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Mercure Deauville Centre Hotel 4 stars

Customer review rating 4.5/5 4,528 reviews

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Mercure Deauville Centre Hotel
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+ 7 Services

Hotel extras

  • A beautiful building with Norman architecture and renovated rooms

  • Our Dov'Team known for its warm welcome and great concern for your comfort

  • Homemade recipes and local produce for breakfast

  • Nuxe, Nespresso, Deep Nature Thalasso by Algotherm partnerships

  • The immediate proximity to Trouville-Deauville station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Deauville Centre Hotel

2, Rue Breney
14800 deauville
france

Tel: +33231873000

Fax: (+33)2/31870580

Check-in from 15h00

Check out up to 12h00

  • By plane

    CAEN CARPIQUET At 47km / 29.38 miles

  • By plane

    PARIS ORLY At 200km / 125 miles

  • By plane

    PARIS ROISSY CDG At 230km / 143.75 miles

  • By boat

    Le havre At 42km / 26.25 miles

  • By boat

    Ouistreham At 40km / 25 miles

  • By helicopter

    Caen carpiquet At 55km / 34.38 miles

  • By helicopter

    Deauville saint gatien At 15km / 9.38 miles

  • By car

    Deauville-Trouville At 7km / 4.38 miles

  • By train

    CAEN At 47km / 29.38 miles

  • By train

    TROUVILLE DEAUVILLE At 0.5km / 0.31 miles

GPS :49.36076, 0.079254

Our accommodation(s)

Completely renovated in 2016: Come and rediscover our entire range of rooms, from Standard to Duplex. For more comfort and amenities, choose our Privilege rooms with balcony.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Privilege room, balcony, Park View-1 double bed

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Views: Park view *
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege room, balcony, marina view - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Views: Harbour view *
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)

Duplex Classic Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 23 m² / 248 sq ft
  • Views: City View *
  • Most of the accommodation: DUPLEX *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Duplex Classic Room with 1 double bed and twin beds

  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Views: City View *
  • Most of the accommodation: DUPLEX *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

LE WINCH

After an invigorating walk along the seafront, relax in our bar "Le Winch" with a cup of tea or a hot chocolate, and make the most of your evening in its lounge-style ambience.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Mercure Deauville Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,528 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,232 reviews

Good stay - Remain some improvements

Customer review rating 3.5/5

O. B. Couples - 01/06/2021 Confirmed reviews ALL

Room, bedding and global services are OK. Some improvements suggestion: breakfast : not enough variety for breakfast in room service during covid, when you stay several nights, (eg fruits, add hard-boiled eggs, etc), real orange juice (not fruit juice from box). Parking: hotel should offer parking with more attractive price for customers (eg with gold and platinium status). Gold status: room upgrade was very good. What a pity that welcome drink is only offered to the person with gold status and not both people when in couple.

GOOD

Customer review rating 4.0/5

Patrick D. Business - 22/05/2021 Confirmed reviews ALL

Due to the pandemic it's difficult to give a proper report as we did not have access to all your facilities but the welcome is certainly one positive point

Customer review rating 5.0/5

K. R. Friends - 16/05/2021 Confirmed reviews ALL

Team extremely friendly made all the difference!

Great location

Customer review rating 4.5/5

Paris S. Solo - 11/01/2021 Confirmed reviews ALL

This hotel is very well located with friendly service. It offers some rooms with a view of the port but most are located on the side street or garden. They have taken good measures against Covid. Offering a simple, but tasty room service menu. All items are prepackaged and reheated. Prices range from 4-14euros. The bar also offers room service. All staff adheres to mask-wearing. The negatives would be that the cleaning woman or room servicewoman in the morning was very loud when speaking to the other guests she was serving. Doors were slammed which made for a disruptive morning sleep-in. Staff needs to be reminded that people come to hotels to sleep and some may want to have a few extra hours of quiet in the morning. I changed rooms from the privilege to basic due to lack of availability. Even a basic room should offer hair conditioner, a pencil and the minibar should have some extra water, etc. It was bare to my dismay.

Customer review rating 4.0/5

Anonymous Couples - 18/10/2020 Confirmed reviews ALL

Agreable

Well located.

Customer review rating 5.0/5

Olivia Families - 08/09/2020 Confirmed reviews ALL

Friendly and helpful staff. Superb location. Spacious & gorgeous rooms. Thank you for making us proud to be members of the Accor Hotels family.

Improvement required

Customer review rating 1.5/5

Derhy P. Solo - 17/08/2020 Confirmed reviews ALL

Poor NPS score linked to the fact that the behavior of the lady in charge of the breakfast was absolutely not acceptable. I would highly recommend that you remind her how to treat properly customers. I travel 80% of my time for more than 30 years and never seen that.

