Novotel Sydney Olympic Park Hotel 4 stars

Customer review rating 4.2/5 10,482 reviews

ALLSAFE approved hotel

Novotel Sydney Olympic Park
See on a map
+ 11 Services

Hotel extras

  • 24 hours concierge, reception & room service

  • 12 meeting and event spaces with underground parking

  • Dining options ranging from upscale restaurant to contemporary pub dining

  • Complimentary wireless internet

  • Laundry service and valet parking available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool Paying
  • Fitness centre (nearby)
  • Other sports activities
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 17 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 sydney olympic park
australia

Tel: +61287621111

Fax: (+61)2/87621263

  • N W From Strathfield Station :  403 Homebush Bay

  • North East from Lidcombe Station :  401 Olympic Park

  • By plane

    SYD KINGSFORD SMITH At 21km / 13.05 miles

  • By boat

    SYDNEY OLYMPIC PARK WHARF FERRY At 1km / 0.62 miles

  • By train

    OLYMPIC PARK RAILWAY STATION At 0.2km / 0.13 miles

  • By train

    PARRAMATTA RAILWAY STATION At 6km / 3.75 miles

  • By train

    SYDNEY OLYMPIC PARK TRAIN At 0.1km / 0.06 miles

GPS :-33.848556, 151.067505

Congress centre

  • SYDNEY CONVENTION & EXHIBITION 17.0 km / 10.63 mi

Your meetings and events

With a superb Sydney location, an extensive array of conference facilities and a dedicated Conference Concierge, Novotel Sydney Olympic Park is a superior choice for Sydney events. As a Sydney conference centre, the hotel features 12 flexible event spaceswith the capacity to accommodate 15 to 500 delegates. Event spaces can be arranged in a variety of configurations to suit all kinds of events, from small seminars and boardroom meetings, to large company meetings, trade shows and gala dinners. Guestsorganising an event at the hotel can make use of the pre-function and breakout areas, the terraces, Boulevard Brasserie & Bar and The Brewery. A range of partner entertainment packages, Sydney tours and team building activities are also available.

Room descriptions and layouts

17 

meeting rooms

From 1 to 510 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Meeting room

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • Airconditioned meeting room

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Perfect for business or leisure travel, Novotel Sydney Olympic Park offers a range of accommodation, including Superior, Terrace and Executive Spa Suite options. Guests searching for hotels in Sydney Olympic Park can enjoy a variety of in-room facilities, such as cable and WIFI Internet access, a TV with cable channels, and 24 hour room service. Each room is tastefully appointed, featuring contemporary décor, a modern ensuite and a large work desk. Many rooms feature striking parkland or city views.

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Superior Room 2 Double Beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Superior Room 1 King Bed City View

  • Max. number of persons: 2
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Superior Room 1 King Bed and Balcony

  • Max. number of persons: 2
  • Views: Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

THE BREWERY

Type of cuisine: Bistro

Complete entertainment venue with a bar and bistro, indoor and outdoor seating, and live entertainment every Friday night. The bistro menu offers a choice of finger food to burgers, fish, steaks and salads. Children's meals are also available.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday Closed

BOULEVARD BRASSERIE

Type of cuisine: International

Innovative a la carte menu for dinner overlooking Olympic Boulevard with floor to ceiling windows and alfresco dining. Choose to wake up to Novotel's fresh breakfast offering barista coffee, bakery fresh bread, organics and fresh juices.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

BOULEVARD BAR

In the Boulevard Bar, the setting tranquil, the ambience casual. For signature cocktails, a shared nightcap or light meal, this popular meeting point is ideal

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

THE BREWERY

Complete entertainment venue with a bar and bistro, indoor and outdoor seating, and live entertainment every Friday night. The bistro menu offers a choice of finger food to burgers, fish, steaks and salads

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Sydney Olympic Park

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

10,482 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,505 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Spacious room with good views and fast lifts.

Customer review rating 3.5/5

Jennifer P. Couples - 17/06/2021 Confirmed reviews ALL

Room service pizza was the nicest we’ve eaten. Comfortable bed and pillows. Bathroom door squeaked, needed some WD40. Milk provided was stale, coagulated in my cup of tea. Arranging the (expensive) parking was not well explained so exit first day was annoying, had to pay with cc then see receptionist on return to fix payment. Lift required key card to be inserted upside down, which another resident told us, not reception, couldn’t get off the ground to start with! Lovely bar area, good selection of drinks, comfortable seating and huge tv. Pity it only shows Rugby League.

Customer review rating 3.0/5

Danny M. Couples - 17/06/2021 Confirmed reviews ALL

Motel is in need of a bit of a refurb. We were on level 8 and it appeared a bit dingy. There was a linen trolley parked at the end of the hall for the three days and didn’t appear to move. Cleanliness was down a bit and even tissues in bathroom hadn’t been replaced and four tissues were stuffed into the top of the box instead of a new box being put in.

