ibis budget Frankfurt Offenbach Sued

ibis budget Frankfurt Offenbach Sued 1 star

Customer review rating (ALL Rating) 3.9/5 132 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Free wi-fi throughout the hotel, including your room

  • Free car park at the hotel

  • Vending machine with drinks and snacks in the hotel

  • Conveniently connected to the A661 motorway, Taunusring exit

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Frankfurt Offenbach Sued

Sprendlinger Landstrasse 175
63069 OFFENBACH
Germany

  • By plane

    FRANKFURT At 14km / 8 miles

  • By plane

    FRANKFURT At 14km / 8 miles

  • By train

    OFFENBACH At 1km / 0 miles

  • By train

    OFFENBACH HBF At 1km / 1 miles

GPS:50.085064, 8.745338

Exhibition centre

  • MESSE FRANKFURT 12 km / 7.46 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Breakfast Non contractual photo

Your meetings and events

Room descriptions and layouts

meeting room

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Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis budget Frankfurt Offenbach Sued

100% genuine reviews from our guests

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ALL Rating  3.9/5  132 reviews

TripAdvisor Rating  3.5/5  199 reviews

Good stay and good sleep

Customer review rating 4.5/5

Sabine Solo - Confirmed reviews ALL

All positive. Everything clean and a good night sleep.

Customer review rating 0.5/5

Andy F. Solo - Confirmed reviews ALL

I arrived late (as indicated at check-in) so I had to use the self-service vending machine. The screen / keyboard was so bad that it was difficult to type on, which has meant that I have been charged twice the amount for my overnight stay!! I have written to the hotel about this but have not heard anything. Really bad service / experience

Good overnight stop

Customer review rating 3.5/5

Rob Couples - Confirmed reviews ALL

We arrived around 4.00pm to find check in closed. A self-serve checkin operates through the afternoon, which seemed odd. The checkin did not work, but luckily a member of staff helped us out. Otherwise, we would have been waiting for an hour. The room was basic, but comfortable and clean. The breakfast was limited in terms of choice, but good value. The location is a retail park, near an Aldi and a McDonalds, so not a particularly pleasant area. All in all, a good spot for an overnight stay with no frills.

Dear ROBERT S., We very much appreciate your comments regarding your stay at the ibis budget Frankfurt Offenbach Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

All good

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The room was only equipped with towels and bedclothes for one person instead of two. The extra parking space was not accessible in the night as the code lock was not working with our room code. Breakfast was sufficient

Dear FELTES U., Thank you for taking the time to tell us about your experience at the ibis budget Frankfurt Offenbach Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not clean

Customer review rating 2.5/5

Frans Solo - Confirmed reviews ALL

Very good, friendly check-in! Smell in room, a bit too warm and a carpet that was not clean.

Dear FRANS T., Thank you for taking the time to tell us about your experience at the ibis budget Frankfurt Offenbach Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Uncomfortable

Customer review rating 1.5/5

Mrs. P. Families - Confirmed reviews ALL

2 nights, terrible sleep due to rock hard mattress. The only place to sit was an equally hard wooden chair. On the positive side the staff were very friendly and kind.

Gut

Customer review rating 5.0/5

A.p Business - Confirmed reviews ALL

Too

Lieber A.P, Vielen Dank für die tolle Bewertung! Bis bald. Mit freundlichen Grüßen, Nunzio Greco Hoteldirektor

Great location

Customer review rating 3.5/5

Lenka Business - Confirmed reviews ALL

Very good location (closed to the motorway) good services around (Mc Donald's, petrol station, Lidl). Room was good for it's price, but as it was two of us traveling we would have appreciated two blankets and two towels instead of one (luckily we've brought a doggie blanket which we used and share the towel)

Dear Lenka, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. More towels and blankets are available on request at any time on the reception.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nunzio Greco General Manager

Conformable and well located

Customer review rating 4.5/5

Tony Business - Confirmed reviews ALL

I booked late but that was no problem. It was close to the autobahn and easy to find. The room was like other Ibis Budget Hotels and was clean and well prepared. The hotel was conveniently located close to a gas station and a Aldi supermarket.

Basic but clean

TripAdvisor rating 4.0/5

wim v TripAdvisor review

The room was clean, but basic. Auto check-in was easy, even as it was our first time Breakfast was also basic, but well worth the €7,5. Staff was friendly. Would recommend for one night. Nothing much going on in the area though

Poor Late Night Customer Service

TripAdvisor rating 3.0/5

AndresBLCCS Couples - TripAdvisor review

Arrived at 00:00 hrs to the hotel and the check in machine got stuck after I introduced my credit card. I called the remote customer service thru an intercom and a lady told me someone would come in five minutes. Half an hour passed, machine still stuck and I called again, and the same person told me that she could not do anything else and that I better go to another hotel. I told her that that was not an appropriate answer and her reaction was to say good bye and hanged up the call. After one hour I retried, she told me she would call the manager again and hanged up immediately. The manager finally showed up and after 1hr 15min I got checked in manually. The "manager" was totally slept, I can understand, but the response from the customer service representative was totally rude and unacceptable. The "manager" explained to me the situation, also weird, but I could understand, and even gave me a free coffee in the morning. Net, people without real customer service spirit should be doing something different to avoid killing your business. I will not go to this property again and I will avoid your budget system trying some other franchise.

Nope, not for me.

TripAdvisor rating 2.0/5

sdresch Business - TripAdvisor review

Had a rough night, 2 people got into a fight and were slamming doors at 1.30am. Fell asleep, again, at 3 am someone knocked on my door. Lady at the reception desk didn’t care. Also: restricted parking in the back, no code was given, so had to park my truck on the street. Never was a great hotel, but it has gotten worse, so bad actually, that I am sending my first ever review of a hotel after 20 years of traveling the world...

Consistently & predictably great

TripAdvisor rating 5.0/5

tobyholland Families - TripAdvisor review

We always use Ibis on our roadtrips - and this branch is one of our favourites, as it always ticks every box - one of many reasone we use Ibis, and why we keep returning to this branch itself - highly recommended.

Short stay on Offenbach

TripAdvisor rating 4.0/5

rogerbK3528ZH Business - TripAdvisor review

An excellent option for an overnight stay. Accomodation comfortable and the air conditioning when the outside temperature was 42 Celsius was vital. Good breakfast but the gluten free options were sparse.

Worst Ibis Budget I've ever stayed!

TripAdvisor rating 1.0/5

lcl1970 Families - TripAdvisor review

If Ibis Budget brand has an international standard to follow, the Ibis Budget Frankfurt Offenbach Sud should be pulled down! Old, dirty, unsafe (a rail screen "protecting" the restaurant area makes it seems like a jail!), ramshackle (the elevator fits only one person with his own luggage at a time!), in a few words: THE WORST Ibis Budget I've ever stayed in my hole Le Club Platinum Member's partnsership.

One Night stay

TripAdvisor rating 4.0/5

Alex S Business - TripAdvisor review

Room excellent . Took a while to access room as arrived at 1450 hrs before reception opened ,but after a while managed to check in! -the auto check in was a bit complicated for an oldie like me! Would have been useful to have info/directions/street plan of local restaurants rather than just McDonalds opposite as choice.

I like Ibis hotels

TripAdvisor rating 5.0/5

Wicilma O Couples - TripAdvisor review

Pretty good.In general the Ibis Hotel I stayed are pretty good and this one was not different. Quiet, clean and good location, even if it is far there are always public transports nearby. And this one was surprisingly good, I was expecting a lot of noise but it surprised us a lot. No noise at all.

Do not check in online!!!

TripAdvisor rating 1.0/5

Mar T Business - TripAdvisor review

Checked on line 1 day before arriving, my bill was 275eur but was charged for 390eur on my credit card?! When arrived in hotel at 8PM i find out that my reservation was cancelled??? Receptionist could not find reason, but he said i must pay again if i want room!!! I was lucky that there was still a room available. ...and after 7 days of returning home i did not get my funds back on credit card!

Very low quality

TripAdvisor rating 1.0/5

georges69-34 Business - TripAdvisor review

I've been at this hotel for price reasons, and this is a low price hotel, even too expensive for what we have. Very noisy. Uncomfortable rooms, near a traffic road! my bags were searched I will never come back!

Excelent

TripAdvisor rating 5.0/5

IoanNitu Couples - TripAdvisor review

It is a good location. Easy to acces from autoroad. Close to a McDonald's and other shops. Parking free in front of the hotel. WiFi signal is weak iside the room but good infront of the hotel. Next to the aeroport.

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