Sofitel Legend The Grand Amsterdam Hotel 5 stars

Customer review rating 4.7/5 8,745 reviews

ALLSAFE approved hotel

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Sofitel Legend The Grand Amsterdam
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+ 25 Services

Hotel extras

  • Certified ALLSAFE by NSF

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • SoFIT
  • Well-being
  • Boat excursionsPaying
  • Bikes rentalPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 19 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX amsterdam
netherlands

Tel: +31205553111

Fax: (+31)20/5553222

Check-in from 15h00

Check out up to 12h00

  • Tram line 4, 9, 16, 24, 25 :  Dam Square

  • By plane

    AMSTERDAM SCHIPHOL At 25km / 15.54 miles

  • By helicopter

    HELIPORT AMSTERDAM At 11km / 6.84 miles

  • By train

    AMSTERDAM CENTRAL STATION At 1km / 0.63 miles

GPS :52.371132, 4.89531

Companies

  • BANK OF AMERICA 1.3 km / 0.81 mi
  • BARCLAYS BANK 5.5 km / 3.42 mi
  • BNP PARIBAS 1.3 km / 0.81 mi
  • BOSTON CONSULTING 7.0 km / 4.35 mi
  • CITIGROUP 23.1 km / 14.35 mi
  • CLIFFORD CHANCE 1.4 km / 0.87 mi
  • DELOITTE 6.4 km / 3.98 mi
  • DEUTSCHE BANK 1.7 km / 1.06 mi
  • JP MORGAN 5.4 km / 3.36 mi
  • MORGAN STANLEY 4.5 km / 2.8 mi
  • NOMURA 4.5 km / 2.8 mi
  • PWC 9.1 km / 5.65 mi
  • RBS 5.7 km / 3.54 mi
  • UBS 1.7 km / 1.06 mi
  • WIEDEN AND KENNEDY 1.0 km / 0.62 mi
Companies

Your meetings and events

Historical settings combined with state-of-the-art technology and bespoke event planning to make your Amsterdam conference meeting or social event a great success. The Grand boasts no less than 19 meeting rooms and banqueting halls.Five of which are listed as historical monuments and were taken into use when The Grand served as City Hall: the Council Chamber, the Burgomaster and Aldermans Chamber, the St. Cecilia and the beautiful First Class Marriage Chamber.The Princenhof, or Prince's Court, dating back to 1578, has 14 conference rooms, including a state-of-the-art executive board room and a special catering room.

Room descriptions and layouts

19 

meeting rooms

From 1 to 320 

attendees

Configuration is not available for these requirements

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  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Audio and video equipment

  • Indoor and Outdoor facilities

  • Video camera

  • Videoconferencing

  • Office

  • Podium

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The 179 rooms including 52 suites offer a harmonious blend of historic and modern stylistic elements of the hotel and are equipped with the advanced technology expected by today's traveller.

SUPERIOR ROOM - 1 Queen Size Bed - Canal View

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

CLASSIC ROOM - 1 Double bed - GARDEN OR CITY VIEW

  • Max. number of persons: 1
  • Area: From 25 m² / 269 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

SUPERIOR ROOM - 1 Queen bed - GARDEN, COURTYARD OR CITY VIEW

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: Garden View, Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

SUPERIOR ROOM - 2 Single beds - GARDEN, COURTYARD OR CITY VIEW

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: City View, Garden View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

LUXURY ROOM - 1 King Size Bed - Canal View

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

FAMILY ROOM - TWO INTERCONNECTING ROOMS

  • Max. number of persons: 4
  • Area: From 60 m² / 646 sq ft
  • Views: Courtyard View, City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)
Rooms

Our restaurants and bars

Bridges

Type of cuisine: International

Fine Dining restaurant Bridges focuses mainly on fish, with a surprising à la carte and Chef's menu (4, 5 or 6 courses). A unique feature of Bridges is the Chef's Table in the heart of the kitchen. Bridges also provides a private dining experience.

Menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ORIOLE

Type of cuisine: Mediterranean

Menu (PDF)

Lunch

11:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE FLYING DUTCHMAN

Non contractual photo

Filled with character, chat and good cheer, the Flying Dutchman brown café offers refreshing draft beers and a range of malts and whiskeys served by knowledgeable bartenders. This relaxed Amsterdam brown café also offers tasty pub food and snacks.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIBRARY 'OR'

Non contractual photo

Afternoon tea by the fire, a coffee and croissant in a deep armchair, books spanning local culture and French design...in this relaxing Amsterdam bar and lobby lounge, Sybille de Margerie's rich color scheme is inspired by the Amsterdam flower market.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GARDEN TERRACE

Non contractual photo

This tranquil canal-side garden terrace and bar, Amsterdam's best-kept secret, is an oasis from the city's bustle. Enjoy delicious drinks, lunch or dinner from Bridges, Oriole or The Flying Dutchman

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Legend The Grand Amsterdam

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

8,745 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,412 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Amazing stay for the special day

Customer review rating 5.0/5

Victoria Couples - 23/02/2021 Confirmed reviews ALL

I booked Luxury room to stay after our marriage registration. We were upgraded to the Junior suite. THe service on every step was exceptional. Check-in was easy, Louis the buttler, was very helpful to show around, and to make some arrangements for us. We were allowed to do a small photoshoot, of course with all COVID regulations, but it was extremely nice from the staff to show us around and open beautiful rooms. The room itself is very luxurios, with a TV in the bathroom, Hermes toileteries, and very comfy bathrobe. The parking was easy with the valet. And Michael, the manager, was also doing great job to make us feel special.

Dear Mrs. G., First of all we would like to congratulate you and your partner once again. It is very kind of you to provide us with your feedback following your most recent stay with us. It is most satisfying to read that you had a fantastic stay again. We will forward your kind words to Michael, Luiz and the rest of the team. Your happiness, after all, remains our biggest concern. It is so rewarding to see you enjoyed all the aspects of your stay, from check-in to check-out. In the meantime, we send you our warmest regards and, once again, much thanks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Stay, as ever!

Customer review rating 5.0/5

Axel H. Couples - 20/02/2021 Confirmed reviews ALL

Warm welcome, Great room, impeccable room Service and friendly staff

Dear Mr. H., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. We are very happy to read that you enjoyed your stay to the fullest! Your feedback is, of course, highly valuable to us -both as a reward and as essential tool to the improvement of our products and services. Our staff will be delighted when I share your survey with them. Please also pass on our thanks and regards to your partner, with whom you stayed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Legendary experience

Customer review rating 5.0/5

Florin D. N. Couples - 14/02/2021 Confirmed reviews ALL

i was in this hotel for the second time, and everything was more than perfect. Beautiful room, highly warm and professional employees,5 stars diner and breakfast, Thank you very much guys ,for sure we will come back soon

Dear Florin Dorel N., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Home at The Grand

Customer review rating 5.0/5

Michiel S. Couples - 02/01/2021 Confirmed reviews ALL

Our stay at Sofitel The Grand was amazing, fantastic and suite 721 is a memory that’s in the book. Whenever we are going to be guests at The Grand we hope that Room Hugo de Goot is available. Our most gratitude goes too the staff, the made us feel like we were there only guests Regards, Willeke&Michiel

Geachte heer S. en mevrouw Huig, Wij stellen uw opmerkingen over uw verblijf in Sofitel Legend The Grand Amsterdam erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Wij hebben uw gasten enquête ontvangen en willen u hartelijk danken voor de genomen tijd en moeite om deze in te vullen. We zijn blij om aan de hoge cijfers af te lezen dat alles naar wens is geweest en we hopen u binnenkort wederom te mogen ontvangen in Sofitel Legend The Grand Amsterdam., en dan hopelijk in onze Hugo de Groot Suite! Ondertussen doen wij u onze hartelijke groeten en nogmaals hartelijk dank. Hoogachtend, Emmy Stoel General Manager

Great location but some small issues

Customer review rating 3.0/5

Tessa Couples - 20/12/2020 Confirmed reviews ALL

We booked The Grand for a night as a staycation in Amsterdam to celebrate our anniversary (very late but had to cancel plans abroad due to Corona) and it is a stunning hotel and great location but we felt that it was slightly dated, service was generally indifferent, not making one feel overly welcome (but not not welcome either, just indifferent) and an automatic address to my husband while I was the one who arranged everything (including payment) has actually made me rather frustrated (pointed this out at check in as that is where the mistake happened and yet emails to my email address now come addressed to my husband!). Dinner and service at the restaurant was amazing though so we would definitely return to Bridges.

