Hotel - Mercure Hotel Offenburg am Messeplatz
Mercure Hotel Mercure Hotel

Mercure Hotel Offenburg am Messeplatz

4.0/5 982 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-23:30
    • Opening hours : Week-end 11:00-23:30
  • Self-service catering
    • Snack & beverage machine
    • Drink vending machine

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BURDA1 km / 0.62 mi ERDRICH UMFORMTECHNIK GMBH&CO KG19 km / 11.81 mi HANSGROHE4 km / 2.49 mi HOBART5 km / 3.11 mi MARKANT5 km / 3.11 mi PRINTUS5 km / 3.11 mi TESA AG2 km / 1.24 mi WEBER HAUS20 km / 12.43 mi
EDEKA2 km / 1 mi GROHE WATER TECHN.20 km / 12.43 mi HERRENKNECHT AG20 km / 12.43 mi HOCHSCHULE OFFENBURG1.5 km / 0.93 mi MEIKO5 km / 3.11 mi REIFF ZEITUNGSDRUCK2 km / 1.24 mi VIVIL10 km / 6.21 mi

Exhibition centre

FAIR OFFENBURG0.1 km / 0.06 mi MESSE STRASBOURG25 km / 15.54 mi

Your meetings and events

Choose an extra special setting for your event: The beautiful scenery of the surrounding area and Offenburg's charm will delight your guests. The smart service of our committed team will ensure your business event or private celebrationruns without a hitch. Our 7 multifunctional meeting rooms can comfortably accommodate up to 250 participants and feature state-of-the-art technology, including WIFI. The adaptable rooms can be modified to suit your requirements.

Mercure Hotel Offenburg am Messeplatz Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
FREIBURG 30 m2 2 m 20 10 18 16 17
STRASSBURG 32 m2 2 m 20 10 16 16 17
OFFENBURG 37 m2 2 m 35 12 6 20 20
BASEL 61 m2 2 m 50 25 84 40 32
EUROPASAAL I 90 m2 2 m 80 25 24 40 47
EUROPASAAL II 90 m2 2 m 80 25 35 40 47
EUROPASAAL III 120 m2 2 m 100 30 47 60 63
EUROPASAAL 1-2 180 m2 2 m 200 0 0 120 120
EUROPASAAL 2-3 210 m2 2 m 230 0 0 140 15
EUROPASAAL 1-3 300 m2 2 m 330 0 0 200 21
    • Screen
    • Auditorium
    • Flipchart
    • Soundproof
    • TV with VCR
    • Syndicated room
    • The Mercure Hotel Offenburg has 132 Room 1 restaurant with outdoor terrace.
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • Overhead projector
    • Accommodation
    • Fine Cuisine
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

At the 4-star Mercure Hotel Offenburg am Messeplatz, you can choose between Standard Rooms with a king-size bed or twin beds, Privilege Rooms with a king-size bed or twin beds and five Privilege Suites with double beds.All 132 rooms in our hotel are air-conditioned and have free WIFI. One child aged up to 12 years can stay in a parent's room free of charge and can enjoy breakfast at half price. Your pet is also welcome to stay with us (charge of EUR 10/night).

  • 132 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Drink vending machine
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 143 reviews

Our guest reviews for
Mercure Hotel Offenburg am Messeplatz

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 982 reviews
Couples - 26/10/2019 TripAdvisor review
« The air conditioning was switched off »

The air conditioning was switched off during the overnight stay. It was too hot in the room. You don't expect this from a hotel with rooms in this price range! Too bad we have to look for another hotel because everything else is fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Footprints, thank you so much for your comment. Yes the air conditioning is in winter time switched off. You can use the heater if you like it more warm in your room. Best Regards from Offenburg Your Team from Mercure Hotel Offenburg am Messeplatz

florke Solo travel - 08/10/2019 TripAdvisor review
« Great ! »

Stayed for one night and had a good sleep, nice large breakfast (until noon on the weekend) and friendly staff. Parking is 10 € but your car is safe while in the hotel/city center. Room was clean, so was the rest of the hotel. Will return !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florke, thank you so much. See you soon in Offenburg. Best Regards Your Team from Mercure Hotel Offenburg am Messeplatz

John Couples - 20/09/2019 Confirmed reviews ALL

We enjoy staying in this hotel and usually stay here between four and six times a year when we travel between the U.K. and land Italy. It is conveniently located near the A5, the rooms are a generous size, the cosy bar or outside terrace are relaxing places to enjoy a drink and a snack, or alternatively, the restaurant provides a lovely meal. All members of staff are helpful, professional and welcoming. On our most recent visit, things did not go quite as smoothly as usual: the room had only been provided with towels for one guest instead of two. This was, to be fair, corrected immediately by a member of the reception staff who are always helpful, professional and welcoming. It was clearly a busy evening, the terrace was full, quite a number of guests were in the bar and the restaurant appeared to be very busy. The staff were working hard to serve the three areas and another waiter or waitress on might have reduced the delay in being served. We accept that everyone is entitled to day that does not reach your normal standards so still plan to visit next year when I’m sure all will be well.

