Sofitel Paris Baltimore Tour Eiffel Hotel 5 stars

Customer review rating 4.4/5 4,940 reviews

Sofitel Paris Baltimore Tour Eiffel
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+ 23 Services

Hotel extras

  • An ideal location near Trocadéro

  • A suite with views of the Eiffel Tower

  • A new backdrop for culinary excellence

  • Choose the perfect wine for your gourmet experience, directly from our cellar.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Boat excursions
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Paris Baltimore Tour Eiffel

88 Bis Avenue Kleber
75116
paris
france

Tel: +33144345454

Fax: (+33)1/44345444

Check-in from 14h00

Check out up to 12h00

  • PORTE DE ST CLOUD - OPERA :  22 KLEBER-BOISSIERE

  • TROCADERO - GARE DE L'EST :  30 KLEBER - BOISSIERE

  • NATION-CHARLES DE GAULLE ETOILE :  6 BOISSIERE

  • NATION-PORTE DAUPHINE :  2 VICTOR HUGO

  • PONT DE SEVRES-MAIRIE DE MONTREU :  9 TROCADERO

  • RER A :  RER A CHARLES DE GAULLE - ETOILE

  • By plane

    PARIS CHARLES DE GAULLE At 29.5km / 18.33 miles

  • By plane

    PARIS ORLY At 22.9km / 14.23 miles

  • By train

    GARE DU NORD At 6.1km / 3.79 miles

  • By train

    GARE MONTPARNASSE At 4.8km / 2.98 miles

  • By train

    GARE ST LAZARE At 4km / 2.49 miles

GPS :48.866381, 2.289507

Companies

  • ADOBE 0.2 km / 0.12 mi
  • APPLE 0.4 km / 0.25 mi
  • CRÉDIT SUISSE 0.5 km / 0.31 mi
  • GOLDMAN SACHS 0.2 km / 0.12 mi
  • LFP 0.1 km / 0.06 mi
  • NOMURA 0.6 km / 0.37 mi
  • OECD 2.1 km / 1.3 mi
  • PERNOD RICARD 0.75 km / 0.47 mi
  • SCOR 0.2 km / 0.12 mi
  • VEOLIA 0.65 km / 0.4 mi
  • World Bank 0.5 km / 0.31 mi
Companies

Your meetings and events

Trocadéro: A plush, elegant, plenary room which allows you to organize events, accommodating up to 120 people for a cocktail party, in a recently refurbished setting.Kleber & Foch: These two event rooms offer you an intimate, elegant space for private meetings, breakfasts, lunches, or private dinners... or can be opened up to offer you a combined surface area of 753 sq. ft. (70m²).Eiffel: A naturally lit executive board room for up to 18 people in natural daylight with high-tech equipment. Your meals will be served at La Table du Baltimore.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Audio and video equipment

  • Day light

  • Airconditioned meeting room

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Beautiful materials in harmonious, original shades give the 103 rooms (including 28 suites) at the Sofitel Paris Baltimore Tour Eiffel a warm atmosphere, perfect for rest and relaxation. With MyBed bedding, free WIFI, iPhone docking station, and flat-screen TV, each room provides wellness and relaxation. Some rooms enjoy a view over the Eiffel Tower. The hotel also makes connecting rooms available for families.

CLASSIC ROOM with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

CLASSIC ROOM with 2 single beds

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Superior Room with Double Size Bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Room with 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE ROOM with 1 queen-size bed

Accessible room
  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE ROOM with 2 single beds

Accessible room
  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)
Rooms

Our restaurants and bars

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR DU BALTIMORE

Non contractual photo

The Baltimore bar is the most intimate place in the hotel where wood panels and dim lights create a warm atmosphere.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Paris Baltimore Tour Eiffel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,940 reviews

tripadvisor

TripAdvisor Rating 4.5/5

395 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

COVID is a disaster for your travel experience

TripAdvisor rating 4.5/5

Kevin S 16/06/2020 TripAdvisor review

While I understand social distancing, plastic glass, ... I do not understand why I had the impression to pay 400€ for a Mercure type of experience. I am Diamond, Loyal to Accor, but this experience was terrible. - no mini bar - limited pilow (only one for a king size bed), limited towels 1 - I was upgraded to a nice suite last time. Today, I kept my tiny classic room with a shower while my profile shows I prefer bath No personal treatment, no upgrade, no fancy. You lost the pleasure of visiting Sofitel, you just get a bed. no fun, no fancy gifts or services.

