIRPORT At 41km / 25.48 miles

  • By train

    LEUMEAH RAILWAY At 0.7km / 0.43 miles

GPS :-34.048223, 150.82695

Our accommodation(s)

Contemporary in design, each the of 72 guest rooms at ibis budget Campbelltown is comfortable and functional, offering a relaxed setting for a restful night's sleep. Perfectly suited for guests travelling on business or leisure, each guest room at this mo dern Sydney hotel features a range of accommodation features, including air conditioning, a well-appointed ensuite, opening windows, a TV, an alarm clock, and comfortable bedding in a choice of configurations, including Queen, and Queen with Single bunk.

1 Queen Bed for maximum 2 persons.

Accessible room
  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Coffee/tea making facilities

1 Queen Bed and 1 Overhead Bunk bed

  • Max. number of persons: 3
  • Area: From 13 m² / 140 sq ft

Standard Room with 1 kingsize bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 13 m² / 140 sq ft
  • Coffee/tea making facilities

Standard Room with 2 King Single Beds and 1 Overhead Single BunkNon contractual photo

  • Max. number of persons: 3
  • Area: From 13 m² / 140 sq ft
  • Coffee/tea making facilities
Rooms

Our guest reviews for
ibis budget Campbelltown

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,947 reviews

tripadvisor

TripAdvisor Rating 3.0/5

274 reviews

Value for Money

Customer review rating 3.5/5

Ray K. Solo - 20/01/2021 Confirmed reviews ALL

I have now been a guest of the hotel since July 1st 2020, so this is not my first stay. The quality is constant and staff and management do their best to make the stay as bearable as possible in these times of COVID-19 restrictions and the associated stress.

Dear RAYMOND K., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Disapointed

Customer review rating 1.5/5

Krishaal Solo - 14/01/2021 Confirmed reviews ALL

Pros: Air con, bed, wifi Cons: Mould in shower, rotting smell in room, spider webs/live spiders in room, outdated decor felt like something from the 80s

Dear KRISHAAL C., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Yes good stay brd vomforysnle

Customer review rating 5.0/5

Mari Solo - 07/01/2021 Confirmed reviews ALL

Receptionist very polite and helpful. Bed comfortable .

Dear MARI R., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Small, tired room, but served it's purpose.

Customer review rating 4.0/5

Jeni Couples - 27/12/2020 Confirmed reviews ALL

Reception went above and beyond to help us. We stayed during the Covid outbreak and needed help with emails and printing. Rooms were not cleaned due to Covid, but fresh towels etc were always available for us. A difficult to be there, but we felt safe in a Covid compliant environment.

Dear JENNIFER M., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Good location, average shower and toilet though

Customer review rating 3.5/5

Nick Business - 17/12/2020 Confirmed reviews ALL

Cheap hotel that's in a good location for food and trains.

Dear Nick S., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Perfect spot

Customer review rating 4.5/5

Yvonne P. Families - 17/12/2020 Confirmed reviews ALL

Well looked after - clean - staff excellent

Dear Yvonne P., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Quiet,clean and friendly

Customer review rating 4.5/5

Ian Solo - 14/12/2020 Confirmed reviews ALL

As above

Dear CAMPBELL M., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Staff location pricing parking all fantastic

Customer review rating 5.0/5

Fiona M. Families - 12/12/2020 Confirmed reviews ALL

Stayed three nights in two room and had a wonderful time. Rooms were quiet and staff location pricing parking were fantastic. Have stayed before and would definitely stay again.

Dear FIONA M., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager
Customer review rating 4.5/5

James Business - 10/12/2020 Confirmed reviews ALL

we came in late and had to leave early. It was a bed in a convenient location

Dear Fiona Jane W., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

friendly staff comfy room AAA++++

Customer review rating 5.0/5

Kerry Business - 09/12/2020 Confirmed reviews ALL

Always friendly staff rooms always clean , only thing we miss is the breaky you used to have would like to see that come back PLEASE

Dear Kerry C., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Well located ,friendly staff

Customer review rating 3.5/5

Scott Families - 05/12/2020 Confirmed reviews ALL

In late out early friendly staff basic room

Dear SCOTT B., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Great stay, great staff (very kind)...

Customer review rating 4.0/5

Matthieu Couples - 02/12/2020 Confirmed reviews ALL

Really liked our stay at your place & the kindness of your staff. Appreciated to be able to stay working in the morning in the lobby. The only point I would raise is the deposit, that takes too long to be returned. Apart from that, loved it!

Dear MATHIEU B., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Good location

Customer review rating 1.5/5

Vanessa Families - 28/11/2020 Confirmed reviews ALL

Music from fat Greek restaurant kept us awake, bathroom was appalling.

Dear Vanessa Ann H., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will pass on your feedback to the Greek Restaurant for their consideration. If this occurs in the future, we ask that you please call the hotels emergency number so the Duty Manager can action the matter immediately. Sorry for any inconvenience caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Poor

Customer review rating 2.0/5

Anonymous Business - 21/11/2020 Confirmed reviews ALL

Room smelt of chemicals, shower floor covered in hair and a weird gooey white substance. Absolutely disgusting

Dear Nicholas V., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Well located

Customer review rating 4.0/5

Colin C. Solo - 14/11/2020 Confirmed reviews ALL

It was very convenient for me to stay at Ibis. I have stayed there previously and had no hesitation booking again.

Dear COLIN c., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

An unexpected $100.00 bond - unimpressed.

Customer review rating 2.5/5

Heather B. Families - 08/11/2020 Confirmed reviews ALL

I was charged a bond of $100.00 upon arrival. This was greater than the fee for the room. Also, casually informed that it take up to 10 days to be repaid back onto my card. I work as a front desk/receptionist for a hotel and we do not charge a bond in case the room is damaged. Also, I know the money can repaid the same day of check out and it does not take 10 days.

Dear HEATHER B., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Well priced and friendly staff

Customer review rating 3.5/5

Shaun Solo - 08/11/2020 Confirmed reviews ALL

Been here many times. Simple check in, front desk staff are always friendly and rooms are clean

Dear SHAUN G., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Made to feel welcome...

Customer review rating 4.0/5

Ray K. Solo - 07/11/2020 Confirmed reviews ALL

I have been a 'long stay' guest at ibis Budget Campbelltown since July due to COVID-19 restrictions preventing me from heading back to Beijing. The management and all staff, knowing the stresses of the situation, have done everything possible to ensure that my stay has been as comfortable as possible. The requests that I do make are handled immediately and always in a professional and friendly manner. I actually feel like part of an extended group of friends. The room is clean, comfortable and well serviced. Throughout the past months and under the obvious restrictions that COVID-19 has imposed, every card has been taken to ensure the safety of guests. I would recommend ibis Budget Campbelltown to anyone looking for affordable accommodation.

Dear RAYMOND K., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

great location

Customer review rating 3.5/5

Steve Solo - 03/11/2020 Confirmed reviews ALL

Good nights sleep, Quiet, Friendly staff, blind on window wouldn't stay down!

Dear Stephen T., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Good stay

Customer review rating 5.0/5

Olivia S. Friends - 29/10/2020 Confirmed reviews ALL

Great customer service, room clean and tidy

Dear OLIVIA, We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

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