Novotel Canberra Hotel 4.5 stars

Customer review rating 4.0/5 14,532 reviews

Novotel Canberra
See on a map
+ 22 Services

Hotel extras

  • 1 km to the lake, 3 km to Parliament House

  • Lots of restaurants and bars nearby

  • WiFi, large work space, flat-screen cable TV

  • All-day drinks and snacks in the stylish bar

  • Fitness centre, spa, sauna, event spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Boat excursions (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel

Hotel location

Novotel Canberra

65 Northbourne Avenue
2600
canberra
australia

Tel: +61262455000

Fax: (+61)2/62455100

Check-in from 14h00

Check out up to 11h00

  • Northbourne Avenue :  Hume Highway Federal

  • By plane

    CANBERRA At 8km / 5 miles

  • By train

    RAILWAY STATION - CANBERRA At 4km / 2.5 miles

GPS :-35.27799, 149.128986

Congress centre

  • NATIONAL CONVENTION CENTRE 1.0 km / 0.62 mi
Congress centre

Your meetings and events

With a wide range of excellent conference facilities and accommodation options, Novotel Canberra provides the ideal setting for meetings, conferences and events in Canberra. As a Canberra conference centre in the city, the hotel features seven modern, well presented event spaces, accommodating up to 200 delegates. Offering layout versatility, function rooms can be arranged in a variety of configurations, including banquet, cocktail, boardroom and classroom styles. Audio visual equipment, projectionequipment, and Wifi access are among the range of conferencing facilities available. Guests organising an event at the hotel can benefit from the support of the hotel's dedicated events team and creative and flexible menu options to inspire your delegates

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Meeting room

  • Indoor Swimming Pool, Spa, Sauna and Gymnasium

  • Audio and video equipment

  • Podium

  • Syndicate rooms

  • Airconditioned meeting room

  • WIFI access

  • Video equipment

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Offering a range of accommodation options that include an Executive King Room and an Executive Apartment, Novotel Canberra is ideally suited for both business and leisure travel. Each room is well-appointed, featuring contemporary décor and a range of con venient facilities. Guests staying at this superb Canberra hotel can enjoy in-room climate control, a flat screen TV with Foxtel sports and news, internet access, a minibar, an ensuite, and tea and coffee making facilities.

Standard Room 1 Queen Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 1 King Bed and Balcony

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room 1 King and 1 Double Sofa Bed

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

FIRST EDITION

Type of cuisine: Regional

Taste Canberra like a local at First Edition Restaurant. Showcasing only the best and freshest local produce sourced within Australia's capital and surrounds. PLEASE NOTE LIMITED SERVICE CURRENTLY - BREAKFAST, BAR MENU and ROOM SERVICE

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FIRST EDITION

Non contractual photo

Bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

14,532 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,819 reviews

Well located right at the city .with car psrk and friendly staffs.

Customer review rating 4.0/5

Patrick Y. Families - 27/06/2020 Confirmed reviews ALL

Staffs are friendly and helpful . Very good comfy beds as well. We had stayed at this hotel in oast and will stsy agsin.

Good location

Customer review rating 4.0/5

Anonymous Business - 26/06/2020 Confirmed reviews ALL

The hotel is located in a great location, the amenities are reasonable and the staff friendly. The wifi was really slow this visit, I had to tether to my mobile so that I could work.

good location

Customer review rating 4.0/5

Scott W. Couples - 24/06/2020 Confirmed reviews ALL

easy check in parking a bit expensive but easy

Good comfortable rooms in center of city

TripAdvisor rating 4.0/5

DarrylPhillip 24/06/2020 TripAdvisor review

We arrived late on a Saturday night and found the rooms large and very comfortable. The entrance is a bit cold and rooms slowly aging but value for money thought it was good. The only surprise was the hotel carpark was chargeable even though only for house guests and seemed a bit steep at $27 a day.

Short stay but friendly staff and my kids loved the indoor pool we'll definitely be back soon

Customer review rating 4.0/5

Renai T. Families - 23/06/2020 Confirmed reviews ALL

Fantastic customer service Quick check in Clean rooms just need water cups restaurant was good Friendly waitress staff We had a early start so was at the restaurant at open time in the morning and was very happy we'll tell friends and family Novotel was great

very disappointed

Customer review rating 4.0/5

Bamos Couples - 22/06/2020 Confirmed reviews ALL

We did not enjoy our stay. Reception on booking in gets a 5/10 - very robotic, not friendly. Europa Car Hire Office in the area does not add to the ambiance of the reception area - looks as though it's part of the Jolimot Centre. Room 2/10 - No extra pillows, 1x Coffee mug, no complimentary biscuits, no glasses, 1x face washer, no bathmat ( safety concern when stepping out of bath/shower. One half large bottle of spring water left in fridge ( fridge was probably not checked and cleaned)Grubby coaster under coffee mug. Breakfast ended up quite expensive. Encourage to use contactless menu scan. We understood this during this COVID time. When we settled our account using our credit card ie for a contactless transaction a credit card surcharge was added. We have stayed at this location on other occasions and our score would be 5/10 but this will most likely be the last time - need to improve overall.