Dear Ms Warfvinge, Thank you for taking the time to share your feedback following your recent stay with us. Whilst we are delighted to learn that you enjoyed some aspects of your stay -such as your dinner in Bridges- we are very sorry to read that in other instances we came up short of your rightful expectations. Please rest assured, we take your comments very seriously and have followed up on them with the appropriate department heads. I'd like to profusely apologise for the feeling of indifference you felt at check-in-we strive to deliver unique and memorabe experiences to our guests, and would like them to feel at home- I highly regret this was not so in your case. Furthermore, I can readily understand your frustration in finding that your invoice and e-mails to you have been misaddressed. We have looked in to this and we are happy to provide our humble explanation of these points to you. For your own privacy, we'd prefer to do so by e-mail. Our Guest Relations team is more than happy to hear from you and clarify the situation as much as they can via h2… Of course, I apologise for any misunderstanding and would like to assure you that corrections will be made wherever necessary. As previously mentioned, we aim to provide every guest with a unique, and I daresay heartwarming stay and it assuredly appears that you did not receive this. We would highly appreciate an opportunity to win back your trust and ensure you experience the high level of hospitality you deserve and we have become known for. To this end, we'd like to offer you a complimentary upgrade to a suite, together with butler service and breakfast for your next stay. We have taken note of your feedback and preferences regarding the room (thank you once again for taking the time to provide us with it) and will make sure to allocate a suite that (we are sure) will meet and exceed your rightful expectations. Please contact our Guest Relations team when you'd like to take us up on this offer. They will be delighted to arrange all aspects of your next stay with you to make sure it is tailored to your wishes. We look forward to hearing from you. In the meantime, Ms Warfvinge, please receive my warm gratitude and most respectful regards. I wish you and your loved-ones a wonderful New Year. Sincerely, Ms Emmy Stoel General Manager

top

Customer review rating 4.5/5

- Couples - 20/12/2020 Confirmed reviews ALL

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Geachte Chris N., We stellen uw opmerkingen over uw verblijf in het Sofitel Legend The Grand Amsterdam zeer op prijs. Bedankt dat u voor ons heeft gekozen voor uw recente reis. Onze ambassadeurs zullen met plezier uw fantastische enquête lezen. Het is uiteraard de moeite waard om te zien dat u genoten heeft van alle aspecten van uw verblijf, van het inchecken tot het uitchecken. We hopen dat u ons snel weer bezoekt! Ondertussen doen wij u onze hartelijke groeten en nogmaals hartelijk dank. Hoogachtend, Emmy Stoel General Manager

Exceeding expectations

Customer review rating 5.0/5

Hubert Couples - 16/12/2020 Confirmed reviews ALL

With the complexity of the current Corona situation in mind, and the fact that we were able to stay due to a very attractive offer, I did not expect to receive the “full package”. But expectations were exceeded, on all levels. The warm welcome & farewell, various references to our marriage in the hotel in 2016, an upgrade to a (beautiful, lavish) suite, prompt response to all types of requests (including a WOW! Moment, when Isabelle from housekeeping added a handwritten note and chocolate to a late night Nespresso cups request), fantastic and genuine conversations with many of the Sofitel staff members. What a dream the past 24 hours were, and what a great team that made our stay so beautiful. Bravo to all! Thank you so much, hope to be back soon!

Dear Mr. V., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. Thank you for choosing us again for your most recent stay. Our Ambassadors will be delighted upon reading your fantastic survey. It is so rewarding to see you enjoyed all the aspects of your stay, from check-in to check-out. We are extremly happy to read that we could welcome you back in the way you are used to be welcomed, and that we exceeded your expectations during your stay with us.. We hope you will indeed visit us again soon! Please also pass on our thanks and regards to your partner, with whom you stayed. In the meantime, we send you our warmest regards and, once again, much thanks. Sincerely, Emmy Stoel General Manager

Very attentive team, specious rooms and good facilities.

Customer review rating 4.5/5

Zhanna B. Families - 14/12/2020 Confirmed reviews ALL

It's all about personal attention that we receive from your Team. That keeps us coming back to your hotel.

Dear Ms B., Thank you for taking the time to share your wonderful comments with us. I am very pleased to read that Ella's birthday was a success. Please pass on my best wishes to her. It is always a pleasure to receive positive feedback. I will share your comments with our team, particularly Zsa Zsa. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

Amazing stay among the stars

Customer review rating 5.0/5

Sarah Business - 13/12/2020 Confirmed reviews ALL

As an artist in residence I was invited to stay for four nights in Sofitel Legend The Grand begin December. The Karel Appel in my room was just the beginning of a journey of discovery of just how many artists contributed to the interior of this amazing hotel. I heartily recommend asking any of the concierges to join an historical tour, allowing you amongst others to see the gorgeous marriage chamber with paintings and stained glass windows by Chris LeBeau depicting, quite forward for his time, the stages of a relationship and equality between man and woman. The ceiling is filled with the signs of the zodiac, so I felt myself literally sitting beneath the stars for a bit. Perhaps the only thing more amazing than the building are its highly skilled staff, who went out of their way to make me feel at home. Never have I encountered someone wrapping a blanket on my shoulders for fear I should catch cold while making photo's outside in the hotels garden for my art. As the famous motto of the Clefs D’Or Conciërges (some of whom roam the Grand!) has it, they offer 'service through friendship'. I felt surrounded by true kindness, true interest. It was in every way an unforgettable experience.

Dear Mrs. v., First of all, thank you for taking the time to complete our survey. Your feedback is an essential part of the continuous improvement of our service. We are delighted to read that you have enjoyed your stay. I feel heart warmed by reading that you enjoyed our 'service through friendship' and that you felt surrounded by kindness and true interest. It is our aim to make your stay an unforgettable experience and it is therefore fantastic to read that we succeeded in doing so! I appreciate your words of praise about our historical tour. We are proud of our iconic premises, and it is our pleasure to read that we made you feel like sitting beneath the stars for a bit. It makes us feel very proud to share your compliments about our highly skilled staff and we are glad that they made you feel at home. You are always welcome at Sofitel Legend The Grand and we hope to make your next stay even more memorable than the last. Sincerely, Emmy Stoel General Manager

Lovely staycation

Customer review rating 4.5/5

Sasha Couples - 12/12/2020 Confirmed reviews ALL

My husband and I had a wonderful staycation at the Sofitel in Amsterdam. Our room was beautiful, the staff were lovely, and the food was delicious. We also found the health and safety policies in relation to COVID impeccable. We look forward to returning to the hotel with our children in January.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. Thank you for choosing our hotel to celebrate this birthday! It is always a pleasure to receive positive feedback and I will share your comments with our team. I proudly read your words of praise about the beautiful room you stayed in, and the delicious food you had. I am happy to see that our safety policies regarding Covid-19 are appreciated, since the safety of our guests is our top priority. Thank you again for sharing your experience, and we hope your next visit in January will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

Good stay

Customer review rating 3.5/5

Temana Couples - 08/12/2020 Confirmed reviews ALL

Overall satisfied. Amazing staff at the spa and the bars/restaurants. Friendly and professional. That made the biggest difference for us. The people there are the big difference for the hotel so take care of them. The rooms are slightly "over-dated" in my opinion and would need a bit of refresh. Stains on carpets and a slight smell of damp in the room upon arrival. The hotel is aiming for perfection so it is just an honest feedback - as part of the Sofitel Legend restricted group, the level of the rooms and attention to those details in The Metropole in Hanoi for example is on a whole other level. A negative for me were the check-in and check-out moments: - Check-in felt like it was rushed (no, arriving when a lot of people are checking out is not a reason to ask a customer to come back later if he wants more information - Early check in was a perk of the staycation package). If you know that it will happen (with Sinter Klaas), maybe propose a free drink at the bar if too busy or people waiting in lines etc... No little attentions for being a gold Accor member (having to ask for the welcome drinks when it was forgotten is a bit weird...). I have been welcomed in other hotels of the group with a lot more enthusiasm, joy and as I said making sure to make the Accor fidelity members feel special (maybe increase the number of checkin/checkout desks). - Check-Out I had to double check and remind the staff to apply the discount (20%) with the staycation package on the spa and the Orioles lunch. It feels cheap which I am sure you'd like to avoid giving this impression to your guests.

