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Mercure London Bridge 4 stars

Customer review rating 4.4/5 10,645 reviews

ALLSAFE approved hotel

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Mercure London Bridge
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+ 15 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • In central London with easy access to the Tate Modern

  • 144 modern guest rooms with connecting rooms available

  • 3 fully equipped meeting rooms and free unlimited Wi-Fi

  • Hotel Bar & Restaurant with New York and Italian cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure London Bridge

71-79 Southwark Street
SE1 0JA london
united kingdom

Tel: +442079020800

Fax: (+44)20/79020810

Check-in from 15h00

Check out up to 12h00

  • MERCURE LONDON BRIDGE :  RV1 & 381

  • LONDON BRIDGE STATION :  NORTHERN LINE LONDON BRIDGE

  • SOUTHWARK STATION :  JUBILEE LINE SOUTHWARK

  • NATIONAL :  LONDON BRIDGE

  • By plane

    LONDON CITY APT At 15km / 9.38 miles

  • By plane

    LONDON GATWICK At 45km / 28.13 miles

  • By plane

    LONDON HEATHROW At 35km / 21.88 miles

  • By helicopter

    Battersea Heliport At 5km / 3.13 miles

  • By train

    London bridge At 1km / 0.63 miles

  • By train

    WATERLOO STATION At 0.8km / 0.5 miles

GPS :51.505397, -0.098898

Companies

  • IBM 0.5 km / 0.31 mi
  • PRICE WATERHOUSE COOPERS 0.75 km / 0.47 mi
  • Sainsburys 1.0 km / 0.63 mi

Hotel services

MARCOS NEW YORK ITALIAN

With Marco's Italian heritage, the New York Italian brings a twist on traditional Italian cuisine by combining the taste of America with inspirational flavours from the Mediterranean. Simple food done well.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Well-being
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 6 Meeting rooms
Hotel Services And Equipments
  • Hotel informations
    • 144 rooms
    • 5 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 144 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • French
    • Spanish
    • English
    • German
    • Portuguese
    • Polish
    • Dutch
    • Italian
    • Swedish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi at the hotel Additional charge
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Well-being
  • Gym
    • On site

Your meetings and events

The hotel's four flexible and comfortably sized meeting rooms all feature natural daylight, temperature control, free WiFi and a dedicated conference host for the day of your meeting. All rooms can accommodate various meeting layouts.Choose between a Day Delegate Rate or Room Hire only rate and enjoy prices that are extremely competitive within this extremely busy corporate area of London. Tailor your meeting needs on demand with our flexible food offers.The hotel is suitable for all meeting types: our Dinner Bed & Breakfast and Day Delegate package rates are available for meetings requiring overnight accommodation for delegates.

Room descriptions and layouts

3 

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Lectern

  • WIFI access

  • Video equipment

  • Overhead projector

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The hotel's 144 bedrooms offer guests a range of accommodation options including classic rooms, privilege rooms, suites, interconnecting rooms and five accessible rooms. All bedrooms are non-smoking and have WiFi access, 24-hour room service, hair dryer, safe, ironing facilities, flatscreen TV with international channels, complimentary toiletries, and tea and coffee making facilities.

Our guest reviews for
Mercure London Bridge

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,645 reviews

TripAdvisor Rating 4.5/5

332 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

No privilege on Camp bed in 'Privilege Room!'

Customer review rating 1.5/5

Belinda Friends - 22/10/2021 Confirmed reviews ALL

Hotel great, staff lovely but let down by nasty sharp camp bed as 3rd bed in a room. Nasty sharp and painfully uncomfortable to sleep on, very thin Sofa bed option in room but not used as not made up. Awful night on this bed, avoid this option. Extremely disappointed

Pleasant stay

Customer review rating 4.0/5

Ron H. Couples - 21/10/2021 Confirmed reviews ALL

We found the hotel warm, welcoming and clean. Very little outside noise in our room which was pleasant if a little spartan compared to other Mercures in which we have stayed but put this down to a need to be frugal in a time of fewer guests. The staff were all friendly and gave the impression of being a happy crew. Breakfast was good, a wide variety of choices and the staff were particular about table hygiene. The only minus point was the very bland menu on offer from Marcos. It would have been helpful to have seen a sample menu before signing up for the meal offer. A bit lowering for a celebration meal but the wait staff were stars. The rich offering of the surrounding area and ease of access are a plus point.

