Hotel - Mercure London Bridge
Mercure Hotel Mercure Hotel

Mercure London Bridge

4.5/5 283 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Polish
    • Portuguese
    • Swedish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

IBM0.5 km / 0.31 mi Sainsburys1 km / 0.63 mi
PRICE WATERHOUSE COOPERS0.75 km / 0.47 mi

Congress centre

QUEEN ELIZABETH CONFERENCE CENTR2 km / 1.24 mi

Exhibition centre

EARLS COURT EXHIBITION CENTRE8 km / 4.97 mi

Your meetings and events

The hotel's four flexible and comfortably sized meeting rooms all feature natural daylight, temperature control, free WiFi and a dedicated conference host for the day of your meeting. All rooms can accommodate various meeting layouts.Choose between a Day Delegate Rate or Room Hire only rate and enjoy prices that are extremely competitive within this extremely busy corporate area of London. Tailor your meeting needs on demand with our flexible food offers.The hotel is suitable for all meeting types: our Dinner Bed & Breakfast and Day Delegate package rates are available for meetings requiring overnight accommodation for delegates.

Mercure London Bridge Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PICASSO 37 m2 2 m 30 16 16 16 16
MATISSE 65 m2 2 m 50 30 30 28 32
PICASSO & MATISSE 102 m2 2 m 60 30 30 40 0
    • Lectern
    • WIFI access
    • Video equipment
    • Overhead projector
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel's 144 bedrooms offer guests a range of accommodation options including classic rooms, privilege rooms, suites, interconnecting rooms and five accessible rooms.All bedrooms are non-smoking and have WiFi access, 24-hour room service, hair dryer, safe, ironing facilities, flatscreen TV with international channels, complimentary toiletries, and tea and coffee making facilities.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 10,398 reviews

Our guest reviews for
Mercure London Bridge

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 283 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
James V. Couples - 20/02/2020 Confirmed reviews ALL
« Amazing customer service »

The staff ( Marcos ) brilliant service and Robert the restaurant staff very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES V., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Mike D. Couples - 20/02/2020 Confirmed reviews ALL
« Very good »

Helpful staff, clean and pleasant environment; nice room and bar area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

'relims Business - 19/02/2020 Confirmed reviews ALL
« We were very well looked after. »

Very helpful staff in what was for us trying circumstances

Our hotel has responded to the review
Our hotel has responded to the review

Dear M A W., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Davide will be very happy to know that you gave him a special mention. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Tony B. Couples - 19/02/2020 Confirmed reviews ALL
« A Good Base to explore London »

All the staff in the hotel were extremely helpful We have stayed regularly in this hotel, but it was the first time we have had breakfast. We found the breakfast Choice disappointing, although Theresa in the restaurant was extremely helpful, Personally we found the pillows uncomfortable, although the bed was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Theresa will be very happy to read your great comment! We hope to welcome you back to our hotel very soon! Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

Deborah Solo - 19/02/2020 Confirmed reviews ALL
« Consistently good experience »

I typically stay here en route to other locations when visiting the UK. It is easy to get to from Heathrow and on the way to Waterloo; is ideally located for Tate Modern, Globe, etc., and is the most reasonably priced for a medium quality hotel. Staff are always very polite and try to accommodate my check in/out timing; rooms are somewhat tired but clean and maintained.

John M. Couples - 17/02/2020 Confirmed reviews ALL
« Great place to stay »

Everything was great from staff to room to location. Highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN MICHAEL M., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Glyn J. Families - 16/02/2020 Confirmed reviews ALL
« Friendly welcome and a quiet, comfortable room. »

I booked two rooms - one for my wife and I and the other for her sister and her husband. Our "receptionist2 was Davide. His cheerful welcome got us off to a good start. Only one small problem - our shaver socket didn't work - but one of the staff found us an adaptor that did. Otherwise all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GLYN J., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

16/02/2020 TripAdvisor review
« Very pleasant stay, super friendly multi-lingual staff »

Staff in this hotel are simply amazing. The location is excellent, however the bus (A7) which took us from Victoria Station to the vicinity of the hotel did not accept the Oyster Card nor cash, only Credit Card. Thanks to the wonderful, hospitable, multi-lingual people working here every breakfast and contact with the reception was absolutely pleasant and something to look forward to. We felt we were treated like good friends, not simply hotel guests. Highly recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for your very nice and spontaneous comment. Our teams actually do their best to make their guests feel at home in their hotel and I can confirm to you that all of them are very proud of their job. Your feedback is a very nice reward for all of us and we sincerely hope that you will choose the Mercure London Bridge for your next stay in London. We are looking forward to welcoming you soon again. Kind regards, Bernard Panisse General Manager

