Mercure Rome Colosseum Centre

The location is perfect for exploring Rome. The staff here are helpful with a request and make you feel welcome. Breakfast was good, offering a selection of options. The room we had felt enclosed and outdated. We stayed for three nights, one day we had 2 tea bags in our room, then they forgot to leave any when servicing the room, so we had to call front desk for them. Additionally, we do not understand why this hotel is giving guests in room disposable cups to drink a hot drink from. I suggest management go to a room, boil the kettle, pour yourself a cup and walk to the opposite side of the room with said disposable cup in hand. They scold your hand.

Usual friendly, helpful and efficient welcome you'd expect from Mercure. Very pleased to get upgrade with free minibar access and coffee maker, and balcony- protected with glass. They provide town maps, and will help you with a fixed price airport taxi on leaving. Excellent position, a stones throw from the Coliseum, which you get great views of from the hotel roof garden/ swimming pool/ bar. Shops and restaurants very close, yet room very quiet. All areas squeaky clean, and bright/nicely decorated. Wifi is excellent. Can't fault anything. Would certainly stay again if in Rome.

Excellent attention to detail and willingness to help.

We thoroughly enjoyed our stay, starting at checkin where my 6 year old daughter was given a little cuddly polar bear and our room was ready for us. You can't beat the location of this hotel. Every member of staff was super friendly and we really enjoyed our stay. The only criticism I might have is that I got a bit bored of the breakfast offering on the third morning of our stay, but I guess that is a very personal view.

Great location, breakfast, and service

The hotel is a few hundred meter away from the Colosseum and in front of a bus bus/tram station making it very well located. Although not in the old center of the city. The room in itself was small but practical, and the view on the Colosseum was superb.

Pleasent reception, everybody helpfull, breakfast good, room kept clean and tidy.

comfortable room.

the hotel was ideally located for us, we were made to feel welcome and the room had a great view. We were looked after with late checkout. The rooftop area was great. All in all a good stay.

Good service, room was clean and bed was comfortable. Bathroom was small and breakfast choice was limited but overall a good experience.

A very comfortable hotel, handy to everything.

I always stay in Mercure hotels worldwide. But Mercure Rome room was not as expected while booking. The room was small, inconvenient, with no place to put the luggage, the sink was not properly working. The furnish was old. No complimentary water. The vanity set and soap was absent, and I had to ask room service to bring the item. The same was with bath robe and slippers. The hotel is good just for very shorts stay only for sleep. It is fair to mention that location was good and the breakfast was diverse.

Rooftop bar at sunset really wonderful

Everything worked very well. Staff were efficient and friendly and the location was great. Gluten free options were available, although they were surprisingly limited for a hotel of this quality, but everyone tried their best to make sure I was OK. The room was comfortable and well designed but very cramped.