Lovely hotel in great location

Customer review rating 4.4/5

Anne Couples - 23/03/2020 Confirmed reviews ALL

We stayed here for 2 nights the weekend that France went in to lockdown for COVID-19 (unfortunately we had to leave a day early). This is a lovely hotel situated between the Arc De Triomphe and the Eiffel Tower. It’s not too big and we were able to upgrade for no extra cost to a room with a view of the Eiffel Tower (probably because they weren’t very busy!). The staff were excellent despite the uncertain times and could not do enough for us. We will be returning to Paris to visit all the places we couldn’t this time, and we will be staying here again. I wish all the staff well during this difficult time.

Dear Mrs. M, Thank you so much for taking the time to write us about your experience at our Sofitel Paris Baltimore Tour Eiffel. How pleasant it is to read your positive feedback! We are pleased to hear that you appreciated our Junior Suite Deluxe. All our teams work hard everyday in order to deliver the best quality of service and unique experiences. We hope that you and your loved ones are safe. And we hope to have the occasion of welcoming you for a future stay. Kind regards, Rayane Ghamri Front Office Manager

Wonderful Staff

Customer review rating 4.4/5

Christie Families - 19/03/2020 Confirmed reviews ALL

We absolutely loved staying at this hotel, which was very nice and clean and in a great location. But, the standout experience was every interaction with the staff. With all the world news going on, the staff was upbeat, always pleasant, helpful and made our trip fabulous. I would recommend this hotel to everyone just because of the staff. Seriously, they were the best! Also, the breakfast was incredible.

Dear Mrs M, Thank you so much for taking the time to write us about your experience at our Sofitel Paris Baltimore Tour Eiffel. How pleasant it is to read your positive feedback! All our teams work hard everyday in order to deliver the best quality of service and unique experiences. We hope to have the pleasure to welcome you again for your next business trip to Paris ! Kind regards, Rayane GHAMRI Front Office Manager

AmaZing

Customer review rating 4.4/5

Bethany C. Couples - 17/03/2020 Confirmed reviews ALL

AmaZing team and beautiful hotel!

Dear guest, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Rayane Front Office Manager

Great location with excellent customer care!

Customer review rating 4.4/5

Thomas C. Families - 15/03/2020 Confirmed reviews ALL

We enjoyed our 3 night stay due to the excellent customer service we received. Due to recent cancellation hotel staff offered us a room upgrade without any additional charge. Very attentive to our every need & request.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayane Front Office Manager

Fantastic hotel, great location, excellent staff

Customer review rating 4.4/5

Kelly C. Couples - 13/03/2020 Confirmed reviews ALL

We stayed for 3 days and the experience was absolutely fantastic! Staff were so attentive, helpful and considerate. The rooms were excellent.

Dear Madam K., Thank you for taking the time to post such a kind rate following your recent experience at Sofitel Paris Baltimore. We are delighted to know that you appreciated your time among us. We truly hope to have the pleasure of welcoming you back very soon. Kind Regards, Ninon Guest Relation

Great hotel in central location

Customer review rating 4.4/5

Verena Business - 11/03/2020 Confirmed reviews ALL

Had a wonderful short business stay in the hotel. Great location and very good service and amenities. Highly recommend.

Dear Mrs V., Thank you so much for taking the time to write us about your experience at our Sofitel Paris Baltimore Tour Eiffel. How pleasant it is to read your positive feedback! All our teams work hard everyday in order to deliver the best quality of service and unique experiences. We hope to have the pleasure to welcome you again for your next business trip to Paris ! Kind regards, Auriane Leroux Guest Relation Manager
Customer review rating 4.4/5

Anonymous Business - 09/03/2020 Confirmed reviews ALL

Smooth check in Clean room Good English TV choices Tiny but clean workout room

Dear Mister R., Many thanks for taking the time to post such a kind review with us. We are delighted to read that you appreciated our hotel and room amenities. We take notes of your comment about the restaurant and look forward to welcoming you back, Kind regards, Ninon Guest Relation

Great stay

Customer review rating 4.4/5

Anonymous Families - 08/03/2020 Confirmed reviews ALL

My daughter and I stayed at the Sofitel Baltimore for 7 nights. From the very start the staff at reception were welcoming and helpful. Breakfast was great with simple but lovely choices. Our room was serviced well each day although our tea/coffee supplies were not replaced each day. We found it really hard to get some English Breakfast tea. Also it would have been nice to have real milk in the room.

