Mercure Hotel Hamm 4 stars

Customer review rating 4.5/5 548 reviews
Mercure Hotel Hamm
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Other sports activities
Business services
  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Hamm

Neue Bahnhofstr. 3
59065
hamm
germany

Tel: +49238191920

Fax: (+49)2381/9192833

Contact email

Check-in from 15h00

Check out up to 12h00

  • By Bus :  1 3 NEUE BAHNHOFSTR

  • By plane

    DORTMUND At 35km / 21.88 miles

  • By plane

    DUESSELDORF At 100km / 62.5 miles

  • By plane

    FLUGPLATZ HAMM At 0.6km / 0.37 miles

  • By plane

    MUENSTER OSNABRUECK At 60km / 37.29 miles

  • By train

    ICE TRAIN STATION HAMM At 0.31km / 0.19 miles

GPS :51.67845, 7.813071

Your meetings and events

Your guests will love our unique conservatory made from brick, glass and steel, which will create the perfect backdrop for your event and turn it into a truly special occasion. An additional 12 meeting rooms of varying sizes are also12 variable meeting rooms available at our Mercure Hotel Hamm. We have the city?s largest selection of meeting rooms, making us the ideal venue for events for up to 450 people. As you would expect, all rooms have A/C and WIFI. Our technology and servicestate-of-the-art and regular checks ensure consistent high quality. You can always rely on our professional support when organizing and hosting your event.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Meeting room

  • Syndicated room

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

At the 4-star Mercure Hotel Hamm, you can choose between Standard and Privilege Rooms or a Junior Suite. All 142 rooms in our hotel are air-conditioned and feature WIFI, tea and coffee making facilities and a modern flat-screen TV with a great selection of international channels for you to enjoy.

Standard Double Room

  • Max. number of persons: 4
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
  • Bathrobe

Standard Room with twin beds

  • Max. number of persons: 4
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone(...)

Privilege Room with 1 queen-size bed

  • Max. number of persons: 4
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Suite with double bed and sofa

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Whether its lunch or dinner time, our hotel restaurant is always there to spoil you with international dishes. Visit us from 12 noon until 2pm or 6pm until 9.30pm and let us impress you with our excellent cuisine.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOTELBAR

Photo non contractuelle / Strictly non binding

Our hotel bar allows you to while away the hours in a cozy atmosphere between 5pm and 1.30am. Enjoy a wide range of wines, beers and spirits as well as light snacks if you're feeling peckish.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Hotel Hamm

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

548 reviews

tripadvisor

TripAdvisor Rating 4.0/5

417 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

the renovation works in Mercure Hamm

Customer review rating 4.5/5

Rik Business - 16/09/2019 Confirmed reviews ALL

the renovation works made the hotel lobby looks terrible, the bar was in the restaurant, short; I have no understanding why there was no compensation offered to the guests, no bottle of wine, no 20% discount for the restaurant, simply nothing. The full price was charged for staying in a hotel that was a construction site. As guest of this hotel 4 times a year, I think this is unacceptable.

disappointment

TripAdvisor rating 4.0/5

tuso12luso23 Family - 03/09/2019 TripAdvisor review

Nice breakfast room and good breakfast. We booked this hotel because we read that all the rooms had air conditioning. While we were traveling, the max temperature in the region reached 36° ! My wife recently underwent a surgical operation because of a colon cancer and had chemiotherapy. She does not stand hot temperatures. The air conditioning system in the first room did not work. The receptionist said that the air conditioning systems were a little weak in all the rooms and we needed to close the window. We did it but nothing changed: the air conditioning did not work. We complained a second time and the receprionists told us that the hotel was " fully booked ". It was hard but at last they gave us a room on the 6th floor and the air conditioning system worked very well. I know Accor Group hotels and I have never had such a negative experience

Business-Trip

TripAdvisor rating 4.0/5

988marcusr Business - 29/04/2019 TripAdvisor review

Perfect Hotel. Great Location. Unbelievable Breakfast. Love the Mercure-Hotels and the A-Club-Programm. Unfortunately I didn't get a Welcome-Package in my Room, which normaly is standard due to the membership.

Customer review rating 4.5/5

Anonymous Couples - 16/12/2018 Confirmed reviews ALL

alles prima

Xmas Market

TripAdvisor rating 4.0/5

stewarthaigh Couples - 10/12/2018 TripAdvisor review

We picked the hotel because of its location , close to the rail station which enabled days out without having to drive to other towns/cities , underground car park with direct access to the hotel.Hotel was clean , staff friendly , good continental breakfast , if returning would stay again

Four nights in Hamm ( west )

TripAdvisor rating 4.0/5

philw644 Friends getaway - 13/11/2018 TripAdvisor review

I have stayed in this Hotel before and been impressed, so when visiting this area with friends I decided to stay again especially as it is in close proximity to the rail station and we would be doing several train journeys to Soest for the Kirmess Festival, as well as some other places,on arrival we were welcomed and promptly checked in, everyone was pleased with their rooms, which were clean spacious and tidy, this was kept up all through our stay by the excellent housekeeper

Excellent! Value for money

Customer review rating 4.5/5

Balaji K. Families - 05/06/2018 Confirmed reviews ALL

Perfect location, great comfort, clean rooms & courteous staff

Disappointing service

TripAdvisor rating 4.0/5

Th-Sticot Couples - 21/05/2018 TripAdvisor review

I'm am a usual of Accor hotels and they have always satisfied me so far, having good quality standards. This time in Hamm though, my stay wasn't up to those standards. Despite the room was booked for 2 persons, it was only prepared to accommodate 1 guest. After long hours on the road, there was no complimentary water and only sparkling water was available. When it comes to parking your car there, the

Very good as usual

Customer review rating 4.5/5

Claus B. Families - 10/04/2018 Confirmed reviews ALL

I enjoyed it, I come each year over Easter. Good choice for breakfast, everyone attentive and willing to help.

Good

Customer review rating 4.5/5

Anonymous Couples - 27/03/2018 Confirmed reviews ALL

The only thing we thougt could have better were the cleaning in the restaurant.

As always, I thoroughly enjoyed my experience at Mercure Hotel Hamm.

Customer review rating 4.5/5

Matt A. Friends - 13/03/2018 Confirmed reviews ALL

Service is always excellent at this hotel. Staff are always polite and their English far exceeds my German. The rooms are always very clean and well presented and the breakfast is very satisfying. I would recommend staying there to any of my friends and family.

Nice!

TripAdvisor rating 4.0/5

franl929 Business - 15/03/2017 TripAdvisor review

Nice hotel in the center of the city. Heated garage for the car connected with lift to the hotel, extra 7€ but worth it. Great free buffet breakfast open very early in the morning. Spacious and clean rooms with good beds. Mostly very quiet compared to some other hotels so you can catch some quality sleep.

Customer review rating 4.5/5

Anonymous Business - 11/02/2017 Confirmed reviews ALL

Alles prima.

Exciting!

TripAdvisor rating 4.0/5

998j_rgw Business - 15/01/2017 TripAdvisor review

Although centrally located is this hotel with its nice architecture somehow an oasis of quietness, privacy combined with Wellness & Spa.As well the bar and the restaurant servicing you on a professional level.

Mercure - Hamm

TripAdvisor rating 4.0/5

KeithtotheG Friends getaway - 14/12/2016 TripAdvisor review

Stay here regularly. This time Dec 2016, a lift (1 out of 2) was out of order. Was a long wait to get up to the room on the 5th floor and also down to Bar / Reception! (Yep I could have used the stairs). Was also miffed at being charged tax on the included breakfasts that was not on the original price quoted for stay? Why not? Other than these minor niggles, overall stay was good.

Customer review rating 4.5/5

Anonymous Families - 05/12/2016 Confirmed reviews ALL

ALWAYS EXCELLENT - STAFF - ROOM AND BREAKFAST VERY GOOD INDEED.

Customer review rating 4.5/5

Anonymous Business - 24/09/2016 Confirmed reviews ALL

Friendly, courteous staff. Pleasant hotel atmosphere. Comfortable room.

Customer review rating 4.5/5

Anonymous Friends - 21/09/2016 Confirmed reviews ALL

I always enjoy my stay at the Mercure in Hamm. I believe however we were charged for a bottle of water that we did not drink. The staff seem to assume that you would have drunk it unless you say otherwise. I would appreciate a refund.

Average central hotel

TripAdvisor rating 4.0/5

131951 Business - 21/09/2016 TripAdvisor review

Very central safe hotel. Average food and service with very little atmosphere but friendly staff. Bar does not invite you to want a drink soulless place.Downstairs atrium nice place to sit with complimentary tea / coffee machine. Underground parking tickets available at reception but not free.

Customer review rating 4.5/5

Anonymous Business - 13/09/2016 Confirmed reviews ALL

The staff is always friendly and very accommodating. I travel a lot and this is by far my favorite hotel to stay primarily because of the excellent staff.

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