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ibis Wien Messe Hotel 3 stars

Customer review rating 4.4/5 1,784 reviews

ALLSAFE approved hotel

ibis Wien Messe
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+ 17 Services

Hotel extras

  • ALLSAFE certified hotel

  • Direct connection to the airport only 400 meters away

  • Free time activities within walking distance (Prater, Danube Island)

  • Conference centres in the vicinity (Messe Wien / Austria Center Vienna)

  • 24/7 free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Wien Messe

Lassallestrasse 7a
1020 vienna
austria

Tel: +431217700

Fax: (+43)1/21770556

Check-in from 15h00

Check out up to 12h00

  • BUS :  11 A VORGARTENSTRASSE

  • BUS 11 A :  BUS 11 A VORGARTENSTRASSE

  • S1, S2, S3, S15 :  S1, S2, S3, S15 PRATERSTERN

  • TRAM 21 :  TRAM 21 PRATERSTERN

  • U1 :  U1 PRATERSTERN

  • TRAM :  21 PRATERSTERN

  • By plane

    BRATISLAVA IVANKA At 71km / 44.12 miles

  • By plane

    VIENNA SCHWECHAT At 20km / 12.43 miles

  • By car

    A2 => A23 At 3km / 1.86 miles

  • By car

    A22 => A23 At 3km / 1.86 miles

  • By car

    A23 EXIT HANDELSKAI At 3km / 1.86 miles

  • By train

    WESTBAHNHOF At 6km / 3.75 miles

  • By train

    WIEN HAUPTBAHNHOF At 6km / 3.73 miles

GPS :48.222141, 16.397822

Companies

  • BANK AUSTRIA & C HQ 0.4 km / 0.25 mi
  • OMV HQ 0.5 km / 0.31 mi
  • Telekom Austria HQ 0.3 km / 0.19 mi

Hotel services

BAR Non contractual photo

Our bar is always there for you, serving drinks and refreshments, hot drinks and delicious food 24 hours a day, with crisp panini in five tasty variations, also available for takeaway!

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 158 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 8 connecting rooms
    • 158 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • English
    • French
    • German
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Public Parking garage Additional charge
    • On site
    • Public

Our accommodation(s)

The ibis Wien Messe has 158 soundproofed rooms with revolutionary Sweet Bed by ibis beds. Here you sleep undisturbed & enjoy high sleeping comfort. With AC, desk, flat-screen TV and free WiFi.

Our guest reviews for
ibis Wien Messe

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,784 reviews

TripAdvisor Rating 4.0/5

1,509 reviews

clean - rooms - but very small bath room

Customer review rating 4.0/5

Peter M. Families - 07/09/2021 Confirmed reviews ALL

friendly people

Sehr geehrter Herr M., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Wien Messe. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Gerhard Tuschetschläger General Manager

Good for the price

TripAdvisor rating 3.0/5

DayTrip40996704015 29/08/2021 TripAdvisor review

Nice view on the pratter park attractions. Close to park and underground station to reach city center in 10 minutes. Clean room. The corridor and stairs are old dated due to previous destination of building. Do not give impression of a hotel and safety. Expensive parking, 14 euros/day. No carpet on the floor and no slippers available.

Dear Guest , thank you for taking the time to tell your feedback after your stay at Ibis Wien Messe. Your feedback is very important to us, so we can improve the points you mentioned. We hope to welcome you again in our hotel Sincerely, Gerhard Tuschetschläger General Manager

Perfect

Customer review rating 5.0/5

George H. Solo - 17/08/2021 Confirmed reviews ALL

Very nice and good service.

Dear George Mihail H., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Good location, good stay

Customer review rating 4.5/5

Mr Solo - 15/08/2021 Confirmed reviews ALL

Conveniently located hotel. This chain has a consistent quality, I always know what to expect.

