Hotel Mercure Luxembourg Kikuoka Golf and Spa 4 stars

Customer review rating 4.6/5 3,582 reviews

Hotel Mercure Luxembourg Kikuoka Golf and Spa
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Hotel extras

  • Well-being area with heated pool, jacuzzi and fitness room.

  • Free WIFI and free parking

  • Located in an exceptional natural surrounding

  • Modular spaces for the success of your events

  • 10 minutes from the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centrePaying
  • Well-being
  • GolfPaying
  • Bicycles rentalPaying
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Hotel Mercure Luxembourg Kikuoka Golf and Spa

100 Scheierhaff
5412
canach
luxembourg

Tel: +352263541

Fax: (+352)26354444

Check-in from 14h00

Check out up to 12h00

  • By plane

    LUXEMBOURG FINDEL At 15km / 9.32 miles

  • By plane

    NANCY METZ LORRAINE AIRPORT At 80km / 49.71 miles

  • By plane

    ZAVENTEM AIRPORT At 220km / 136.71 miles

  • By car

    EXIT N11 NIEDERANVEN At 7km / 4.35 miles

  • By car

    EXIT N7 SANDWEILER At 7km / 4.35 miles

  • By train

    LUXEMBOURG RAILWAY STATION At 19km / 11.81 miles

  • By train

    OETRANGE/SANDWEILER At 2km / 1.24 miles

GPS :49.593783, 6.312542

Companies

  • CAPCO S.A. 20.0 km / 12.43 mi
  • CARGOLUX 18.0 km / 11.19 mi
  • IFBL 20.0 km / 12.43 mi
  • KREDIET BANK LUXEMBOURG 20.0 km / 12.43 mi
  • VILLEROY&BOCH 28.0 km / 17.4 mi
Companies

Your meetings and events

Mercure Luxembourg Kikuoka Golf & Spa accompanies you in the planning, implementation and success of your events. Our team welcomes you during your events in a bright and natural setting with breathtaking views of the golf course. All of our spaces areequipped with a projection screen, a video projector and free WIFI connection. In the heart of the Luxembourg Moselle, the hotel is the perfect setting to fulfill your dream of marriage, baptism, communion ... All details of your event will be taken care of by our teams so that your guests and you experience an unforgettable moment. Seminars, meetings, conferences, team building ...

5 

meeting rooms

From 1 to 200 

attendees

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Podium

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

The hotel offers 59 spacious and comfortable rooms, 14 duplex rooms, 2 suites and 1 apartment. All rooms are fully equipped and offer views of the golf course or the surrounding nature. Modern bathroom with walk-in shower or bathtub.

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Superior Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 60 m² / 646 sq ft
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Rooms

Our restaurants and bars

UM SCHEIERHAFF

Type of cuisine: International

The restaurant welcomes you in a bright room and full of character, to enjoy seasonal cuisine with homemade products. During nice and fair weather conditions, the south-facing terrace will surprise you.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR "EAGLE"

Non contractual photo

In a "club house" atmosphere, treat yourself to a break at the Eagle bar, ideal for a business meeting, an aperitif with friends or a family moment. For small appetites, our "Green Best Sellers" menu will delight young and old.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Mercure Luxembourg Kikuoka Golf and Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,582 reviews

tripadvisor

TripAdvisor Rating 4.5/5

990 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Visit after some months - Like comming Home

Customer review rating 4.6/5

Noel B. Business - 28/07/2020 Confirmed reviews ALL

Was a pleasure to return back to the Hotel following the corona virus outbreak, from the director Alex to all the staff in reception, the restauraunt (Manuel, Karim,Alban, Ricardo,Lorraine, Miguel, Diana to name a few), the stay was exceptional and felt like returning back to my second home. The attention to detail in ensuring the corona virus was being managed very well was clearly visible and provided a strong feeling of being a secure environment for the guest. Service standard remained exceptional as I have previously experienced. Always a pleasure to return to this peaceful haven in Luxembourg. Many thanks.

Dear noel B., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Excellent service, very good menu and quality surroundings

Customer review rating 4.6/5

Mr S. Business - 23/07/2020 Confirmed reviews ALL

as above

Dear david S., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Perfect stay

Customer review rating 4.6/5

Erwinnw Families - 21/07/2020 Confirmed reviews ALL

Perfect stay for the weekend on country side, also when you don’t play golf

Dear Erwin N., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Nice hotel with large family rooms and large pool area

TripAdvisor rating 4.5/5

jesperhvassschmidt 14/07/2020 TripAdvisor review

In general this was a very pleasant stay. Especially, the large family rooms were good for us travelling as a family and so were the large pool area which was very clean and with nice changeing rooms as well. It was open with restrictions to the number of people in the pool due to COVID-19 precautions but this was not a problem at all. The location of the hotel is quite far out in the country so a car is needed. The free parking there is appreciated, so this is good. This location also means that you will need to use the hotel restaurant if you do not want to drive far away to find a restaurant for dinner. The restaurant is decent but we found the service rather slow with long waiting times. Maybe du to Covid-19? But the restaurant was in function. We had half-pension at the hotel and this includes a three course menu. You can select a few things from the menu to include, but there is only a few options - so if you stay there for more than two nights you will have to have the same dish several times. And if your do not eat/like anything then your choices are even more restricted. The half-pension, however, was a good and fair deal but it is recommended that the hotel consider to include other options for the half-pension or make it possible to pay a little extra to get additional choices from the menu. It did not seemed to be so flexibile. We had a long discussions on the first evening as we would like to replace one of the main courses with a clubsandwich to our kids. The clubsandwich was cheaper than the main course we could select, and we were after some discussions allowed to replace the main course in the half-pension with the clubsandwich. This could have been solved more easily. The breakfast was organised with some Covid-19 restrictions which means that every thing in the buffet were in small portions so you could pick up a small bread basket a little box of cheese and so on. This was fine and the breakfast was good. The down side was, that you could not pick up coffee yourself and we therefore waited a long time for coffee. It seems like they were too few to serve the few guests with coffee. Maybe another solution is needed here. After all, this was a very pleasant stay with small needed improvements in terms of a more attentive service in the restaurant.

Dear jesperhvassschmidt, We thank you for sharing with us in details your stay at Mercure Luxembourg Kikuoka Golf & Spa. Your comments always help us to improve our services. We are delighted to read that you have appreciated your experience with us as well as our facilities: family bedroom, free car park, swimming pool etc. We take good note of your comments regarding our halfboard offer and will discuss internally in order to suggest you a more flexible offer. We hope to welcome you again soon!

One of the best hotel in Luxembourg

TripAdvisor rating 4.5/5

ibelenkov Business - 12/07/2020 TripAdvisor review

I think it is one of the best hotel in Luxembourg! Very nice location, far from the city, only forest and golf fields around! Very good running routes. Good gym! Unfortunately Spa was closed and breakfast was not full option (because of corona measures), but in this hard time everything was very well organised! Staff was very friendly! Thank you very much, I will back again!

Nice location, but old rooms

Customer review rating 4.6/5

Er Couples - 08/03/2020 Confirmed reviews ALL

Very nice location, with good facilities, but old rooms. The interieur of the rooms needs to have a refreshment!

Dear Christian Elwin R., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Fantastic value

Customer review rating 4.6/5

Richard Families - 25/02/2020 Confirmed reviews ALL

Overnight stopover from Germany to UK

Dear Richard F., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Excellent

Customer review rating 4.6/5

Skier Families - 25/02/2020 Confirmed reviews ALL

Very clean, staff friendly and helpful, the lady Attending the swimming pool and fitness area very attentive and with a smile. Breakfast excellent.

Dear Iris A., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Well, people caring

Customer review rating 4.6/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Very nice stay, quite, nice surrounding, relaxing, embracing staff

Dear Karel H., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Beautifull location, friendly/correct personnel, good breakfast.

Customer review rating 4.6/5

Frans S. Business - 11/02/2020 Confirmed reviews ALL

Always a pleasant stay.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Bad experience

Customer review rating 4.6/5

Frede Business - 08/02/2020 Confirmed reviews ALL

Man at front desk whenI arrived not nice at all. I'm Gold and he should have known it because I booked with the App. I had to ask for the free drink but he gave to my colleagues that were Silver. He upgraded one of our Silver colleagues, but not me or my Gold colleague. Is it because we are women ?? Last time in that hotel for me !

Bonjour Mme A., Je reviens vers vous ce jour suite à vos commentaires via notre enquête et sur le site Tripadvisor. Suite à notre erreur de ne pas vous avoir reconnu en tant que membre Gold, j'ai fait une recherche dans notre système. Je me suis aperçu qu'il y avait un second profil qui s'était créé à l'enregistrement de votre réservation. De ce fait, votre numéro membre n’apparaissait pas sur le profil que nous utilisions la semaine passée. Ceci n'étant en rien une excuse et nous aurions pu être plus attentif lorsque nous avons contrôlé notre liste d'arrivée. Du fait de ce double profil, vous n'aviez pas reçu de points pour votre séjour. Je viens donc de procéder à l'enregistrement de vos points sur la plateforme Leclub-All. Je suis sincèrement désolé pour les désagréments que nous vous avons causé et j'espère que vous nous donnerez l'occasion de vous servir au mieux dans le futur. Je vous invite à me contacter directement lors d'une prochaine réservation afin que nous puissions vous accorder la reconnaissance qui vous ai due. Mon adresse email est : h2… Je vous pris d'agréer Mme A. l'expression de mes plus sincères salutations. Bien à vous, Manuel GUICHENUY Ass. Front Office Manager

Getaway within your reach

Customer review rating 4.6/5

Ivan K. Couples - 05/02/2020 Confirmed reviews ALL

I booked this hotel wanting to decconect from everyday life without organising a huge faraway trip. And this hotel helps you do just that - nicely isolated from the noise of a city, but still easily accessible. And of course the highlight, for me, was the spa. Well kept, modern and clean - perfect for relaxation. Can see me coming here again.

Dear Ivan, Thanks a lot for sharing such a good feedback regarding your stay at Kikuoka. We would be glad to welcome you again in the future so you will have the possibility to test our new massage service. Please feel free to contact me if you may have any request. Best regards Manuel Ass. Front Office Manager

Yes

Customer review rating 4.6/5

Valerie B. Business - 04/02/2020 Confirmed reviews ALL

Generally Good. Would be nice to have a gym/Jacuzzi etc. i know the space is small so that could be a problem. Aldo facilities for dining ie breakfast lunch or dinner. Finally when the building work is done it will be wonderful. Perhaps a bar if there is space because there is nothing in the area.

Not bad

Customer review rating 4.6/5

A. A. Couples - 28/01/2020 Confirmed reviews ALL

It was an okay stay. Very good front desk. Hotel in renovation.. The room was nice.. Toilet smelled like pee every day... Spa was nice apart kids shouting everywhere and jumping in the pool... Other people staying within the hotel were also not respecting the rest of the people.. Shouting from 7:30 in the morning on a Saturday and Sunday. No respect.. But the breakfast is not worth it's price that's for sure.. I will definitely not recommend the hotel to people that are willing to have a smooth and relaxing weekend... Easy check in check out

Dear A. A., Thank you for taking the time to tell us about your experience at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. For the next stay with us please send me an email, and i prepare your stay personally. Ricardo Duarte Email: h2… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Duarte Front Office Manager

Nice people at reception, clean rooms, great spa and fitness

Customer review rating 4.6/5

Anonymous Business - 25/01/2020 Confirmed reviews ALL

Very positive

Madame C., Nous sommes très honorer d'apprendre que votre séjour chez nous était si agréable et que vous aviez bien profite de notre hôtel en général. Pour votre prochain séjour, nous avons plusieurs choses qui vont changer en 2020. Comme vous l'aviez vu, nous avons les travaux de rénovation des espaces restauration qui ont commencé et devraient se terminer début mai. Début février, un nouveau chef de cuisine va nous rejoindre. Une nouvelle expérience culinaire est donc à prévoir. Enfin, notre service massage va redémarrer entre février et mars. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame C., en l’expression de nos meilleurs sentiments. Sincères salutations, Ricardo Duarte Front Office Manager

Great stay at a perfect location

Customer review rating 4.6/5

Han T. Business - 16/01/2020 Confirmed reviews ALL

The Mercure hotel is located at a very nice place, right next to a golf course, which gives it a 'holiday' kind of hotel to stay. The staff is very helpful and friendly, the restaurant provides delicious dinner and breakfast and the rooms are spacious and comfortable with perfect beds to make anybody sleep like an angel.

Dear Johannes T., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager
Customer review rating 4.6/5

Anonymous Families - 08/01/2020 Confirmed reviews ALL

Nice duplex family room, friendly staff, good breakfast and pleasant wellness/pool area. Too bad that there was no welcome gift for being a Diamond ALL member.

Dear Guido S., Thank you for taking the time to tell us about your experience at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies for the no welcome gift for a Diamond ALL member. For the next stay with us please send me an email, and i prepare your stay personally. Ricardo Duarte Email: h2… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Duarte Front Office Manager

Great service, luxurious place to stay after a long day in the office

Customer review rating 4.6/5

Tiên Business - 21/12/2019 Confirmed reviews ALL

Hotel Mercure Luxembourg Kikuoka Golf and Spa is a wonderful place to stay in. It has the whole package I need after a long day working in the office. Friendly staff, a fitness center and spa to relax, spacious luxurious room with no noice from other guest. I have not made use of the golf facilities yet, but I’ll try in 2020. The breakfast in the morning is wonderful as well as the friendly staff. The only thing that could be improved is the food for dinner. The variety of the menu is good but the quality of the food is not so good. If the quality could change, this hotel really deserve a 10+ Your question: How did you booked this hotel Answer: I was introduced to this hotel by Luc DEGRAVE when I contacted some Accor hotels near Kirckberg to stay.

Dear Tien H., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Great experience

Customer review rating 4.6/5

Ruben Couples - 16/12/2019 Confirmed reviews ALL

We had a great weekend. Especially enjoyed the gym and spa in the hotel. But most compliments go to the reception stuff. They really made us feel welcome and gave a lot of suggestions to even make our stay in Luxembourg better.

Dear Ruben L., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

AMAZING HOTEL WITH AN INCREDIBLE STAFF

Customer review rating 4.6/5

Fred Families - 10/12/2019 Confirmed reviews ALL

Our experience was so wonderful that we are coming back in December!

Dear Fred H., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager
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