Dear Madam R., Many thanks for taking the time to share such a kind review with us. We are delighted to read that you appreciated the professionalism of our staff and the quality of our breakfast. We take good notes of your comment about the tea and milk supplies and look forward to welcoming you soon again, Kind regards, Ninon Guest Relation

Lovely hotel with excellent staff

Customer review rating 4.4/5

Victoria M. Couples - 07/03/2020 Confirmed reviews ALL

We felt very well looked after by all staff at the hotel. Our room was excellent and the bed was very comfortable. The breakfast was very tasty, with a great selection. Location-wise, it was very convenient for the metro and walking distance to some of the major sights. Thank you for a great stay!

Dear Madam M., Many thanks for taking the time to post such a kind review with us. We are delighted to read that you appreciated our great staff and central location. We look forward to welcoming you back, Kind regards, Ninon Guest Relation

Awesome stay, bravo to your hotel and staff!

Customer review rating 4.4/5

Pat A. V. Couples - 03/03/2020 Confirmed reviews ALL

Auriane Leroux and her staff treated us wonderfully during our recent five day stay at the Sofitel Paris Baltimore! Auriane and her staff were cheerful, pleasant and always helpful to us during our stay. We hope to see you and your beautiful City again in the near future.

Dear Madam C., Thank you for sharing your positive review regarding your recent experience at Sofitel Paris Baltimore. We are delighted that you had a wonderful stay and will of course share your good comment with Auriane. We hope to have the pleasure of welcoming you again, Warm greetings, Ninon Guest Relation

well located and good stay

Customer review rating 4.4/5

R. Business - 02/03/2020 Confirmed reviews ALL

friendly efficient service.

Dear Mister R., Thank you for taking the time to post such a kind rate following your recent experience at Sofitel Paris Baltimore. We are delighted to know that you appreciated your time among us. We truly hope to have the pleasure of welcoming you back very soon. Warm Regards, Ninon Guest Relation

Great location, spacious rooms, attentive staff.

Customer review rating 4.4/5

Jay Families - 01/03/2020 Confirmed reviews ALL

Excellent customer service, exceptional hotel . They made 100% sure that our stay was enjoyable. Highly recommend this hotel.

Dear Madam K., Thank you for posting your review regarding your latest experience at Sofitel Paris Baltimore. We are delighted that your stay matched your expectations and that you appreciated our staff and the talent of our Pastry Chef. We look forward to welcoming you back, Ninon Guest Relation

Perfect Location

Customer review rating 4.4/5

Anonymous Friends - 28/02/2020 Confirmed reviews ALL

This was my third time in Paris and by far this has been the best hotel. The staff is extremely courteous, they made me and my friends feel like celebrities! The location is ideal as it is close to the Eiffel Tower and the main shopping area, Champs Elysse. The rooms are very comfortable and the breakfast was delicious. I highly recommend this hotel.

Dear Mrs G., Thank you so much for sharing this very nice review ! It is always a pleasure to receive positive feedbacks. At the Sofitel Paris Baltimore Tour Eiffel, we are keen on providing the best experience to our guests. Ideally situated between Arc de Triomphe and Tour Eiffel, our location is usually very much appreciated by our guests. We are delighted to read you full satisfaction regarding our breakfast buffet and the design of our rooms. Thank you again for all your nice words towards our friendly and attentive staff. We hope to have the honnor to welcome you again to our Parisian house ! Kind regards, Auriane Leroux Guest Relation Manager

Poor experience

Customer review rating 4.4/5

Hg Couples - 26/02/2020 Confirmed reviews ALL

Overall, underwhelming for a perceived luxury hotel. Quality of the room was poor, no new mod cons, poor quality fixtures and fittings. Noise pollution was a major issue. Able to hear other patrons not only speak but snore! The fitness centre was terrible. Staff were friendly and the location is great.