Dear RONALD H., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MLB Team

Great Location for Tate, The Globe and Borough

Customer review rating 4.0/5

Rm Families - 21/10/2021 Confirmed reviews ALL

Three nights in October and very convenient for the above. If you are able to it is a 30/40 minute walk into the West End which we did several times and a 10 minute wander to Southwark station. Got upgraded due to Accor status but into the wrong room type so had to change rooms to an none upgraded room which took 45 minutes. Very groovy bar and well maintained beer taps.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, MLB Team

Great location and would stay again 100%

Customer review rating 5.0/5

Graeme G. Business - 21/10/2021 Confirmed reviews ALL

Very clean, bed was so comfortable, excellent shower facilities, a warm welcome, 5 star stay

Dear GRAEME G., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MLB Team

Good location and

Customer review rating 3.5/5

Richplan Friends - 20/10/2021 Confirmed reviews ALL

Stayed for a couple of night at this hotel whilst on a short break in the the capital. Have stayed here previously and all was fine again. Easy to check in and out. Room was a good size, clean and well equipped. Busy trip so not much time spent in the hotel and on this occasion didn't use the F&B offerings, but location key to visit and a overall nice place to stay when visiting central London.

Dear RICHARD L., Thank you for taking the time to tell us about your experience at the Mercure London Bridge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MLB Team

Good Base for exploring

Customer review rating 4.5/5

Anonymous Friends - 20/10/2021 Confirmed reviews ALL

We had a great stay at Mercure London Bridge, the hotel was well located and the rooms were clean. Quiet surroundings as well for the weekend which made for a good night sleep!

Dear ABIGAIL K., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MLB Team

Excellent location

Customer review rating 5.0/5

Balazs K. Couples - 19/10/2021 Confirmed reviews ALL

Welcome and daily service at the reception, brfst and bar was outmost friendly. The room was quiet, we had good rest.

Dear BALAZS K., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MLB Team

Good Stay

Customer review rating 4.0/5

Anonymous Families - 18/10/2021 Confirmed reviews ALL

Family trip to London to see a show and sightseeing, good hotel in a central location. Stayed for 2 night, room was ok but a little cramped for a family of 4.

Dear SCOTT E., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MLB Team

Excellent!

Customer review rating 4.5/5

Daz Families - 17/10/2021 Confirmed reviews ALL

Hotel was in a great location, 5-10 mins from Southwark station. Very clean, staff helpful and friendly, great breakfast! Couldn’t ask for more.

Dear DARREN C., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MLB Team

Easiest Check In Ever

Customer review rating 4.0/5

James F. Couples - 15/10/2021 Confirmed reviews ALL

Truly the fastest, easiest check in ever! Can’t fault he care and service. We’ll use again and again when we need a room for the day.

Dear JAMES F., Dear guest, Thank you for taking the time to write a review about your experience following your stay with us. I am grateful for your comments and we will look into the different subjects you have been referring to. I can already reassure you that your feedback will be very helpful to us. Sincerely, MLB Team

My home from home in London

Customer review rating 5.0/5

Mick P. Solo - 14/10/2021 Confirmed reviews ALL

Welcomed.

Dear MICHAEL P., Thank you so so much for your amazingly complimenting feedback. What a joy for us at Mercure London Bridge to read such words of praise. Thank you for that! We all look forward to welcoming you back AGAIN with our undivided attention. Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

Perfect City break

Customer review rating 4.5/5

David Couples - 11/10/2021 Confirmed reviews ALL

Great location, clean and comfortable room and friendly, helpful staff.

Dear DAVID W., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MLB Team

Great location

Customer review rating 4.0/5

Anita R. Friends - 10/10/2021 Confirmed reviews ALL

Great location in easy walking distance to South Bank, St Paul’s & London Bridge. Clean, comfortable room and lovely spacious bathroom - would prefer glasses & cups in room rather than paper cups, but appreciate that may be due to covid measures.

Dear ANITA R., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MLB Team

Good stay

Customer review rating 5.0/5

Sayed M. Families - 10/10/2021 Confirmed reviews ALL

Good location, excellent staff, brrakfast awesome. Highly recommended

Dear SAYED M., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MLB Team
Customer review rating 3.5/5

David P. Friends - 10/10/2021 Confirmed reviews ALL

Had a problem with my bill with the points not being deducted when I paid and also on the first was told we had only paid for breakfast in one room which wasn’t the case. All sorted in the end. Only other point is that the time it took to be served at the bar.