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. We are very sorry to read that, in a few instances, your stay fell short of your expectations. Naturally, we value your feedback very much and will certainly act upon it immediately. You loyalty as an ALL member is, I assure you, of the greatest importance to us and I'd like to offer my sincere apologies for the shortcomings you experiences. We would certainly appreciate the opportunity to re-gain your trust and deliver the overall experience of our hotel that you rightly deserve. To this end, we'd like to offer you a complimetary upgrade to a suite, with butler service for your next stay with us. Please feel free to contact our Guest Relations department next time you are brought to Amsterdam, via h2… They will be happy to ensure your stay goes flawlessly. Please accept once again my deep apologies. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Emmy Stoel General Manager
Customer review rating 4.5/5

Vikki Couples - 07/12/2020 Confirmed reviews ALL

It was a bumpy ride with many things going wrong, but the staff remained helpful and welcoming. Food, service and the room were great. What went wrong: - computers were down on arrival, meaning no door cards, no wifi but also meant no TV or access to the information like check out time. - During this time 2 cleaners barged into our room without knocking... it was actually a compromising moment, which was not nice. - Then the power went out and we were kept for 2 hours in the lobby. - I had mentioned it was my birthday when booking, but nothing came of that during our stay (maybe because the computers were down you lost that information?). Despite all this, we did have a good time, but I guess that is not the ideal experience you are trying to offer.

Dear Ms W., Thank you for taking the time to share your feedback with us following your recent stay at Sofitel Legend The Grand. We are of course delighted to read that our staff made a good impression on you, however we do take your other comments very seriously. We do indeed strive to provide our guests with ideal experiences and it does seem that we fell short of this in your case. For this, I'd like to offer my most sincere apologies. Naturally, we'd like to make this up to you. To this end, we'd like to offer you a complimentary upgrade to a suite, with butler service, for your next stay with us. Our Butlers and Guest Relations team would be very happy to do everything in their power to make your stay perfect. Please contact them next time you are brought to Amsterdam, via h2… Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Emmy Stoel General Manager

An amazing stay with fantastic service!

Customer review rating 5.0/5

Isabella Couples - 02/12/2020 Confirmed reviews ALL

It was my and my partner's our 4th anniversary and the team looked after us so well! We can't fault anything, the hotel is beautiful, service is exceptional and the food amazing! The only thing I would say is that the sound of the ventilation in the room is very loud.

Dear mrs. M., It is very rewarding to read that you enjoyed your stay and that you felt our staff did their utmost to provide you with a wonderful experience. Thank you very much for taking the time to write this review. We really do highly appreciate it. We will of course strive for you to find as much satisfaction in all Sofitel hotels you visit, and I'm sure you'll always find the staff dedicated to your experience, as was the case this time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Quiet stay in a busy city

Customer review rating 4.5/5

Wilberth B. Couples - 01/12/2020 Confirmed reviews ALL

Enjoyed my stay very much: quiet environment in a busy city. Nice restaurants, great breakfast and a relaxing wellness. Enjoyed a very nice room upgrade!

Dear Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. Thank you for choosing us for your recent trip. Our Ambassadors will be delighted upon reading your fantastic survey. It is so rewarding to see you enjoyed all the aspects of your stay, from check-in to check-out. We are glad you enjoyed the special surprise at breakfast. We hope you will visit us again soon! In the meantime, we send you our warmest regards and, once again, much thanks. Sincerely,

A comfortable stayover

Customer review rating 4.0/5

Wendy Families - 26/11/2020 Confirmed reviews ALL

We were very excited to stay in Sofitel the Grand. The check in was very pleasant with a girl who lived in Malta. She made a great start of our stay! The restaurants that we tried for lunch and dinner were great, the dinner in Bridges felt a bit rushed. It looked more that they had their own dinner schedule instead of adjusting to our pace which wasn't great. We had a lovely tour and felt very welcome during our stay. During breakfast we were placed very close to each other which made it slightly uncomfortable and not private (enough). We loved the xmas decoration and overall grooming of the building. The spa was slightly underwelming since the steambath was closed, the showers didn't work and the sauna was quite small.