Excellent service in Novotel Olympic Park

Customer review rating 5.0/5

Jana Families - 16/06/2021 Confirmed reviews ALL

Everyone was very helpful and professional at Novotel Olympic Park. All reception cystomer service Philippa, Vanesa, Alex and other names i can’t remember. I think if I remember correctly name Nat in reservation was very helpful. Than people in restaurant Andrew, Erica and all other people serving us with very high standard of service accommodated all our family with the table and delicious food and desert. Thank you to Novotel organised welcoming champagne and chocolates for our universally and gift bags fir our grandkids. Thank you to Novotel Olimpic park

Customer review rating 3.5/5

Lily Families - 15/06/2021 Confirmed reviews ALL

I travelled in for the night with my young daughter. All in all it was a nice night. There was just a couple of things that I would like to note. The first was that all the staff kept presuming that I was staying in the Ibis "checking into the Ibis?" "Staying at the Ibis tonight". Please don't get me wrong, there is nothing wrong with this Ibis- however- as we were staying at the Novotel I felt that it was a bit presumptuous that we were staying at the Ibis and no matter who comes in, I don't feel that these were the appropriate ways of asking where we were staying. Secondly, the room we were in was lovely. But one slight suggestion I would add if I could is the curtains. As I sat on the lounge and looked over, there looked to be blood all over the drapes. Soon realising that it was in fact the design of the curtains. Its quite off putting. Breakfast also on the Sunday morning was what I could only describe as chaos. There was only 1 lady who was seating people and she was also clearing the tables. The water jug was empty and I had to ask twice for my daughter to have a glass of water from the waitress. Also the coffee took over half an hour to be delivered to my table by then my breakfast was already finished.

Great venue for a short stay

Customer review rating 4.0/5

Mark Couples - 15/06/2021 Confirmed reviews ALL

Mostly good. Staff were friendly and check in easy. Parking underneath building with direct access to room. Rooms are of a good standard although the hallways look a bit old. We only had a drink downstairs before going out but that was nice venue. Only downside was the bathroom had not been cleaned properly - pointed it out to reception (with a photo) who said they would look into it.

Well located hotel

Customer review rating 3.5/5

Matthew F. Business - 15/06/2021 Confirmed reviews ALL

Great service from the reception staff. Room just a bit dated

Well Located

Customer review rating 3.5/5

Louise Couples - 15/06/2021 Confirmed reviews ALL

Had originally booked at the Pullman but was changed to The Novotel. Parking - Can not fault the staff that were in the carpark greeting you, taking details and parking your car. Reception - The lines were very long at check-in, while there were plenty of team members at the desk only three were serving people, I waited 15 mins in the line. Lifts - These can be very slow during busy periods so allow extra time. Room - Our room was a little disappointing we were apparently upgraded to a city view room. The room was visibly clean, an odd shape. There was a mark on the walls, looked to be from a food spill. The sheer curtains covering one of the windows look like it had shrunk in the wash and left a big gap from the bottom of the waist height window. Bed was uncomfortable, well worn on my side of the bed. Pillows were also very lumpy and hard. House keeping also left the trolley full of towels and sheets outside our room for the duration of the stay. Location - Fabulous location if you are attending an event at Sydney Olympic Park, within walking distance of the stadium and arena. Check out - This was a much quicker experience. Overall it is a a great hotel location wise, it is looking very tired and could do with a revamp.

Convenient location

Customer review rating 4.5/5

Angela Families - 15/06/2021 Confirmed reviews ALL

When ever I’m staying in Sydney, I will stay at the Novotel if there is a room available. The location is convenient, the rooms are a reasonable size and the staff are lovely.

Well located.

Customer review rating 1.0/5

Kylie F. Families - 15/06/2021 Confirmed reviews ALL

Book a room with two double beds Something happened and room I booked way in advance was not available and I was given an upgrade without even asking. Did not feel like an upgrade as my teenage daughter slept on sofa bed which was so uncomfortable I tried laying on it. Also it meant with couch out as bed we couldn’t move around the room properly and hit our shins trying to get to kitchen area. Spa did not compensate for a comfy bed. We were also only given one blanket for her and it was not warm enough she slept in beanie and extra clothes. Not sure id stay again. When checking out I was asked did I want a receipt and I said yes. I was then told printer was not working and one would be emailed out, she then asked my email which the one she had was not mine or anything like mine so she entered mine and I still have not received receipt.

Great location friendly staff

Customer review rating 4.5/5

Renee C. Couples - 15/06/2021 Confirmed reviews ALL

Great food and drinks and service was amazing.

