ibis budget Campbelltown

ibis budget Campbelltown 3 stars

Customer review rating (ALL Rating) 4.0/5 192 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Budget accommodation centrally located in the heart of Western Sydney

  • Close to Campbelltown sporting, dining and entertainment facilities

  • Private outdoor car parking available on-site at the hotel

  • Fast, free & unlimited WiFi available throughout the hotel

  • Easy access to M5 freeway, linking Greater Sydney and suburbs

Hotel location

ibis budget Campbelltown

3 Rennie Road
2560 CAMPBELLTOWN
Australia

Telephone +61 2 4628 7340

Fax +61 2 4628 7350

Contact email

  • By plane

    SYDNEY AIRPORT At 41km / 25.48 miles

  • By train

    LEUMEAH RAILWAY At 0.7km / 0.43 miles

GPS:-34.048223, 150.82695

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast Non contractual photo

Our accommodation(s)

Contemporary in design, each the of 72 guest rooms at ibis budget Campbelltown is comfortable and functional, offering a relaxed setting for a restful night's sleep. Perfectly suited for guests travelling on business or leisure, each guest room at this mo dern Sydney hotel features a range of accommodation features, including air conditioning, a well-appointed ensuite, opening windows, a TV, an alarm clock, and comfortable bedding in a choice of configurations, including Queen, and Queen with Single bunk.

Our guest reviews

Our guest reviews for
ibis budget Campbelltown

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  192 reviews

TripAdvisor Rating  3.0/5  280 reviews

Good say clean and tidy

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Amazing customer service

Dear EMILY A., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

Well located and staff are really friendly

Customer review rating 4.0/5

Robbie Families - Confirmed reviews ALL

The room and building is a bit old but i wasn’t expecting so much with the price. The staff are really nice the and room was clean though plus it is well located.

Dear ROBBIE S., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

Felt like home

Customer review rating 5.0/5

Shane B. Solo - Confirmed reviews ALL

After a long stressful day. When I finally arrived at my room it felt I was home. The staff here are unbelievably friendly & welcoming.

Dear SHANE b., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

Convenient location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Off street parking, clean room, friendly welcoming

Terrible

Customer review rating 0.5/5

Ruby Families - Confirmed reviews ALL

Rooms were not clean, the bedding and linens seemed to have not been changed and dirty

Dear Ruby T., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

well located but ugly

Customer review rating 3.0/5

T Families - Confirmed reviews ALL

all staff were lovely, location was exactly what we needed but the bathroom had no sink and was quite disgusting so we drove all the way home before we could go out again because we all refused to use the shower. probably most disappointed that the sink wasn't in bathroom, very unhygienic. the room was otherwise fine.

Dear TERESA P., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

It's ok

Customer review rating 3.5/5

Owen Solo - Confirmed reviews ALL

Cheap. Cheerful staff. It's ok

Dear OWEN P., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

Close to Leumeah station

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Stayed here to go to the caravan and camping show at Rose Hill. Easy journey with 2 trains and 1 bus.

Dear HEATHER B., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

Backpackers have better rooms

Customer review rating 1.0/5

Benjamin E. Couples - Confirmed reviews ALL

Dirty room (previous visitor hair on floor and in bathroom, small cockroach, sheets with blood stain), no basic tea making facilities in room (had a kettle no cups), Aeroplane bathroom, only two pillows, one of the worst mattresses I have slept on, the door to the room was difficult to close (with excessive force being applied) and when checking out noticed other visitors were looked out strangely when asking for clean sheets.

Dear BENJAMIN E., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

Good budget accomodation

Customer review rating 4.0/5

Ted R. Couples - Confirmed reviews ALL

Good helpful Staff

Dear Edward R., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

Customer review rating 2.0/5

No N. Solo - Confirmed reviews ALL

Was only one night but sorry I wont be back. Even as an Ibis Hotel I was disappointed. To the point where I left at 7.30am without even a shower as it was a bit ??

Dear JOSEPHINE D., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

well located with plenty of places to eat

Customer review rating 5.0/5

Mr B. Solo - Confirmed reviews ALL

stay here often , always a pleasant stay, very welcoming staff who go out of their way to help you in any way

Dear DANIEL B., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

Close to where I needed to be.

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Very Basic accommodation.

Dear PETER W., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

Well located

Customer review rating 4.5/5

Darren Families - Confirmed reviews ALL

Come and go as you please best option for me

Dear DARREN C., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Comfortable and safe

Customer review rating 5.0/5

Cameron W. Solo - Confirmed reviews ALL

Extremely friendly staff , siper helpful and couldnt have been better. Clean and accessable with heaps of parking.

Dear CAMERON W., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

Just for the staff...

TripAdvisor rating 3.0/5

Ned_in_China TripAdvisor review

The staff at ibis Budget Campbelltown were the main reason that the stay was bearable. There is nothing wrong with the facilities and they are as you would expect in a budget hotel. I was in-house from July 1st 2020 until February 11th 2021. Management and staff made every effort throughout my stay to make sure that I had everything that I needed and they were working under COVID-19 restrictions for the entire time that I was in-house. To Jim, Teuila and the rest of the staff, a big thank you.

Many thanks Ray, it was a pleasure having you here. Ill pass on the feedback to the team. The hotel feels very empty without your big personality. We are glad you got home safely, best of luck with everything and thank you for staying with us. Regards, Jim McGrath General Manager

Good property for couples

TripAdvisor rating 3.0/5

danisharyan Families - TripAdvisor review

The property is clean but good staff. But it is not a good choice if travelling with family. Car park if free and close to restaurants and some key tourist places. I did not try the breakfast but its a cold one. No lift so you have to carry things through stairs.

Budget but name, Budget by nature

TripAdvisor rating 3.0/5

colinus Couples - TripAdvisor review

We stayed two nights. The room was comfortable. Bathroom was so small there was no room for a sink which was at the back of one of the beds. We paid $1.00 for Breakfast when we booked the room. This was overpriced. They do not cater for Gluten Free in any way. At least we got our $1.00 worth in coffee. The blind in our room was broken and had to be wedged into the frame to hold it down. It is very much the luck of the draw with the rooms. We supplied our own breakfast on the second day and as we sat eating it we listened to each person complain about their room as they checked out.

Good budget rooms.

TripAdvisor rating 4.0/5

Go20742852197 Solo travel - TripAdvisor review

Hotel is always clean and staff are friendly. Could do with some more power points especially near the bed but other that the rooms are fine for a budget hotel. For the price don't go in expecting 5 star and you won't be disappointed.

Disappointed

TripAdvisor rating 1.0/5

G1229IMwendyh Couples - TripAdvisor review

Are that this is a"budget" hotel, but it was less then budget. The location was convenient for our purpose, however I would never go back again. We'r had breakfast included, but the facilities left a lot to be desired so we had breakfast elsewhere.

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