Nicky Couples - 15/02/2020 Confirmed reviews ALL
« Well located with a Large number of places around for food »

Stay was good, nice clean comfortable room. TV appeared to be a smart TV, but was unable to use features. Might be worth allowing access to Netflix or something like that. Aircon in room didn't seem to cool room down too much. Bed was really comfortable and overall stay was good! Would come back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

Joris G. Business - 13/02/2020 Confirmed reviews ALL
« Good stay »

Good stay, but as a Platinum member missing my gift

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

13/02/2020 TripAdvisor review
« Comfortable and Welcoming Stay »

For a weekend away in London, there is no better location than to stay in London Bridge. It is right behind the Tate Modern, walking distance to many of the top sites to visit in the city, and also conveniently linked by buses and tubes. The front of team was extremely friendly, and lounge was so comfortable that you actually want to spend time in the lounge instead of just staying in your room. The breakfast was a tiny bit busy but we managed to have a decent meal. We enjoyed coffee pods in our room and had a wonderful sleep in the comfy bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you so so much for your amazingly complimenting feedback. What a joy for us at Mercure London Bridge to read such words of praise. Thank you for that! We all look forward to welcoming you back AGAIN with our undivided attention. Kind regards Bernard Panisse General Manager

James Couples - 12/02/2020 Confirmed reviews ALL
« perfect location »

everything was very good,but i have to say the car park was very expensive at £30.00 per day this is highlighted by the fact there were no cars in the car park except mine,the last time i used this car park there was a concession for blue badge holders but unfortunately not this time,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

Massimo G. Couples - 10/02/2020 Confirmed reviews ALL
« Excellent customer service clean and well located »

Upon arriving we were greeted in a very friendly manner and we were made felt at home instantly . The room we had was immaculate and the decor chosen second to none

Our hotel has responded to the review
Our hotel has responded to the review

Dear MASSIMO G., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Paris Solo - 09/02/2020 Confirmed reviews ALL
« Great staff make this an amazing place to stay »

I stayed for one night. Room was comfortable and clean. Check in staff were absolutely amazing! Breakfast staff were friendly and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THANKY P., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Steve R. Business - 08/02/2020 Confirmed reviews ALL
« Good location and tidy »

The staff are extremely polite and helpful. This was a no nonesence stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHAN R., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Staci J. Couples - 07/02/2020 Confirmed reviews ALL
« Outstanding staff/service! »

Great location! Walkable to many of London’s attractions! The staff were amazing, very friendly, professional and always quick to respond to any small or big issue alike! Would definitely recommend this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear STACY JEANETTE J., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Char Friends - 04/02/2020 Confirmed reviews ALL
« Lovely check in staff »

Great location, lovely man on check

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLOTTE R., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Anonymous Business - 04/02/2020 Confirmed reviews ALL
« No receipt provided »

Overall, hotel pretty good, nice ambience etc, but this was overshadowed by two problems. 1. I very much disliked the lack of bright, formal reception though, and 2. I am extremely disappointed that I have not been provided with a receipt. I asked the receptionist to provide a receipt on checkout, but she refused, and told me it would be emailed to me (it has not been emailed to me either, which is what I feared might happen, hence asking for receipt at checkout). Furthermore, in the middle of handling my checkout, she was distracted by a different guest who appeared at the desk after I did, and proceeded to deal with their query, which I found to be very rude. Please contact me on ow… to advise how you will rectify this situation (along with providing my receipt, which I need urgently in order to claim my expenses).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for taking the time to provide feedback. I have contacted you via your email address in regards to the issues you have experienced. James Wan Reception Manager Mercure London Bridge

Jd Friends - 02/02/2020 Confirmed reviews ALL
« Good stay ... »

Weekend break, good hotel, handy for where we needed to be, no negatives ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES D., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

Roger N. Families - 31/01/2020 Confirmed reviews ALL
« Good stay »

As ever, we enjoyed our stay, but the room was not the best we have been given. We have already discussed this with Marco Almeida.

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