"Shocking" Stay

Customer review rating 1.0/5

Chris L. Business - 11/06/2021 Confirmed reviews ALL

On my most recent stay I was zapped by the power point while plugging in my lap top which then cut off power in my entire room. I went down to reception to explain what had happend at approximately 10 PM and the woman on reception apologised and was going to leave it at that until I asked to be moved rooms as I was concerned for my safety. She agreed to find me another room but said I will have to moe myself which I did only to find the room I was moved to was not of the same quality of the room I was in previously. This is understandable as there may ot have been many options available however the next day on checking out I mentioned it and no discount on the room was offered. I explained that I stay at the novotel every month for work as I have for the past 5 years because the service is usually so good and the rooms are great, however I would like to see some decent compensation for the following. - putting my safety at while I am away from my family with faulty switches ( I have never been zapped anywhere before ever I didn't even know it was possible. ) - Downgrading my room and not offering any discount. The team on the reception where friendly enough and I know its not there fault that there was a faulty switch but I wasn't left with the impression that safety is taken very seriously which was disappointing as I stay there so frequently.

Convenient Location

Customer review rating 3.5/5

Bryan J. Couples - 10/06/2021 Confirmed reviews ALL

Short Stay overnight Staff we’re all friendly and helpful

Nice room

Customer review rating 3.0/5

Rachel Business - 10/06/2021 Confirmed reviews ALL

It was ok - ate at the restaurant, stayed in a nice room.

Professional and Outstanding Service from Staff.

Customer review rating 4.5/5

Alvin D. Couples - 08/06/2021 Confirmed reviews ALL

From the time we checked in till the time we checked out, staff in the hotel from reception to housekeeping was helpful and obliging.

Dear Alvin D., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamiin Malkoun Assistant Front Office Manager

Fantastic stay

Customer review rating 5.0/5

Anonymous Families - 08/06/2021 Confirmed reviews ALL

well accomodating

Dear Hayley L., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamiin Malkoun Assistant Front Office Manager

Easy and convenient

Customer review rating 5.0/5

Heidi Families - 07/06/2021 Confirmed reviews ALL

Staff were extremely friendly

Dear Heidi M., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamiin Malkoun Assistant Front Office Manager

Staff were the asset. Their willingness to assist beyond expectations and is a seller for your hotel.

Customer review rating 3.0/5

Melody H. Business - 07/06/2021 Confirmed reviews ALL

The rooms are in need of an upgrade....looking their age, shabby and drab. Lighting was really poor in the room and especially in the bathroom. From a female perspective good lighting in the bathroom is a must for make up etc. Balcony was uninviting and rooms could do without these...make the room bigger would be my suggestion. Foyer and bar area very nice and again the staff went above and beyond to make me feel that nothing was a bother. I would return because of the staff not because of the rooms.

Dear Melody H., Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benjamiin Malkoun Assistant Front Office Manager

Comfortable and convenient

TripAdvisor rating 4.0/5

Christineaf1955 12/04/2021 TripAdvisor review

This is perfectly located next to Sydney Olympic Park. Beds super comfortable and a great shower. Perhaps the staff should communicate better, re late check out, which I had arranged the evening before and then mentioned to reception on my way past at 11 am. Other than that no complaint.

Dear Christine, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Novotel Sydney Olympic Park

Always a great place to stay

TripAdvisor rating 5.0/5

tinaw500 Business - 10/04/2021 TripAdvisor review

From the moment we arrived staff were friendly and helpful. Benjamin front of desk is excellent so good at his job he went out of his way as soon as we arrived until we left. Vincent in the restaurant was also very good to us. The rooms are big enough with nice views of the park or stadium and are quiet.

Dear Tina, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Novotel Sydney Olympic Park

A disappointing experience

TripAdvisor rating 3.0/5

michelleT7923PT 05/04/2021 TripAdvisor review

Tried calling the hotel on our way there for 1.5 hours but no answer. Reception staff were lovely at check-in. On our floor we were surprised to find a mix if random bits & pieces all over the floor... an office chair, a random exercise bike, buckets. The lock on our bedroom door wouldn't lock. At dinner once we'd had a seat, we waited almost an hour before we had to ask someone to come and take our order. We then had a tall red head slump over and say "Are you ready to order or what?" He was completely unprofessional and unfriendly. Food then tool a long time to arrive. "Buffet" breakfast the next day was a disaster... the food was roped off and the wait staff served your food from the buffet- the line up was horrendous and considering most people were there for a swimming race or the Easter show it would have made everyone late. No value for money either as the lineups discouraged you from bothering to go for more.

Dear Michelle, Thank you for taking the time to tell us about your experience at the Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Sydney Olympic Park

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby