ibis Lyon Centre Perrache 3 stars

Customer review rating (ALL Rating) 4.6/5 1,782 reviews

28 Cours de Verdun Perrache, 69002 LYON, France

Hotel extras

  • Downtown

  • Transport 50m away

  • Brasserie Georges nearby

  • Family rooms

  • Bar area and catering

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Lyon Centre Perrache

28 Cours de Verdun Perrache
69002 LYON
France

GPS:45.748487, 4.82806

Telephone +33 4 78 37 56 55

Fax +33 4 78 37 02 58

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

BAR / EN CAS

Visit our bar, a friendly place to meet and relax at any time. Enjoy our 24-hour light catering service and our selection of local wines.

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 50 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,782 reviews

TripAdvisor Rating  4.0/5  1,364 reviews

Quiet and convenient, not scenic

Customer review rating 3.5/5

Percy Families - Confirmed reviews ALL

Friendly and helpful staff, pleasant bar, with good snacks, always open but sometimes have to look for staff. Bedrooms and bathroom roomy but sparsely furnished. No kettle or welcome tray! Overheated for our taste, and controls seemed to make little difference. Comfortable beds. Good breakfast buffet, especially the madeleines! Five minutes to metro/tram station, but through a rather unpleasant concrete jungle - seemed safe even at night though. If going again would look for a more scenic location

Average

Customer review rating 3.0/5

Sam B. Families - Confirmed reviews ALL

When we arrived at 2pm only 1 of 3 rooms were ready. However, the biggest problem was that the room ventilation was not working and the rooms were very hot. Surely this is costing Ibis a lot of energy waste,

Poor Service

Customer review rating 1.5/5

Unhappy G. Business - Confirmed reviews ALL

Dog barking in next door room. No kettle provided despite several requests. No bottle water provided in the room. Had to walk at 2-3am in the morning to buy.

Dear Mr RAJ M., Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am aware that a dog barking is really disturbing and we had some problems to communicate with the dog owners indeed. At ibis hotels, there are no kettles in the room, but you can ask at the bar / reception 24h a day. It's quite a pity that you left the hotel in the night for that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monique Peltzer, Manager.

Excellent location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

N/A

Very stuffy room but c.

Customer review rating 1.5/5

Stuffy R. B. C. Couples - Confirmed reviews ALL

Our room looked new and c. but was too hot and stuffy without air circulation. could only open the window. lack of basic amenities like tissue box, kettle and fridge. could hear the noisy from next door or upper floor during the night.

Dear JOE L., Thank you for taking the time to tell us about your experience at the ibis Lyon Centre Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monique Peltzer, Manager.

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Other web-users rate our hotel

  • 731 reviews 9/10 Location
  • 937 reviews 7.6/10 Room
  • 948 reviews 9.5/10 Service
  • 9 reviews 6.3/10 WiFi
  • 476 reviews 8.4/10 Breakfast
  • 382 reviews 8.8/10 Cleanliness

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