Hotel - Sofitel Philadelphia at Rittenhouse Square
Sofitel Hotel Sofitel Hotel

Sofitel Philadelphia at Rittenhouse Square Hotel

4.5/5 3,992 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 5am to 1am
    • Opening hours : Week-end 5am to 3am

Business services

  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

COMCAST0.2 km / 0.12 mi

Congress centre

PENNSYLVANIA CONVENTION CENTER0.96 km / 0.6 mi

Your meetings and events

Enjoy an ideal location in the midst of Philadelphia's art and culture. Offering two floors of event space, Sofitel Philadelphia is the premier center city venue for downtown meetings and conferences.Enjoy exceptional facilities and impeccable service with more than 16,000 square feet of meeting space.Choose from spectacular venues including the Paris Ballroom, with luxurious amenities and contemporary French cuisine that add sophisticated style to any event.

Sofitel Philadelphia at Rittenhouse Square Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BURGUNDY 22 m2 2 m 0 0 0 0 0
BIARRITZ 51 m2 2 m 40 18 24 24 40
BORDEAUX 51 m2 3 m 40 18 24 24 40
LILLE 52 m2 2 m 20 14 18 14 20
STRASBOURG 57 m2 2 m 40 18 24 24 40
ORLEANS 59 m2 2 m 40 18 24 24 40
DIJON 60 m2 3 m 40 18 24 24 40
TOULOUSE 60 m2 2 m 0 0 0 0 40
CANNES 60 m2 3 m 40 18 24 24 40
NICE 62 m2 2 m 40 18 24 24 40
LYON 65 m2 2 m 40 18 22 22 40
MARSEILLE 104 m2 2 m 0 0 0 0 50
VERSAILLES 104 m2 2 m 60 26 36 34 50
MONTPELLIER 140 m2 2 m 90 36 40 50 80
PARIS FOYER 156 m2 2 m 0 0 0 0 110
PARIS BALLROOM 431 m2 4 m 250 60 60 180 250
    • Videoconferencing
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Fine Cuisine
    • Wedding ceremony
    • Wedding co-ordinator
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our Philadelphia 4-star hotel reflects contemporary French and American style, with an emphasis on comfort. Each Philadelphia luxury hotel room is equipped with WiFi internet access, a fully stocked mini bar, and French bath amenities.

  • 306 rooms
  • 100% non-smoking hotel
  • 20 rooms for people with reduced mobility
  • 150 family rooms
    • Data port in room
    • Turn down service
    • Emergency exit map
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • Web TV
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Internet access via Fiber Optics
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 ALL Rating 15,721 reviews

Our guest reviews for
Sofitel Philadelphia at Rittenhouse Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,992 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Missa Couples - 20/02/2020 Confirmed reviews ALL
« Beautiful hotel with excellent service. »

We enjoyed our stay in the Philadelphia Sofitel. Excellent service. Only drawback was the comfort of the bed. Very nice luxurious bedding but bed itself was hard and slanted down at the head so that your feet were higher than your head.

Joann P. Couples - 19/02/2020 Confirmed reviews ALL
« Lovely stay »

From the minute we entered the hotel we were greeted and felt very welcome. The location is ideal for visiting many of the historic attractions in Philly and many fabulous restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Anonymous Solo - 19/02/2020 Confirmed reviews ALL
« Well located »

The room was great and very clean. For the most part service was excellent.

Michelle V. Business - 19/02/2020 Confirmed reviews ALL
« First class experience »

From the time of arrival, I was treated with first class service. Fast check-in, and received a room on the top floor. Nice welcome letter with a complimentary drink, and I appreciated being texted to ask how my visit was going. The room was spotless and well appointed. Conference food was delicious. Thank you for a fabulous weekend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Sharon P. Families - 19/02/2020 Confirmed reviews ALL
« Room nice. People helpful »

I would stay there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. p., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Anonymous Couples - 19/02/2020 Confirmed reviews ALL
« Great location »

Great location. Very clean hotel. Hotel staff was very nice and accommodating. Romantic hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Rg Couples - 19/02/2020 Confirmed reviews ALL
« Very enjoyable stay »

Our room was clean, spacious, and with a very comfortable bed. The location in the heart of Philly makes it easy to walk around and see the sights. We also enjoyed the room service breakfast - fresh, tasty, and reasonably priced!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Sharon B. Families - 19/02/2020 Confirmed reviews ALL
« Overall good experience except for lost item »

Overall, the experience was great, but once we arrived home, I realized I left a pair of shoes in the room. We only had two bags and the shoes were in neither of them. When I called the hotel the next morning, the security officer said nothing was found. The only place they could be would be in the room, since I wore a different pair of shoes home and they were not in the car.

P.f. G. Couples - 19/02/2020 Confirmed reviews ALL
« Disappointed stay. »

1-Food trays from previous customers left outside our room for hours, had to complain to front desk when we were going out for dinner to remove. 2-I informed concierge by phone the day before arrival that my wife and I were celebrating our 40th wedding anniversary and was told that a complimentary champagne w/ chocolates would be provided. this did not happen. 3-Breakfast at the hotel restaurant was a disappointment. -Long wait -Disorganized hostess & managers -slow service -cold food (food service manager had poor attitude when I complained to him)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for your disappointing experience with us, as this is not a reflection of our standard. I want you to know that I take your feedback very seriously, and I have shared this with our Director of Rooms, as well as Director of Food and Beverage. Please rest assured we are taking the necessary steps to address the issues with the room service trays and the breakfast experience, as well as the oversight with your romance package amenity. We will ensure these issues do not occur going forward. I truly appreciate you bringing this matter to my attention. As a token of good faith, I would like to extend a complimentary future one night stay with breakfast for two included, should you decide to stay with us again. Please do not hesitate to contact me or our Director of Quality and Learning at Ju… and we will be happy to assist with the accommodations. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Angela Bauer General Manager

Samantha L. Couples - 19/02/2020 Confirmed reviews ALL

We love staying at the Sofitel for our annual Auto show trips. Everyone is so nice and everything is always so clean. Everytime we’ve stayed they have offered us an upgrade of some sort which makes our stay 10x more enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Anonymous Couples - 18/02/2020 Confirmed reviews ALL
« My favorite place to stay when in Philadelphia »

this hotel never dissappoints. Rooms are nice, always clean, and reasonably priced. Lobby bar "Liberte" is a great, relaxing lounge for a bite and a drink. Hope to be back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Ta Couples - 18/02/2020 Confirmed reviews ALL
« Very Good »

The suite was nice.

Anonymous Families - 18/02/2020 Confirmed reviews ALL
« Don’t look too closely »

The bed was comfortable which was my wife’s biggest concern. Linens and pillows comfy. Kind of noisy...could hear other guests in their rooms while in bathroom. Also bathroom needed some updating as does Cable TV system.

Boryana G. Business - 18/02/2020 Confirmed reviews ALL
« Amazing facilities, staff, location »

Great service! Customer first attitude and hospitality. Excellent location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Michael A. Business - 18/02/2020 Confirmed reviews ALL
« Great hotel and solid value »

A very quick stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Brian B. Business - 17/02/2020 Confirmed reviews ALL
« Business meeting at this hotel »

Thoroughly enjoyed hotel, everything was really nice, but it didn't seem like any of the thermostats worked, the temperature never adjusted in my room or in our meeting rooms.

Mz. B. Couples - 17/02/2020 Confirmed reviews ALL

We loved our stay last year at Sofitel Philadelphia. Sadly, this year, we found the newly renovated room chairs furniture very uncomfortable. So much so, that we will not be returning due to this. The beds remain very comfortable. We loved all other aspects of our stay- the staff is exceptionally outstanding, housekeeping is perfection, location superb, and so on. Just bumming about the new furnishings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for your disappointment in your room. I want you to know that I take your feedback very seriously and I have shared it with our Director of Rooms. I truly appreciate you bringing this to my attention. As a token of good faith, I would like to extend a complimentary future upgrade to a suite with breakfast for two included should you decide to stay with us again. Please do not hesitate to contact me or our Director of Quality and Learning at Ju… and we will be happy to assist with the accommodations. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Angela Bauer General Manager

Dominique S. Couples - 17/02/2020 Confirmed reviews ALL
« Great stay »

My rooms were magnificent I really enjoyed myself I would definitely recommend this hotel to my friends

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Anonymous Couples - 17/02/2020 Confirmed reviews ALL
« Great service and location but uncomfortable sleeping conditions »

The service (especially the friendliness of all the gentlemen at the front door) was great, as was the location and size of the room. However, the bed was visibly lopsided and extremely uncomfortable. Our room (627) also backed into an alley where garbage trucks created a lot of noise starting around 6 am. The bed in that room really should be fixed. Thank you.

Tom Business - 16/02/2020 Confirmed reviews ALL
« Very comfortable »

* Found the bed comfortable (was glad there wasn't the typical extra undersheet/oversheet to deal with) * Enjoyed extras, bath and chaise lounge * Room service was on time, with good portions and tasty food Only concern was a couple of loose fittings (eg: glass surface of the table), but this wasn't a big deal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

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