Couples - 31/08/2019 TripAdvisor review
« Disappointing »

As a frequent user of Accor Hotels both privately and for business I and my wife have no worries regarding quality of the Accor hotels we stay at. To say we were disappointed at the Mercure Offenburg would be conservative. At reception the office space behind the desk looked a bit like a dogs breakfast, disorganised and scattered. Going up to the room the hall way decor was looking tired. In the room the aircon was inadequate, temperature outside reached 32c but the unit could not be cooled adequately for a decent nights sleep. This seemed endemic through most of the hotel as looking out the windows in the early hours of the mornings many rooms had windows open trying to catch a cooling breeze and lights on as though they also had trouble sleeping. We stayed three nights and the in room amenities were not replenished at all. The soap dispenser in the shower was empty on our arrival and never filled during our stay. One small piece of soap was available on our arrival and evidently was meant to last 3 nights for two people. My job entails a significant amount of travel and time away, at least 200 nights a year over the last 35 years plus so I get a good feel for hotels and their operation. My overall impression of this hotel is that the management was very tired and is putting tremendous pressure on the staff who I must commend for doing a brillant job generally in trying to keep the show on the road while lacking the resources to provide the standard they were trying so hard to achieve.

markpeterborough2019 Business - 20/08/2019 TripAdvisor review
« Worst hotel ever »

After travelling around Europe staying in mainly Accor group hotels many of them Mercure I can confidently starte this was by far the worst and no way does this deserve 4 stars. At check in I had to ask for my drinks voucher which should be given as standard for silver status. The room was tired, stains on curtaains, radiator and walls were dirty bits of food left by previous occupants under the chair. Breakfast day 1, utensils missing to serve food, no coffee, missing utensils on table, baked beans cold, they had been poured straight from a tin to the serving container without heating. Day 2, better but a dessergt spoon given to stir sugar in coffee cup, and no coffee until 15 minutes after breakfast started, the staff member suggested I had tea! Third day musch better and note it was different staff on duty. All in all stay here at your peril, a stressful experience and for the quality of service I received very expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MarkPeter, thank you for your Comment. We are sorry. Normaly we serve the best breakfast in town. It is could be that you will be by "roush hour" between 08.00 - 09.00 H am in our restaurant. Then that will be possible that sometimes the tables not wil be refreshed. Beakd beans and all other from the hot Buffet will have 60C or more. Best Regards from Offenburg

Couples - 14/08/2019 TripAdvisor review
« Good hotel in a nice city »

You have a 4 stars hotel with airco and very nice working people. In het restaurant the breakfast is good and the elder servant is very helpfull Also Mis Volck at the bench did her job verry well. We had an noisy room, under the swimmingpool. And she gave us an other room at the thirth floor. Everything went wel. We got a bottle of water every day. Also the braun waitres in the restaurant was very proffesional. we gave som tips for all the diverent waiters. We had 7 wunderfull days with sun and only one rainy day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bart, thank you so much. Best Regards from Offenburg

John Couples - 27/07/2019 Confirmed reviews ALL
« A very good hotel where you feel welcomr »

Reception welcoming and very helpful Room and bathroom prepared and cleaned to highest standards Cosy bar and welcoming outside area for drinks and snacks The restaurant which we did not visit this time has a good menu with excellent service Excellent breakfast choice

Couples - 08/06/2019 TripAdvisor review
« Comfortable stay »

Had suite. Room was spacious and clean. Beds comfortable. Only negative was shower. Very difficult to get in and very slippery. An accident waiting to happen The breakfast buffet was fantastic. It rated a 10

John Couples - 30/04/2019 Confirmed reviews ALL
« A very enjoyable and relaxing overnight stay »

* Friendly and helpful reception * Rooms well prepared and beautifully cleaned for arrival * Restful swimming pool and sauna * Great snacks and friendly service at the bar * Lovely breakfast with an excellent choice and friendly service * Smooth and efficient check out

Business - 22/10/2018 TripAdvisor review
« Not my first stay »

It seemed that the hotel & staff didn´t manage and were not able to serve in that quality you normaly expect, because of "full house"!! No priority check in, although I sent an info, the early check in was a bit Problem, no upgrade - which I didn´t expect - but normaly I had a bathrobe in my room, a bottle of water, nad NO EMPTY mini bar.... which is normaly included. I mentioned it on the same day - I got 50 Points, thanks, but very poor, still no bathrobe, still looking in the empty Minibar.... AND the breakfast also not convenient... no Service, full tables, out of 30% on the buffet... but I didn´t pay less than 30%... Bar in the evening fully booked, slow service, 1 waiter was the excuse...

