Mercure Hotel Dortmund City

Customer review rating (ALL Rating) 4.1/5 635 reviews

Hotel extras

  • Good transport connections

  • Direct metro links to the exhibition center and stadium

  • Westenhellweg shopping area, Thier-Galerie mall and Christmas market within walking distance

  • Walking distance to the main train station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Dortmund City

Kampstraße 35-37
44137 DORTMUND
Germany

GPS:51.515096, 7.463358

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

LOBBY BAR

Our accommodation(s)

Sleep well at the heart of the Westphalian metropolis: 3-star Mercure Hotel Dortmund City offers Standard rooms with single / double beds, spacious Superior rooms with two single beds and Privilege rooms with a double bed. All 82 rooms have free Wi-Fi and a DSL connection. A child up to the age of 12 stays overnight in your room free of charge. Your pet is welcome for a fee of 15 EUR per night.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  635 reviews

TripAdvisor Rating  4.0/5  515 reviews

Central , great location

Customer review rating 5.0/5

Jn G. Business - Confirmed reviews ALL

Perfect ... Thank you

Not so bad

Customer review rating 2.5/5

Magesh Business - Confirmed reviews ALL

Rooms were good. Hotel was practical for a stay. Very inflexible staff. Lacking in many standard needs needed for global business travellers.

very nice and friendly

Customer review rating 5.0/5

Christian S. Business - Confirmed reviews ALL

Great place to stay. Good location in the city. Very friendly and professional stuff and I got a very nice and clean room. Looking forward to stay there again whenever possible.

Good without the issue of available hot pot due to electricity shortage and refrigerator' sdoor was locked.

Customer review rating 2.0/5

Kento H. Business - Confirmed reviews ALL

Not available hot pot due to electricity shortage and refrigerator' sdoor was locked. I stayed over a week, this inconvenience was tough for me.

Dear Kento H., Thank you for taking the time to tell us about your experience at the Mercure Hotel Dortmund City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Maniecki Guest Relations Manager Mercure Hotel Dortmund City

Well Located but a Little Noisy

Customer review rating 4.0/5

Robert W. Couples - Confirmed reviews ALL

Excellent hotel, good facilities and very friendly and helpful staff. Breakfast was more than adequate for our needs. Only let down was the noise on the 5 floor from people outside the hotel. Perhaps a bit of sound proofing would help.

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Other web-users rate our hotel

  • 322 reviews 8.5/10 Location
  • 386 reviews 6.1/10 Room
  • 301 reviews 8.5/10 Service
  • 216 reviews 5.9/10 Breakfast
  • 173 reviews 6/10 Cleanliness
  • 87 reviews 3.3/10 Vibe
  • 67 reviews 5.5/10 Value
  • 62 reviews 2.7/10 Amenities

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