It was a great experience even though we were expecting some few things to do while we are there.

I had the great time on friday when we arrived the receptinist was very professional.I also received the excellent service from housekeeping team on Saturday and Sunday.But I believe that they can include more towels and soaps in the bathrooms.As a person who have previously worked under SA tourism and Tourism grading council I was dissapointed by that.The club next door need to respect tenants, the noise was unbearable, we only managed to sleep only around 2 AM. However because of the professionalism of the Security , Reception , housekeeping staff and the catering team ,I'm willing to visit the hotel again.But please address the issue of soaps and towel in the bathrooms just to give your clients best hotel experience.Lastly please notify your clients in advance if municipality is planning to conduct water interruption arond your area.

Great hotel. Clean rooms and good hustle free wifi. No masking in the hotel, guests not asked to sanitise when entering. Sanitizer by the lifts empty.

Room service was not there, some stuff will gossip about not knowing I am Sotho I could here them.

It was a good stay. Comfortable room. I was in room 209. Housekeeping is doing a good job the room was super clean. I suggest TV must be on the wall facing the bed not on the table . It not comfortable for watching while you on bed especially when you have a partner because when you watching a TV while you on bed you have to both sleep by a side and face one direction... Thanks.

Morning breakfast was good staff are friendly, internet was easy to connect to, Fridge was noisy so unplugged it, was in the smoking room but ash tray was taken away on first night and never brought back, But i dont really smoke so no real issues, I enjoyed the room.

I've stayed here a few times before but the room I was assigned had no working lighting except for in the bathroom and there was a convention happening that was blasting music until very late and we were placed right by it instead of on the opposite side of the hotel where we would have actually gotten some peace and quiet. Disappointing stay

The room was awesome and the staff were extremely accommodating. The workers at the front desk were the best

My old concern is maintenance of the infrastructure needs to be improved. I just imagine the strain it has on employees as they try to set up to host a guest

Not satisfactory at all

Typical of a Mercure Hotel so you know what you are getting. The staff in this place are really what made it a pleasurable stay. All were very polite, helpful, attentive and had a great positive attitude no matter what their role was. The hotel is in a great location for the Gallagher Exhibition Centre although there isn't much else close by. Rooms are average size for a 3 star property however, the bathroom was a bit 'used'. The shower tiles and skin were stained from the constant use and the bathroom was looking a bit tired. The room, although simple, was clean and the bed was comfortable.

Came to midrand for a wedding, hotel was perfectly positioned 3km away. Room was clean, checking in was effortless. Pleasant stay. It's a little gem hidden in in a not so pleasant neighbourhood. Good hotel, maybe better if in a nicer part of midrand

The hotel is excellent in every way if one has to consider the rate. Rooms have minimum noise, high speed Wi-Fi and caring staff. Security at the gate amazing when attending to foreigners. Please consider fixing the online rate if I extend my stay on a visit.

Room- Clean, welcoming and secure People (employees)- very friendly and helpful The food (breakfast)- Delicious and sufficient also very healthy I loved the gift (candy) that I found in my room after a long day. It made my stay pleasant. The hotel is tidy, welcoming and offers impeccable services.

it's a nice hotel to stay in for a couple of days. What I didn't like was that there had to be paid for wifi. almost 300R for 2gb which is way overpriced. watch one tv show and your internet gb's are out in no time. very dissapointing from the hotel.