Mercure Johannesburg Midrand Hotel

Mercure Johannesburg Midrand Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 228 reviews

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Hotel extras

  • Ideal for Business travellers.

  • Easy access to major highways connecting you to Sandton and Pretoria

  • Practical access to Local and International Business Offices

  • Free unlimited Wi-Fi

  • A team that is always ready to Welcome you and help when in need.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Johannesburg Midrand Hotel

Old Pretoria Main Road, PO Box 7853, Halfway House
1685 MIDRAND
South Africa

GPS:-26.001089, 28.125536

Telephone +27 11 312 2020

Fax +27 11 312 2055

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Boardroom-styled room with a seating capacity for 15 guests.

Room descriptions and layouts

1 

meeting room

From 1 to 0 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

The Mercure Hotel Midrand has 92 air-conditioned rooms, you can choose between a Standard Double or Standard Twin room with en-suite bathroom containing a shower. All are comfortable and equipped with telephones, Satellite TV, Wi-Fi, electronic safes and coffee making facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  228 reviews

TripAdvisor Rating  3.5/5  136 reviews

good stay

Customer review rating 4.0/5

Monica Business - Confirmed reviews ALL

All was good but my dustbin was not cleaned out when I got to my room from the guests that stayed in the room before me. The aircon was not working properly and some buttons missing on the remote

Dear Monika V., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have addressed the issues you encountered to the relevant departments; Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Mirimba Front Office Manager

Well located

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Not a memorable stay I'm definitely not coming back, I had issues with just checking in being told that I didn't book dinner and breakfast however my booking was so clear, secondly I had to pay the difference of both dinner and breakfast something never happened whe booked at other hotels

Dear Kelentseestherms M., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apology. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Mirimba Front Office Manager

Hotel well located and experience met expectations

Customer review rating 4.0/5

Yeukai Business - Confirmed reviews ALL

Good experience. Helpful staff

Dear Yeukai N., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am going to address the WIFI issue to our IT so it could be attend to to avoid future problems for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Mirimba Front Office Manager

Dingy and dirty

Customer review rating 1.0/5

Sam Business - Confirmed reviews ALL

General maintenance and cleanliness issues. Reception staff were good, but waitress/bartender was not.

Dear Samantha M., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Mirimba Front Office Manager

Well located for Africa Health

Customer review rating 4.0/5

Semukelisiwe K. Business - Confirmed reviews ALL

Room was comfortable. Need to vary menu in restaurant, need more of vegetarian and healthy eating.

Dear Semukelisiwe, We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Mirimba Front Office Manager

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Other web-users rate our hotel

  • 49 reviews 9.2/10 Location
  • 173 reviews 5.2/10 Room
  • 190 reviews 8.6/10 Service
  • 11 reviews 6.1/10 WiFi
  • 100 reviews 6/10 Cleanliness
  • 88 reviews 7.7/10 Breakfast
  • 69 reviews 3/10 Comfort
  • 38 reviews 4.5/10 Food

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