Mercure Deauville Centre Hotel

Mercure Deauville Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,629 reviews

See on a map

Hotel extras

  • A beautiful building with Norman architecture and renovated rooms

  • Our Dov'Team known for its warm welcome and great concern for your comfort

  • Homemade recipes and local produce for breakfast

  • Nuxe, Nespresso, Deep Nature Thalasso by Algotherm partnerships

  • The immediate proximity to Trouville-Deauville station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Deauville Centre Hotel

2, Rue Breney
14800 DEAUVILLE
France

  • By plane

    CAEN CARPIQUET At 47km / 29.38 miles

  • By plane

    PARIS ORLY At 200km / 125 miles

  • By plane

    PARIS ROISSY CDG At 230km / 143.75 miles

  • By boat

    Le havre At 42km / 26.25 miles

  • By boat

    Ouistreham At 40km / 25 miles

  • By helicopter

    Caen carpiquet At 55km / 34.38 miles

  • By helicopter

    Deauville saint gatien At 15km / 9.38 miles

  • By car

    Deauville-Trouville At 7km / 4.38 miles

  • By train

    CAEN At 47km / 29.38 miles

  • By train

    TROUVILLE DEAUVILLE At 0.5km / 0.31 miles

GPS:49.36076, 0.079254

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

LE WINCH

After an invigorating walk along the seafront, relax in our bar "Le Winch" with a cup of tea or a hot chocolate, and make the most of your evening in its lounge-style ambience.

Our accommodation(s)

Completely renovated: come discover all our room types from "Classic" to "Duplex" rooms. For even more amenities and facilities, opt for our "Privilege" rooms with a balcony, garden view or harbor view.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,629 reviews

TripAdvisor Rating  4.0/5  1,302 reviews

Certificate of excellence 2022

Great location but rooms can be very noisy.

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

In all but one respect the stay was good. However, for those rooms on the roadside (rather than garden) it is exceptionally noisy at night. Cars, motorcycles and bin collections throughout each night. The rooms were very warm even though this was not a hot spell so keeping a window open was essential. Unfortunately, even ear plugs could not guarantee a goods nights sleep.

Dear KEVIN H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Deauville Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Béatrice JEAN-JACQUES Directrice Mercure Deauville Centre

Great Amenities, Beware of Duplex Rooms

Customer review rating 2.0/5

Geopatriot Families - Confirmed reviews ALL

Let’s start with the positives…the rooms were well appointed. The hotel has a nice décor. The location is superb. There is an excellent convenience store/corner in the lobby with drinks, snacks and other amenities. The in-room amenities were very good. The lack of a dedicated drop-off/pick-up zone could be problematic if you aren’t lucky enough to find an open parking spot in front of the hotel. Our biggest disappointment was the very poorly designed and constructed stairs to the second floor of the family duplex room that we booked. The “stair tread” was far too shallow and the anti-slip stickers are not close enough to the edge to be fully functional. The problem with this room is that the showers are upstairs and there are two beds downstairs. So, there’s a lot of traffic going up and down. I fell one day so hard that I had three 20cm bruises on my back torso. I’m lucky that I didn’t do damage to my internal organs or break a rib. They were the worst bruises I’ve had in my adult life. The following day, my ten year-old daughter also slipped on these stairs and hurt herself. Every country and local jurisdiction has its own standards, but these stairs are really quite dangerous. Good luck trying to bring suitcases upstairs. We left ours downstairs and that severely limited the usefulness of that space. I would stay at this hotel again, but never in a Duplex Room.

Dear GARY K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Deauville Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Béatrice JEAN-JACQUES Directrice Mercure Deauville Centre

Well located

Customer review rating 4.5/5

Carley B. Families - Confirmed reviews ALL

Hotel was just what we needed, great location, good family room, nice breakfast and very clean

Dear CARLEY B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Deauville Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Béatrice JEAN-JACQUES Directrice Mercure Deauville Centre

Perfect start to our driving holiday…

TripAdvisor rating 5.0/5

D_is4delightful Couples - TripAdvisor review

My husband and I began our road trip by sailing over from the UK to Cherborug. We found this beauty of a hotel, as our first stop. A 2 hour drive from Cherbourg, we were greeted by friendly reception staff, who helped us park in their secure car park. The hotel had reserved us a space ready. (Cost €24 per day). They were very speedy on replying to messages. The hotel itself is beautiful. We got a room with a terrace, overlooking the gardens. A 5 minute walk to restaurants & bars. Great atmosphere and was lovely to sit near the water fountain with a drink and dinner. We also walked to the beach front (bar de Soleil was fabulous) which took us about 10-15 minutes. Hotel very clean and quiet. Bed comfortable - we both slept great! A lovey touch with complimentary water, juice & fizzy drink in our mini fridge. A perfect start to our holiday. Just gutted we didn’t stay another night! Would highly recommend. Thank you!

Great Amenities, Beware of Duplex Rooms

TripAdvisor rating 4.0/5

Kartvelebi TripAdvisor review

Let’s start with the positives…the rooms were well appointed. The hotel has a nice décor. The location is superb. There is an excellent convenience store/corner in the lobby with drinks, snacks and other amenities. The in-room amenities were very good. The lack of a dedicated drop-off/pick-up zone could be problematic if you aren’t lucky enough to find an open parking spot in front of the hotel. Our biggest disappointment was the very poorly designed and constructed stairs to the second floor of the family duplex room that we booked. The “stair tread” was far too shallow and the anti-slip stickers are not close enough to the edge to be fully functional. The problem with this room is that the showers are upstairs and there are two beds downstairs. So, there’s a lot of traffic going up and down. I fell one day so hard that I had three 20cm bruises on my back torso. I’m lucky that I didn’t do damage to my internal organs or break a rib. They were the worst bruises I’ve had in my adult life. The following day, my ten year-old daughter also slipped on these stairs and hurt herself. Every country and local jurisdiction has its own standards, but these stairs are really quite dangerous. Good luck trying to bring suitcases upstairs. We left ours downstairs and that severely limited the usefulness of that space. I reported the stair issue and while they listened empathetically and said they'd make a report, they didn't offer any type of effort to ease the pain, such as sending flowers, chocolates, or some other nice gesture. A better hotel would have done more than just "make a report." I would stay at this hotel again, but never in a Duplex Room.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 448 reviews 8.6/10 Location
  • 722 reviews 7.3/10 Room
  • 863 reviews 9.4/10 Service
  • 5 reviews 7.1/10 WiFi
  • 316 reviews 7/10 Breakfast
  • 226 reviews 6.8/10 Cleanliness
  • 127 reviews 3.2/10 Value
  • 94 reviews 3.9/10 Food

Powered by Trustyou