Hotel - Mercure Paris Porte de Pantin Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Porte de Pantin Hotel

4.0/5 172 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • OLD English (do not use)
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Outdoor playground for children
  • Tennis  (Nearby)
    • Hard tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Athletics stadium (Nearby)
    • Badminton
    • Boules/petanque (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12h00-14h00 & 19h00-23h00
    • Opening hours : Week-end 19h00-23h00
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

CANDY HOOVER0.21 km / 0.13 mi HERMÈS (ATELIERS)0.5 km / 0.31 mi
Cité de la Musique0.5 km / 0.31 mi Mory Team0.1 km / 0.06 mi

Congress centre

Villepinte10 km / 6.25 mi

Your meetings and events

With 3 naturally lit meeting rooms at garden level, the Mercure Paris Porte de Pantin hotel can accommodate up to 110 people. Your representative will work with you to ensure that your event is a success

Mercure Paris Porte de Pantin Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ART'EAST 25 m2 3 m 0 0 12 0 0
ZENITH 140 m2 3 m 80 42 80 70 80
    • Screen
    • Office
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from the various room categories available: Standard Room with a view of our garden or the Parc de La Villette, or a Suite with a view of the Parc de La Villette.

  • 123 rooms
  • 109 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Web TV
    • Pay per view channel(s)
    • High speed transmission line
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 2,435 reviews

Our guest reviews for
Mercure Paris Porte de Pantin Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 172 reviews
Curt Business - 27/01/2020 Confirmed reviews ALL
« Good stay »

The hotel is conveniently located close to the porte de Pantin. Rooms to the back are quiet. Negative: difficult to get a strong shower stream already on the third floor.... and there are nine....

Stephen M. Couples - 20/01/2020 Confirmed reviews ALL
« Good hotel, well located, handy parking, close to public transport links. »

We are frequent stayers at the Mercure Porte de Pantin. It has a very good on site car park, is right on the periferique, and four minutes walk from the Metro. Small clean rooms, no restaurant at weekends, you need to ask for a bath if you prefer to shower only.

Jerry P. Couples - 02/01/2020 Confirmed reviews ALL
« Hotel decent with comfy bed »

Paris transport was on strike, made the choice of the hotel location tricky, bar usually closed for no reason, restaurant closed for two weeks. But room was good quality, and cosy.

Imen Solo - 28/12/2019 Confirmed reviews ALL
« Very good »

Really i enjoy my stay in your hotel, and I like the staff, they are all friendly confortable room .

Anonymous Business - 10/12/2019 Confirmed reviews ALL

Hotel provided everything I needed for my stay. I was very grateful for the early check in, having flown in from the states that morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUJAN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Assistant de direction

Alvaro B. Business - 09/12/2019 Confirmed reviews ALL
« Quality and warmly experience »

Everything was quite well, the room and the all the services, including the breakfast and the welcome drink, special mention to Priscilla, at the reception desk, who kindly made a warmly experience providing all the information and management to make my staying at the best standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALVARO B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and espcially Priscila as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Assistant de direction

J Business - 22/11/2019 Confirmed reviews ALL
« Decent »

Overall a pleasant stay at the hotel. Room was nicely furnished. Breakfast was good. Staff were largely friendly. On the day of my check out, however, there were three female receptionists at the front desk - one of whom (the one of did my check out) appeared curt and unfriendly.

Stephen M. Couples - 21/11/2019 Confirmed reviews ALL
« A good stay at a hotel we use regularly »

Easy check in, room allocated as per request at booking, easy parking, convenient location on peripherique

Oturan Solo - 11/11/2019 Confirmed reviews ALL
« Very good moment! »

Everything was fine and the staff was very kind and available!

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Deputy Manager

Nina T. Families - 11/11/2019 Confirmed reviews ALL

It’s was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear NINA T., Thank you for your kind review following your visit T. Mercure Paris Porte de Pantin. We are pleased T. read that you were so well taken care of, and that you enjoyed your experience with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Camille Deputy Manager

Jm Business - 05/11/2019 Confirmed reviews ALL

GOOD LOCATION AND COMFORT

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSE JOAO M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Simon F. Business - 22/10/2019 Confirmed reviews ALL

I am extremely satisfied for your service and the atmosphere of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON F., Thank you for your kind review following your visit to Mercure Paris Porte de Pantin. We really are pleased to read that you were so well taken care of, and that you enjoyed your experience with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Deputy Manager

Ibrahim Friends - 22/10/2019 Confirmed reviews ALL
« Very clean and friendly staff »

I enjoyed staying here more than expected. Hotel entirely clean and staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRAHIM A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Deputy manager

Ellen Business - 21/10/2019 Confirmed reviews ALL
« Wonderful »

Have stayed in many hotels and this Mercure was wonderful... the staff from the Front Desk and check in and then the following 4 days was very friendly helpful and accommodating. the Restaurant staff in the Restaurant Bistro went out of their way to remembering likes and dislikes. I was very pleased and pleasantly surprised

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELLEN K., Thank you for your kind review following your visit to Mercure Paris Porte de Pantin. We are pleased to read that you were so well taken care of, and that you enjoyed your experience with us for you 1st stay in the Mercure Paris Porte de Pantin hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Camille Deputy Manager

Business - 02/10/2019 TripAdvisor review
« Nice hotel even a bit outsiden city center »

Nice hotel, in good shape, and the service was okay. I will absolutely recomend this hotel, even the purpose is to visit Paris Center and see all the famous atractions. The Metro is not far away and transport you easily all over.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George, Thank you for your lovely feedback. We are pleased to read that you were so well taken care of, and that you enjoyed your experience with us. We look forward to welcoming you back again for a next travel in Paris. Regards, Camille Deputy Manager

Saravana K. Business - 30/09/2019 Confirmed reviews ALL
« Very Poor »

The Hotel does not live up-to the standards of Mercure at all. * The rooms very extremely small for the high charges per day. I Paid 200 Euros per night. * I was not able to open by big Luggage since there is no enough space to wide open the luggage. * The room does not have a decent table neither a good chair for a business customer * There is no wardrobe nor a shoe stand to maintain the dress and shoes for long business stay. * There were only 2 hanger to keep up the dress. what a pity. * The toilet closet was too narrow against the wall and even to sit decently and need to hit the wall. * The bathroom shower was too small in size and the water does not have any pressure. The water was coming very slowly and i need to stand in the water for long enough to take bath. * On 28th September morning @ 9 am. the warm water was not coming from the shower and i need to take a cold bath. I tried to reach the room service but there was no response. When i tried the reception it was continully engaged. Infact i had fever the entire day due to cold shower. Later i checked with the reception, they informed that all the guests were using at the same time and the water heater was not working properly. I am surprised how such a big hotel does not even have a proper maintenance of the basic things like water. * The Shower room was not cleaned properly and i could see black and yellow stains in the corners. * The wifi bandwidth was very bad in the room, that even small you-tube videos and other web sites were much taking time. I need to disconnect several times. * The TV was too big for such a small room and does hat much English channels for a foreign traveller. Out of 70 channels, there were only 2 English news channel and not even a single entertainment channel. * The lifts were stinking badly may be due to poor quality of cleaning material or anything. Overall i am dissatisfied the overall stay from 22nd Sep to 28th Sep. I had stayed in Paris in much cheaper hotels before, but did not have so much issues. Lot of work needs to be done if the hotel needs to win customer trust and loyalty. Please take care.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAVANA M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Georg E. Business - 30/09/2019 Confirmed reviews ALL
« Nice hotel, i will recomend »

Nice hotel, easy to recomend, everything is in order

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORG E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alvaro B. Business - 15/09/2019 Confirmed reviews ALL
« Feeling warmly like in a second home »

It's always a pleasure coming to Pantin Mercure hotel; nice welcome, the cosy decoration, the food and the fully equipped room and the fitness room gives you total possibilities of satisfaction to your staying, wether you need to relax after a tiring work day, to meet colleagues or just to have the right based Paris location to discover some surroundings spotlights.

Anonymous Solo - 15/09/2019 Confirmed reviews ALL
« Good stay »

Was quickly welcomed and got my room rapidly with upgrade per status. Room was fine but a bit small for a privilege type of room. Having TV on brought some kind of unpleasant noise that is not normal. This should be fixed. In bathroom, not totally convinced on SkinJay pods and whether they work properly: each and every time I removed them, it seemed that lots of oil remained...

Paulo Business - 28/08/2019 Confirmed reviews ALL
« Comfy upscale night »

Confortable and modern setting close to industry outside Paris centrum

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULO C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Deputy Manager

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