Dear Miroslav R., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager
Customer review rating 4.5/5

Andrei M. Solo - 10/07/2021 Confirmed reviews ALL

everything was great, check in was fast and breakfast server was very nice and welcoming. the only disappointment was housekeeping entering room without knocking at 9am on both days.

Dear Andrei M., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will speak with the responsible from the Housekeeping. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager
Customer review rating 4.0/5

Maria T. D. L. Solo - 20/06/2021 Confirmed reviews ALL

The room is spacious for one person and the area is very quiet. I can not say more.. I am satisfied. Thank you

Dear Maria De L., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

A good stay as always

Customer review rating 4.5/5

Ian Business - 22/11/2020 Confirmed reviews ALL

Enjoyed my stay and impressed with the way the staff dealt with the difficult situation of COVID and the lockdown that was in place.

Dear Ian M., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

All staff were helpful

Customer review rating 5.0/5

Brian O. M. Solo - 18/10/2020 Confirmed reviews ALL

Friendly staff from the top down to the cleaning people

Dear Mr. O M., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Great experience.

Customer review rating 4.0/5

E. Friends - 16/09/2020 Confirmed reviews ALL

Easy check in and check out. No issues at all. The air conditioner was not really cold but that was the only thing.

Dear Mr. E., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience with the air condition did not meet your expectations; please allow me to express my sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Well located but rude staff

Customer review rating 2.0/5

Ignasi Families - 28/07/2020 Confirmed reviews ALL

Old fashioned rooms and rude staff.

Dear Meritxell P., Thank you for taking the time to tell us about your experience at the ibis Wien Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger General Manager

Great option

Customer review rating 4.5/5

Andrei M. Solo - 12/07/2020 Confirmed reviews ALL

Everything was great, the room was big and clean. Nice breakfast. Staff (FO, breakfast) could be a little more polite :)

Dear Andrei M., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

February in Vienna

TripAdvisor rating 4.0/5

RAPB67 Business - 17/02/2020 TripAdvisor review

Once again I stayed at this hotel for a few nights whilst in Vienna on business. As usual it was quiet and the service was good. My one criticism is that breakfast is relatively expensive for what you get, because I would pay the same amount for breakfast at London Heathrow Airport and have a much more choices about what I ear, particularly cooked food. Having said that, the hotel is very convenient for public transport as the Prater Station is a few minutes walk away and it is as quick to use the local S-Bahn service as the Airport Train and a fraction of the price.

Dear Guest, thank you for taking the time to share your feedback. I am sorry that your experience regarding our buffet breakfast did not meet your expectations; please allow us to express our sincerest apologies. We hope to welcome you again soon in our hotel! Sincerely, Gerhard Tuschetschläger General Manager

Straightforward, clean, comfortable and good staff

TripAdvisor rating 4.0/5

ChrisE_LA1 Business - 11/02/2020 TripAdvisor review

This is well located for the main business areas of Vienna and the city centre. There is nothing pretentious, but it was all as I expected. In fact, surprisingly convivial. I would definitely use it again. A special mention of Filip who was a master of customer service at the bar late one evening - professional but hospitable. Good job my friend.

Dear Guest, we very much appreciate your comments regarding your stay at the Ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Filip. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Pleasant

Customer review rating 4.0/5

Joao C. Business - 30/01/2020 Confirmed reviews ALL

Staff five starts. Spacious rooms, WC getting old.

Dear Joao C., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Great value for the money

TripAdvisor rating 5.0/5

ileanad66 Friends getaway - 15/01/2020 TripAdvisor review

We arrived at the hotel at around 10 am and we were given the rooms on the spot. This was a great thing because we just left the luggage and headed directly to the city center. The rooms were very clean and warm. The bed was very comfortable and the rooms were very quiet. Breakfast was great as usual. The staff was very polite and ready to help. I have been staying at this hotel for 4 years and I keep going there with the same pleasure.

Dear Guest, we very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Gerhard Tuschetschläger General Manager

My regular hotel!