Dear HG, Thank you for taking the time to write us following your recent experience at our property. We feel very sorry to read your feedback. Indeed, at the Sofitel Paris Baltimore Tour Eiffel, we are keen on providing the best quality of service in order for our guests to have the most comfortable stay. Ideally situated between Trocadéro and Arc de Triomphe, our hotel has been all redesigned 3 years ago. We really hope that the issues you met during your stay with us has not affected your image of AccorHotels and Sofitel brand. We hope to have the opportunity to welcome you again for a new experience. Kind regards, Auriane Leroux Guest Relation Manager

Great Location and modern interior

Customer review rating 4.4/5

Janik Couples - 23/02/2020 Confirmed reviews ALL

The hotel is very good located between the Eiffel Tower and the Arc de Triomphe. The design of the hotel is very modern in a beautiful old building. The hotel provides the usual good Sofitel quality including very friendly staff, comfy beds and great bath products. The only downside was that the room was quite small, even though we booked the Superior room and not the normal room.

Dear Mister H., Thank you for sharing your positive review regarding your recent experience at Sofitel Paris Baltimore. We are delighted that you had a wonderful stay and take good notes of your comment about the room. We hope to have the pleasure of welcoming you again, Warm greetings, Ninon Guest Relation

Very Good Location and Interior

Customer review rating 4.4/5

Adel A. Business - 23/02/2020 Confirmed reviews ALL

It was wonderful stay the reception support, facilities of the lobby and rooms interiors. i did not like check in as i arrived 1:30 pm and i was told room will be ready in 30 min. I only got it at 4 pm after 2 hours and 30 min. I was not been updated while i was sitting at the lobby and neither i was offered drink until i personally asked for it.

Dear Mister A., We thank you for taking the time to post you review with us. We are delighted to read that you appreciated our hotel even through we took very carefully into account your overall comments. We look forward to host you soon again, Kind regards, Ninon Guest Relation

Very average service levels

Customer review rating 4.4/5

Anonymous Business - 22/02/2020 Confirmed reviews ALL

Service level was not great - from such a luxury hotel and at this price I would expect more, e.g. - front desk system apparently shuts down after midnight, so the front desk personnel wasn't able to tell me whether breakfast was included when I checked in nor check me out the evening before departure - Toiletries in the bathroom were not refilled, fresh cut fruit that I didn't eat was still sitting around 3 days later - There is no benefit whatsoever of being a Platinum member (no room upgrade, no free breakfast, no lounge)

Dear Madam T., We truly appreciate that you took the time to share with us your feedback even if we are saddened to read that your last stay in our hotel did not live up to your expectations. We hope to have the chance of welcoming you again, Sincerely, Ninon Guest Relation

Beautiful hotel, so well located.

Customer review rating 4.4/5

Mrs D. Families - 22/02/2020 Confirmed reviews ALL

What a lovely stay my daughter and I had at the Sofitel Baltimore. I always like trying new places but I'm definitely going back to this hotel next time in Paris.

Dear Mrs D., Thank you very much for sharing this lovely feedback ! It is a real pleasure to read you fully enjoyed your stay with your daughter in Paris. We are expecting you and your daughter for your next Parisian trip, the Sofitel Paris Baltimore Tour Eiffel is your new home ! Kind regards, Auriane Leroux Guest Relation Manager

Great Place to Stay, Perfect Location

Customer review rating 4.4/5

Vittorio Couples - 21/02/2020 Confirmed reviews ALL

The Sofitel Hotel was a great place to stay. We arrived well before check in but because our room was ready we were allowed to check in. This was especially helpful as we were exhausted having just taken a red eye flight. Staff was very pleasant throughout our entire stay and always had a greeting as we entered or exited the hotel. The hotel has nice decor and a good breakfast to get your day started. The location is perfect for tourists. A 5 minute walk to the Eiffel Tower, a 10 minute walk to the Champs De Elysses and very close to the Metro Subway system. The only recommendation I would have is to replace the mattress in room 615. The right side of the bed springs are broken and slopes off to the side. I would definitely stay here again!

Dear Mister M., Many thanks for taking the time to post such a kind review with us. We are delighted to read that you appreciated our location and warm staff. We take notes of your comment about the room amenities and we look forward to welcoming you back, Kind regards, Ninon Guest Relation
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