Dear Mrs. J., Thank you once again for choosing Sofitel Legend The Grand for your recent stay in Amsterdam. We are also very grateful for you taking the time to provide us with your impressions thereafter. Whilst we are very pleased to read you enjoyed your stay overall, we are sorry to read you have felt uncomfortable during your breakfast. Please rest assured, we have taken note of this and will provide a better suiting table for your next visit. Furthermore, we would like to appologize for us giving the wrong information and/or expectations. Please allow us to extend you with a 20% discount on a treatment in our spa. if you would like to use this oppertunity during a next visit or stay, please contact GR. We hope to welcome you back soon! Please receive our warm regards. Sincerely,

Nice stay

Customer review rating 4.5/5

Anoniem Couples - 18/11/2020 Confirmed reviews ALL

Although the interior was a bit outdated, the overall experience was very good.

Dear Ms. K., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I would like you to stay in one of our few refurnished rooms for future stays. Therefore, kindly contact us at this email address with regards to future bookings. Yet, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of the guest experience. Thank you again for sharing your comments, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

Fantastic GetAway in my own city

Customer review rating 5.0/5

A. W. V. E. Couples - 17/11/2020 Confirmed reviews ALL

The most beautiful hotel in Amsterdam! Perfect service with a smile, superb spacious room and at a top location in the middle of the city centre of Amsterdam. Love the restaurants and (cocktail)bar! The a-la-carte breakfast is just wonderful and generous.

Dear Mrs. Werdmueller von E., We are very happy to read that you enjoyed your stay to the fullest! Your feedback is, of course, highly valuable to us -both as a reward and as essential tool to the improvement of our products and services. Our staff will be delighted when I share your survey with them. Please also pass on our thanks and regards to your partner, with whom you stayed. We are so glad you fully enjoyed our stay once again, especially our spacious rooms, central location and perfect service! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

Great Stay!

Customer review rating 5.0/5

Antonio D. P. Couples - 16/11/2020 Confirmed reviews ALL

Simply perfect from A to Z.

Dear Mr. Di P., We are very happy to read that you enjoyed your stay to the fullest! Your feedback is, of course, highly valuable to us -both as a reward and as essential tool to the improvement of our products and services. Our staff will be delighted when I share your survey with them. Please also pass on our thanks and regards to your partner, with whom you stayed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

Warm welcome

Customer review rating 4.5/5

Anne V. D. Z. Families - 15/11/2020 Confirmed reviews ALL

We spend a night at The Grand during the lockdown and loved the small break. Everything was so well organised and safe, the staff was extremely welcoming and went out of their way to make us feel comfortable and at home. Enjoyed the dinner in Bistro Oriole and the jummy breakfast. In the evening we had the swimming pool and wellness area for ourselves and in the morning they were very flexible regarding the check-out. We could leave the car and our luggage as long as we wanted and we got a private tour around the historical building too. Located right in the middle of the city but still very quiet, perfect for a short getaway, also with kids!

Dear Mrs. van der Z., We are very happy to read that you enjoyed your stay to the fullest! Your feedback is, of course, highly valuable to us -both as a reward and as essential tool to the improvement of our products and services. Our staff will be delighted when I share your survey with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

Oasis in Amsterdam City Center

Customer review rating 5.0/5

Lex Couples - 09/11/2020 Confirmed reviews ALL

We celebrated our anniversary and had a great time! The room, dinner, breakfast and amazing service throughout the stay are very memorable and we’ll definitely be back next year!

Geachte heer en mevrouw N., We stellen het zeer op prijs dat u de tijd neemt om onze enquête in te vullen na uw laatste verblijf in ons hotel. Het geeft veel voldoening om te lezen dat u wederom een fantastisch verblijf bij ons heeft gehad. Uw geluk blijft tenslotte onze grootste zorg. Het is uiteraard de moeite waard om te zien dat u genoten heeft van alle aspecten van uw verblijf, van het inchecken tot het uitchecken. U bent uiteraard altijd welkom bij Sofitel Legend The Grand en we hopen uw volgende verblijf nog gedenkwaardiger te mogen maken dan de vorige. Hoogachtend, Emmy Stoel General Manager

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