TripAdvisor rating 4.0/5

t_pavluk Business - 24/11/2019 TripAdvisor review

With a great surprise found 4 TV channels on Russian!!! Spent some time watching my favourite programs!!:)) The hotel itself was simple and cosy at the same time! I love to stay here! One dislikely point is absence of a refrigerator!:( I prefer to have cold drinks next to me in a room!

Dear Guest, thank you for your kind feedback! We are happy that you have enjoyed your stay and hope to see you again very soon. Sincerely, Gerhard Tuschetschläger General Manager

Not up to standard

TripAdvisor rating 2.0/5

littletravelin Couples - 31/10/2019 TripAdvisor review

I have experienced some issues with my staying @ Ibis WIEN Messe: - Kind of unfriendly front desk staff (one person of them) - unclear single/double policy:are they different from other Ibis? They say "all the Accord are the same“ as far I know pricing is for room if it is without breakfast - They wrote down the number of my credit card without my consent, that's UNCOMPLAINT of GDPR - Breakfast is regular - I booked a "signature room" but it was a standard room with some stickers. I also send an e-mail at Accort customer service during my staying but I dindn't get any answer yet. Fortunately, this never happened before at Accors hotels, but I wonder if it would happen from now. Thanks and regards, Giuseppe Caprara

Dear Guest, thanks for you feedback after your stay in our hotel! We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. The pricing is per person. It depends how many persons are gonna stay in the room (1 or 2 persons). Due to legal requirements for fire safety, great changes to the room are not possible. For payment guarantee a credit card number or a prepayment on the of check in is required. To prevent to show your credit card as payment guarantee, we recommend to pay in advance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger General Manager

Nice hotel for business trip in Vienna.

TripAdvisor rating 3.0/5

joseluisgutierrvilla Business - 07/10/2019 TripAdvisor review

The hotel is just two metro stops from VIC. It is very convenient for a business trip, affordable and wifi connection is really good. Dinner options, drinks and breakfast are remarkable. I strongly recommend this hotel for business travellers. The access to the airpot is also easy by metro and then S-bahn.

Dear Guest, thank you for your kind feedback! We are glad that you enjoyed our location of the hotel and hope to see you again in Vienna. Sincerely, Gerhard Tuschetschläger General Manager

September in Vienna

TripAdvisor rating 4.0/5

RAPB67 Business - 09/09/2019 TripAdvisor review

Once again an enjoyable stay at this hotel. From the map it appears to be "out of town", but it is very close to the Prater Park (10 minutes walk) and the nearest Metro station is about 5 minutes walk away. The advantage of this hotel is that it is easy to reach by train from Vienna International Airport (S7 to Paterstien and then walk and it is relatively quiet. Also it provides a good breakfast and a good selection of reasonably priced evening meals are available. I would stay at this hotel again.

Dear Guest, thank you for the great review of our hotel ibis Wien Messe! We are glad that you enjoyed our location of the hotel and hope to see you again in Vienna. Sincerely, Gerhard Tuschetschläger General Manager

Bedbugs in IBIS!!! Du jamais vu!!!

TripAdvisor rating 2.0/5

IrGay Family - 31/08/2019 TripAdvisor review

I booked in advance, for two nights, so, I got a little discount (the final price was as if I stayed at IBIS budget). the room is standard, I asked one facing the yard (otherwise it would be noisy). The breakfast could be better (more choice for the fruits, cereals and pastry). the second day it was an invasion of Italians arrived in a full tourist bus, so, there was no place to sit around. But what stroke me - there were bedbugs!!! We were bitten during night... What stroke me more - when I told it to the reception, they weren't surprised at all... Also, I asked for the fast check-out, but 10 days later and after remind at the client service, I still don't receive an invoice. So, it wasn't a nice stay.

Dear Guest, thanks for your feedback! Fortunately there were no bed bugs in the room. We are sorry that the expierence with the breakfast didn't meet your expections Thanks again for sharing your comment! Sincerely, Gerhard Tuschetschläger General Manager

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