Well located

Customer review rating 4.0/5

Anonymous Business - 21/06/2020 Confirmed reviews ALL

Nice location, near public transport and Canberra centre, however lobby and decor of the room need updating.

Well Located

Customer review rating 4.0/5

Anonymous Business - 21/06/2020 Confirmed reviews ALL

Central to everything I was able visit all my customers which were in walking distance to the Hotel.

Well looked after throughout our stay

Customer review rating 4.0/5

Je Couples - 20/06/2020 Confirmed reviews ALL

Welcoming, helpful, professional staff. Easy book in and check out. Delicious in-room breakfast and restaurant experiences.

Very satisfying as usual.

Customer review rating 4.0/5

Sophie Families - 20/06/2020 Confirmed reviews ALL

Novotel Canberra is our "home" when in Canberra. Great location, huge rooms, great service from all the staff. When checking in I know there will be no nasty surprises.

Everything very satisfactory

Customer review rating 4.0/5

Ron Business - 19/06/2020 Confirmed reviews ALL

We stayed overnight and had dinner and breakfast. Given the difficulties created by the Corona virus the hotel has reacted excellently. the meals were simple but very good.

Relaxing stay

TripAdvisor rating 4.0/5

Liane1948 19/06/2020 TripAdvisor review

Accor staff are always friendly and efficient. Especially enjoyed the service of the staff in the restaurant. During the covid pandemic the attention to details for house keeping was exemplary. Always enjoy my stay at ACCOR hotels.

Customer review rating 4.0/5

Anonymous Couples - 18/06/2020 Confirmed reviews ALL

Pleasant stay, always choose this hotel when we are in Canberra

Always a pleasure

Customer review rating 4.0/5

Jt Solo - 18/06/2020 Confirmed reviews ALL

Novotel Canberra has always been what you expect. From pleasant and helpful staff to clean and quiet rooms . The staff have always been happy and welcoming and during these trying times have gone above and beyond trying to make me as comfortable as possible, explaining the new guidelines etc

Great location

Customer review rating 4.0/5

Barbara P. Couples - 17/06/2020 Confirmed reviews ALL

Overall pretty good except there was a half plastic bottle of out of date skim milk left in the fridge

Ordinary service

Customer review rating 4.0/5

Tracy H. Couples - 16/06/2020 Confirmed reviews ALL

We have stayed at Novotel countless times and we will be reluctant to return after this visit. We understand that changes have to be made due to COVID. This does not excuse poor communication and lack of attention to detail. There was no warning that parking conditions had changed ie. no staff direction in the car park. There were no wine glasses in the room, yet there were tea cups. There was no warning prior to starting breakfast that we would be a time limit. As ACCOR members there was no longer a complimentary drink - there must surely be a way around this in these times? There was no-one on the front desk - who monitors who comes in and out of the hotel?

Great location but that was all

Customer review rating 4.0/5

Andrea Couples - 16/06/2020 Confirmed reviews ALL

The main thing that put us right off was the bed! No mattress protector, and I knew this because the bed wasn't mad very well and the bottom sheet slipped during the night exposing the mattress, yuck! We came for a visit to Canberra for a few reasons but one was to get away for the weekend as a release from the ongoing drought we are facing as farmers. The room wasn't well situated, given not many were staying in the hotel at this time, it would have been great to have a nice outlook from the room, a little stingy, I thought! We have stayed at Novotel Canberra many times but probably the last!

Nice rooms, and very friendly staff

Customer review rating 4.0/5

Greg Business - 15/06/2020 Confirmed reviews ALL

Unfortunately the first room that i was assigned had someone else already staying in there. The duty manager was very apologetic and immediately assigned me to another room. I was initially disappointed, however the actions of the manager fixed that up. Hopefully I will be back and stay here in the future.

Road trip

Customer review rating 4.0/5

Dennis S. Couples - 14/06/2020 Confirmed reviews ALL

Have stayed here before, can't beat the location and with Novotel you know what your getting.

Disappointed

Customer review rating 4.0/5

Sneha P. Families - 14/06/2020 Confirmed reviews ALL

Hi, I have been to Novotel Canberra twice now. Nothing wrong with the actual services but extremely disappointed with the exit billing. Always have to spend time to go through the bills as they are incorrect. On public holidays we expect to be told that discounts won’t apply. Why are meals not charged correctly. It becomes a hassle to eat within the property best to go out and eat. Strange enough the same issue happened at Sydney Brighton Le sands Novotel. I called them a month later to have charged credited. I really shouldn’t have to do this. Exactly same experience at Canberra. All billing were debited from the account after our consent as we didn’t find it necessary to check anything. Later when checked we returned back to reception to on for detailed breakfast bills for two days and both were incorrect. Absolutely needs improvement considering the membership doesn’t come for free!

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby