Pullman Reef Hotel Casino 5 stars

Customer review rating 4.7/5 9,832 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Reef Hotel Casino
See on a map
+ 23 Services

Hotel extras

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 11 flexible meeting spaces and ability to host up to 800 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

  • Luxurious rooms with Luxurious INCLUSIONS! Make sure to look at our offers.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street
PO Box 6545
Queensland
4870
cairns
australia

Tel: +61740308888

Fax: (+61)7/40308777

Check-in from 14h00

Check out up to 11h00

  • AIRPORT :  BRUCE HWY CAIRNS AIRPORT

  • By plane

    CAIRNS At 7km / 4.38 miles

  • By boat

    REEF FLEET TERMINAL At 0.1km / 0.06 miles

GPS :-16.923458, 145.779488

Companies

  • CAIRNS PORT AUTHORITY 0.3 km / 0.19 mi
  • QANTAS RETAIL TRAVEL 0.5 km / 0.31 mi
  • VISITORS INFORMATION CENTRE 0.2 km / 0.12 mi
Companies

Your meetings and events

Featuring extensive conference facilities and a central Cairns location, Pullman Reef Hotel Casino offers the ideal venue for meetings, conferences and events in Cairns. This impressive Cairns conference centre features 12 versatile meeting rooms, withthe capacity to accommodate 8 to 800 delegates in a range of function styles. Stylish and contemporary, the hotel's recently updated conference and event facilities are all centrally positioned within the complex, offering accessibility and convenience.Filled with natural light, function rooms feature a range of conference equipment,including audiovisual equipment and high-speed Internet access. In-house technicians and dedicated event coordinators are on hand to offer organisational and technical help.

10 

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Soundproof areas for greater confort

  • Videoconferencing

  • An extensive array of audio, video and projection equipment

  • Podium

  • Lectern

  • WIFI access

  • Video equipment

  • Day light

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of n ewly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

SUPERIOR ROOM, 1 King Size Bed, City Views with Spa Bath

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 2 King Single Size Beds City Views with Spa Bath

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed, Trinity Inlet views with Spa

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed, Pool views with Spa

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed, Inlet Views with Accessible Bathroom

Accessible room
  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 2 King Single Size Beds, Trinity Inlet views with Spa

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Rooms

Our restaurants and bars

TAMARIND

Type of cuisine: Gourmet

Tamarind Restaurant is now the most awarded restaurant in Cairns, Recent Awards include Accor's Restaurant of the Year 2017 for Pullman as well being a recipient of an Australian Good Food Guide - One Chefs Hat 2020.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MERCHANT ARTISAN FOOD & COFFEE

Type of cuisine: Cafe

Attention Coffee Lovers! Merchant Artisan Food & Coffee is open. Relax in a comfortable armchair and enjoy the perfect espresso care of Wolff Coffee Roasters, along with a delicious choice of house made treats.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLINDERS BAR AND GRILL

Type of cuisine: Bistro

Choose from a great range of light meals, snacks and beverages. Great value for money.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE CHINA RESTAURANT - CLOSED

Type of cuisine: Other cooking style

Internationally acclaimed Chinese restaurant in Cairns, well known for it's authentic Peking and Hong Kong Cuisine, Yum Cha and Seafood.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE CHINA NOODLE BAR

Type of cuisine: Bistro

A tempting array of traditional Chinese delicacies in the historic surrounds of Customs House. Well known for their noodle artistry, Café China Noodle Bar is the perfect place to try authentic Noodle Soup. This is an independently run restaurant.

Lunch

11:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIHOU BAR

Non contractual photo

The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPORTS ARENA BAR

Non contractual photo

Cairn's only true sports bar experience. Featuring the largest indoor LED screen in Queensland plus 360 degrees of sports action on multiple high definition screens.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR36 - Temporarily Closed

Non contractual photo

TEMPORARILY CLOSED BAR36 is a sophisticated venue catering to all styles of artistic expression, combining high end sound design with a warm atmosphere to set the stage for performances second to none in Cairns. Perfect to catch great live music.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

9,832 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,406 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Excellent in all areas.

Customer review rating 4.7/5

Pam Business - 20/09/2020 Confirmed reviews ALL

Check in was comfortable and streamline, the room was spacious, beds vey comfortable and our breakfast was very very good.

Well located ,very clean ,

Customer review rating 4.7/5

Timo Solo - 20/09/2020 Confirmed reviews ALL

The room was very clean and and the bed was very comfortable. Staff were very friendly and approachable

Great facility

Customer review rating 4.7/5

Chris J. Couples - 20/09/2020 Confirmed reviews ALL

Good sized rooms - loved the Sports Bar

Hotel was well located, beautiful room.

Customer review rating 4.7/5

Jo P. Couples - 19/09/2020 Confirmed reviews ALL

The staff were very friendly and welcoming. The room was just beautiful and had a very calming effect. We enjoyed the special touch of strawberries and wine for our anniversary.

Great Location

Customer review rating 4.7/5

Vladimir P. Families - 19/09/2020 Confirmed reviews ALL

We enjoy staying 7 nights at Pullman. Kitchen stuff at “Merchant Artisan Food and Coffee”was amazing, very friendly and helpful. Breakfast was excellent, lots to choose from. Tamarind Restaurant is a must. W will be back!

Fantastic Relaxing Stay

Customer review rating 4.7/5

Marie-anne M. Couples - 19/09/2020 Confirmed reviews ALL

We really enjoyed our stay here. Magnificent room, great service, excellent breakfast and meals in the signature restaurant. Everything was perfect.

Very Nice Hotel

Customer review rating 4.7/5

Paul C. Couples - 19/09/2020 Confirmed reviews ALL

Very nice hotel. Large room. Good location. Could be more vegetarian options on the menu.

Great Unwind

Customer review rating 4.7/5

Anonymous Families - 19/09/2020 Confirmed reviews ALL

Everything from book in to the stay - every detail thought of. Thankyou!!

Enjoyable stay & excellent service.

Customer review rating 4.7/5

Delora N. Business - 18/09/2020 Confirmed reviews ALL

This was my first time to stay at your establishment,,,the room was really nice and I will be recommending you to the Other boards that I sit on,,,great service from reception staff and housekeeping. Thank you.

Cleaning of carpet and casino standards

Customer review rating 4.7/5

Pam P. Friends - 18/09/2020 Confirmed reviews ALL

I was totally disgusted with a large dirty mark on the carpet . How hard is it to use a hand cleaning carpet machine to ensure the guest is comfortable and not dissapointed . Also I noticed people on bare feet eating in casino breakfast cafe a number of . What has happened to standards ? Dissaponted

Dear Pam P., Thank you for taking the time to tell us about your experience at the Pullman Reef Hotel Casino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have passed your feedback on to our executive housekeeper for action. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Well Located, and Enjoyable

Customer review rating 4.7/5

Elizabeth W. Families - 17/09/2020 Confirmed reviews ALL

Overall experience was great and we always love staying at the Pullman Reef Hotel Casino. We had booked two rooms (621 & 602) welcome as very accommodating and helpful, room service great. 621 - phones in the room not working, downloaded the app to order room service 602 - docking station/ radio - not working, but we phoned down and concierge came up to see what the problem was - didn't work and provided us with a new one in a timely manner

Dear Amanda , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Good location, great service

Customer review rating 4.7/5

Michelle Couples - 17/09/2020 Confirmed reviews ALL

The team at he hotel made us feel welcome from the moment we arrived and throughout our stay. The hotel is well located, with our room having a great outlook.

Great location close to very good dining places

Customer review rating 4.7/5

Brian O. Couples - 16/09/2020 Confirmed reviews ALL

Excellent accommodation and easy parking. Our room was very comfortable and had an amazing meal at the Tamarind restaurant. Highly recommend.

Dear Brian, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Lovely room.

Customer review rating 4.7/5

Rita R. Couples - 16/09/2020 Confirmed reviews ALL

We very much enjoyed our stay. We loved our room, large and comfortable beds. Most appreciated the separate toilet room and the nice big bathroom. Breakfast was good every morning and staff very helpfull and friendly. Glose enough to walk to town and Esplanade.

Dear Rita , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Very Nice Stay

Customer review rating 4.7/5

Danny M. Couples - 16/09/2020 Confirmed reviews ALL

Great Location. Very spacious & clean room. Staff in all areas were great.

Dear Danny , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Excellent Hotel and position.

Customer review rating 4.7/5

Johanna F. Couples - 16/09/2020 Confirmed reviews ALL

Excellent hotel great view from room . Aircondioning works well. Breakfast was very good. Can highly recommend this hotel.

Dear Johanna, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Excellent Location and excellent service

Customer review rating 4.7/5

Aja A. Couples - 16/09/2020 Confirmed reviews ALL

We really enjoyed our week at the Pullman Reef Casino. The location is perfect close to to Wharf and shopping and restaurants. Excellent and efficient service made the stat very enjoyable. Nice pool. Perfect being on the same level as pool. Breakfast was fresh and varied and excellent service again. Highlight was Tamarind Restaurant. Food superb and excellent service from Lukas. Would stay again. The only issue was the hotel is a little dated but the service overcam overcome this small issue.

Dear Janine, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

couldn't be any better

Customer review rating 4.7/5

Dennis A. G. B. Couples - 16/09/2020 Confirmed reviews ALL

Had a lovely stay and staff were absolutely wonderful.

Dear Dennis, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great location.

Customer review rating 4.7/5

Y L. Couples - 16/09/2020 Confirmed reviews ALL

Great 5 night package deal. Clean bedroom and love the spa. No Buffett breakfast due to Covid 19 but the A La Carte breakfast was sumptuous. Easy walks to restaurants and places of interest. Friendly and helpful staff. Will stay again.

Dear Yee , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great Location

Customer review rating 4.7/5

R. L. Couples - 15/09/2020 Confirmed reviews ALL

Perfect stay, unfortunatley I have been diagnosed with Terminal Cancer so this was a bucket list holiday for my wife and I. After having our previous booking cancelled at the Pullman International, the way we were treated by the staff and the room we ended up with made it a very memorable week. Even with all the Covid 19 safety precautions which were put in place at the Hotel, we still had a great time. Thanks to all.

Dear Ray , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will touch their hearts and serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby