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Mercure Hotel Offenburg am Messeplatz 4 stars

Customer review rating 4.3/5 157 reviews

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Mercure Hotel Offenburg am Messeplatz
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+ 23 Services

Hotel extras

  • All rooms are air-conditioned and have flat-screen, telephone and kettle.

  • By the fairgrounds a few minutes to the city centre, 2km to the A5

  • Located between Strasbourg, Freiburg, the Black Forest, Baden-Baden, Colmar and Europa Park

  • Free WIFI in the entire hotel and free internet terminals in the lobby

Hotel location

Mercure Hotel Offenburg am Messeplatz

Schutterwälderstr. 1 a
77656 offenburg
germany

Tel: +4907815050

Fax: (+49)781/505513

Check-in from 15h00

Check out up to 12h00

  • SCHUTTERWALD :  R2 MESSEPLATZ

  • S3 R2 :  S3 R2 MESSEPLATZ

  • By plane

    BADEN BADEN At 60km / 37.29 miles

  • By plane

    BALE MULHOUSE At 128km / 79.54 miles

  • By plane

    STRASBOURG ENTZHEIM At 30km / 18.64 miles

  • By plane

    STUTTGART INTERN. At 170km / 106.25 miles

  • By car

    A5 EXIT OFFENBURG At 1.5km / 0.94 miles

  • By train

    MAIN TRAIN STATION At 2km / 1.24 miles

GPS :48.464741, 7.933212

Companies

  • BURDA 1.0 km / 0.62 mi
  • EDEKA 2.0 km / 1.0 mi
  • ERDRICH UMFORMTECHNIK GMBH&CO KG 19.0 km / 11.81 mi
  • GROHE WATER TECHN. 20.0 km / 12.43 mi
  • HANSGROHE 4.0 km / 2.49 mi
  • HERRENKNECHT AG 20.0 km / 12.43 mi
  • HOBART 5.0 km / 3.11 mi
  • HOCHSCHULE OFFENBURG 1.5 km / 0.93 mi
  • MARKANT 5.0 km / 3.11 mi
  • MEIKO 5.0 km / 3.11 mi
  • PRINTUS 5.0 km / 3.11 mi
  • REIFF ZEITUNGSDRUCK 2.0 km / 1.24 mi
  • TESA AG 2.0 km / 1.24 mi
  • VIVIL 10.0 km / 6.21 mi
  • WEBER HAUS 20.0 km / 12.43 mi

Hotel services

HOFKAMMER

In our restaurant "Hofkammer" we serve regional specialties, as also a variety of international dishes. Look forward to extraordinary moments of enjoyment and visit us between 6.30 and 21.00 hours.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
Meetings/Events
  • 10 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 132 rooms
    • One room for people with reduced mobility
    • 4 family rooms
    • 4 connecting rooms
    • No non-smoking room
    • 5 floors
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Lounge
    • Waiting area or lounge
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • No Name Additional charge
    • On site
    • 80 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Swimming Pool
    • Covered
    • On site
Family
  • Services for children
    • Childrens TV Channels

Your meetings and events

Choose an extra special setting for your event: The beautiful scenery of the surrounding area and Offenburg's charm will delight your guests. The smart service of our committed team will ensure your business event or private celebrationruns without a hitch. Our 7 multifunctional meeting rooms can comfortably accommodate up to 250 participants and feature state-of-the-art technology, including WIFI. The adaptable rooms can be modified to suit your requirements.

Room descriptions and layouts

10 

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Auditorium

  • TV with VCR

  • Syndicated room

  • The Mercure Hotel Offenburg has 132 Room 1 restaurant with outdoor terrace.

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

At 4-star Mercure Hotel Offenburg am Messeplatz, you choose standard rooms with king-size bed or 2 single beds, superior rooms with king-size bed or 2 single beds, and 5 Privilege suites with double beds. All 132 rooms of our hotel are air-conditioned and have free WIFI. One child up to 4 years of age can stay free of charge in the parents' room. Your pet is welcome (extra charge 10 EUR/night).

Our guest reviews for
Mercure Hotel Offenburg am Messeplatz

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

157 reviews

TripAdvisor Rating 4.0/5

1,051 reviews

Business guest

TripAdvisor rating 3.0/5

shaun914 Business - 22/09/2021 TripAdvisor review

Everything was as expected except that the restaurant could not cater fully for me (Only a flammkuchen on offer), due to catering for a coach party. If when I booked this hotel it was made known to me the limitation of the restaurant that evening then I would have stayed elsewhere, especially after a long drive.

Thank you for your Information. We regret the closed Restaurant and change the Homepage information. Best regards, General Manager

This time, we are less happy than usually !

TripAdvisor rating 3.0/5

DidierD99 27/08/2021 TripAdvisor review

This hotel is our usual stay when returning from Italy back to Belgium. We appreciate, this time also, the location and the comfort of the rooms. Due to COVID however, not a lot of personnel was available, and in particular the cook was ill, obviously without a backup. As we were a bit tired, we did not want to go in the city centre for a restaurant. The only available food at he hotel was those "flammkuchen", obviously taken out of the refrigerator. Not even a dessert available... Not a good experience !

Dear Guest, we do the best, no cook available in germany (for 8 Month) sorry kitchen is closed. Greetings from Mercure Offenburg, General Manager

Recommendable middle class hotel direktly at the fair, not far from the city center

TripAdvisor rating 4.0/5

369erwing Friends getaway - 11/01/2020 TripAdvisor review

We reserved this good middle-class hotel directly at the fair in Offenburg, where the annual Christmas circus is located, and were satisfied with the stay. The rooms are well and appropriately equipped. On the 5th floor there is a beautiful swimming pool with sun loungers and a sauna. The rich breakfast buffet in the restaurant leaves nothing to be desired. A wide range of menus are available in the à la carte restaurant and you can end the evening with a cozy drink in the lobby. The journey is by train and bus (stop Messezentrum) is easy to reach. The buses run every 15 minutes, but be careful on Sundays and public holidays, the buses only run every 1 hour! There are parking spaces in front of the hotel for EUR 12.00 per day.

Efficient, Clean, Nice - Clean upper middle class hotel with excellent service

TripAdvisor rating 5.0/5

Christopher L Couples - 17/12/2019 TripAdvisor review

Excellent Service - clean upper middle class hotel with excellent service. We have stayed for a night and have enjoyed the exellent service of the Mercure team. The Offenburg Mercure is definitly a recommondation.

The air conditioning was switched off

TripAdvisor rating 2.0/5

Footprints567181 Couples - 26/10/2019 TripAdvisor review

The air conditioning was switched off during the overnight stay. It was too hot in the room. You don't expect this from a hotel with rooms in this price range! Too bad we have to look for another hotel because everything else is fine.

Dear Footprints, thank you so much for your comment. Yes the air conditioning is in winter time switched off. You can use the heater if you like it more warm in your room. Best Regards from Offenburg Your Team from Mercure Hotel Offenburg am Messeplatz

Great !

TripAdvisor rating 4.0/5

Lori T Solo travel - 08/10/2019 TripAdvisor review

Stayed for one night and had a good sleep, nice large breakfast (until noon on the weekend) and friendly staff. Parking is 10 € but your car is safe while in the hotel/city center. Room was clean, so was the rest of the hotel. Will return !

Dear Florke, thank you so much. See you soon in Offenburg. Best Regards Your Team from Mercure Hotel Offenburg am Messeplatz
Customer review rating 3.5/5

John Couples - 20/09/2019 Confirmed reviews ALL

We enjoy staying in this hotel and usually stay here between four and six times a year when we travel between the U.K. and land Italy. It is conveniently located near the A5, the rooms are a generous size, the cosy bar or outside terrace are relaxing places to enjoy a drink and a snack, or alternatively, the restaurant provides a lovely meal. All members of staff are helpful, professional and welcoming. On our most recent visit, things did not go quite as smoothly as usual: the room had only been provided with towels for one guest instead of two. This was, to be fair, corrected immediately by a member of the reception staff who are always helpful, professional and welcoming. It was clearly a busy evening, the terrace was full, quite a number of guests were in the bar and the restaurant appeared to be very busy. The staff were working hard to serve the three areas and another waiter or waitress on might have reduced the delay in being served. We accept that everyone is entitled to day that does not reach your normal standards so still plan to visit next year when I’m sure all will be well.

Disappointing

TripAdvisor rating 2.0/5

cjpaul Couples - 31/08/2019 TripAdvisor review

As a frequent user of Accor Hotels both privately and for business I and my wife have no worries regarding quality of the Accor hotels we stay at. To say we were disappointed at the Mercure Offenburg would be conservative. At reception the office space behind the desk looked a bit like a dogs breakfast, disorganised and scattered. Going up to the room the hall way decor was looking tired. In the room the aircon was inadequate, temperature outside reached 32c but the unit could not be cooled adequately for a decent nights sleep. This seemed endemic through most of the hotel as looking out the windows in the early hours of the mornings many rooms had windows open trying to catch a cooling breeze and lights on as though they also had trouble sleeping. We stayed three nights and the in room amenities were not replenished at all. The soap dispenser in the shower was empty on our arrival and never filled during our stay. One small piece of soap was available on our arrival and evidently was meant to last 3 nights for two people. My job entails a significant amount of travel and time away, at least 200 nights a year over the last 35 years plus so I get a good feel for hotels and their operation. My overall impression of this hotel is that the management was very tired and is putting tremendous pressure on the staff who I must commend for doing a brillant job generally in trying to keep the show on the road while lacking the resources to provide the standard they were trying so hard to achieve.

Worst hotel ever

TripAdvisor rating 1.0/5

markpeterborough2019 Business - 20/08/2019 TripAdvisor review

After travelling around Europe staying in mainly Accor group hotels many of them Mercure I can confidently starte this was by far the worst and no way does this deserve 4 stars. At check in I had to ask for my drinks voucher which should be given as standard for silver status. The room was tired, stains on curtaains, radiator and walls were dirty bits of food left by previous occupants under the chair. Breakfast day 1, utensils missing to serve food, no coffee, missing utensils on table, baked beans cold, they had been poured straight from a tin to the serving container without heating. Day 2, better but a dessergt spoon given to stir sugar in coffee cup, and no coffee until 15 minutes after breakfast started, the staff member suggested I had tea! Third day musch better and note it was different staff on duty. All in all stay here at your peril, a stressful experience and for the quality of service I received very expensive.

Dear MarkPeter, thank you for your Comment. We are sorry. Normaly we serve the best breakfast in town. It is could be that you will be by "roush hour" between 08.00 - 09.00 H am in our restaurant. Then that will be possible that sometimes the tables not wil be refreshed. Beakd beans and all other from the hot Buffet will have 60C or more. Best Regards from Offenburg

Good hotel in a nice city

TripAdvisor rating 4.0/5

Bart T Couples - 14/08/2019 TripAdvisor review

You have a 4 stars hotel with airco and very nice working people. In het restaurant the breakfast is good and the elder servant is very helpfull Also Mis Volck at the bench did her job verry well. We had an noisy room, under the swimmingpool. And she gave us an other room at the thirth floor. Everything went wel. We got a bottle of water every day. Also the braun waitres in the restaurant was very proffesional. we gave som tips for all the diverent waiters. We had 7 wunderfull days with sun and only one rainy day.

Dear Bart, thank you so much. Best Regards from Offenburg

A very good hotel where you feel welcomr

Customer review rating 5.0/5

John Couples - 27/07/2019 Confirmed reviews ALL

Reception welcoming and very helpful Room and bathroom prepared and cleaned to highest standards Cosy bar and welcoming outside area for drinks and snacks The restaurant which we did not visit this time has a good menu with excellent service Excellent breakfast choice

Comfortable stay

TripAdvisor rating 4.0/5

Excursion58555010069 Couples - 08/06/2019 TripAdvisor review

Had suite. Room was spacious and clean. Beds comfortable. Only negative was shower. Very difficult to get in and very slippery. An accident waiting to happen The breakfast buffet was fantastic. It rated a 10

A very enjoyable and relaxing overnight stay

Customer review rating 5.0/5

John Couples - 30/04/2019 Confirmed reviews ALL

* Friendly and helpful reception * Rooms well prepared and beautifully cleaned for arrival * Restful swimming pool and sauna * Great snacks and friendly service at the bar * Lovely breakfast with an excellent choice and friendly service * Smooth and efficient check out

Not my first stay

TripAdvisor rating 3.0/5

wolfgangd612 Business - 22/10/2018 TripAdvisor review

It seemed that the hotel & staff didn´t manage and were not able to serve in that quality you normaly expect, because of "full house"!! No priority check in, although I sent an info, the early check in was a bit Problem, no upgrade - which I didn´t expect - but normaly I had a bathrobe in my room, a bottle of water, nad NO EMPTY mini bar.... which is normaly included. I mentioned it on the same day - I got 50 Points, thanks, but very poor, still no bathrobe, still looking in the empty Minibar.... AND the breakfast also not convenient... no Service, full tables, out of 30% on the buffet... but I didn´t pay less than 30%... Bar in the evening fully booked, slow service, 1 waiter was the excuse...

Excellent stay (1-night)

TripAdvisor rating 5.0/5

Lori T Solo travel - 14/10/2018 TripAdvisor review

On my way back from Italy, I arrived late at the hotel. Still, everything was handled quickly, understanding, fast and friendly! Everything you need and more is available in the room (coffee for in the morning, a little saloon, a bath…). Follow the parking directions for the Messe, then choose for hotel parking (10 €).

Dear Florke, thank you so much for your comment. All our Comfort and Privilege Rooms have Coffee and Tea in the room. Did you try our Breakfast Buffet? There you can choose coffee, tea, baked beans, bacon and much more. Taste the Region. See you soon in Offenburg. Best Regards Your Team from Mercure Hotel Offenburg am Messeplatz

A great venue fo a short break

TripAdvisor rating 5.0/5

ontheroad5055 Couples - 04/09/2018 TripAdvisor review

The hotel is excellent being both close to Offenburg Centre and also to the motorway network to visit other cities and countryside. The hotel also has a good restaurant for breakfast and dinner as well as a great swimming pool.

Dear Sir or Madame, thank you for your comment. Did you been in Straßburg or Europapark Rust? See you soon in Offenburg. Best Regards Your Team from Mercure Hotel Offenburg am Messeplatz

Mercure Hotel am Messeplatz, Offenburg

TripAdvisor rating 4.0/5

MarkD2698 Family - 30/06/2018 TripAdvisor review

Comfortable hotel. However, did not receive VIP treatment, despite having Silver status despite the marketing brochures stating silver card holders would receive smth.. Great breakfast! Not too far from the City Centre, and also the motorway. If you need an early start, is better to stay there as you're straight on the motorway and not driving through the backstreets of Offenburg

Dear Mark, thank you for your comment. We are sorry that you not receive a VIP Treatment. See you soon in Offenburg! Your Team from Mercure Offenburg am Messeplatz

Not recommended

TripAdvisor rating 2.0/5

rene962 Family - 16/05/2018 TripAdvisor review

Overall I was not impressed and do not recommend to stay here. Rooms are old and have not been recently refurbished (the room still smelled of smoke; probably from the carpet). I had a privilege room but the promised bathrobes were not present. Minibar drinks were included but no bottle opener was present in the minibar. The airconditioning was not working even though it was a very warm day (and opening a window was not practical due to traffic noise). The parking fee was €10, but this was not previously announced on the web site.

Dear Rene, thank you for your comment. The air condition had on this day a technical problem. So at your next stay the air condition is working. We are sorry that you will not found a bottle opener by the Minibar. We speak with Housekeeping Team that they will check it before arrival. See you soon in Offenburg Your Team from Mercure Hotel Offenburg am Messeplatz

A Very Enjoyable Stay

Customer review rating 5.0/5

John Couples - 19/04/2018 Confirmed reviews ALL

We very much enjoyed our recent overnight stay at the Mercure Offenburg. As always the reception staff were welcoming and professional and our room had been cleaned and prepared to the highest standards. The wide choice available at breakfast is always appreciated as is the attentive and efficient service. During the evening the bar staff were excellent; the service was prompt, helpful and friendly. Normally I would not single out a member of staff from such an excellent team, but Mohammed deserves a special mention For his engaging involvement throughout the evening.

Not a good Mercure

TripAdvisor rating 3.0/5

robertmG909XW Family - 12/01/2018 TripAdvisor review

This is one of the worst Mercure hotels I have aver been in. Maximum classification would be 3 star. There are way better Ibis choices than this Mercure. I recomand it only for 1 night sleep. The location is ok for people who drive along europe, it is close to the French border

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