Dear DAVID P., Thank you for taking the time to tell us about your experience at the Mercure London Bridge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MLB Team

Good stay but lacking

Customer review rating 2.5/5

Anonymous Friends - 07/10/2021 Confirmed reviews ALL

The stay was perfectly in line with my expectation of a mercure. My only two criticisms would be: 1. I sent a message ahead of time (and tried calling eith no success) to ask that the room payment and guarantee be taken from my card and not my wife’s. I received no reply and couldn’t get through on the phone 2. The room was booked for 2 yet only had amenities for 1

Dear Mr T., I thank you for your feedback. I am truly sorry to hear about your experiences as they do not reflect our normal standards. We usually do our utmost to please our guests and we are very attentive to their needs. I will therefore pass on your feedback to the relevant teams in order to avoid any future re-occurrence. Again sorry for the inconvenience caused and I look forward to welcoming you back. Best regards, Bernard Panisse General Manager

Comfortable room

Customer review rating 4.0/5

Drs Couples - 07/10/2021 Confirmed reviews ALL

We spent 2 nights in London, our first trip for a very long time! We usually stay at this Mercure as it is a good location for us.

Dear DAVID RALPH S., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MLB Team

Left disappointed and let down this time

TripAdvisor rating 1.0/5

338sharone 19/08/2021 TripAdvisor review

Having previously stayed in the Mercure London Bridge we decided to rebook for a re-arranged birthday celebration weekend. After our experience this time, we will not be re-booking at this hotel. The room was sub-standard with stains on cushions and throws. There was a serious lack of toiletries and other complementaries you would expect to see in a four star hotel with one small tube of shower gel and one small tube of shampoo between two people. There was no bottled water available in the room. Breakfast was a shambles with many breakfast items missing. No fresh fruit and granola for breakfast, just children's boxed cereals available. Definitely felt like the Accor group have started to make cut backs in the wrong areas as this will only lead to dis satisfied customers.

Dear Guest, I would like to thank you for taking the time to share your experience and please accept my sincerest apologies for the disappointment you feel about your time at Mercure London Bridge. We are working during extraordinary times and the current restrictions are a challenge, however this is no excuse for the lack of welcome or attentive service. On this occasion we failed to provide you with the five star experience you expected and I am sorry. We take all guest feedback seriously and I thank you for highlighting these areas of our service that need our focus for improvement. I have written to you separately, which I trust you have received and I hope we will have the pleasure to welcome you back to Mercure London Bridge in the future, when I feel sure you will find our services much improved. Sincerely Bernard Panisse General Manager

Good - but no parking (despite being told there was)

TripAdvisor rating 4.0/5

388neilc 09/08/2021 TripAdvisor review

Overall the hotel was very good and in a good location right on the Jubilee line, the rooms were fairly spacious, breakfast was good and the staff were attentive. My only negative really is that I rang a few weeks before checking in to confirm the booking and what the bed situation was as I’d traveled to London with my children, when I called I asked about parking and was told that there were 6 spaces at the rear of the hotel which were allocated on a first come first served basis, if they were full their sister hotel down the road had parking. All fine. When I arrived at the hotel I was told that there was no longer parking there and hadn’t been from several months, despite been told a few weeks previously that there was. I asked about alternative parking and was sent to the Novotel down the road. I rang the Novotel when I got there to ask where the car park entrance was as it wasn’t obvious, one of the hotel staff came out to direct me. I then drove to the car park to find it was full, I rang the Novotel again to ask about parking and was told that it was full unless I’d booked a reserved space. Not helpful at all. I then had to spend the next hour driving around London trying to find a space nearby. This is the only negative I have about the hotel and suggest it’s something that guests are advised of when booking/checking in.

Dear Guest, Thank you very much for your feedback. I am sorry to know that our hotel did not match your expectation; I am pleased however to see that you liked our breakfast offer. Sincerely Bernard Panisse General Manager

Wonderful stay in a clean, funky, yet quiet hotel

TripAdvisor rating 4.0/5

hayessusie 28/07/2021 TripAdvisor review

Loved staying here and this is the second time we have, due to the manager Joe who is amazing! Cannot do enough for you and makes you feel so welcome. All the staff are courteous and so helpful. We stay all over the country but we love this place. Cannot fault it from the ambience, the food, the cost or the comfy room !

Dear guest, I thank you for your positive feedback. I am glad to read that we have met your expectations . I will certainly pass on your message to Joe who will be delighted with your compliments regarding the exclusive service he has provided you with. We look forward to welcoming you back. Kind regards, Bernard Panisse General Manager

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