Solo travel - 14/10/2018 TripAdvisor review
« Excellent stay (1-night) »

On my way back from Italy, I arrived late at the hotel. Still, everything was handled quickly, understanding, fast and friendly! Everything you need and more is available in the room (coffee for in the morning, a little saloon, a bath…). Follow the parking directions for the Messe, then choose for hotel parking (10 €).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florke, thank you so much for your comment. All our Comfort and Privilege Rooms have Coffee and Tea in the room. Did you try our Breakfast Buffet? There you can choose coffee, tea, baked beans, bacon and much more. Taste the Region. See you soon in Offenburg. Best Regards Your Team from Mercure Hotel Offenburg am Messeplatz

Couples - 04/09/2018 TripAdvisor review
« A great venue fo a short break »

The hotel is excellent being both close to Offenburg Centre and also to the motorway network to visit other cities and countryside. The hotel also has a good restaurant for breakfast and dinner as well as a great swimming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir or Madame, thank you for your comment. Did you been in Straßburg or Europapark Rust? See you soon in Offenburg. Best Regards Your Team from Mercure Hotel Offenburg am Messeplatz

Family - 30/06/2018 TripAdvisor review
« Mercure Hotel am Messeplatz, Offenburg »

Comfortable hotel. However, did not receive VIP treatment, despite having Silver status despite the marketing brochures stating silver card holders would receive smth.. Great breakfast! Not too far from the City Centre, and also the motorway. If you need an early start, is better to stay there as you're straight on the motorway and not driving through the backstreets of Offenburg

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, thank you for your comment. We are sorry that you not receive a VIP Treatment. See you soon in Offenburg! Your Team from Mercure Offenburg am Messeplatz

Family - 16/05/2018 TripAdvisor review
« Not recommended »

Overall I was not impressed and do not recommend to stay here. Rooms are old and have not been recently refurbished (the room still smelled of smoke; probably from the carpet). I had a privilege room but the promised bathrobes were not present. Minibar drinks were included but no bottle opener was present in the minibar. The airconditioning was not working even though it was a very warm day (and opening a window was not practical due to traffic noise). The parking fee was €10, but this was not previously announced on the web site.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rene, thank you for your comment. The air condition had on this day a technical problem. So at your next stay the air condition is working. We are sorry that you will not found a bottle opener by the Minibar. We speak with Housekeeping Team that they will check it before arrival. See you soon in Offenburg Your Team from Mercure Hotel Offenburg am Messeplatz

John Couples - 19/04/2018 Confirmed reviews ALL
« A Very Enjoyable Stay »

We very much enjoyed our recent overnight stay at the Mercure Offenburg. As always the reception staff were welcoming and professional and our room had been cleaned and prepared to the highest standards. The wide choice available at breakfast is always appreciated as is the attentive and efficient service. During the evening the bar staff were excellent; the service was prompt, helpful and friendly. Normally I would not single out a member of staff from such an excellent team, but Mohammed deserves a special mention For his engaging involvement throughout the evening.

Family - 12/01/2018 TripAdvisor review
« Not a good Mercure »

This is one of the worst Mercure hotels I have aver been in. Maximum classification would be 3 star. There are way better Ibis choices than this Mercure. I recomand it only for 1 night sleep. The location is ok for people who drive along europe, it is close to the French border

Family - 10/01/2018 TripAdvisor review
« Very nice place and excellent value for money »

We have enjoyed staying with this Mercure hotel. Very nice rooms and room service. Rooms were very clean. Personal was very supportive as well. Used several times the sauna and swimming pool - it was very clean and good quality. For sure will return to this place next time

Pierre Z Family - 09/01/2018 TripAdvisor review
« Nice hotel well located »

Nice hotel well located. I appreciate very much the restaurant and the bar. The swimming pool and the sauna on the top is great. The personnel is very nice and professional. We like the location near to the center of the city and the congress house. We often come to this hotel for pleasure.

Family - 06/12/2017 TripAdvisor review
« Pricey tired Mercure Accor Hotel / cold indoor swimming pool »

Offenberg is a good place to stay for the Christmas markets. We were a quite disappointed by the service and décor of the hotel. The carpets are old and corporate. The swimming pool was cold and the sauna / infra rouge room were both switched off. However the proximity to Offenburg and Strasbourg saved the weekend. Prices are hiked in December for the Christmas market. Perhaps we made a mistake booking directly thru the Accor website rather than booking.com. Parking at the hotel ia an extra 10 Euros and the width of the spaces are tight.

B74WLjohna Family - 29/11/2017 TripAdvisor review
« Good and bad. »

Mostly it was very enjoyable. The room was big and comfortable, the breakfast was great and the staff were generally friendly and obliging. However, it lost 1 star because of the following: (a) Friday night's meal was interrupted when we were asked to leave our table and finish our meal (desert) at the bar: it was 10:15 pm and we were nearly finished - inexcusably rude (the Cook and most staff left at 10:00 pm despite being advised the restaurant closed at 10:30); and (b), we were unexpectedly told we had to pay and extra Euro 10/night for parking. The cost for 2 cars for 2 nights was too much!. This should have been advised before we booked.

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