ibis Coventry Centre

ibis Coventry Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 419 reviews

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Hotel extras

  • On Site Parking

  • Fogg's Restaurant serves a choice of international cuisine

  • Multinational team speaking a multitude of languages

  • Within walking distance to Coventry's main shopping areas, Coventry University, and The Wave.

  • Central location, with plenty of nearby transport links

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Coventry Centre

Mile lane
CV1 2LN COVENTRY
United Kingdom

Telephone +44 24 7625 0500

Fax +44 24 7655 3548

  • By bus:  900 Various

  • By plane

    BIRMINGHAM INTL At 19.3km / 12.06 miles

  • By plane

    COVENTRY AIRPORT At 4.83km / 3 miles

  • By train

    COVENTRY STATION At 0.4km / 0.25 miles

GPS:52.402527, -1.506432

Companies

  • BRITISH TELECOM 0.3 km / 0.19 mi
  • GULSON HOSPITAL 1 km / 0.62 mi
  • ICI GLOBAL LTD 0.2 km / 0.12 mi
  • IKEA COVENTRY STORE 0.8 km / 0.5 mi
  • LISTERS VOLKSWAGEN 0.05 km / 0.03 mi
  • SEVERN TRENT WATER 0.3 km / 0.19 mi
  • WHITEFRIARS 0.5 km / 0.31 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Bar

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  419 reviews

TripAdvisor Rating  4.0/5  789 reviews

Certificate of excellence 2022

Perfect for us

Customer review rating 5.0/5

Mike Families - Confirmed reviews ALL

We were attending the Commonwealth Rugby 7s and room was available early so we could dump our stuff. Excellent location. Reception staff particularly helpful. Everything else was just as you expect from Accor Hotel.

Dear Mike, We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iwona Cieslak Assistant General Manager Ibis Hotel Coventry Centre

Car broken into

Customer review rating 2.5/5

Swindon D. Couples - Confirmed reviews ALL

Bad: Paid for early check in but room not ready until 2 pm; driver's window smashed overnight in hotel car park, room was quiet, air conditioning did not cool room much, limited drinks options in bar, no hot eggs for breakfast. Good: Easy walk into city centre, comfortable room, good shower, cleaner hoovered out most of the glass from car, staff nice.

Dear D., Thank you for taking the time to tell us about your experience at the ibis Coventry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iwona Cieslak Assistant General Manager Ibis Hotel Coventry Centre

Good location

Customer review rating 3.5/5

Colin Friends - Confirmed reviews ALL

We were visiting for the Commonwealth Games at the arena. The hotel was in a good location and room was fine. Breakfast was good. Only complaint was that check-in was chaotic. Even though check-in was not until 3pm there were so many guests from the previous night with late check outs that rooms were not ready. This is not the fault of the staff at the hotel, it is poor manangement

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear about the time you had to wait for check-in, and for that please accept my apologies. We hope to welcome you back to our hotel very soon! Sincerely, Iwona Cieslak Assistant General Manager Ibis Hotel Coventry Centre

Ibis Coventry Centre disappointing.

Customer review rating 2.0/5

Ness. Families - Confirmed reviews ALL

Dissatisfied. Air cooling system was leaking onto the floor throughout the stay in the room. This was raised with reception on the 1st night who advised that it would be raised with the engineer the next day. This did not happen. Fire alarm went off, but no staff came to advised guests that it was a false alarm. Had to go to reception to find out what was going on. Fire alarm set off due to a guest smoking in their room!!.

Dear Vanessa, Thank you for taking the time to tell us about your experience at the ibis Coventry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iwona Cieslak Assistant General Manager Ibis Hotel Coventry Centre

Good stay

Customer review rating 4.0/5

Mark V. Friends - Confirmed reviews ALL

Very friendly and efficient staff. Room was good and clean. Breakfast was ok, seemed a bit hit and miss on availability of items particularly eggs.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iwona Cieslak Assistant General Manager Ibis Hotel Coventry Centre

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Other web-users rate our hotel

  • 467 reviews 9.4/10 Location
  • 721 reviews 6.4/10 Room
  • 639 reviews 8.7/10 Service
  • 16 reviews 6.4/10 WiFi
  • 340 reviews 6.1/10 Cleanliness
  • 263 reviews 6.9/10 Breakfast
  • 178 reviews 6.9/10 Value
  • 94 reviews 3.9/10 Food

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