Mercure Bordeaux Cité Mondiale Centre Ville Hotel 4 stars

Customer review rating 4.2/5 4,737 reviews

Mercure Bordeaux Cité Mondiale Centre Ville Hotel
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+ 23 Services

Hotel extras

  • Central location, Place des Quinconces and Grand Théâtre 10 min. Cité du Vin 5 min by tram

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique Gourmande
  • PorterPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Massage (Nearby)
  • Tennis
  • Beach and water sports
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Mercure Bordeaux Cité Mondiale Centre Ville Hotel

18 Parvis des Chartrons
20 quais des Chartrons
33080
bordeaux
france

Tel: +33556017979

Fax: (+33)5/56017900

Check-in from 14h00

Check out up to 12h00

  • Navette Aéroport :  JET BUS Gare St Jean - SNCF

  • BY TRAM :  B CAPC Musée d'art comptemporain

  • Tram :  C Paul Doumer

  • By plane

    Biarritz Parme At 180km / 112.5 miles

  • By plane

    Bordeaux Merignac At 15km / 9.38 miles

  • By train

    Saint Jean At 5km / 3.13 miles

GPS :44.849964, -0.571135

Companies

  • Chambre Regionale d'agriculture 0.1 km / 0.06 mi
Companies

Your meetings and events

Organize your seminars and professional events in our various spaces with the business time+ program. 5 fully-equipped meeting rooms are available. Our customer relations officer will be pleased to welcome you.Our naturally-lit rooms have a minibar, video projector, and free Wi-Fi. Our customer service representatives will act as your point-of-contact to guide you through the organization of your events.

10 

meeting rooms

From 1 to 270 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Day light

  • Syndicate rooms

  • Airconditioned meeting room

  • WIFI access

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Choose from our range of spacious and comfortable rooms: renovated Standard or Superior Rooms, Family Room or Junior Suite upon request.

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Single Bed

Our restaurants and bars

LE PARVIS

Type of cuisine: Regional

Recently renovated, the hotel's Le Parvis bar restaurant opens at midday Monday through Friday. Wander over to the hotel's terraces or request the private lounge, which can welcome up to 30 people

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Bordeaux Cité Mondiale Centre Ville Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,737 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,102 reviews

Great welcome from the team at reception, great location

Customer review rating 4.2/5

Mark R. Friends - 29/07/2020 Confirmed reviews ALL

On arrival, we were greeted by a very friendly gentleman, he explained all about the city and the best way to Get around and what to see. Excellent service

Very good

Customer review rating 4.2/5

Anonymous Couples - 21/07/2020 Confirmed reviews ALL

Great location, great room, great staff and great lay out. Rooftop is super cool and the food is really good. Only issue: the ad says “parking: yes” and it’s not true... You need to park via the city parking...

Great location, nice hotel!

Customer review rating 4.2/5

M Business - 06/03/2020 Confirmed reviews ALL

Good location in the heart of Bordeaux - easy to reach everywhere by foot or tram. Friendly and helpful staff. Nice rooms with all amenities - kettle with tea and coffee, hairdryer in bathroom - and very clean. Good breakfast with a nice range of hot and cold food.

Dear MARY D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine A Adjointe de direction

Well located

Customer review rating 4.2/5

Anonymous Business - 06/03/2020 Confirmed reviews ALL

I had a small problem the first day, because the room they gave me was not completely clean. However, they react very well and change me the room immediately. After that, everything was ok.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Great location

Customer review rating 4.2/5

Anonymous Couples - 04/03/2020 Confirmed reviews ALL

My husband and I came to Bordeaux for a 2-day getaway. We were very happy with how easy it was to walk to all of the places we planned to visit. Travel to/from hotel was easy from the airport via taxi and public transport.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Value for money

Customer review rating 4.2/5

Ioanna Business - 03/03/2020 Confirmed reviews ALL

It was a nice stay,the hotel is well located in the center of Bordeaux. However,I was not able to use the laundry (I was there for a business trip) because I stayed during the weekend.If the laundry was available during the weekend or at least on Saturday I would be more satisfied.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Good location and handy parking

Customer review rating 4.2/5

Simon D. Families - 03/03/2020 Confirmed reviews ALL

Was only in the hotel to sleep so did not make use of facilities

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Good hotel for a short stay

Customer review rating 4.2/5

Michael Couples - 18/02/2020 Confirmed reviews ALL

Arrived at ‘not a real’ check in area. Friendly check in (and out). Booked a suite according to WebSite. Reality is that they are junior suites as stated on the door. Request for a high floor and good view was not really honored. Junior suite is good. Especially the bed. Bathroom and room were clean. Breakfast was good.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Great accommodation for good value

Customer review rating 4.2/5

Alicja Couples - 10/02/2020 Confirmed reviews ALL

delicious breakfast with french products, nice and helpful stuff, location of hotel- fantastic I highly recommend Mercure Hotel BOrdeaux

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Bon location

Customer review rating 4.2/5

Rois M. Friends - 04/02/2020 Confirmed reviews ALL

good

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Ideally located with secure parking available

Customer review rating 4.2/5

Richard P. Couples - 04/02/2020 Confirmed reviews ALL

Weekend to celebrate a birthday. We know Bordeaux well and the hotel was ideally located for the centre and other places we intended visiting. Good reception and Privilege room was excellent.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Nice location by the river

Customer review rating 4.2/5

Kristiina Business - 03/02/2020 Confirmed reviews ALL

Old town just a few steps away, close to the river so the location is nice. Although the room was spacious, its in need of refurbishment and feels old school (shabby seemed also the corridor). Breakast is rich and coffee good!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Well located but run down

Customer review rating 4.2/5

Antonio T. Business - 27/01/2020 Confirmed reviews ALL

Run down building in need of some serious restyling. The stuff is very nice, the breakfast is so-so. Very nice location.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandrine A Adjointe de direction

Well located

Customer review rating 4.2/5

Forna D. Business - 27/01/2020 Confirmed reviews ALL

Good customer service from the staff

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Not satisfactory

Customer review rating 4.2/5

Mauro D. R. Friends - 05/01/2020 Confirmed reviews ALL

Room did not have the essentials: no cabinets for sweaters, bathroom very, very small. Folded shirts, sweaters and intimate wear had to be placed on the table.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandrine A Adjointe de direction

Very Good Breakfast

Customer review rating 4.2/5

André Couples - 04/01/2020 Confirmed reviews ALL

I enjoy very much overall, a little bit too noisy the air flow system. But everything else almost perfect.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Great location!

Customer review rating 4.2/5

P.… Business - 14/12/2019 Confirmed reviews ALL

Short stay but very confortable

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Very pleasant stay

Customer review rating 4.2/5

Owen Couples - 09/12/2019 Confirmed reviews ALL

We were greeted promptly, despite arriving around 10pm. Service was professional, quick and friendly.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Excellent hotel in great location with very friendly staff

Customer review rating 4.2/5

David K. Families - 03/12/2019 Confirmed reviews ALL

We have stayed many times and will continue to stay on future visits to Bordeaux

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Clean and tranquil

Customer review rating 4.2/5

Paul Couples - 25/11/2019 Confirmed reviews ALL

No hassles good nights rest

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction
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