ibis Coventry Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 556 reviews

Mile lane, CV1 2LN COVENTRY, United Kingdom

Hotel extras

  • On Site Parking

  • Fogg's Restaurant serves a choice of international cuisine

  • Multinational team speaking a multitude of languages

  • Within walking distance to Coventry's main shopping areas, Coventry University, and The Wave.

  • Central location, with plenty of nearby transport links

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Coventry Centre

Mile lane
CV1 2LN COVENTRY
United Kingdom

GPS:52.402527, -1.506432

Telephone +44 24 7625 0500

Fax +44 24 7655 3548

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  556 reviews

TripAdvisor Rating  4.0/5  800 reviews

Bed was very comfortable, very spacious room and good facilities

Customer review rating 5.0/5

Ellie Couples - Confirmed reviews ALL

We had a Quick check in, room was very clean and bed was very comfortable. We couldn’t hear a thing outside our room and we both slept really well. Our stay was even better when we realised we could order from the bar 24/7. We both don’t sleep until late, so having a drink before bed was great and convenient. Staff were lovely and helpful. We will definitely be coming back

Cold

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

The heating wasn't working in my room so I was moved to a different one, which did have warm air coming from the fan but not enough to fill the room. I kept it on all night and slept in my hoodie, but was still cold when I woke up in the morning. I didn't arrive until 22:30, having travelled on several trains in freezing conditions, so this was a really disappointing night's sleep.

Dear Bella W., Thank you for taking the time to tell us about your experience at the ibis Coventry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Suskova Reception Manager Ibis Hotel Coventry Centre

Well located & helpfull staff

Customer review rating 3.5/5

Z. Families - Confirmed reviews ALL

Quite good experience staying in this hotel with reasonably friendly staff. The room is quite small but still okay to accomodate 2 of us.

Dear Ebrahim Z., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Suskova Reception Manager Ibis Hotel Coventry Centre

Customer review rating 2.5/5

Barney Solo - Confirmed reviews ALL

Room noisy, window did not seal well. Bed hard.

Dear David B.,, Thank you for taking the time to tell us about your experience at the ibis Coventry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Suskova Reception Manager Ibis Hotel Coventry Centre

Disappointing

Customer review rating 2.5/5

Jh Business - Confirmed reviews ALL

Staff were pleasant but room was v basic and halls left full of rubbish for long periods

Dear John H., Thank you for taking the time to tell us about your experience at the ibis Coventry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Suskova Reception Manager Ibis Hotel Coventry Centre

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Other web-users rate our hotel

  • 543 reviews 9.4/10 Location
  • 845 reviews 6.7/10 Room
  • 754 reviews 8.9/10 Service
  • 20 reviews 7.5/10 WiFi
  • 409 reviews 6.7/10 Cleanliness
  • 342 reviews 6.7/10 Breakfast
  • 124 reviews 3.9/10 Food
  • 95 reviews 8.8/10 Vibe

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