Bonjour Madame Je suis réellement navré de votre feedback concernant votre expérience petit déjeuner Sous des aspects qui peuvent paraître bourrus notre responsable petit déjeuner est quelqu'un qui sait être sensible et s'est, compte tenu des spécificités que vous nous avez précisé, réellement inquiétée pour vous; vos deux caractères n'ont pas matché mais je suis persuadé que sur une période moins compliquée que celle que nous traversons en terme de contraintes et de services, nous aurions pu vous faire passer un bien plus agréable séjour estivale Soyez assurée que nous en tirerons toutes les conclusions pour corriger le tir et vous reconquérir Très sincèrement, Bertrand CLAVEL Directeur Mercure Deauville Centre

Well located

Customer review rating 4.5/5

B. Families - 30/07/2020 Confirmed reviews ALL

nice view and the bed was very good quality

Very Small room, well located

Customer review rating 3.5/5

Dan Couples - 23/07/2020 Confirmed reviews ALL

Room was very small, not much room left when you lay your lugage and no real place to store it. Dus to covid breakfast was in the room but no place on the little table to eat it the 2 of us. Well located at walking distance of centre and really kind and helpful staff

Quick stay

Customer review rating 4.0/5

Malcolm Couples - 17/07/2020 Confirmed reviews ALL

Arrived late afternoon and left early morning and everything was fine

Dear Mr A., Thank you for your short comment and it will be a plasure to see you again, even under these circumstances Thanks for youy loyalty, have a nice summer Bertrand CLAVEL & The Dov'Team Mercure Deauville Centre

Adequate, did the job, nothing exceptional

TripAdvisor rating 3.0/5

Amanda G Solo travel - 15/08/2019 TripAdvisor review

Deauville is an upmarket resort, so you expect to pay a premium for a hotel. However, even by that barometer, the classic room was very compact. No extras, just functional. Hotel bar is about the only facility, plus breakfast which I didn't have as I do not like pastries/croissants. Lack of information in the room about anything, staff not full of information either. I had been to Deauville before and to this hotel, so I didn't need guiding but even so. Possibly in future trips to Deauville I will pay a bit more for more facilities and individuality. Or stay across the bridge in Trouville and get a lot more for the same price maybe.

Warm and welcoming

TripAdvisor rating 4.0/5

georgesb20 Business - 22/04/2019 TripAdvisor review

The hotel met my expectations, good location very nice environment the park makes you feel way from the city, next to the port and at walking distance from the train station. The hotel personnel makes you feel welcome.

Dear georgesb20 Make all our guest feel welcome is our priority : we are proud to read here that we have succeeded In waiting to welcome you again in Côte Fleurie with my team, Best regards,

Christmas 2018

TripAdvisor rating 5.0/5

209agnesh Family - 31/12/2018 TripAdvisor review

Extremely nice welcome, Manager on duty all night to allow his staff a family evening. We had made a few special requests to spend Christmas at the hotel, the manager answered to every one of them positively and graciously. We spent a lovely family Christmas eve thanks to him.The receptionist is "on the ball", alert, quick, polite and helpful.Price is very good for the quality of the hotel.

Dear Madam it is a pleasure to read this comment from a loyal guest we are thrilled that your family has had a good holiday in our Mercure we wish you all a very beautiful year 2019

Pity about the wind

TripAdvisor rating 4.0/5

rjf253 Couples - 26/09/2018 TripAdvisor review

It is a pity that Accor cannot control the weather because high winds and rain were the main detractors from the enjoyment of our first visit to Deauville for over 20years. One down side to the hotel is parking. The web site says that there is dedicated parking but none was evident nor offered and the local underground car park is very expensive

Central

TripAdvisor rating 5.0/5

CatherineandMeirio Couples - 24/06/2017 TripAdvisor review

Easy to find, we accessed underground parking, superb room overlooking park, extremely hot weather but the blinds and efficient ceiling fan meant we were comfortable at night. Great bed linen and comfortable bed. Modern decor was lovely. Extremely helpful friendly staff who obviously enjoyed their job. Will definitely stay again if we are in the area

Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Faithfully,

Quiet time even during the Rally of "la Côte fleurie", a noisy event

TripAdvisor rating 4.0/5

596Kara_L Family - 01/03/2017 TripAdvisor review

Very pleasant hotel facing the small sail boat Harbour in the center of town. However, if you get a room on the park side, it is very quiet, especially if you are in the upper floors. The room was not very but it was very functional. To add to this nice environment, the hotel is close to the market and the commercial downtown.

Great visit

TripAdvisor rating 5.0/5

307jean Couples - 18/02/2017 TripAdvisor review

This Mercure was perfectly placed for us to visit both Deauville and Trouville on foot, which was our plan. The rooms were not big, but there were clean and the bathrooms were modern. The staff was great!

ABSOLUTELY FANTASTIC

TripAdvisor rating 5.0/5

Gareth1664 Business - 27/08/2015 TripAdvisor review

We were made very welcome at the Mercure yacht club from the moment we arrived, excellent location, beautiful town, exquisite restaurants. Hotel was in a perfect location. Beatrice and Margot who are on reception at the hotel were not only both beautiful, but helpful and always smiling. All in all, the perfect hotel!!

A platinum customer in Normandie

TripAdvisor rating 3.0/5

Seppo H Couples - 02/07/2015 TripAdvisor review

No word about the welcoming drink, arrival 14:00 but had to wait for the room until 15:30, no proposals for possible better room standard. How ever, It is worn but OK hotel located in the Deauville town centre. Nice evening sun street by the canal with restaurants, just walk over the river to next townTrouville With best regards, Seppo H.

Good location & comfortable

TripAdvisor rating 4.0/5

KarenG116 Family - 31/05/2015 TripAdvisor review

The hotel was down by the harbour, giving us a good view from,our window. The staff were friendly & spoke far better English than my French, which is always a help! Room was comfortable & clean, which is standard from my experience of Mercure hotel rooms. Coffee making facilities provided, but paper cups! The only downside was that parking was advertised but full apparently when we checked in. However, I suspect that it was cheaper for us to park on the road for the one night we were there, as it was advertised as €20 a day at the Hotel, but cost us about €10. That said would have no qualms staying there again.

Dear Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Camille RUCKEBUSCH Hotel Manager

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