Mercure Hotel Garmisch-Partenkirchen 4 stars

Customer review rating 4.2/5 290 reviews

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Mercure Hotel Garmisch-Partenkirchen
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Hotel extras

  • Spacious restaurant in Bavarian style

  • Quiet beer garden with a panoramic view of the Alps

  • Hotel multimedia studio

  • Leisure area with swimming pool, sauna, massage and steam bath

  • Located on the historic Ludwigstrasse

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Golf
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Hotel Garmisch-Partenkirchen

Mittenwalder Str. 2
82467
garmisch-partenkirchen
germany

Tel: +49088217560

Fax: (+49)8821/74268

Check-in from 15h00

Check out up to 12h00

  • By plane

    AUGSBURG At 149.99km / 93.21 miles

  • By plane

    KRANEBITTEN At 60km / 37.29 miles

  • By plane

    MUNICH ERDING At 130.01km / 80.79 miles

  • By train

    GARMISCH PARTENKIRCHEN At 1.7km / 1.06 miles

GPS :47.491116, 11.112724

Your meetings and events

Garmisch-Partenkirchen is one of Germany's most beautiful and most popular holiday destinations, and is without doubt one of the best locations for your business event or private function. The events area at the Mercure hotelGarmisch-Partenkirchen provides ample space for up to 200 people. The seven multifunctional rooms of varying sizes are air-conditioned and equipped with state-of-the-art technology, including Wi-Fi.You can rely on our professional support in planning and hosting your event. We will gladly take all of your requirements into consideration.

Room descriptions and layouts

9 

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • TV with VCR

  • Video camera

  • Audio and video equipment

  • Meeting room

  • Syndicated room

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • Syndicate rooms

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our restaurants and bars

ALT-PARTENKIRCHEN

Type of cuisine: International

The cozy Alt-Partenkirchen restaurant is just the place to get your strength up with delicious Bavarian cuisine. Between 6.30am and 10pm every day, regional delicacies are served on the outdoor terrace.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LÜFTLSTUBE

Non contractual photo

Our Lüftlstube bar serves snacks, drinks, beer on tap and our exquisite Grands Vins Mercure wine selection from 5pm to 1am every day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Hotel Garmisch-Partenkirchen

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

290 reviews

tripadvisor

TripAdvisor Rating 3.5/5

872 reviews

Expensive stay for what you get

TripAdvisor rating 3.5/5

palmanfr Couples - 15/11/2020 TripAdvisor review

I understand that staying in Garmisch-Partenkirchen is not cheap, but I am sure i could have found hotels at the same price which were more comfortable and of better value (we paid 140 euros for 1 night). The room was clean at first sight, although kinda outdated in terms of decoration, but the couch and carpets were very dusty (certainly don't look at the carpet in the corners !). Wa asked for a high floor and quiet room to end up with a room at the 1st floor and next to the entrance assigned. The bed was very soft with the mattress against a wall corner (felt like a water mattress !). The breakfast was disappointing and depressing : Adding a bit of background music would add a bit of life to the place. We got there at 9am to find half of the buffet items empty. Despite booking on the accor website directly, the points were not credited automatically after 10 days and had to file a manual claim. We will certainly go back to Garmisch at some point as the region is simply lovely but we might choose a different hotel.

Top

Customer review rating 4.2/5

Denis F. Solo - 13/07/2020 Confirmed reviews ALL

Top

Friendly, helpful staff at reception.

Customer review rating 4.2/5

Antony I. Couples - 17/03/2020 Confirmed reviews ALL

I visit Garmisch Partenkirchen often and I have stayed at The Mercure for many years.

had a great time

Customer review rating 4.2/5

Marko M. Families - 01/02/2020 Confirmed reviews ALL

overall we love the place. location and stuff frendly espacialy croatian guy in restoran. Deffinitly not our last visit as it became our family tradition to come 1-2 per year. thank you.

Dear Marko M., Thank you so very much for your wonderful review on the Mercure Hotel Garmisch-Partenkirchen. We are very proud and happy that once again you had a great stay with us. Furthermore, we thank you for your kind compliments to the staff. We hope to see you with us again soon. Sincerely, Eva Binder General Manager

Nice hotel in need of renovation

Customer review rating 4.2/5

A Couples - 17/01/2020 Confirmed reviews ALL

We have stayed here before, love the location but the rooms are looking tired and staff could be friendlier.

Dear valued guest, Thank you very much for taking the time to tell us about your recent experience at the Mercure Hotel Garmisch-Partenkirchen. We deeply regret that you were facing services issues during your last stay with us.; please allow me to express my sincerest apologies and be assured that we will take all necessary measures to ensure that all of our guests are provided with perfect service. Dear guest, we are happy to let you know that a renovation of rooms is planned for this year and we hope that you had a nice stay with us despite this issue. It is our hope that you will give us the opportunity to better serve you in the near future. Best regards Eva Binder Hotelmanager

Ou stay in Garmisch

TripAdvisor rating 3.5/5

nasseralmheiri2018 Family - 20/10/2019 TripAdvisor review

Check in was a bit slow but we've got the welcome drinks. The room was neat and tidy but the bathroom needed little bit more cleaning. It is very hard to find a vacant parking although we are paying for our car park. The breakfast was amazing and the staff are very friendly. I've really liked the hotel as it made us feel warm and welcomed. As on overall we did enjoy the hotel and we will for sure book next time in the same hotel . It is a bit noisy as our room was just close to the parking and whenever people talk in the street and in the car parking area we get a bit annoyed along with the ignition of the cars.

Dear Nasseralmheiri, Thank you very much for your feedback. We are glad to read, that you had a great stay in our hotel. We will pass on your compliments to the whole team. We´re looking forward to welcome you again soon. Warm Regards,

Nice hotel

TripAdvisor rating 3.5/5

1111Gerard Couples - 15/09/2019 TripAdvisor review

We enjoyed our stay at this Mercure hotel from the check-in to the check-out and everything in between. Friendly staff and clean room with good amenities. Received our free drink voucher and ventured to the bar for a refreshing beer after a long drive. Checked for the bar-person and were told by a staff member that the lady on duty was busy with a phone call and that she would arrive soon. Once she arrive we did not even get a "guten Tag" nor a smile. What a shame considering the hotel and all the other stafff members were so friendly and professional.

Dear Gerard, thank you very much for your great review. It's just a pity that your stay at the bar wasn't so nice. It would still be very nice if you would visit us again soon. Your team from the Mercure Hotel
Customer review rating 4.2/5

Alec A. Business - 20/08/2019 Confirmed reviews ALL

This hotel needs a check from mercure corporate. Severely understaffed and overworked individuals--rooms need help. Dirty carpet. dirty bathrooms. Not what I've seen before at this hotel chain. Seems like limited funds are being put into Staff and upkeep. Breakfast-Awesome. Staff- Awesome and trying there best. Who owns this place--because you are failing. Will be staying at other hotels in the area on return.

Dear Mr. W., thank you for taking the time to tell us about your experience at the Mercure Hotel Garmisch Partenkirchen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your hotel team

No value for the money

TripAdvisor rating 3.5/5

bertmiddelbrink Family - 02/08/2019 TripAdvisor review

Positive is the good breakfast and the nice swimming pool. The rooms however are too small for 4 persons. The bathroom is called VIP, this is really crazy as it is very small and outdated. We gave our comment already during our stay but it did not really help.

Dear Mr. Middelbrink, thank you very much for evaluating your stay. We apologize for the inconvenience. We would be very happy if you would visit us again. Your team at the Mercure Hotel

mercure garmisch

TripAdvisor rating 3.5/5

wlter Couples - 26/07/2019 TripAdvisor review

Hotel that advices as a 4 star hotel, but with a wifi that is not good enough for a 2 star hotel. The procedure to connect to the wifi, as given us by the reception did not work. We had to try another procedure, that only gave us connection for exactly 24 hours. We were expecting a minibar as well, but we got an empy refrigerator we were lucky that the weather wasn't that good, because there was no airco (in a 4 star hotel)

Dear Guest, we are very sorry that you were unable to enjoy your stay to your full satisfaction. We apologise for that. Perhaps you will give us another chance to do better. Your team at the Mercure Hotel

Very good hotel

TripAdvisor rating 3.5/5

BartT257 Family - 22/07/2019 TripAdvisor review

I stayed in Mercury Garmisch-Partenkirchen on our way to Italy. It was a very nice, clean hotel. Rooms were big (also thanks to the free upgrade). Breakfast was excellent, with lots of variation. The hotel staff was very friendly and helpful

Dear Bart, thank you very much for this great review. We were very happy about this and of course we hope to see you again soon. The team from Mercure Hotel
Customer review rating 4.2/5

Anonymous Business - 06/07/2019 Confirmed reviews ALL

Relaxing and easy.

Dear Bryan H., We very much appreciate your comments regarding your stay at the Mercure Hotel Garmisch Partenkirchen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from Mercure Hotel Garmisch

Ideal stop-over

Customer review rating 4.2/5

Anonymous Couples - 22/06/2019 Confirmed reviews ALL

We greatly enjoyed our overnight and would have liked to have stayed longer.

Dear William M., We very much appreciate your comments regarding your stay at the Mercure Hotel Garmisch Partenkirchen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards from the Bavarian Alps Your Team from Mercure Hotel Garmisch-Partenkirchen

One overnight for work

Customer review rating 4.2/5

Mike Business - 04/06/2019 Confirmed reviews ALL

The Mercure Hotel is in an ugly building built in the 1970s/early 80s. The exterior design detracts from the lovely surroundings. Staff is friendly. Standard rooms are comfortable in size with traditional decor which is probably popular with foreign tourists on package tours. The bathrooms are small and dated, featuring hard to step in bathtubs! The mattresses continue to be too soft... The Mercure Brand should consider replacing these weak mattresses with the Ibis brand’s new mattresses and pillows which offer a far superior sleeping experience. The rooms have flatscreen Televisions and coffee/tea making service. The property offers a traditional beer stube/ restaurant with indoor and an outdoor garden seating area. Overall, a very average property ok for a few nights stay, lacking contemporary design and long overdue for upgrades.

Dear Michael B D., Thanks for your review. Too bad we could not convince you 100% of our hotel. We will discuss your points with the responsible employee. We hope to welcome you again in our house and wish you all the best. With kind regards from the Bavarian Alps Your Team from Mercure Hotel Garmisch-Partenkirchen

Hotel in a beautiful location

TripAdvisor rating 3.5/5

chinkiatc2016 Friends getaway - 12/05/2019 TripAdvisor review

We were thoroughly awed when we first arrive at the hotel. The views out of the window was just gorgeous with snow-capped mountains all around us. It was only a few hundred metres from the Partenkirchen town centre, another plus point. Service was good and the rooms were spacious and comfortable. Our only grouse is, the bathroom is just too tiny.

Dear Chinkiatc, thank you, for your excellent feedback on our Hotel. We are very happy that you had a pleasant stay with us. It is always our intention to make you, our guest, feel at home. We hope to see you again very soon. Your team from the Mercure Hotel in Garmisch-Partenkirchen

Short overnight stop

Customer review rating 4.2/5

Justin Business - 17/04/2019 Confirmed reviews ALL

Stopped at the Mericure for a one night stay. Check in was quick and efficient with a friendly staff. The room was old and dated, worn mattress and pillow. The room door didn’t fit and had a gap at the top you could see thru. The security lock wouldn’t even lock the door fit so badly.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Hotel Garmisch Partenkirchen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also thank you for your comment regarding maintenance issue in your room 339. I informed the responsible person already to fix the problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Kaiser

Not bad, needs renovation

Customer review rating 4.2/5

Anonymous Families - 07/04/2019 Confirmed reviews ALL

Overall ok. The hotel needs a renovation. Breakfast was fine, not great.

Dear David A., I would like to thank you for having taken the time to comment on your stay in the MERCURE Hotel in Garmisch-Partenkirchen. We are sorry to hear that your stay with us did not meet all your expectations. Though I am happy to let you know that renovations are planned. Therefore, we thank you for your valuable feedback to help us improve. We are looking forward to welcome you back. Your team form the MERCURE hotel in Garmisch-Partenkirchen

Pleasant stay

Customer review rating 4.2/5

Wino47 Couples - 17/03/2019 Confirmed reviews ALL

Nice stay,nothing changed from last year stay,except pool water is warmer and we did appreciate the change

Dear Daniel, We very much appreciate your comments regarding your stay at the Mercure Hotel Garmisch Partenkirchen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are especially glad that yo enjoyed our pool! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards from the bavarian Alps, Your Team from Mercure Garmisch-Partenkirchen

Short overnight stop

Customer review rating 4.2/5

Justin Business - 24/02/2019 Confirmed reviews ALL

Easy check in, restaurant staff is extremely slow. Room was very dated. Towel rack and shower head holder loose. Mattress very worn.

Dear Justin , thank you for taking the time of rating your stay with us! we are glad to hear that you enjoyed your overall stay with us and our team was able to make a pleasant stay. Nonetheless we regret to hear that our rooms were not as expected. It is true that our hotel has served us well many years and we are constantly working on renewing areas, as for example our lobby in Winter 2018/2019. We take your feedback very seriously and are looking into it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards from the Bavarian Alps Your Team from Mercure Garmisch-Partenkirchen

Great

Customer review rating 4.2/5

Marko Families - 14/02/2019 Confirmed reviews ALL

Rooms are updated, clean and stuff is welcoming so all together it was great time.

Dear Marko, We very much appreciate your comments regarding your stay at the Mercure Hotel Garmisch Partenkirchen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards from the bavarian Alps, Your Team from Mercure Garmisch-Partenkirchen

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